European Union’s Regulation (EC) No 261/2004
If your flight is delayed, 1 of 6
If your flight is cancelled, 2 of 6
Flight cancellation and delay compensation, 3 of 6
Denied boarding due to shortage of seats on your flight, 4 of 6
Informing you about your rights, 5 of 6
Further important information, 6 of 6
The above information provides a summary of the relevant EU legislation.
Compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights: (EC) No 261/2004(OJ L46, 17.2.2004)
Any legal claim or action taken in the event of a dispute should be based solely on the legal texts concerned. These may be found in the Official Journal of the European Union.