Our family of 5 adults and 3 adult children stayed at The Bay Hotel during the winter season, and every single one of us absolutely loved our experience.
From the moment we arrived, The Bay Hotel exceeded every expectation. After a long day of travel, the staff went above and beyond to make us feel welcome. They graciously accommodated both an early check in and a late checkout to fit our flight schedule, which made all the difference.
The hotel itself is absolutely stunning. The design is modern, elegant, and beautifully decorated, with a relaxed coastal vibe that reminded me of Malibu, California. You're welcomed with a refreshing drink upon arrival, and you'll also receive a discounted massage package for the spa. I highly recommend taking advantage of it because it was one of the best massages I've ever had.
The service here is truly exceptional. Every staff member greeted us with a smile and was eager to help with anything we needed. A special thank you to Caamil, who made our stay even more enjoyable. The hotel bar is even named after him, and after meeting him, it's easy to see why!
The amenities are fantastic, including 24-hour tennis and padel courts, four beautiful pools, and multiple lounge areas to relax throughout the property.
Breakfast was another highlight. The included buffet featured an incredible variety of fresh options, an omelet station, and even a full à la carte menu if you wanted something different, all included in your stay.
The location couldn't be better. The beach is directly across the street, making it effortless to enjoy the ocean, and it's an easy walk to the restaurants, shops, and promenade.
Although we visited during the winter season, the weather was beautiful, and we thoroughly enjoyed lounging by the pools, walking on the beach, and exploring the surrounding area. The Bay Hotel is the perfect destination year-round.
Beautiful hotel, outstanding service, incredible amenities, and a perfect location. Our entire family agreed this was one of our favorite hotels, and we would absolutely stay here again. We highly recommend The Bay Hotel to anyone visiting Cape Town.