We had a good stay at The Rockefeller and really liked the hotel's overall style. It has a cool, modern feel, and our room was nicely furnished with a well-equipped kitchenette that impressed us. The doormen were particularly friendly and welcoming, especially Hervé, who was lovely.
As we were celebrating our honeymoon, we were pleased to receive a honeymoon plate and sparkling wine on check-in, which was a thoughtful touch. However, we were disappointed to find that building work was taking place and our room had scaffolding across the window, with a view directly onto another hotel. Given that we had mentioned it was our honeymoon, this was disappointing and took away from the experience a little.
The hotel was also very busy, particularly at breakfast. Although the breakfast itself was very nice, the service and organisation could have been better. The coffee machine was often out of water, the orange juice ran out, and glasses were sometimes unavailable. There were also tables with uncleared plates that hadn't been reset for the next guests. These details made breakfast feel a little chaotic at times.
We also ordered room service from the restaurant. The service was good, although we found the food fairly average.
Overall, we enjoyed our stay thanks to the modern rooms, welcoming staff and good breakfast. However, the building work and the lack of attention to detail during busy breakfast periods meant the experience wasn't quite as polished as we'd hoped. With better communication about the scaffolding and more attentive breakfast service, it could have been an even better stay.