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Latest news

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Rewarding seasons

We've now introduced cheaper standard season reward flights and simplified reward upgrades. And with new standard reward flights starting from just 20,000* miles for an Economy round trip, you'll reach your rewards much sooner. Take a look at our spending page for the new seasonal fares and discover where your miles can take you.

*Taxes, fees and carrier imposed surcharges apply.

Discover more

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Closure of the Hong Kong Clubhouse

We can confirm that we have made the difficult decision to close our Hong Kong Clubhouse, however, we do remain fully committed to Hong Kong and will continue to offer a daily flight to London Heathrow on board our brand new Boeing 787 aircraft.

From 5 February 2017 all Virgin Atlantic customers eligible for Clubhouse access will have use of the Premium Plaza Lounge, as well as continuing to enjoy access to our award winning London Heathrow Clubhouse.

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Virgin Atlantic and Flybe have extended their codeshare agreement

  • Virgin Atlantic and Flybe have extended their codeshare agreement to include London Heathrow.
  • New Flybe flights from Aberdeen and Edinburgh will connect customers onto Virgin Atlantic flights to the US, Asia, Africa and the Middle East.
  • The new flights are now on sale for travel from 26 March.

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Scottish travellers can now book flights to international destinations including Los Angeles, Boston, Seattle, and Dubai – thanks to closer cooperation between Virgin Atlantic and Europe’s leading regional airline, Flybe.

From today you'll be able to book tickets to travel from Edinburgh and Aberdeen with Flybe, and connect onto Virgin Atlantic flights at London Heathrow.

The new Flybe codeshare flights to London Heathrow will operate from 26 March– offering four services per day from Edinburgh Airport, and up to three services per day from Aberdeen Airport.

The agreement will mean you can seamlessly connect between Flybe and Virgin Atlantic with a single check in and bag drop. It will also open up a number of new destinations for Scottish travellers, and help boost inbound tourism and investment.

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New home at Gatwick

From 25 January 2017 all Virgin Atlantic London Gatwick flights will arrive and depart at the North Terminal.

We look forward to welcoming you to our brand spanking new check in area complete with a swish new Clubhouse and V-room. Come and visit.

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Multi-award winning airline

We’re excited to announce that AirHelp has just named us as the top British airline. Their role is to educate and empower travellers. When judging they looked at quality, punctuality and speed when dealing with compensation, and we were the only airline out of 78 that improved since last year. What’s more, we’ve also just been awarded Best Premium Economy Class at the prestigious Business Traveller Awards. Voted for by Business Traveller readers, beating Air New Zealand, British Airways and Qantas to win the top spot.

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A330 updates

We’ve been making some exciting changes to our fleet, which will further improve your experience. One of the changes we’re making is the introduction of a new Upper Class Suite to our A330 fleet bringing the Upper Class cabins in line with the popular 787s.

We’ll be replacing the current suites with those found on the 787s. These will be fitted with our latest entertainment screens and will give you more storage space. What’s more, we’re also installing our award-winning mood lighting in the new cabins, including new displays of our spirits and glassware at the bar. 

Changes to our Premium Economy class on the A330 include our fantastic Wander Wall, where you’ll be able to stretch your legs, and grab a drink or snack whenever they like. 

Keep your eyes peeled for these upcoming changes, we’ll upgrade all our A330s over the next year or so.

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Virgin Atlantic and Delta are now fully co-located at London Heathrow

The 14th September marked the first day of our full co-location with Delta at Heathrow Terminal 3 (T3). Delta have switched their Atlanta, Detroit, Minneapolis, Salt Lake City and Philadelphia flights from Terminal 4 to join their services to New York JFK, Boston and Seattle that already operate from Terminal 3.

Following the move, Delta OneTM customers and all SkyMiles® Diamond and Platinum Medallion® members will have access to the Virgin Atlantic Revivals Lounge to help them refresh after their journey, Delta One passengers will also have access to the Virgin Atlantic Clubhouse and Upper Class Wing while Diamond, Platinum and Gold Medallion members travelling in Delta Main Cabin, Virgin Atlantic Economy, Delta Comfort+, Virgin Atlantic Premium Economy will be directed to use No1 Lounges, Heathrow located in Terminal 3.

