Southern Sun Waterfront

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Southern Sun Waterfront | Cape Town, South Africa | Virgin Atlantic Holidays

Cape Town, South Africa

4 stars

Situated on the doorstop of the V&A Waterfront, Cape Town's premier leisure complex, the Southern Sun Waterfront hotel is ideal for exploring the city, offering great value in an amazing location. The hotel boasts a contemporary design with impressive and modern rooms in addition to the great dining options available. An elegant swimming pool provides some well deserved relaxation after a hard day's sightseeing.

Amenities

Babysitting service
Wheelchair access
Bar
Restaurant
Safety Deposit Box
Close to City Centre

Explore the local area

Just outside the entrance to the V&A Waterfront. Transfer time from airport: 25 minutes.

Hotel Information

Room Information
Room Upgrade Information

537 rooms on 14 floors in 1 building with 5 lifts. All with air-conditioning, complimentary WiFi, satellite TV, telephone, in-room safe, tea/coffee maker and hairdryer. Standard Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Hotel details

Dining

Yizani (contemporary South African fusion restaurant). Waterfront Bar (cocktail bar serving light meals).

Fun and Games

Outdoor swimming pool. Fitness centre. Utopia beauty salon and spa*.

Handy Stuff

Complimentary WiFi. Babysitting service*. Concierge. 24-hour room service. Self-parking*.

Accessibility

Wheelchair-accessible rooms with twin beds and roll-in shower.Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Additional Information

*Denotes local charge.

Trip advisor rating

4.2/5

2,891 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

45%

Very Good

39%

Average

11%

Poor

Terrible

“Disappointing Hotel”

Sep 11, 2025Andy L

I was extremely disappointed in this hotel. My partner and I had been staying at various locations around Africa - in Nairobi, Victoria Falls, and a game reserve before coming to Cape Town. The rooms at this hotel are very small but that wasn't an issue as I expect that in a large city, however, there was no storage in our room, and I read another review on TripAdvisor indicating that this hotel is geared more towards business people, and I would agree with that. My partner and I were staying in Cape Town for 5 nights, and the room had a very small wardrobe with about 5 hangers in it and no drawers, other than our bedside tables which were barely big enough to fit our socks and underwear in. Upon arrival our bathroom had no soap in it, another evening our bathroom didn't have any hand towels in it, and twice our single bottle of water in the fridge was not replenished. I did not find the stuff at all helpful. We could not get our air conditioning to work in our room and despite adjusting the thermostat, there was no change to the temperature and my husband and I could not sleep because it was so warm. We brought the issue to the front desk who sent maintenance up but the maintenance man said that we needed to turn the temperature up to 30° to then turn it down again to trigger the system, which we humoured him with, but of course it had the opposite effect. We opted to open the window all day and night, but then didn't sleep because of the traffic noise. At breakfast on three mornings we were completely ignored by the staff and didn't get any tea or coffee offered. I found the music in the lobby and the restaurant just a touch too loud that you couldn't have a conversation. This hotel is not four or five stars. It is very below average and I would not recommend it to tourists coming to Cape Town.

“Above and Beyond at Southern Sun Waterfront”

Sep 01, 2025Desiree P

I recently stayed at Southern Sun Waterfront Cape Town on a business trip and was thoroughly impressed. The staff were outstanding, even going the extra mile to retrieve my charger from another hotel. Room service was exceptionally fast, and every touchpoint—from the warm welcome at the entrance, to check-in, to the cleanliness of the room-was excellent. A special thank you to Nandipha, Sibusiso, Aseza, Petido, Zizipho, Verushka, Jadon, and Zolani, whose genuine hospitality made my stay truly memorable. Highly recommended for both business and leisure travel.

“A very good City Hotel”

Aug 04, 2025Cathy H

Recently stayed here at the end of a tour in Africa, the previous nights we stayed in a luxury hotel in Botswana so bit of a let down in the size of the room. Only reason for 4 stars The room itself was clean and tidy. Was worried about the noise from the room as all our fellow travellers were overlooking the hotel pool. Must admit having good ear plugs didn't hear a thing. For some reason our Air con was constantly being switched off by the Domestics. Only 1 small bottle of water in the fridge a day which was a pain but we managed. The bed was comfortable The staff were exceptional especially Portia in the bar, what a lady, she had an amazing sense of humour and very attentive. We really wish her well in her future. Zko (not sure of the spelling - waiter in the restaurant) what a lovely guy, couldn't do enough for you at Breakfast. It was a shame we were advised not to go walking around the hotel area due to safety issues but the shuttle bus to the V&A Waterfront was a bonus. On the whole I would stay at the hotel again.

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Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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