Before you fly, you’ll need to take a Covid-19 test. To make this easier, we’ve partnered with trusted health providers to bring you a simple way to book an appointment, based on your specific travel needs. Your results can then be automatically verified with a Virgin Atlantic FlyReady status in My booking, so you can sail through check in and boarding at the airport.
Your Virgin Atlantic FlyReady status will prove that you’ve met the test requirements for your destination, but please still keep a copy of your test results along with any other entry documents with you. You can find more info on the travel requirements for where you’re going here, opens in a new window.
Taking part is entirely optional, but will really help us shape the Virgin Atlantic FlyReady customer experience, build confidence and aid the safe restart of international travel. Limited personal information will be shared with TrustAssure™, such as your name and date of birth, as well as your flights details for test scheduling and verification purposes. This will include information about others in your booking too, so that we can check you’re eligible for Virgin Atlantic FlyReady, and to tailor the experience based on the test requirements for your trip. TrustAssure™ will let us know whether your test results have been approved for travel to your destination, but will not share your test results or other personal health information with us.
Most importantly, we want you to have a hassle-free journey, knowing that you’ll fly safe and well with us.
Your participation in the Virgin Atlantic FlyReadySM verification process is optional. As part of the Virgin Atlantic FlyReadySM verification process, Virgin Atlantic may share with TrustAssure™ limited personal information, such as your name and date of birth, as well as trip details for test scheduling and verification purposes. If your itinerary includes multiple passengers, this will include information about the other passengers in your itinerary. This information is required in order to determine your eligibility for a Virgin Atlantic FlyReadySM, information with Virgin Atlantic to confirm whether your test results have been approved for travel to your destination. TrustAssure™ will not share your test results or other personal health information with Virgin Atlantic.
While Virgin Atlantic FlyReadySM helps verify that you’ve met your pre-departure test requirements applicable at the time you complete the verification process, Virgin Atlantic make no guarantee that you will be able to travel to your intended destination. Other requirements such as health and passenger locator forms may be required in accordance with laws, regulations, rules and/or guidance applicable in the countries of your departure and destination and are subject to verification as part of Virgin Atlantic’s operating procedures. Local government and public health officials may also request to see a copy of your test results. Refer to our Travel Requirements page and the websites of the health authorities in the countries of your departure and destination for the latest travel requirements applicable to you.
The information published here and in other Virgin Atlantic locations related to TrustAssure™ and other third party test providers is intended to help our customers in the planning and preparation for their travel. Information included on COVID testing is supplemental to any information provided by test providers or governmental authorities regarding testing. Given the rapidly evolving nature of the response to the COVID-19 outbreak and government restrictions, Virgin Atlantic, TrustAssureTM and other third party test providers do not guarantee accuracy of and (to the maximum extent permitted by law) accept no liability in connection with travel restrictions and test requirements, test provider offerings, or any errors or omissions related to travel requirements, test products or test requirements, including accuracy of translations, outdated information or testing location address and hours, appointment availability, test type offered, or timing for receiving test results. You should take independent steps to ensure that you satisfy all conditions for travel to your intended destination and that you have all information required for this purpose. For more information, please refer to the websites of the health authorities in the countries of your departure and destination. Virgin Atlantic is not responsible for any goods or services offered by TrustAssure™ or its affiliated or contracted test providers.
These terms and conditions are applicable to the Virgin FlyReadySM verification process and are without prejudice to any other policies, terms and conditions applicable to bookings and travel with Virgin, including Virgin's Conditions of Carriage. These terms and conditions shall be governed in accordance with the laws of England and Wales.
Created in partnership with trusted health providers, Virgin Atlantic FlyReady is a solution designed to make pre-flight test verification easier for our customers. Virgin Atlantic FlyReady includes convenient testing options based on the destination booked and digital verification of test results. Virgin Atlantic FlyReady is currently available to customers traveling from the U.S. to select international destinations. The feedback from this trial will be used to hone and shape the future customer experience.
1. Starting a week prior to your departure, you can review available testing options.
2. Schedule a test appointment with a nearby provider through TrustAssure and your test results will be automatically digitally verified.
3. Even if you don’t get tested through TrustAssure, you can still upload your test results for digital verification.
4. Once your test results are verified, your Virgin Atlantic FlyReady status is stored on your trip itinerary for a seamless check-in and boarding experience.
Your participation in the Virgin Atlantic FlyReady trial is optional. You are not required to digitally verify your test results for your trip, and you can select any test provider that satisfies the requirements of your destination.
Yes. Please bring a copy of your test result and any needed entry documents with you during travel. Refer to our help centre, opens in a new window for the latest travel requirements needed for your destination.
Please be aware that Virgin FlyReady does not guarantee that you will be able to travel to your intended destination, even if your test is successfully verified.
This is because other requirements such as health and passenger locator forms may be required in accordance with with laws, regulations, rules and/or guidance applicable in the countries of your departure and destination. Refer to our Travel Requirements page and the websites of the health authorities in the countries of your departure and destination for the latest travel requirements applicable to you.
TrustAssure may not be able to verify your uploaded test results for several reasons, such as image quality (blurry or cropped images). Try uploading your test results again. If you continue to experience issues, you will need to complete the verification process with a Virgin Atlantic agent at the airport.
As per public health guidelines, you will need to reschedule your travel to a later date when you have recovered. See details on how to to begin the process of a cancelling or rescheduling your travel here.
TrustAssure is one of Virgin Atlantic’s trusted COVID-19 testing partners. Through TrustAssure’s network of COVID-19 testing providers worldwide, Virgin Atlantic customers have convenient access no matter where they travel. TrustAssure is owned by CLX Health, opens in a new window.