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Retail Therapy

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Duty free shopping is no longer limited to the skies. With Retail Therapy, you can choose from a range of specially selected products at duty free equivalent prices for convenient delivery on board your Virgin Atlantic flight or speedy delivery direct to your door*.

And don't forget for when you next travel, you can earn points with Virgin Retail and now spend your points for Retail Therapy vouchers so you can pre-order your duty free and have it delivered to your seat. Retail Therapy can even deliver selected products direct to your Home in the UK.

Earn points

Earn 2 points for every £1 spent on Retail Therapy, online, onboard and telephone purchases.  

How to book

To start earning points, give the cabin crew your membership details if you are a Red member or swipe your membership card if you are a Silver or Gold member for all onboard purchases, shop online now at or call the Team on 0344 579 0055.

Spend points

Use your points to spend on pre-order or home delivery items from Retail Therapy.

6,250 points = £25 Retail Therapy voucher

12,500 points = £50 Retail Therapy voucher

How to book

To redeem points in exchange for a Retail Therapy voucher call your Local Flying Club helpline.

Once you have your voucher code and password, go to or call the team on 0344 579 0055.