With all Virgin Atlantic and Delta flights now operating out of T3, we’ll be able to offer our customers an even more seamless, joined-up service, whether they’re flying with us or Delta. The move also means that as a partnership we now have 28 daily flights from the UK to the US operating from T3.

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Heathrow clubhouse is getting a makeover

We want to look our best for you. So as our Heathrow Clubhouse turns ten, we thought it was time for a facelift. Some small changes that’ll make a big difference to your Clubhouse experience.

Because of that, we’ll be working on certain parts of the Clubhouse from mid November to Spring 2017. You’re as welcome as ever to spend time in the Clubhouse. But just be aware that some areas will be temporarily closed.

Once the work is done, the Clubhouse will be better than ever. You’ll be able to savour your breakfast, lunch or dinner in the extended Brasserie. Or enjoy having extra space in the Deli and self-serve area. You’ll even be able to hide away in the new, secluded cinema space. And with extra bathrooms and seating, there’ll be more places to relax, work and freshen up before you fly.

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Taking care of the air

We’re continuing to improve on our environmental impact, and the total carbon dioxide emissions from our aircrafts have fallen 4% since 2014. Our annual Change is in the Air Sustainability Report has been released, and we’ve reduced the energy output in our aircraft and buildings, as well as raising almost £900,000 for charities last year.

In our environment programme, we’ve cut the noise output of our aircraft and we’re more than one-third of the way to our 2020 target. We’ve also continued to cut the energy use at our UK buildings, which is down more than 25% since we started monitoring in 2008. We’ve even reduced our aircraft CO2 emissions by 15% since the baseline rate of 2007.

You can find out more about our initiatives that are helping us become a more efficient and responsible business here.

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Summer 2017 leisure services

We bet you’ll like this. In April next year we're launching a new all year service between London Gatwick and Varadero. That’s one of Cuba’s most popular beach resort towns. Complementing our existing twice weekly London Gatwick-Havana service, the new service will give you more opportunity to explore Cuba plus the added flexibility of flying directly to the city or the beach.

You’ve asked. We’ve listened. That’s why we’re also increasing services to Barbados, Florida and Las Vegas for summer 2017. And we’re doubling the number of flights between Belfast and Orlando during June and July, so those of you in Northern Ireland get more chance to escape to the Sunshine State. We’re adding extra services from Glasgow, Manchester and London Gatwick, too.

Competitions

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Win a trip to New York

Enter our exclusive Flying Club competition with Preferred Hotels & Resorts to win a three-night trip to New York for two. The prize includes return Premium Economy flights to New York, a three-night stay in a Park Avenue King room at The Redbury New York and daily continental breakfast for two.

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The Redbury New York is a member of Preferred Hotels & Resorts’ Lifestyle collection and is a home away from home for business and leisure travellers alike. Located in Manhattan’s burgeoning NoMad district, it’s just a short jaunt from the Empire State Building, Madison Square Park, the Theatre District, Fashion District, Museum Row, and all of the boutiques, restaurants, and nightclubs Downtown.

Preferred Hotels & Resorts is the world’s largest independent hotel brand, representing more than 650 distinctive hotels, resorts, and residences across 85 countries, connecting discerning travellers to the singular luxury hospitality experience that meets their life and style preferences for each occasion.

To enter please email ukflyingclubevents@fly.virgin.com with the subject line “Preferred Hotels & Resorts” with your name, Flying Club number and the correct answer to the question below by midnight on 8 March 2017.

Question: The Redbury New York is a member of which collection of Preferred Hotels & Resorts? 

Terms and conditions

1. All entries must be submitted by midnight on 8 March 2017.  

2. The prize includes two return premium economy flights on Virgin Atlantic to JFK International Airport from London Heathrow, plus three nights shared accommodation in the Redbury New York for two guests, in a Park Avenue King room as well as daily continental breakfast for two.

3. The prize is subject to availability and blackout dates may apply.

4. The prize is non-transferable, non-negotiable, there is no cash in exchange alternative and it cannot be used in conjunction with any other offer.

5. Hotel stay and flight must be booked and completed prior to 28th February 2018. If the prize is not redeemed by this date it is then invalid. All redemptions are final.

6. The winner may choose an accompanying travel partner and both travellers must travel together. If the winner does not choose a travel partner, the other place will be forfeited.

