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Dubai International Airport guide

Ready to fly?

Get your trip off to a flying start with Virgin Atlantic at Dubai International Airport. From check in details to airport facilities for departures and onward travel information for arrivals, don't stress - we've got it covered.

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Which terminal?

All Virgin Atlantic flights depart from and arrive at Terminal 1.

When does my flight depart/arrive?

Unsure of your timings? It's best to be safe than sorry. Check your departure and arrival time with our handy Flight status tool.

Flight status

What time should I arrive at the airport?

Leave those last-minute airport dashes to the big screen! We recommend that you arrive at least two hours before your flight is due to leave.

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Do I need a visa?

Check out our Visa information pages for every country that we fly to.

Visa information

Online check in

The best way to check in is online where you can pick your seat and print your boarding card. If you’re travelling with carry on baggage only, you can print off your own boarding pass and we’ll see you at the gate.

Check in online now

Counter check in and bag drop

You’ll find our desks, 103 - 110, in Row 9 of Terminal 1. Check in starts from four hours before departure and closes one hour before departure.

Baggage allowance

Speed up your arrival by using the Smart Gates

Customers arriving into Dubai airport are offered free access to the Smart Gate programme.

UAE residents
If you’re a UAE resident then you can use your Emirates ID at the Smart Gates.

Non UAE residents
The Smart Gates can be used by passport holders from the following countries:

Andorra, Australia, Austria, Brunei Darussalaam, Canada, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Japan, Liechtenstein, Luxembourg, Malaysia, Monaco, Netherlands, New Zealand, Norway, Portugal, San Marino, Singapore, Korea, Spain, Sweden, Switzerland, United Kingdom, USA.

Just let the immigration officer know that you wish to register for the Smart Gate. The registration will only take a few minutes.

Once registered, you'll be able to use a Smart Gate on any future visits until your passport expires.

Getting to and from the airport


We don't have our own Clubhouse at Dubai Airport, but our Upper Class customers and Flying Club Gold members may use the Marhaba Lounge, which can be found in Concourse D (Departures).

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Fly in style

Unwind in our Clubhouses and shared lounges, enjoy luxury dining onboard and get a great night's sleep in our fully flat beds. It's all part of the Upper Class experience.

Discover Upper Class

Discover Flying Club

Flying Club Gold members get free access to all of our Clubhouses and any airport in which we have a shared lounge. Start your rewarding adventure today.

Join Flying Club

Airport contact details

Dubai International Airport
PO Box 2525

Tel: 971 4 2245555