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Conditions of carriage

Article 19

Tarmac delay contingency plan

19.1 In accordance with applicable law, we have adopted a Tarmac Delay Contingency Plan for delays which occur at airports located within the United States and the People‚Äôs Republic of China. Such Tarmac Delay Contingency Plans are available on our website - for China and for the United States  

19.2 On codeshare flights to/from the United States where we are the marketing carrier, the Tarmac Delay Contingency Plan of the operating carrier will govern.