Due to the escalation of conflict in the Middle East, we have rerouted some of our flights and taken the decision to cancel some of our upcoming services between London Heathrow and Dubai, as well as services between London Heathrow and Riyadh.
The safety and security of our customers and crew is always our number one priority. This remains a dynamic and fast-moving situation, and we continue to keep our flying programme under constant review in line with the latest intelligence, regulatory guidance and security assessments.
As a result, some of our services are operating on adjusted routings and may experience slightly longer flight times.
We have taken the decision to cancel the following services. Affected customers are being contacted directly by email or SMS with further information about their travel arrangements.
Flight |
Route |
Date |
VS400 |
London Heathrow - Dubai |
28 February |
VS401 |
Dubai - London Heathrow |
1 March |
VS400 |
London Heathrow - Dubai |
1 March |
VS242 |
London Heathrow - Riyadh |
1 March |
VS401 |
Dubai - London Heathrow |
2 March |
VS243 |
Riyadh - London Heathrow |
2 March |
Full details of our flight cancellation policy can be found here.
This remains a fast-moving and unpredictable situation, and further cancellations or schedule changes may be likely over the coming days as we continue to prioritise safe operations.
We will contact customers directly if their flight is affected. In the meantime, we encourage all customers travelling in the coming days to check the status of their flight on the Flight Status page at virginatlantic.com before travelling to the airport, and ensure their contact details are up to date in My Booking.
We are actively reviewing our flying programme each day and doing everything we reasonably can to minimise disruption. Our teams are identifying alternative solutions, securing available capacity and rebooking customers wherever possible, while ensuring safety remains our absolute priority.
Customers currently in the region are asked to follow local instructions and FCDO advice. UK customers in UAE specifically, including Dubai, should register their presence with the UK Government.
We understand that being away from home during a period of disruption can be particularly concerning. If your return flight has been cancelled and you do not have confirmed return arrangements, you can register your details via our web form here.
Submitting the form ensures our teams are aware of your circumstances and allows us to prioritise reviewing your booking as seats become available. While we cannot guarantee immediate re-accommodation, we will work to offer the earliest suitable option where possible.