Before you fly, you’ll need to take a Covid-19 test. To make this easier, we’ve partnered with trusted health providers to bring you a simple way to book an appointment, based on your specific travel needs. Your results can then be automatically verified with a Virgin Atlantic FlyReady status in My booking, so you can sail through check in and boarding at the airport.
Your Virgin Atlantic FlyReady status will prove that you’ve met the test requirements for your destination, but please still keep a copy of your test results along with any other entry documents with you. You can find more info on the travel requirements for where you’re going here, opens in a new window.
Taking part is entirely optional, but will really help us shape the Virgin Atlantic FlyReady customer experience, build confidence and aid the safe restart of international travel. Limited personal information will be shared with TrustAssure™, such as your name and date of birth, as well as your flights details for test scheduling and verification purposes. This will include information about others in your booking too, so that we can check you’re eligible for Virgin Atlantic FlyReady, and to tailor the experience based on the test requirements for your trip. TrustAssure™ will let us know whether your test results have been approved for travel to your destination, but will not share your test results or other personal health information with us.
Most importantly, we want you to have a hassle-free journey, knowing that you’ll fly safe and well with us.
Your participation in the Virgin Atlantic FlyReadySM verification process is optional. As part of the Virgin Atlantic FlyReadySM verification process, Virgin Atlantic may share with TrustAssure™ limited personal information, such as your name and date of birth, as well as trip details for test scheduling and verification purposes. If your itinerary includes multiple passengers, this will include information about the other passengers in your itinerary. This information is required in order to determine your eligibility for a Virgin Atlantic FlyReadySM, information with Virgin Atlantic to confirm whether your test results have been approved for travel to your destination. TrustAssure™ will not share your test results or other personal health information with Virgin Atlantic.
While Virgin Atlantic FlyReadySM helps verify that you’ve met your pre-departure test requirements applicable at the time you complete the verification process, Virgin Atlantic make no guarantee that you will be able to travel to your intended destination. Other requirements such as health and passenger locator forms may be required in accordance with laws, regulations, rules and/or guidance applicable in the countries of your departure and destination and are subject to verification as part of Virgin Atlantic’s operating procedures. Local government and public health officials may also request to see a copy of your test results. Refer to our Travel Requirements page and the websites of the health authorities in the countries of your departure and destination for the latest travel requirements applicable to you.
The information published here and in other Virgin Atlantic locations related to TrustAssure™ and other third party test providers is intended to help our customers in the planning and preparation for their travel. Information included on COVID testing is supplemental to any information provided by test providers or governmental authorities regarding testing. Given the rapidly evolving nature of the response to the COVID-19 outbreak and government restrictions, Virgin Atlantic, TrustAssureTM and other third party test providers do not guarantee accuracy of and (to the maximum extent permitted by law) accept no liability in connection with travel restrictions and test requirements, test provider offerings, or any errors or omissions related to travel requirements, test products or test requirements, including accuracy of translations, outdated information or testing location address and hours, appointment availability, test type offered, or timing for receiving test results. You should take independent steps to ensure that you satisfy all conditions for travel to your intended destination and that you have all information required for this purpose. For more information, please refer to the websites of the health authorities in the countries of your departure and destination. Virgin Atlantic is not responsible for any goods or services offered by TrustAssure™ or its affiliated or contracted test providers.
These terms and conditions are applicable to the Virgin FlyReadySM verification process and are without prejudice to any other policies, terms and conditions applicable to bookings and travel with Virgin, including Virgin's Conditions of Carriage. These terms and conditions shall be governed in accordance with the laws of England and Wales.