Banff Aspen Lodge

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Banff Aspen Lodge | Banff, Alberta | Virgin Atlantic Holidays

Banff, Alberta

3.5 stars

They may call themselves a ‘base camp’, but that’s definitely only in spirit — not in style. Thanks to its location, Banff Aspen Lodge is favoured by those wanting to pitch up and experience all the attractions of this popular ski and spa town, from its snow sports to its famous hot springs. But its style is far from ‘base camp’. Smart and swanky, its rustic-meets-chic décor is matched by a series of extra touches that make an ‘outdoorsy’ holiday uncharacteristically comfortable, like complimentary WiFi, ski and bike storage, the coffee and cake-stocked Whitebark Café, and a steam room and sauna for soothing adventure-weary muscles. You can start your day filling up at the breakfast buffet, with its local bacon and sausages and home-baked treats. And you can end it in an outdoor hot tub with a crackling fireplace.

Amenities

Families
Ski
Free Parking
Hot tub
Internet Access
Laundry Service
Restaurant

Explore the local area

In the heart of Downtown Banff, a short stroll to local restaurants, museums, shopping and galleries. Transfer time from Calgary Airport: 1 hour 30 minutes.

Hotel Information

Room Information
Room Upgrade Information

89 rooms. All with TV, clock radio, complimentary WiFi access, kettle, coffee maker, mini-fridge, hairdryer, iron and board and safe. with 1 queen-size bed, sleeping maximum 2 adults.

Hotel details

Facilities

Breakfast Room serving a variety of hot and cold breakfast items including house-made granola and baked goods. Whitebark Cafe serving organic coffee and premium tea along with pastries and baked goods. 2 outdoor hot tubs with an outdoor fireplace. Steam room and sauna. Complimentary WiFi access. Laundry service*. Ski lock-up and ski and bike security. Complimentary parking.

Additional Information

*Denotes local charge.

Trip advisor rating

4.2/5

2,527 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

47%

Very Good

37%

Average

10%

Poor

Terrible

“A very poor experience”

Sep 22, 2025David G

We arrived at the hotel for a 2 night stay on our journey across Canada after staying in many other hotels. We were given the keys to room 123and were warned about a ramp when you go into the room. The room itself was the smallest hotel room I have ever experienced and the ramp into the room was very steep and would be very dangerous for anybody with mobility issues, there wasn’t enough room to have a suitcase open on the floor. The air conditioning was so noisy and rattling that would have been impossible to sleep with it on. Every time the room above used the sink or flushed the toilet the noise of the water sounded like it was running into our room, we did ask to change the room but were told no others were available. We had an awful night as the room above seamed to be using the bathroom constantly through the night. We had breakfast the following morning and again found the quality poor, we were offered drinks and I ordered a coffee and my wife ordered tea which the waitress brought to the table, we asked for milk and were told that there was milk on the buffet table and we should get it ourselves. We endured a second sleepless night with the same toilet and flowing water noises. We had to check out at 7am the following morning as we were being collected by coach, I went to make a coffee in the room only to find that the milk hadn’t been replaced from the following day. As we got to reception I asked about coffee as there was none in the room, the guy on reception said to go down to breakfast and get one from there, my wife went down and was told by a guy downstairs that they had no coffee available, she questioned him again and was told again that he was sorry that they had none available. We went back to reception as there is a small cafe in the reception area that seeks drinks and asked if he could get us a coffee from them, we were told that this is a separate business and we would have to buy one. We stay in a lot of hotels during the year and have never had such poor service. Banff is a beautiful place and would highly recommend anybody to visit but this hotel would be the last on my list as there is a lot of choice. Don’t waste your money here

“great location. excellent in all ways”

Sep 13, 2025wallymoon

first of all a special shoutout to Rodney at desk who made our visit great. we arrived in dark after driving through challenging thunderstorm. he was immediately kind and helpful and later offered excellent suggestions on where to eat, hikes and more. hotel was in a great location and breakfast was much better than most but it was rodney at the front desk they really made the place special

“Lovely comfortable hotel in a great location”

Sep 13, 2025Alison B

We had a lovely two day stay here and wished we could have stayed longer. Banff is a great place to visit and this hotel is right on the main street, although a little way up from the main shops and restaurants. It is easily walkable though. And there are busses if you don't fancy the walk. We parked our car at the back of the hotel and they were very accommodating about letting us park early before we were able to check-in. We had a room at the front of the hotel with a balcony. Getting up in the mornings and wandering out to check the weather and the views was amazing. The bed was very comfortable and everything was lovely and clean. There was a kettle, which us Brits always appreciate and cutlery, glasses and mugs. So we spent one evening eating in our room with things we'd bought from the supermarket round the corner, and watching TV. The bathroom was also excellent, with two sinks and really good shower. We also had breakfast included. The staff in the breakfast room were friendly and helpful. There was lots of food to choose from. All in all, a great hotel and I would thoroughly recommend.

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Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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