Banff Caribou Lodge & Spa

Banff, Alberta

Star rating

Standard Room
KEG Steakhouse Restaurant
Superior Room
KEG Steakhouse
Standard Room
KEG Steakhouse Restaurant
Superior Room
KEG Steakhouse

The hotel

Designed in the style of a classic mountain lodge, complete with a welcoming stone fireplace in the lounge, full service spa and a great Steakhouse restaurant; this is a very comfortable property within easy reach of Downtown Banff. Surrounded by mountains, there are plenty of outdoor activities to keep you busy too - just ask one of the hotel staff for their local knowledge and they will have you finding Banff's best kept secrets in no time. 

Amenities

  • Ski
  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Spa

Where is it

On Banff Avenue, a 10-minute walk from Downtown Banff. Transfer time from Calgary Airport: 1 hour 30 minutes.

Hotel information

189 rooms on 4 floors in 1 building. All newly renovated with cable TV, complimentary WiFi access, mini-fridge, tea/coffee-making facilities, safe, hairdryer and iron and ironing board. 

Standard Rooms with either 1 king-size bed, 2 double beds, or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Breakfast option: Breakfast is available at a supplement.

Superior Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Corner Loft Jacuzzi Suites are set across 2 levels, with 1 king-size bed set within an open loft space, a living room with gas fireplace and a two person whirlpool tub with spectacular mountain views. Sleeping maximum 2 adults.

Complimentary heated underground parking. Complimentary Banff Local Roam bus pass. Ski Bus* stops at the hotel for various destinations.

Keg Steakhouse and Bar (open for breakfast and dinner - room service available during restaurant hours).

Hot pool. Fitness room. Red Earth Spa*. Lounge with large stone fireplace.

Complimentary WiFi.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (920)
  • Very good (1049)
  • Average (424)
  • Poor (156)
  • Terrible (85)
Image of the Tripadvisor rating Caribou lodge in Banff

Jun 28, 2025 896wendyj Monmouthshire, United Kingdom

I was on a 18 day Rockies & Alaska Grand Discovery holiday with Titan Travel and stayed for three nights at the Caribou Lodge in Banff. I had a very comfortable room with seating area, tv, kettle,coffee maker,hairdryer,fridge,iron & ironing board,bedside clock,safe,all toiletries in the bathroom, shower over the bath, very good housekeeping, the… Read more
I was on a 18 day Rockies & Alaska Grand Discovery holiday with Titan Travel and stayed for three nights at the Caribou Lodge in Banff. I had a very comfortable room with seating area, tv, kettle,coffee maker,hairdryer,fridge,iron & ironing board,bedside clock,safe,all toiletries in the bathroom, shower over the bath, very good housekeeping, the staff all friendly and helpful, breakfast wasn’t included on this tour, each morning I enjoyed a delicious breakfast in the lovely restaurant and you paid when you finished or you could put it onto your room. The hotel is in an excellent location nice short walk to shops,bars,restaurants,supermarket, and everything you want to explore, Banff is a lovely resort town. We had a excellent tour manager Darren on this holiday he looked after us all and was very knowledgeable, friendly and approachable, our coach driver was Richard he drove us all around and got us to our destinations safely. We had excellent itinerary whilst in Banff, even lucky to see a brown bear very exciting and don’t forget to try the famous beavertail, on our free day ventured up on the gondola to sulphur mountain what spectacular views. I thoroughly enjoyed my stay at Caribou Lodge everything was perfect would definitely recommend this hotel it’s in a perfect location. Read less
Image of the Tripadvisor rating Poor, worst hotel of our entire trip.

Jun 28, 2025 karan a

The ground level rooms are bad as they have chlorine smell in the corridor and in the room. The TV (television) provided in the room is really outdated. The room doesn’t have air conditioners, and air vents were not working. I believe it is worst than 2 star hotels.
Image of the Tripadvisor rating Poorly designed rooms

Jun 23, 2025 TorontoMac Toronto, Canada

At almost $600 a night, one would expect very good facilities. NOT! The first room we were given had a huge bulkhead jutting into the room. As seniors who might need the bathroom during the night, we requested a change. Our room (331) for three nights had the following deficiencies: - the bathroom light switch was defective - the bathroom sink… Read more
At almost $600 a night, one would expect very good facilities. NOT! The first room we were given had a huge bulkhead jutting into the room. As seniors who might need the bathroom during the night, we requested a change. Our room (331) for three nights had the following deficiencies: - the bathroom light switch was defective - the bathroom sink tap was very tight and squeaked when turned on or rotated for temperature (temperature direction reversed) -the toilet was behind the door with a doorstop on the floor, a nighttime obstacle to step on - very bad lighting in the bathroom, especially at the mirror - no towel rack at the bathtub - no convenient place to plug in the coffee and teapot (we used the bathroom) - no daily room service unless requested - very dated and worn furniture in the lobby and room - the elevator door was grinding when opening The hotel is well located and free parking and transit passes were provided. However, it is very difficult to recommend a hotel that fails to maintain its facilities. Read less
Image of the Tripadvisor rating Beautiful hotel

Jun 13, 2025 DQuilter Morgan Hill, CA

The Caribou Lodge is on the edge of town, and in a quiet area. We booked a room here because they also have the Rocky Mountaineer Train check-in station there in the lobby. The hotel is very beautiful and our room on the second floor was lovely, with a nice little balcony and chairs to sit and watch the world go by. The room was very comfortable,… Read more
The Caribou Lodge is on the edge of town, and in a quiet area. We booked a room here because they also have the Rocky Mountaineer Train check-in station there in the lobby. The hotel is very beautiful and our room on the second floor was lovely, with a nice little balcony and chairs to sit and watch the world go by. The room was very comfortable, clean and the beds were very plush and cozy. We didn’t have a chance to check out the in-house restaurant, but I have read that it is highly recommended. We were able to take a nice 20 minute stroll to downtown Banff for shopping and dinner – very nice area. I would like to have had another day or two here! Read less
Image of the Tripadvisor rating Another Great Stay

Jun 13, 2025 Sarah C Birmingham, United Kingdom

This was my third stay at Caribou Lodge, and yet again it was wonderful. From the moment I arrived, staff were helpful and friendly, helping with anything I needed or asked, which as a solo traveller is always reassuring. The room was clean and well maintained, bed and pillows comfortable - perfect after long days hiking and exploring the local… Read more
This was my third stay at Caribou Lodge, and yet again it was wonderful. From the moment I arrived, staff were helpful and friendly, helping with anything I needed or asked, which as a solo traveller is always reassuring. The room was clean and well maintained, bed and pillows comfortable - perfect after long days hiking and exploring the local area. The hot pool and sauna were also very welcome amenities after the hikes! Location wise, it's a 10 minute walk into the main downtown area, but it's an easy walk - or the Roam bus is just outside. It's close enough to the main town to get to everything, but also not too close that it's noisy. Read less