Seating and booking questions?

Yes, if you booked before 17 March 2018, your fare didn’t have the cost of advance seat assignment included. If you would like to reserve your seat before check in, this will be subject to a fee.

Great news – if you booked to fly on or after 10 April 2018, and already reserved an extra legroom seat, you’ll be automatically upgraded to Economy Delight.

It depends on your date of travel. If you're flying on or before 9 April 2018, then you'll still be able to purchase an extra legroom seat. For flights on or after 10 April 2018, you can upgrade to Economy Delight if there is availability. Just visit My booking, speak to your travel agent, or give our customer centre a call. Please note, if your booking is in Economy Light, you won't be able to upgrade.

Right now you can only book Economy Classic in the Economy Cabin using Flying Club miles.

If you fly anytime before 10 April 2018, then your extra legroom seat purchase will remain the same. If you change to a flight departing on or after 10 April 2018, you’ll be upgraded to Economy Delight.

Not at all, your booking will remain exactly the same. If you’re travelling on or after 10 April 2018, your booking will be classed as Economy Classic.

If you choose to pay for advance seat assignment, you can select any standard seat.

Extra legroom seats are available to our Economy Delight customers.

Advance seat assignment starts from £30 for standard seats. Prices for preferred seats (emergency exit rows, for example), vary by route - these are only available to our Economy Classic customers.

If you're flying in Economy Light, your first checked bag will cost £45. If you're flying in Economy Classic, Economy Delight, or in our Premium or Upper Class cabins, View your baggage allowance here.

You can choose from any of our lovely standard seats. If you’d like to be in an emergency exit seat, or one of the seats on the upper deck of our 747 aircraft, there will be an additional charge.

There are no changes permitted for Economy Light. If you’re travelling in Economy Classic or Delight, changes may be permitted, and there may be a fee for this – please see the fare rules for your booking.

Our name amendment policy has not changed and will continue to apply to all products:

We understand that occasionally booking errors occur and if you make a booking on our own website and find you've made a spelling error with a name on the booking, we'll change this free of charge (you can't transfer a ticket to a completely different person though).

No, Economy Light is not upgradeable at this time.

You should book Economy Classic.

We’ll make announcements at the gate when it’s your turn to board. You’ll be the first of our Economy travellers to board the plane.

Check in baggage isn’t included in your ticket, so if you decide after booking you’d like to check a bag in, you can pay to do this. Prices start from £45 .

Find out more about additional baggage charges

You’re able to use our check in desks that are for the Premium Cabin – if you’re not sure where to go, just ask one of our lovely staff.

If you’re connecting with our partner Delta Air Lines, you’ll be booked into the equivalent Economy fare. For Economy Light, this would be Basic Economy. For Economy Classic, it’s Main Cabin, and for Economy Delight, it’s Comfort+.

For all other partner airline connections in the Economy cabin, you'll be booked in Economy Classic for the Virgin Atlantic flight.

Find out more about our partner airlines

Upgrading to Economy Delight at the airport with miles is not available at the moment. If you’re travelling in Economy Light, upgrades are not permitted at any time.