They may call themselves a ‘base camp’, but that’s definitely only in spirit — not in style. Thanks to its location, Banff Aspen Lodge is favoured by those wanting to pitch up and experience all the attractions of this popular ski and spa town, from its snow sports to its famous hot springs. But its style is far from ‘base camp’. Smart and swanky, its rustic-meets-chic décor is matched by a series of extra touches that make an ‘outdoorsy’ holiday uncharacteristically comfortable, like complimentary WiFi, ski and bike storage, the coffee and cake-stocked Whitebark Café, and a steam room and sauna for soothing adventure-weary muscles. You can start your day filling up at the breakfast buffet, with its local bacon and sausages and home-baked treats. And you can end it in an outdoor hot tub with a crackling fireplace.
Amenities
Families
Ski
Free Parking
Hot tub
Internet Access
Laundry Service
Restaurant
Where is it
In the heart of Downtown Banff, a short stroll to local restaurants, museums, shopping and galleries. Transfer time from Calgary Airport: 1 hour 30 minutes.
Hotel information
89 rooms. All with TV, clock radio, complimentary WiFi access, kettle, coffee maker, mini-fridge, hairdryer, iron and board and safe. with 1 queen-size bed, sleeping maximum 2 adults.
Superior Rooms are equipped with a balcony or patio and feature 1 queen-size bed, sleeping maximum 2 adults.
Premium Rooms are more spacious and feature a balcony or patio, with either 1 queen-size bed and 2 single beds or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Breakfast Room serving a variety of hot and cold breakfast items including house-made granola and baked goods. Whitebark Cafe serving organic coffee and premium tea along with pastries and baked goods. 2 outdoor hot tubs with an outdoor fireplace. Steam room and sauna. Complimentary WiFi access. Laundry service*. Ski lock-up and ski and bike security. Complimentary parking.
*Denotes local charge.
Based on 2518 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1172)
Very good (940)
Average (257)
Poor (87)
Terrible (62)
Overpriced and bad customer service
Aug 13, 2025Charles C
Front this white girl, it does not greet you nor acknowledges you while you're stand in front of her. Asian girl doesn't know what's going on. Does not know how to explain where the laundry room is. Manager condones it. We're speaking with Joel (which was great) he walks by and mentions that I was looking for a manager and he just walks into his…
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Front this white girl, it does not greet you nor acknowledges you while you're stand in front of her. Asian girl doesn't know what's going on. Does not know how to explain where the laundry room is. Manager condones it. We're speaking with Joel (which was great) he walks by and mentions that I was looking for a manager and he just walks into his office.... wth? Place is a joke and overrated fir the price, lucky the breakfast was slightly better than most.
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Great Stay
Aug 11, 2025bryanweiserTrail, Canada
Favorite place for us to stay in Banff. Went with friends and everyone had a great time. Very friendly and accommodating staff.
Very nice hotel
Jul 5, 2025JCBanezVancouver, Canada
Hotel was very pleasant and a great place to stay if you want to walk or bike around downtown banff without worrying about parking. Hotel staff was very helpful and friendly to all guest. they’re there for all your needs. room was very big and spacious and a very nice view from our room’s balcony. breakfast was very good but wished they change…
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Hotel was very pleasant and a great place to stay if you want to walk or bike around downtown banff without worrying about parking. Hotel staff was very helpful and friendly to all guest. they’re there for all your needs. room was very big and spacious and a very nice view from our room’s balcony. breakfast was very good but wished they change their breakfast menu everyday and wished their breakfast lounge was a little bigger to accommodate all the guest without waiting for a table
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Amazing stay at Banff aspen lodge
Jun 28, 2025MarilenaAngMontreal, Canada
We had a room on the second floor that had a balcony with view towards the mountain which was amazing! they had an excellent daily breakfast and was very conveniently located within Banff town so we could easily walk around. Would definitely stay there again 10/10 experience.
Three amazing nights!
Jun 26, 2025Zakir H
We visited Banff at the end of May 2025. Although it’s not considered the perfect time to visit, we wanted to avoid the summer crowds. We stayed at Banff Aspen Lodge for three nights—and the hotel was fantastic!
First, the location is superb. Second, the staff are extremely helpful and kind to guests. I’d like to especially mention Joel, the…
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We visited Banff at the end of May 2025. Although it’s not considered the perfect time to visit, we wanted to avoid the summer crowds. We stayed at Banff Aspen Lodge for three nights—and the hotel was fantastic!
First, the location is superb. Second, the staff are extremely helpful and kind to guests. I’d like to especially mention Joel, the front desk manager. After we checked in and he learned it was our first time in Banff, he kindly offered to help us book Gondola tickets. Every time we passed his desk, he would warmly ask how our day was, always with a smile.
Third, the breakfast—absolutely superb.
One final thing I must mention: the view from the balcony. Man… it felt like we were in heaven.
We’re already planning our next trip to Banff and will definitely stay at Banff Aspen Lodge again.
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Overpriced and bad customer service