7. Hotel accommodation must be booked in advance of stay.

8. The winner will be selected completely at random by a third party Promo Veritas and notified via email from Virgin Atlantic by 22 March 2017 and your vouchers will follow in the post shortly after.

9. This promotion is open to Flying Club members who are residents of the UK, except for employees of Virgin Atlantic or any companies or agencies and families directly connected with the creation and administration of this promotion.

10. Your participation in the competition will allow you one entry into the prize draw. You will not be able to enter the competition more than once.

11. All elements of the prize are non-transferable to another family member or any other names person and cannot be sold, bartered or substituted for any other prize.

12. By entering the competition, the prize winner agrees that Virgin Atlantic shall be permitted to notify on request, the name and area if residence of the prize winner. Plus to have their name featured on the Winners Circle page of our website.

13. If the prize is not redeemed or booking is cancelled by the winner, no alternative tickets/prize will be issued and no compensation and/or refund will be provided.

14. Your prize may not be used in conjunction with any other promotion or promotional fare or vouchers from any third party.

15. No purchase necessary.

16. At least one guest must be ages 18 years or over. Where the winner’s companion is aged under 18, they must have prior parental or guardian permission.

17. The prize excludes meals and drinks, excursions, attractions, treatments, car hire, visas and personal expenses and anything not expressly included in the prize.

18. No Flying Club miles or tier points will be awarded under this promotion.

19. These Terms & Conditions are subject to English Law and the exclusive jurisdiction of the English courts.

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Win a luxury break with Virgin Games

We’ve teamed up with Virgin Games to give you the chance to win a 5* overnight experience for two in London’s most prestigious hotel in the sky.

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You’ll enjoy spectacular views over London, plus £200 to spend on dinner at your choice of hotel restaurant.

To enter, simply register at Virgin Games with the code ‘ATLANTIC’ and you’ll be entered into a prize draw by midnight 28 February 2017. Don’t forget to check out Virgin Games for exclusive games, great offers and incredible Virgin giveaways every month.

You must be 18 years+ to apply and this is only avaiable to UK members. Terms and Conditions apply. Register at www.virgingames.com Play responsibly gambleaware.co.uk 

 

Winners Circle

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Congratulations to our latest Flying Club winners!

Remember, this could be you next time; all you need to do is enter our fantastic competitions and keep your fingers crossed.

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- Return flights to a #OneDay Virgin Atlantic destination of choice. Well done to:

Geoff and Jeanette Hall

On their return, Geoff emailed to tell us:

“Thank you for giving us this wonderful opportunity to experience a little bit of China! We had a great time exploring Shanghai - We went to Old Town (Nanshi) and really enjoyed the peaceful haven of Yu Yuan Gardens and also the Temple of the City God. We loved the French Concession, where we enjoyed the Oolong tea. From there we experienced the Metro at peak time and disappeared down the alleyways of Tianzifang to do a bit of shopping. [And] the food was terrific… We'd like to thank you and Virgin Atlantic for helping us celebrate our 37th Wedding Anniversary in style.”

 

- A VIP shopping experience at Chic Outlet’s Bicester Village. Well done to:

Shiraaz Essop

Jennifer Ball

 

- An exclusive party for twenty friends at Hamleys toy store on Regent Street in London. Well done to:

Athina Giralea

 

- A two night stay for two at Gleneagles with a superb three-course dinner and full Scottish breakfast each morning. Well done to:

Ken Daly

 

- A weekend stay at any DoubleTree by Hilton and a pair of premium tickets to The Luna Cinema. Well done to:

Jonathan Rugg

 

- Red and Silver Flying Club birthday competition winners. Each won Premium Economy return flights to New York and 3 nights in NYC Renaissance hotel for two. Well done to:

Marion Errington

Ken Tompkin

Thomas Warnes

 

- Gold Flying Club birthday competition winner, won two Upper Class return flights and a week on Richard Branson's Necker Island. Well done to:

Jonathan Evans

 

- Two Economy return flights to Chicago and two nights at Virgin Hotels Chicago. Well done to:

Mervyn Smee

 

- Seven days car rental with Alamo in the USA in up to an Intermediate car category. Well done to:

Rajinder Randhawa

 

- A biscotti jar of Joe and Sephs Gourmet popcorn and £10 gift voucher. Well done to:

Sandra Howes

Clare Lyle

Lowri Green

Udalee Satchwell

Colin Bell