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Cancun International Airport guide

Alert! Terminal move at Cancun International Airport

Passengers flying out of Cancun International Airport will need to check in at the brand new Terminal 4. More information about the move.

Ready to fly?

Get your trip off to a flying start with Virgin Atlantic at Cancun Airport. From check in details to airport facilities for departures and onward travel information for arrivals, don't stress - we've got it covered.

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Which terminal?

All Virgin Atlantic flights depart from and arrive at Terminal 4.

When does my flight depart/arrive?

Unsure of your timings? It's best to be safe than sorry. Check your departure and arrival time with our handy Flight status tool.

Flight status

What time should I arrive at the airport?

Leave those last-minute airport dashes to the big screen! We recommend that you arrive at least two hours before your flight is due to leave.

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Do I need a visa?

Check out our Visa information pages for every country that we fly to.

Visa information

Online check in

The best way to check in is online where you can pick your seat and print your boarding card. If you’re travelling with carry on baggage only, you can print off your own boarding pass and we’ll see you at the gate.

Check in online now

Counter check in and bag drop

Our check in and bag drop desks are located in Terminal 4. They open four hours before departure and close one hour before departure.

Baggage allowance

Getting to and from the airport

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Fly in style

Unwind in our Clubhouses and shared lounges, enjoy luxury dining onboard and get a great night's sleep in our fully flat beds. It's all part of the Upper Class experience.

Discover Upper Class

Discover Flying Club

Flying Club Gold members get free access to all of our Clubhouses and any airport in which we have a shared lounge. Start your rewarding adventure today.

Join Flying Club

Airport contact details

Address:
Carretera Cancun-Chetumal Km 22
Benito Juarez
Edo
de Quintana Roo

Tel: +52 (998) 848-72-00

Website: www.cancun-airport.com