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Latest news

Delta's new Edinburgh to Boston service

Posted 10 December

Delta will double its flights from Edinburgh in summer 2019 by adding a new service to Boston’s Logan International Airport from 24 May. Complementing the existing daily service to New York-JFK, the seasonal Boston route will offer customers more travel options from Edinburgh to the United States, with two flights every day during the peak summer months. 

Delta has scheduled a 163-seat Boeing 757-200ER aircraft between Edinburgh and Boston, offering 16 fully flat-bed seats in the Delta One business class cabin, in-seat entertainment for every passenger, Wi-Fi access and free mobile messaging. 

Virgin Atlantic and Delta will jointly offer up to 25 weekly flights from Scotland to the U.S. in summer 2019 - 25% more than 2018. The airlines’ shared network includes:

  • Daily flights from Edinburgh to Boston and New York-JFK, operated by Delta.
  • Daily service from Glasgow to New York-JFK, operated by Delta.
  • Up to four weekly flights from Glasgow to Orlando, operated by Virgin Atlantic.

One look and you’re on your way

Posted 13 November

Delta Air Lines is co-launching the first biometric terminal in the US at Maynard H. Jackson International Terminal (Terminal F) in Atlanta. Beginning late this year, customers flying direct to an international destination have the option of using facial recognition technology from curb to gate, transforming the customer journey with a seamless travel experience through the airport. Why not try it next time you fly with Delta from Atlanta?

More South Africa, more often

Posted 19 September

We’re thrilled to announce a second daily service between London Heathrow and Johannesburg. The new flights are on sale now, and will take to the skies from 28 October 2018. They’ll be operated by our fabulous Boeing 787-9 aircraft, with our latest cabin interiors and inflight entertainment, as well as WiFi on every flight.

Virgin Group and Virgin Atlantic announce their intention to launch a new Virgin loyalty programme, powered by the currency of Virgin Atlantic’s Flying Club

Posted 20 August

Today we’re announcing the intention for the Virgin Group and Virgin Atlantic to launch a new Virgin-wide loyalty programme, with unique and differentiated reward opportunities, to reward customer loyalty across Virgin branded companies.

More Boston, more often

Posted 19 July

Bring on 2019! We’re thrilled to announce a second daily service between London Heathrow and Boston from 31st March 2019. The new flight will leave London Heathrow later in the evening at 8.30pm, arriving at 11pm. Returning to London, it will depart Boston at 8.30am in the morning, arriving into Heathrow at 8.10pm. These new services will give customers lots more choice on the best timings for their trip, whether for leisure or business. It also means there’ll be over 180,000 additional seats between London and Boston every year – lots of chances to discover ‘Beantown’.

Hello Hollywood

Posted 19 July

We’re so excited to announce that 2019 is going to be our biggest year in Manchester yet. Brand new to our flying schedule will be a direct service to Los Angeles, three times a week from 26th May 2019 – perfect for holidays on the West Coast, as well as a fantastic hub to connect with Delta Air Lines® flights to other destinations. In fact, the Los Angeles service will provide the only one stop connecting flight to Hawaii from Manchester.

We’re also doubling our services to Las Vegas, and will be flying there four times a week from 25th May 2019. There’ll also be an additional third weekly service to Boston, and we’re adding larger 747 aircraft on our flights to Atlanta and Barbados to increase capacity.

With more than 20 years flying out of Manchester, we can’t wait to make this the best year ever for our favourite Northern city.

Family travel made easy

Posted 19 July

We’ve made travelling with kids even simpler for you. You can now book infant travel online at the same time as booking the rest of the family, rather than calling our contact centre.

We know going on holiday as a family is brilliant, but can also be stressful. That’s why we do everything we can to make your journey great and keep the little ones happy, so you can sit back and enjoy yourself. If you’re travelling with a baby, we’ve got cots, we can warm milk for you or provide baby meals, plus we have changing facilities on board. For older tots, we have meals for even the fussiest kids, drinks and snacks on hand when needed, and hours of fantastic inflight child-friendly entertainment and games. Boredom is banned!

You’re welcome to bring one fully collapsible pushchair and a car seat, in addition to your free checked baggage allowance. Car seats can be used onboard (in Economy only) if they meet the necessary requirements.

Pushchairs can be checked in or used up until the boarding gate, after which they will be put in the hold. Once we land we’ll have your pushchair ready outside the aircraft doors, whenever possible.

