The Rockefeller

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The Rockefeller | Cape Town, South Africa | Virgin Atlantic Holidays

Cape Town, South Africa

4 stars

Located in Downtown Cape Town, about 20 minutes from the airport, the attractive Rockefeller Hotel is minutes away from the local buzz of Bree Street, as well as being only a short Uber ride from the iconic scenes of the V&A Waterfront. Capturing neighbourhood vibes with modern amenities and funky décor (think neon signs, indoor plants and stylish seating), The Rockefeller is proves popular with business and leisure guests visiting the city. Whatever plans you have for the trip, you will be looked after here thanks to the range of facilities on offer like the all-day dining restaurant, sushi bar, modern gym and co-working space. Their rooftop bar is the perfect setting to unwind after a day of exploring all the ‘must sees’ of Cape Town.

Amenities

Bar
Internet Access
Restaurant
Room Service
Swimming Pool

Explore the local area

Set in Cape Town’s central business district. Transfer time fom Cape Town Airport: 20 minutes.

Hotel Information

Room Information
Room Upgrade Information

All with climate control, compimentary WiFi access, 55-inch Smart TV, bottled water (provided daily), tea/coffee making facilities, mini-bar*, bathroom amenities, hairdryer and safe.

Standard Courtyard Rooms with 1 king-size bed, sleeping maximum 2 adults.

Hotel details

Dining

Rockefeller Plaza (all-day dining). Sushi bar. Cocktail bar. 24-hour room service (until 11:00pm).

Fun and Games

Indoor rooftop pool. Gym (open 24-hours).

Handy Stuff

Complimentary WiFi. Concierge. Laundry/dry-cleaning services*.Limited secure parking*.

Additional Information

* Denotes local charge.

Trip advisor rating

3.9/5

109 reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

53%

Very Good

17%

Average

13%

Poor

Terrible

13%

“WARNING: Rampant Theft & Zero Accountability at The Rockefeller Hotel in Cape Town”

Oct 05, 2025Kosie O

I recently stayed at The Rockefeller Hotel in Cape Town for a wedding, and it turned into a nightmare. If you value your belongings, privacy, or peace of mind, do not stay here. From the start, it appeared my group was being targeted by hotel staff. My bags were secretly searched, my medicine was moved around, and $300 in cash was stolen from deep inside my luggage. I reported the incident to hotel management, but no meaningful action or resolution was provided. Shockingly, a few days later, several members of my group experienced the same thing — bags clearly rummaged through and items or money missing — even after I had already raised the issue. This made us feel unsafe and unprotected as guests, even after I had already alerted the hotel. Management’s response was indifference at best, negligence at worst. On top of that, I noticed that the door lock on my room was either manipulated or malfunctioning. I recorded video evidence showing that the door did not properly lock when closed, leaving the room unsecured and effectively allowing staff (or anyone else) unfettered access to guest rooms. Management denied the issue even existed until I showed them the video (good thing I recorded it). Despite showing this to management, they stated that they were “not responsible”. This is not an isolated incident; it’s a pattern of theft and cover-up. The hotel seems to be turning a blind eye — if not actively complicit — in staff stealing from guests. This experience ruined what should have been a celebratory trip. If you’re considering staying here, think again. Until management takes serious action, The Rockefeller Hotel is an unsafe place to stay.

“Book this place!!!”

Sep 21, 2025DoubleRB

What a gem. The cleanliness and warm staff was exceptional. I mean these people were obsessive when came to keeping the place clean. Corners and crevices. Not just our rooms but the lobby, elevator and hallway all spotless. And to the staff from the time you approach the building to the guy greeting you, to the front desk staff, the friendliest. The breakfast is top notch and super tasty. A huge plus for me was that they served Nespresso coffee, my all time favorite. I felt at home. I could go on but stay for yourself you won’t be disappointed, Centrally located as well.

“The Rockefeller offers unmatched comfort and elegant atmosphere.”

Sep 12, 2025BigRivers

The staff were incredibly friendly, attentive, and always ready to help with a smile. Service throughout my stay was flawless—efficient, professional, and genuinely caring. Every corner of the hotel was spotless, reflecting the highest standard of cleanliness. I would highly recommend this hotel to anyone seeking a five-star experience.

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Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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