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Shangri-La Hotels and Resorts

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Shangri-La Hotels and Resorts, one of the world’s premier hotel companies, currently owns and/or manages over 95 hotels under the Shangri-La brand with a room inventory of over 39,000. Over four decades the group has established its brand hallmark of ‘hospitality from the heart'.

The partnership between Virgin Atlantic and Shangri-La Hotels and Resorts will come to an end on 13 July 2018.  Any existing bookings made and ticketed prior to this date will be honoured.

Flying Club members will be able to earn points on any bookings for stays until 13 July 2018.

Shangri-La's tradition of excellence started with the opening of the Shangri-La Hotel, Singapore in 1971. Today, Hong Kong-based Shangri-La Hotels and Resorts is Asia Pacific's leading luxury hotel group, and is regarded as one of the world's finest hotel companies, garnering international awards and recognition from prestigious publications and industry partners.

Traders Hotels Shangri-La Hotels and Resorts currently operates more than 70 hotels under the five-star Shangri-La Hotels and Resorts, Kerry Hotels and four-star Traders Hotels brands, throughout Asia Pacific, North America, the Middle East and Europe, representing a rooms inventory of over 30,000. In addition, new hotels are under development in Canada, mainland China, India, Philippines, Qatar, Turkey and United Kingdom.

Earn points

Points earned: 750

All points earned are per qualifying stay.

Flying Club members who are also Golden Circle members can top up their Flying Club account as well by converting Golden Circle Award Points into Flying Club points at the ratio of 1:1.

For more information, visit the Shangri-La Hotels & Resorts and Traders Hotels website at:

How to book

  • Contact Worldwide Reservations on 0800 028 3337.
  • Quote your Flying Club membership number when booking.
  • Show your Flying Club membership card at check in.

Missing points

Keep all copies of your original receipts until the correct amount of points appear on your account. If the points do not show on your account within six weeks, please see our missing points page to find out how to claim them back.

How to claim missing partner points

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