Find out more about family travel

Afternoon Tea by Eric Lanlard

Posted 19 June

Virgin Atlantic is excited to announce a brand new partnership with celebrity chef and master pâtissier Eric Lanlard. Eric has created a series of bespoke afternoon teas for the London Heathrow Clubhouse and for Upper Class, Premium, and Economy cabins on all day flights worldwide.

Eric will be bringing his award winning culinary experience to the Virgin Atlantic Heathrow Clubhouse, serving afternoon tea between 3pm and 5.30pm daily. This latest addition to the Clubhouse menu can be enjoyed with a pot of tea or Lanson rose champagne and will be served on a bespoke stand filled with items including:

  • Prosciutto, sunblushed tomato and rocket on a stone baked Campagne brown roll
  • Smoked salmon, cream cheese and dill mint mini croissant
  • Broccoli, goat’s cheese and cress savoury tart 
  • Homemade plain and sultana scones with strawberry preserve, lemon and clotted cream
  • Eton mess verrine with strawberry coulis
  • Apple and blackberry cake
  • Dark chocolate brownie with salted caramel sauce

Across all three cabins, you'll also get the chance to sample Eric’s signature afternoon tea when flying on day flights. Launching this summer, the 38,000ft high tea will feature handmade sandwiches, scones and an assortment of macarons. This new afternoon tea joins a host of food and drinks already available to you.

Miami Terminal Move

Posted 29 April

All Virgin Atlantic customers  now travelling out of Miami International airport will need to arrive at Concourse H, between doors 24 and 25. You'll find the Virgin Atlantic desks on Level 2 of Concourse H, South Terminal.

Upper Class and Gold card customers will be able to use the Delta Sky Club lounge just after security, at Concourse H.

More information on our shared lounges

Introducing AIR

Posted 21 April

We’ve collaborated with esteemed British scent designer and candle chandler Rachel Vosper to design a bespoke scent to elevate the customer experience on the ground. The unique fragrance embodies warm and exotic notes inspired by the airline’s top destinations, and will be present at various points throughout the Virgin Atlantic experience to inspire feelings of adventure and relaxation.

When designing the fragrance, Rachel carried out a number of workshops and blind tests with people from across the business. She focused on balancing top, middle and base notes, approaching it in much the same way as a winemaker would. Using only the finest European sourced ingredients, Rachel employed traditional methods in her Belgravia boutique, which help to maximise the scent’s longevity. The chosen fragrance was selected as a favourite and the one that most represented our business by 80% of those who participated.

The unique scent of AIR is currently being rolled out to enjoy at check-in, airport gates, Clubhouses and upon boarding your Virgin Atlantic flight. You can also pre-order the candle online at www.retailtherapyshopping.com from 19th March as well as purchase at the Virgin Atlantic Clubhouses and on-board duty free. The candles are priced at £30 and come in a ribbon-bound handmade gift box.

More choice to India and beyond

Posted 9 April 2018

We’re really excited to announce that we’re expanding our codeshare relationship with Jet Airways to include seven new destinations in India, as well as some further Southeast Asian destinations*. This will give you more opportunities to earn Flying Club miles whilst explore this exciting and varied region.

You’ll now be able to book through Virgin Atlantic to fly to Amritsar, Kochi, Ahmedabad and Jaipur via Delhi (travelling on Virgin Atlantic or Jet Airways aircraft), and to Goa, Kochi, Ahmedabad, Thiruvananthapuram, Jaipur and Calicut connecting via Mumbai (on Jet Airways only). This means far more choice in terms of the city, airline and flight times.

We’ll also be enhancing our network presence in both Hong Kong and Singapore, with options via both Delhi and Mumbai. As well as this, we’ll add Colombo to our virtual network for the first time by putting our code on Jet Airways’ Mumbai-Colombo services.

*Existing Virgin Atlantic codeshare routes include London Heathrow to Mumbai, and Indian domestic flights between Mumbai/Delhi and Bengaluru, Chennai, Hyderabad, Kolkata.

Learn more about using Flying Club miles with Jet Airways

Virgin Atlantic unveil three new ways to fly

Posted 17 March 2018

We’ve just announced the launch of three new ways to fly economy as part of a multi-million pound investment in the cabin for the 21st century traveller.

Recognising that one size doesn’t fit all, from spring 2018 we’ll introduce ‘Economy Delight, ‘Economy Classic’ and ‘Economy Light’ tickets. The three new ways to fly will allow customers like you to choose the product that suits their budget and travel style – but never compromise on inclusive food and drink, unrivalled service, and inflight entertainment.

