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Today’s news: Virgin Atlantic, Stobart Group and Cyrus Capital confirm offer for Flybe

Posted 11 January 2019

You may see reports today that the Boards of Flybe and Connect Airways, a company bringing together Virgin Atlantic Limited, Stobart Group and Cyrus Capital, have announced that they have reached agreement on the terms of a recommended cash offer for Flybe.

Following which Connect Airways will acquire the entire issued, and to be issued, share capital of Flybe. Stobart Group will contribute Stobart Air and Propius, Stobart’s aircraft leasing business into Connect Airways Limited.

Flybe will continue to serve its loyal customers and communities across the UK and Ireland. In due course Flybe will be rebranded to Virgin Atlantic.

The Combined Group will offer customers the following benefits:

  • Deliver more choice to customers by linking UK regions and Ireland to Virgin Atlantic’s extensive long-haul network through improved connectivity at Manchester Airport and London Heathrow
  • Provide a strong foundation to secure the long-term future of Flybe, its customers and its people by leveraging the combined commercial, operational and functional expertise and scale of Virgin Atlantic and Stobart Group
  • Utilise the strength of the Virgin Atlantic brand, and the offer of an enhanced customer experience in keeping with Virgin Atlantic’s heritage
  • Provide the Combined Group with an enhanced presence at Manchester Airport , London Heathrow Airport, with the potential to grow further in London Southend Airport

We’re pleased to have this opportunity to partner with Stobart Group and Cyrus to bring Virgin Atlantic service excellence to Flybe’s customers. Together, we can provide greater connectivity to our extensive long haul network and that of our joint venture partners Delta Air Lines, at London Heathrow and Manchester Airport. In the near future, this will only increase, through our expanded joint venture partnership with Air France-KLM.

The offer is now subject to approval by the Flybe shareholders, sanction by the court and regulatory approvals among other conditions. We’ll be sure to keep you up to date with any progress with the offer.

More treatment rooms at JFK Clubhouse

Posted 10 January 2019

Our customers flying through New York JFK told us they’re more interested in the spa services than the hair styling services on offer at the Clubhouse. So we’re closing our hair salon and adding more treatment rooms. Our hair salon at our London Heathrow Clubhouse will still be waiting if you need a trim. And don’t forget, you can use your miles to pay for spa services in all our Clubhouse Spas.


Even more choice to New York

Posted 23 December

We're adding an additional flight to New York for Winter 2018/19.

We love flying to the city that never sleeps so much, that we're adding an extra flight to New York JFK from London Heathrow this winter.

Until 30 March 2019 the VS153/4 will be in operation. Departing LHR at 12.55 and arriving in JFK at 16.10, this means you now have even more choice when flying to New York.

Delta's new Edinburgh to Boston service

Posted 10 December

Delta will double its flights from Edinburgh in summer 2019 by adding a new service to Boston’s Logan International Airport from 24 May. Complementing the existing daily service to New York-JFK, the seasonal Boston route will offer customers more travel options from Edinburgh to the United States, with two flights every day during the peak summer months. 

Delta has scheduled a 163-seat Boeing 757-200ER aircraft between Edinburgh and Boston, offering 16 fully flat-bed seats in the Delta One business class cabin, in-seat entertainment for every passenger, Wi-Fi access and free mobile messaging. 

Virgin Atlantic and Delta will jointly offer up to 25 weekly flights from Scotland to the U.S. in summer 2019 - 25% more than 2018. The airlines’ shared network includes:

  • Daily flights from Edinburgh to Boston and New York-JFK, operated by Delta.
  • Daily service from Glasgow to New York-JFK, operated by Delta.
  • Up to four weekly flights from Glasgow to Orlando, operated by Virgin Atlantic.

One look and you’re on your way

Posted 13 November

Delta Air Lines is co-launching the first biometric terminal in the US at Maynard H. Jackson International Terminal (Terminal F) in Atlanta. Beginning late this year, customers flying direct to an international destination have the option of using facial recognition technology from curb to gate, transforming the customer journey with a seamless travel experience through the airport. Why not try it next time you fly with Delta from Atlanta?

