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Rewarding seasons

From 16 January 2017 we’ll be introducing cheaper standard season reward flights and simplified reward upgrades. Take a look at our spending page for the new seasonal fares and see where your miles can take you in the new year. In the meantime, we’ve put together this handy little microsite with all the info you need on the programme changes and current reward flights.

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Gatwick airport zone move

From 1 November 2016 to 24 January 2017, we’re temporarily moving our London Gatwick check-in zone from Zone A to Zone D. 

Virgin Atlantic and Delta are now fully co-located at London Heathrow

The 14th September marked the first day of our full co-location with Delta at Heathrow Terminal 3 (T3). Delta have switched their Atlanta, Detroit, Minneapolis, Salt Lake City and Philadelphia flights from Terminal 4 to join their services to New York JFK, Boston and Seattle that already operate from Terminal 3.

Following the move, Delta OneTM customers and all SkyMiles® Diamond and Platinum Medallion® members will have access to the Virgin Atlantic Revivals Lounge to help them refresh after their journey, Delta One passengers will also have access to the Virgin Atlantic Clubhouse and Upper Class Wing while Diamond, Platinum and Gold Medallion members travelling in Delta Main Cabin, Virgin Atlantic Economy, Delta Comfort+, Virgin Atlantic Premium Economy will be directed to use No1 Lounges, Heathrow located in Terminal 3.

With all Virgin Atlantic and Delta flights now operating out of T3, we’ll be able to offer our customers an even more seamless, joined-up service, whether they’re flying with us or Delta. The move also means that as a partnership we now have 28 daily flights from the UK to the US operating from T3.

Virgin America partnership

The partnership between Virgin Atlantic and Virgin America has come to an end as of 12 November 2016.

We are unable to accept any new reward bookings on Virgin America as of 12 November 2016. Any reward bookings made and ticketed on Virgin America prior to this date will be honoured. Members will have 6 months after this date to retrospectively claim for miles for travel up to and including 12 November 2016.

Heathrow clubhouse is getting a makeover

We want to look our best for you. So as our Heathrow Clubhouse turns ten, we thought it was time for a facelift. Some small changes that’ll make a big difference to your Clubhouse experience.

Because of that, we’ll be working on certain parts of the Clubhouse from mid November to March 2017. You’re as welcome as ever to spend time in the Clubhouse. But just be aware that some areas will be temporarily closed.

Once the work is done, the Clubhouse will be better than ever. You’ll be able to savour your breakfast, lunch or dinner in the extended Brasserie. Or enjoy having extra space in the Deli and self-serve area. You’ll even be able to hide away in the new, secluded cinema space. And with extra bathrooms and seating, there’ll be more places to relax, work and freshen up before you fly.

Taking care of the air

We’re continuing to improve on our environmental impact, and the total carbon dioxide emissions from our aircrafts have fallen 4% since 2014. Our annual Change is in the Air Sustainability Report has been released, and we’ve reduced the energy output in our aircraft and buildings, as well as raising almost £900,000 for charities last year.

In our environment programme, we’ve cut the noise output of our aircraft and we’re more than one-third of the way to our 2020 target. We’ve also continued to cut the energy use at our UK buildings, which is down more than 25% since we started monitoring in 2008. We’ve even reduced our aircraft CO2 emissions by 15% since the baseline rate of 2007.

You can find out more about our initiatives that are helping us become a more efficient and responsible business here.

New home at Gatwick

From 25 January 2017 all Virgin Atlantic London Gatwick flights will arrive and depart at the North Terminal.

We look forward to welcoming you to our brand spanking new check in area complete with a swish new Clubhouse and V-room. Come and visit.

Summer 2017 leisure services

We bet you’ll like this. In April next year we're launching a new all year service between London Gatwick and Varadero. That’s one of Cuba’s most popular beach resort towns. Complementing our existing twice weekly London Gatwick-Havana service, the new service will give you more opportunity to explore Cuba plus the added flexibility of flying directly to the city or the beach.

You’ve asked. We’ve listened. That’s why we’re also increasing services to Barbados, Florida and Las Vegas for summer 2017. And we’re doubling the number of flights between Belfast and Orlando during June and July, so those of you in Northern Ireland get more chance to escape to the Sunshine State. We’re adding extra services from Glasgow, Manchester and London Gatwick, too.

Even more US flights

This summer we're opening up a whole range of new adventures. Delta has launched some excellent new daily services.

London Heathrow to Salt Lake City:
It’s the only direct service between London and this region. This also means one stop connections to cities across the US and Canada, including Reno, Boise Idaho, Albuquerque and Idaho Falls.

Edinburgh and New York-JFK:
This offers up to 60 convenient onward connections from the North of the UK to places like Miami, Los Angeles and San Francisco.

We’re also extending our weekly seasonal Glasgow-Orlando summer service to the end of November 2016. And starting it again from March 2017. We're upping our London Gatwick-Orlando frequency too.

Plus, we’re continuing our second seasonal weekly Manchester to Las Vegas service from March 2017. Our London Gatwick to Las Vegas service will increase from 7 to 9 flights a week.

Be ePassport ready

Please make sure you update your passport in line with the new Visa waiver programme, which came into effect on 1 April 2016.