As always, our Flying Club members will earn lots of lovely miles and tier points on these services – and there will be some new benefits for you, too. Find out more below.

Flying Club benefits and tiers

Changes to our limo service

Posted 01 February 2018

We’re made a few changes to Upper Class ground transportation offering. From 24 January, some of our Upper Class customers will need to book their chauffeur car service via our preferential rates, as it may not be included as part of their booking anymore.  Only customers with a certain booking class (J, C or D) will be offered the complimentary chauffeur car service.

Other Upper Class bookings (I and Z class) will be able to add on a chauffeur car via our preferential rates at the ‘My booking’ section on virginatlantic.com, or through their travel agent.

Our chauffeur driven car will take you straight through to the Upper Class Wing at Heathrow or drop you off just outside check in at Gatwick. When you arrive at the Upper Class Wing, you can whizz through our Private Security Channel, skipping the queues and enjoy a seamless, stress free journey direct from car to Clubhouse.

Your Virgin Atlantic experience starts as soon as we pick you up.

Around the world with Virgin

Posted 01 February 2018

We're thrilled to announce our new codeshare agreement with our sister airline Virgin Australia.

You can now book with Virgin Atlantic to travel all the way to Australia. Take off from London Heathrow, then connect Los Angeles (for Sydney, Melbourne or Brisbane) with Virgin Australia and earn Flying Club miles for the whole journey.

This means you can now, quite literally, travel around the world purely on Virgin airlines. One booking, one check in, one bag drop. A seamless experience with the fabulous Virgin service you know and love.

We offer up to three daily flights between London Heathrow and Los Angeles.

Virgin Australia has 18 services per week from Los Angeles to Sydney, Melbourne or Brisbane.

Learn more about using Flying Club miles with Virgin Australia

Competitions

Tab Panel

Win a Luxury Shopping Day for Two at Bicester Village

Enjoy your best Christmas shopping day ever across 160 beautiful boutiques. We’re partnering with Bicester Village to offer one lucky Flying Club member and a friend a Luxury Shopping Day for 2 at Bicester Village, plus £100 spending money. 

If you win, your day will include access to the Apartment, the exclusive by-appointment-only VIP space, valet parking, hands-free shopping, help of a personal shopper and a VIP discount card providing further discount in participating boutiques.

To be in with a chance, you just have to answer a simple question correctly. Good luck!

How many boutiques does Bicester Village now have?

1. up to 160
2. up to 130
3. up to 150

Please email ukflyingclubevents@fly.virgin.com with the subject line 'Bicester Village competition December 2018'. Plus your name, Flying Club number, and answer to the below question on 13 January 2019.

 

 

Winners Circle

Tab Panel

Congratulations to our latest Flying Club winners!

Remember, this could be you next time; all you need to do is enter our fantastic competitions and keep your fingers crossed.

- To launch our TV campaign, the prize was 55,000 Flying Club miles. Well done to:

Pamela Heaton

 

A mixed case of Virgin Wines worth £177. Well done to:

Paul Ferber

Hilary Draper

 

- A Luxury Wine & Cheese Tasting Experience from Virgin Experience Days. Well done to:

Ashleigh Bunker

 

Return flights to a #OneDay Virgin Atlantic destination of choice. Well done to:

Geoff and Jeanette Hall

 

A year's supply of Srixon golf balls. Well done to:

David Ward-Penny

 

Tickets to the Silverstone F1 Grand Prix. Well done to: 

Lynn Cooper

 

- A VIP trip to London to see Aladdin. Well done to:

Lesley Ringwood

 

A trip to New York. Well done to:

Peter Brear 

 

A VIP shopping experience at Chic Outlet’s Bicester Village. Well done to:

Shiraaz Essop

Jennifer Ball

 

An exclusive party for twenty friends at Hamleys toy store on Regent Street in London. Well done to:

Athina Giralea

 

A two night stay for two at Gleneagles with a superb three-course dinner and full Scottish breakfast each morning. Well done to:

Ken Daly

 

A weekend stay at any DoubleTree by Hilton and a pair of premium tickets to The Luna Cinema. Well done to:

Jonathan Rugg

 

- Red and Silver Flying Club birthday competition winners. Each won Premium return flights to New York and 3 nights in NYC Renaissance hotel for two. Well done to:

