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Flying with pets

Pets travel scheme

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At Virgin Atlantic we know how important your furry friends are to you; they are important to us too.

Whether you travel with dogs or cats, we’re happy to fly both around the globe safely and securely in the hold. The hold is heated and air-conditioned just like the cabin.

Don't forget our Flying Paws scheme - this means your furry friends can now earn Flying Club miles. Please see below for our Flying Paws section.

Before you book your tickets

Please make sure your pet is allowed onboard (you’ll find details below). You’ll also need to make sure there’s enough space on your flight, so you should have a word with our Shipping department before you book your tickets.

(Flights available for the movement of pets is subject to cancellation due to change in type of aircraft operating the route.)

Contact Details

Bookings from the UK: Tel: +44 (0)344 873 8000

Opening Hours: Monday - Friday: 10am - 6pm

Bookings from the USA: Tel: +1 800 828 6822 ext. 4

Opening Hours: Monday - Friday: 10am - 6pm (UK Time)

For departures from South Africa:

All bookings out of South Africa must be made by an IPATA pet agent.

For departures from Dubai:

All bookings out of Dubai must be made by an IPATA pet agent.

For departures from Barbados, Antigua and St Lucia:

Please call: +1 246 420 7734

Email: virgin.shipping@fly.virgin.com

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