More South Africa, more often

Posted 19 September

We’re thrilled to announce a second daily service between London Heathrow and Johannesburg. The new flights are on sale now, and will take to the skies from 28 October 2018. They’ll be operated by our fabulous Boeing 787-9 aircraft, with our latest cabin interiors and inflight entertainment, as well as WiFi on every flight.

Virgin Group and Virgin Atlantic announce their intention to launch a new Virgin loyalty programme, powered by the currency of Virgin Atlantic’s Flying Club

Posted 20 August

Today we’re announcing the intention for the Virgin Group and Virgin Atlantic to launch a new Virgin-wide loyalty programme, with unique and differentiated reward opportunities, to reward customer loyalty across Virgin branded companies.

More Boston, more often

Posted 19 July

Bring on 2019! We’re thrilled to announce a second daily service between London Heathrow and Boston from 31st March 2019. The new flight will leave London Heathrow later in the evening at 8.30pm, arriving at 11pm. Returning to London, it will depart Boston at 8.30am in the morning, arriving into Heathrow at 8.10pm. These new services will give customers lots more choice on the best timings for their trip, whether for leisure or business. It also means there’ll be over 180,000 additional seats between London and Boston every year – lots of chances to discover ‘Beantown’.

Hello Hollywood

Posted 19 July

We’re so excited to announce that 2019 is going to be our biggest year in Manchester yet. Brand new to our flying schedule will be a direct service to Los Angeles, three times a week from 26th May 2019 – perfect for holidays on the West Coast, as well as a fantastic hub to connect with Delta Air Lines® flights to other destinations. In fact, the Los Angeles service will provide the only one stop connecting flight to Hawaii from Manchester.

We’re also doubling our services to Las Vegas, and will be flying there four times a week from 25th May 2019. There’ll also be an additional third weekly service to Boston, and we’re adding larger 747 aircraft on our flights to Atlanta and Barbados to increase capacity.

With more than 20 years flying out of Manchester, we can’t wait to make this the best year ever for our favourite Northern city.

Family travel made easy

Posted 19 July

We’ve made travelling with kids even simpler for you. You can now book infant travel online at the same time as booking the rest of the family, rather than calling our contact centre.

We know going on holiday as a family is brilliant, but can also be stressful. That’s why we do everything we can to make your journey great and keep the little ones happy, so you can sit back and enjoy yourself. If you’re travelling with a baby, we’ve got cots, we can warm milk for you or provide baby meals, plus we have changing facilities on board. For older tots, we have meals for even the fussiest kids, drinks and snacks on hand when needed, and hours of fantastic inflight child-friendly entertainment and games. Boredom is banned!

You’re welcome to bring one fully collapsible pushchair and a car seat, in addition to your free checked baggage allowance. Car seats can be used onboard (in Economy only) if they meet the necessary requirements.

Pushchairs can be checked in or used up until the boarding gate, after which they will be put in the hold. Once we land we’ll have your pushchair ready outside the aircraft doors, whenever possible.

Find out more about family travel

Afternoon Tea by Eric Lanlard

Posted 19 June

Virgin Atlantic is excited to announce a brand new partnership with celebrity chef and master pâtissier Eric Lanlard. Eric has created a series of bespoke afternoon teas for the London Heathrow Clubhouse and for Upper Class, Premium, and Economy cabins on all day flights worldwide.

Eric will be bringing his award winning culinary experience to the Virgin Atlantic Heathrow Clubhouse, serving afternoon tea between 3pm and 5.30pm daily. This latest addition to the Clubhouse menu can be enjoyed with a pot of tea or Lanson rose champagne and will be served on a bespoke stand filled with items including:

  • Prosciutto, sunblushed tomato and rocket on a stone baked Campagne brown roll
  • Smoked salmon, cream cheese and dill mint mini croissant
  • Broccoli, goat’s cheese and cress savoury tart 
  • Homemade plain and sultana scones with strawberry preserve, lemon and clotted cream
  • Eton mess verrine with strawberry coulis
  • Apple and blackberry cake
  • Dark chocolate brownie with salted caramel sauce

Across all three cabins, you'll also get the chance to sample Eric’s signature afternoon tea when flying on day flights. Launching this summer, the 38,000ft high tea will feature handmade sandwiches, scones and an assortment of macarons. This new afternoon tea joins a host of food and drinks already available to you.

