Flying Co news
Fly even higher with 10,000 Flying Co bonus miles
Receive up to a fantastic 10,000 Flying Co miles when you book and fly Virgin Atlantic or Delta Air Lines® between 1 November and 8 December 2017.
Fly Virgin Atlantic Upper Class or Delta One® = 10,000 bonus miles
Fly Virgin Atlantic Premium Economy = 8,000 bonus miles
Fly Virgin Atlantic Economy or Delta Main Cabin = 5,000 bonus miles
To book your bonus miles flight call 0344 412 2415 or email firstname.lastname@example.org
Expanded joint venture with Air France-KLM
Virgin Atlantic in partnership with Delta is already the number one rated transatlantic joint venture for customer satisfaction, but we have just announced a planned extension to our network with a four way joint venture with Air France-KLM in 18 months time.
The long term joint venture means your travellers will have an even bigger opportunity to travel from the UK and Europe to more of the US and the rest of the world for business and at competitive prices. And what’s even better, is that they’ll benefit from convenient flight schedules and reciprocal frequent flyer benefits, including earning and burning miles across all four airlines. Some of the benefits would also include co-location at key international airports for easier, seamless connections and access to luxurious airport lounges.
Experience a ‘first ever’
With WiFi now across our entire fleet, your travellers can effortlessly work on a big presentation, catch up on emails or make calls mid air. We’re the first ever European airline to do this and with Delta, we’re the only transatlantic airline partnership to offer a fully connected WiFi service.
WiFi options on Virgin Atlantic
Flight Pass Light is ideal for those who want to chat to colleagues, catch up on emails or spend a little time working on documents. It includes 40MB of data for £4.99.
Flight Pass Max is ideal for those who need to send emails with attachments and spend more time browsing or working. It includes 150MB of data for £14.99.
Clubhouse Invites for only 10, 000 Flying Co miles
Let your travellers unwind from the day or continue working in the quiet and comfort of our Clubhouses. Exclusively available to Flying Co members, your travellers will be all set for a good trip with an invite to our Clubhouses. You'll just need 10,000 miles per invite, and they are now available at all our Clubhouses including Johannesburg, San Francisco and Boston. Find out more.
Get rewards quicker this summer with double miles
There’s even more reason to fly Virgin Atlantic and Delta Air Lines® with double miles on direct flights with Virgin Atlantic from Manchester to Boston or San Francisco, or from Glasgow to New York JFK with Delta between 10 July and 17 September 2017.
Fly direct to San Francisco three times a week from Manchester and to Boston twice a week with Virgin Atlantic – one of the quickest flight times to the US. And there are daily flights from Glasgow to New York JFK with Delta.
To book your double miles reward flight call 0344 412 2415 or email email@example.com
Delta earning and spending changes
We're making sure our Flying Club members are rewarded equally, whether they choose to fly Virgin Atlantic or Delta Air Lines®. From 1 September 2017, the mileage, tier points and tier bonuses your travellers earn when travelling with Delta will be the same as they’d currently earn when travelling on Virgin Atlantic.
And to make redeeming miles equal across both airlines, we’ll also be aligning our new seasonal reward fares on our transatlantic routes, giving them more choice of flights for their miles. (Your Flying Co account automatically earns 40% of the Flying Club miles your travellers earn, excluding any tier bonuses.)
All Delta Air Lines flights ticketed before the 1st September will still earn the existing mileage rates.
Your online statement - is here
We are pleased to let you know that you can now view your account statement online. You can view how many Flying Co miles your travellers have earned and view your most recent transactions in your company's Flying Co account, filter by date or description, and sort on any column. This helpful tool will allow you to make sure that no opportunity to be rewarded is missed as you review miles that have been earned and spent with us or one of our many Flying Co partners.
Logging in for the first time - setting up a password
When logging in for the first time you will need to set up a new password.
To do this, click the 'New User or Forgotten Details?' on the login screen and follow the instructions. You will be asked to enter your email address, this needs to be the one that is linked to your Flying Co account. You will then be sent a temporary password via email which will last for 2 hours.
You can use your temporary password to login and change your password to something more memorable during this time. You can then login as usual using your Flying Co number and new password.
Should you have any questions about your account, please call your dedicated Flying Co team on 0344 412 2415 or email firstname.lastname@example.org.
Virgin Atlantic A330 Upper Class refit
As part of our £300 million investment in our customer experience, we’ve embarked on a project to bring our Virgin Atlantic A330 Upper Class cabins more in line with our 787s.
The A330 Upper Class cabins will have the same stunning interior and a similar layout to the 787 Upper Class cabins. These will also be fitted with our latest IFE screens and interface. There’ll also be more storage space thanks to centre overhead lockers and space for hanging coats. We’re also installing our award winning mood lighting in the new A330 Upper Class cabins. The remaining A330s will be rolled out roughly one a month until early 2018.
Virgin Atlantic wins Best European airline
Virgin Atlantic is delighted to announce that it has been awarded “Best European long haul airline” by Airlineratings.com in its top 10 best airlines to fly with in 2017. According to Mr. Thomas, the editor-in-chief of airlineratings.com: “Virgin Atlantic has a rich history in pioneering long haul travel and new aircraft designs”.
Delta Air Lines ranked #1 for sixth consecutive year by Corporate Travel Managers
We are pleased to tell you that our Partner airline Delta Air Lines have earned the top overall score for the 6th consecutive year on the Business Travel News (BTN) Airline survey, sweeping all ten categories and bettering 2015 scores in each. This win celebrates the outstanding performance and industry-leading customer service Delta provide every day.
Multi-award winning airline
We’re excited to announce that AirHelp has just named us as the top British airline. Their role is to educate and empower travellers. When judging they looked at quality, punctuality and speed when dealing with compensation, and we were the only airline out of 78 that improved since last year. What’s more, we’ve also just been awarded Best Premium Economy Class at the prestigious Business Traveller Awards. Voted for by Business Traveller readers, beating Air New Zealand, British Airways and Qantas to win the top spot.
A richer onboard experience
Prepare your travellers for a 360 degree 3D surround sound experience. Using any pair of headphones, listeners can hear sounds moving from side to side, front to back and up and down. All thanks to our new audio encoding technology system. That’s one way to feel like you’re right in the heart of the action.
Introducing the upgrade waitlist: it makes getting your travellers’ reward seats easier.
Have you ever wanted to use Flying Co miles for an upgrade but our Premium Economy or Upper Class cabin was full? Our new waitlist service is a brilliant tool to help grab you a seat if one becomes available.
Add your travellers to a waitlist when there are no seats available to upgrade using miles. If a seat becomes available our system automatically assigns it to the first person on the list.
We’ll contact your Flying Co account administrator to share the good news.
To add your travellers names to the list just give us a call 0344 412 2415.