Marion Errington

Ken Tompkin

Thomas Warnes

 

- Gold Flying Club birthday competition winner, won two Upper Class return flights and a week on Richard Branson's Necker Island.Well done to:

Jonathan Evans

 

- Two Economy return flights to Chicago and two nights at Virgin Hotels Chicago. Well done to:

Mervyn Smee

TERMS AND CONDITIONS

1. The Competition

A. This Competition is available participants to enter by 13 January 2019. The winner will redeem all services required in one visit, they cannot be split over multiple visits. Only services requested at time of booking will be confirmed. Prize must be redeemed between 13 January 2019 – 13 December 2019. Blackout dates will apply over Magical Savings Weekend and services are subject to availability at time of booking.


2. The “Competition Prize Offer”

The competition offer comprises: 1 x £100 gift card, Apartment access*, Valet parking*, Hands-free shopping*, Personal Shopper* VIP card†
* Subject to availability and must be pre booked at least 48-hours in advance of arrival.
† Please see VIP Card for participating brands and terms and conditions. Valid between 13 January 2019 and 13 December 2019.3. The Apartment access.

3. The Apartment access

i. Access is limited to the qualifying VIP Virgin Atlantic Flying Club member plus one guest. All guests must be 18 years or over.
ii. Access to the Apartment is subject to availability and subject to the requirements.

4. VIP Benefits

i. Competition offer includes complimentary hands-free shopping and this may only be used by the qualifying Virgin Atlantic Flying Club winner. Eligible members can redeem the hands-free shopping offer by presenting the competition offer letter, along with the qualifying Virgin Atlantic Flying Club card, to the Apartment attendant. Valid between 13 January 2019 and 13 December 2019.

ii. Competition offer includes valet parking and this may only be used by the qualifying Virgin Atlantic Flying Club winner. Only one parking space will be allocated for use. Vehicle make, model and registration must be provided at time of booking. Valid between 13 January 2019 and 13 December 2019.

iii. Competition offer includes an optional personal shopper and must be requested at time of booking. If this is not asked for the service will not be pre booked for the winner. This service may only be used by the qualifying Virgin Atlantic Flying Club winner. The personal shopper will require contact with the winner arrival to discuss requirements. Valid between 13 January 2019 and 13 December 2019.

iv. Gift card cannot be exchanged for cash and is not part refundable. Please see gift card for terms and conditions of use. Valid between 13 January 2019 and 13 December 2019.

v. Please see VIP Card for participating brands and terms and conditions. Valid between 13 January 2019 and 13 December 2019.

5. General 

A. The right to benefit from this competition prize is personal to the winner and cannot be transferred.
B. The competition prize letter may not be copied, reproduced or distributed in any form, and must not be used by a person other than the original recipient.
C. The benefits granted by this competition offer have no cash value and cannot be exchanged for cash.
D. The competition offer is subject to the eligibility criteria and exclusions provided above.
E. The Promoter reserves the right to amend, withdraw or cancel this competition offer, for any reason, at any time, without giving prior notice. 
F. Participants acknowledge and agree that: (i) The Promoter, its related companies and the owners of Bicester Village are not responsible for the prices at which any boutique at Bicester Village advertises or sells goods from time to time (ii) the Promoter, its related companies and the owners of Bicester Village make no warranties regarding the goods (including without limitation the quality thereof) which the participant may obtain from the boutiques at Bicester Village; (iii) nothing in these terms and conditions shall exclude or limit the Promoter’s liability for death or personal injury from its negligence or that of its employees or officers.
G. The Promoter will not be liable to participants for any financial loss arising out of refusal, cancellation or withdrawal of the competition offer, or any failure or inability of the participant to take advantage of this competition offer.
H. Winners’ use of this competition offer indicates their agreement to be bound by these terms and conditions, and their acceptance of the Promoter’s Privilege privacy policy and terms and conditions found at www.bicestervillage.com/privilege-terms-conditions and www.bicestervillage.com/privilege-policy-notice.
I. By participating in the competition, participants agree to the use and disclosure of their personal data by the Promoter and its affiliates for all purposes reasonably necessary and for all related marketing purposes. Participants are entitled, on written request to the Promoter, to access their personal data and to have any incomplete, inaccurate or misleading data amended or erased.
J. The Promoter reserves the right to amend these terms and conditions, at any time, without prior notice.
K. These terms and conditions shall be governed by English Law and participants submit to the exclusive jurisdiction of the English courts.