Miami Terminal Move

Posted 29 April

All Virgin Atlantic customers  now travelling out of Miami International airport will need to arrive at Concourse H, between doors 24 and 25. You'll find the Virgin Atlantic desks on Level 2 of Concourse H, South Terminal.

Upper Class and Gold card customers will be able to use the Delta Sky Club lounge just after security, at Concourse H.

More information on our shared lounges

Introducing AIR

Posted 21 April

We’ve collaborated with esteemed British scent designer and candle chandler Rachel Vosper to design a bespoke scent to elevate the customer experience on the ground. The unique fragrance embodies warm and exotic notes inspired by the airline’s top destinations, and will be present at various points throughout the Virgin Atlantic experience to inspire feelings of adventure and relaxation.

When designing the fragrance, Rachel carried out a number of workshops and blind tests with people from across the business. She focused on balancing top, middle and base notes, approaching it in much the same way as a winemaker would. Using only the finest European sourced ingredients, Rachel employed traditional methods in her Belgravia boutique, which help to maximise the scent’s longevity. The chosen fragrance was selected as a favourite and the one that most represented our business by 80% of those who participated.

The unique scent of AIR is currently being rolled out to enjoy at check-in, airport gates, Clubhouses and upon boarding your Virgin Atlantic flight. You can also pre-order the candle online at from 19th March as well as purchase at the Virgin Atlantic Clubhouses and on-board duty free. The candles are priced at £30 and come in a ribbon-bound handmade gift box.

More choice to India and beyond

Posted 9 April 2018

We’re really excited to announce that we’re expanding our codeshare relationship with Jet Airways to include seven new destinations in India, as well as some further Southeast Asian destinations*. This will give you more opportunities to earn Flying Club miles whilst explore this exciting and varied region.

You’ll now be able to book through Virgin Atlantic to fly to Amritsar, Kochi, Ahmedabad and Jaipur via Delhi (travelling on Virgin Atlantic or Jet Airways aircraft), and to Goa, Kochi, Ahmedabad, Thiruvananthapuram, Jaipur and Calicut connecting via Mumbai (on Jet Airways only). This means far more choice in terms of the city, airline and flight times.

We’ll also be enhancing our network presence in both Hong Kong and Singapore, with options via both Delhi and Mumbai. As well as this, we’ll add Colombo to our virtual network for the first time by putting our code on Jet Airways’ Mumbai-Colombo services.

*Existing Virgin Atlantic codeshare routes include London Heathrow to Mumbai, and Indian domestic flights between Mumbai/Delhi and Bengaluru, Chennai, Hyderabad, Kolkata.

Learn more about using Flying Club miles with Jet Airways

Virgin Atlantic unveil three new ways to fly

Posted 17 March 2018

We’ve just announced the launch of three new ways to fly economy as part of a multi-million pound investment in the cabin for the 21st century traveller.

Recognising that one size doesn’t fit all, from spring 2018 we’ll introduce ‘Economy Delight, ‘Economy Classic’ and ‘Economy Light’ tickets. The three new ways to fly will allow customers like you to choose the product that suits their budget and travel style – but never compromise on inclusive food and drink, unrivalled service, and inflight entertainment.

As always, our Flying Club members will earn lots of lovely miles and tier points on these services – and there will be some new benefits for you, too. Find out more below.

Flying Club benefits and tiers

Changes to our limo service

Posted 01 February 2018

We’re made a few changes to Upper Class ground transportation offering. From 24 January, some of our Upper Class customers will need to book their chauffeur car service via our preferential rates, as it may not be included as part of their booking anymore.  Only customers with a certain booking class (J, C or D) will be offered the complimentary chauffeur car service.

Other Upper Class bookings (I and Z class) will be able to add on a chauffeur car via our preferential rates at the ‘My booking’ section on, or through their travel agent.

Our chauffeur driven car will take you straight through to the Upper Class Wing at Heathrow or drop you off just outside check in at Gatwick. When you arrive at the Upper Class Wing, you can whizz through our Private Security Channel, skipping the queues and enjoy a seamless, stress free journey direct from car to Clubhouse.

