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Stay connected with WiFi while you fly

All the wonders of the internet, now available onboard.

This page tells you about how to connect to WiFi while you're in the air, how much it will cost, and which electronic devices you can safely use during your flight.

Whether you want to send some emails, catch up on Facebook or browse the news, our inflight WiFi will make sure you can stay connected to the wonderful world of the internet, even when you're 30,000 feet up

So you can use the internet as normal while you're in the air. Full details on how to connect are listed below.

Our WiFi portal also includes lots of information about our destinations and airports, which you can view for free.

Certain flights also offer our Aeromobile service, which allows you to make calls, send texts and use the internet during your flight.

 

On this page you'll find out about:

Using electronic devices onboard

Using WiFi onboard

How to connect

Make calls in the air with AeroMobile

Using electronic devices onboard

You can use handheld devices including mobile phones, tablets, eReaders and music players throughout the flight. Please switch them to flight safe mode when the aircraft door closes for departure. If your device does not have flight safe mode, please keep it switched off throughout the flight, for safety reasons.

If you're using a laptop, please switch it off and put it away for taxi, take off and landing.

Bluetooth headphones can be used with your own devices during the flight but not during take off or landing where they must be switched off. If you are using your headphones, please make sure you still listen to the important safety briefing before take off.

We also offer inseat power sockets for devices and laptops. Find out what's available on your flight here.

Using WiFi onboard

Whether you want to send some emails, catch up on Facebook or browse the news, our inflight WiFi will make sure you can stay connected to the wonderful world of the internet, even when you're 30,000 feet up.

How to connect

To connect to WiFi during your flight, just enable the WiFi on your device when the crew let you know that it's safe to do so. As always when you're in the air, make sure your phone is switched to flight mode and data is disabled. Then follow the instructions on your browser screen to get started. Further details can be found in our inflight magazine, Vera.

Charges vary, depending on which package you choose. Find out what's available on your aircraft in the sections below. If you're not sure which aircraft you're flying on, you can find out via My booking.

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Make calls in the air with AeroMobile

Stay connected via texts, email, the internet and calls in flight with our AeroMobile service. It's available on half of our fleet, with all aircraft based at Gatwick and selected aircraft at Heathrow and Manchester now connected.

Take a look at Aeromobile's step by step guide to getting connected Opens in new window

The charges are almost the same as they would be if you were roaming from another country. The calls and texts will just be added to your mobile bill after you’ve flown. As long as your phone is activated for international roaming, you can use it to text, email, get online and make calls.

Best thing is, there isn’t any risk to the aircraft. This new technology means your phone connects to our network using its lowest settings. This takes away the problem of lots of different phones interfering with our onboard electronics.

Other useful links

How to keep your devices charged onboard.

Find out more about our onboard entertainment.