Your Virgin Atlantic experience starts as soon as we pick you up.

Around the world with Virgin

Posted 01 February 2018

We're thrilled to announce our new codeshare agreement with our sister airline Virgin Australia.

You can now book with Virgin Atlantic to travel all the way to Australia. Take off from London Heathrow, then connect Los Angeles (for Sydney, Melbourne or Brisbane) with Virgin Australia and earn Flying Club miles for the whole journey.

This means you can now, quite literally, travel around the world purely on Virgin airlines. One booking, one check in, one bag drop. A seamless experience with the fabulous Virgin service you know and love.

We offer up to three daily flights between London Heathrow and Los Angeles.

Virgin Australia has 18 services per week from Los Angeles to Sydney, Melbourne or Brisbane.

Learn more about using Flying Club miles with Virgin Australia


Tab Panel

Win One Night Country Hotel Escape for Two

January’s the perfect time of year to try something new, either on your own or with someone special. Get out there and do something you’ve always wanted to do, or always thought of doing, and enjoy it with 20% off at Virgin Experience Days.

Get relaxing in a soothing spa, plan your next trip out into nature or head into the city, and banish all thoughts of January blues.

To win a One Night Country Hotel Escape for Two, which comes with a variety of country hotels to choose from from Bristol to the Yorkshire Dales, you just have to answer a simple question correctly. Good luck!

How many locations does the One Night Country Hotel Escape for Two have?

a) 18
b) 20
c) 25

Please email with the subject line 'Virgin Experience Days January 2019'. Plus your name, Flying Club number, and answer to the below question by 15th February 2019.

Winners Circle

Tab Panel

Congratulations to our latest Flying Club winners!

Remember, this could be you next time; all you need to do is enter our fantastic competitions and keep your fingers crossed.

- To launch our TV campaign, the prize was 55,000 Flying Club miles. Well done to:

Pamela Heaton


A mixed case of Virgin Wines worth £177. Well done to:

Paul Ferber

Hilary Draper


- A Luxury Wine & Cheese Tasting Experience from Virgin Experience Days. Well done to:

Ashleigh Bunker


Return flights to a #OneDay Virgin Atlantic destination of choice. Well done to:

Geoff and Jeanette Hall


A year's supply of Srixon golf balls. Well done to:

David Ward-Penny


Tickets to the Silverstone F1 Grand Prix. Well done to: 

Lynn Cooper


- A VIP trip to London to see Aladdin. Well done to:

Lesley Ringwood


A trip to New York. Well done to:

Peter Brear 


A VIP shopping experience at Chic Outlet’s Bicester Village. Well done to:

Shiraaz Essop

Jennifer Ball


An exclusive party for twenty friends at Hamleys toy store on Regent Street in London. Well done to:

Athina Giralea


A two night stay for two at Gleneagles with a superb three-course dinner and full Scottish breakfast each morning. Well done to:

Ken Daly


A weekend stay at any DoubleTree by Hilton and a pair of premium tickets to The Luna Cinema. Well done to:

Jonathan Rugg


- Red and Silver Flying Club birthday competition winners. Each won Premium return flights to New York and 3 nights in NYC Renaissance hotel for two. Well done to:

Marion Errington

Ken Tompkin

Thomas Warnes


- Gold Flying Club birthday competition winner, won two Upper Class return flights and a week on Richard Branson's Necker Island.Well done to:

Jonathan Evans


- Two Economy return flights to Chicago and two nights at Virgin Hotels Chicago. Well done to:

Mervyn Smee


1. All entries must be submitted by the 15th February 2019.
2. The winner will be sent a Virgin Experience Days voucher which they will have 9 months to select their experience. The voucher will be valid for a further 9 months, where the winner will need to book and take the experience during the time frame.  Information will be in the voucher pack for how to book the prize.  All redemptions are final.
3. The prize is subject to availability and blackout dates may apply.
4. The prize is non-transferable, non-negotiable, there is no cash alternative and it cannot be used in conjunction with any other offer.
5. The winner will be selected at random and notified via email from Virgin Atlantic Flying Club.