Banff Caribou Lodge & Spa

Banff, Alberta

Star rating

Standard Room
KEG Steakhouse Restaurant
Superior Room
KEG Steakhouse
Standard Room
KEG Steakhouse Restaurant
Superior Room
KEG Steakhouse

The hotel

Designed in the style of a classic mountain lodge, complete with a welcoming stone fireplace in the lounge, full service spa and a great Steakhouse restaurant; this is a very comfortable property within easy reach of Downtown Banff. Surrounded by mountains, there are plenty of outdoor activities to keep you busy too - just ask one of the hotel staff for their local knowledge and they will have you finding Banff's best kept secrets in no time. 

Amenities

  • Ski
  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Spa

Where is it

On Banff Avenue, a 10-minute walk from Downtown Banff. Transfer time from Calgary Airport: 1 hour 30 minutes.

Hotel information

189 rooms on 4 floors in 1 building. All newly renovated with cable TV, complimentary WiFi access, mini-fridge, tea/coffee-making facilities, safe, hairdryer and iron and ironing board. 

Standard Rooms with either 1 king-size bed, 2 double beds, or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Breakfast option: Breakfast is available at a supplement.

Superior Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Corner Loft Jacuzzi Suites are set across 2 levels, with 1 king-size bed set within an open loft space, a living room with gas fireplace and a two person whirlpool tub with spectacular mountain views. Sleeping maximum 2 adults.

Complimentary heated underground parking. Complimentary Banff Local Roam bus pass. Ski Bus* stops at the hotel for various destinations.

Keg Steakhouse and Bar (open for breakfast and dinner - room service available during restaurant hours).

Hot pool. Fitness room. Red Earth Spa*. Lounge with large stone fireplace.

Complimentary WiFi.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (917)
  • Very good (1049)
  • Average (424)
  • Poor (155)
  • Terrible (84)
Image of the Tripadvisor rating We would stay again!

Jun 9, 2025 Emily O Sherwood Park, Canada

We stayed in May 2025 to get away from the hustle and bustle in our lives and enjoyed our stay and the spa! The location is ideal—close enough to centre of Banff to be convenient, but far enough to enjoy a bit of peace and quiet. The lodge itself has a cozy, rustic charm with the The Keg restaurant in the lobby! Everything about the stay was… Read more
We stayed in May 2025 to get away from the hustle and bustle in our lives and enjoyed our stay and the spa! The location is ideal—close enough to centre of Banff to be convenient, but far enough to enjoy a bit of peace and quiet. The lodge itself has a cozy, rustic charm with the The Keg restaurant in the lobby! Everything about the stay was great. The room was clean, comfortable, and pillows were comfy! The staff were friendly and helpful, making check-in and any requests easy and efficient. I also really appreciated the on-site amenities, including the hot tub and fitness area—it’s a great way to relax after a day of exploring. Read less
Image of the Tripadvisor rating Thanks for a great stay in Banff

Jun 5, 2025 Summertimerocks890 Scotland, United Kingdom

I have to say I was a bit worried arriving here after some of the reviews but what a fantastic 3 nights stay we had. Reception staff at check in gave us a bottle of wine as we were celebrating our anniversary on this trip. Decor is dated but room was clean, bed was very comfortable. Fridge was good. Bathroom was quite dark but shower was good.… Read more
I have to say I was a bit worried arriving here after some of the reviews but what a fantastic 3 nights stay we had. Reception staff at check in gave us a bottle of wine as we were celebrating our anniversary on this trip. Decor is dated but room was clean, bed was very comfortable. Fridge was good. Bathroom was quite dark but shower was good. Towels were changed daily, sometimes later in the day but we were normally out all day. Bonus is the Roam pass which takes you numerous places. Nice walk into town. Breakfast here was great, best scrambled egg and reasonable price. We also knew in advance there was no AC which I think travellers from some countries expect as standard and may be an issue in the summer for some. Read less
Image of the Tripadvisor rating Tired old Caribou ready for an update

Jun 2, 2025 meggenw2023 Whitefish, Montana

This hotel is ready for an update. No AC, old furniture, tiny closet, in room safe impossible to access, horrible lighting in the bathroom, dated dark lobby and terrible breakfast. Eggs were awful, coffee tasted burnt everyday. Keys had to be replaced every other day. Old carpet. Pros- if you use the fan, it drowns out all the noise, nice fresh… Read more
This hotel is ready for an update. No AC, old furniture, tiny closet, in room safe impossible to access, horrible lighting in the bathroom, dated dark lobby and terrible breakfast. Eggs were awful, coffee tasted burnt everyday. Keys had to be replaced every other day. Old carpet. Pros- if you use the fan, it drowns out all the noise, nice fresh flowers in the lobby, comfy bed, decent bar. Time for an upgrade to this lodge. There are loads of better options on Banff Read less
Image of the Tripadvisor rating A pleasant stay

Jun 2, 2025 362keithf Scotland, United Kingdom

Staff were friendly and helpful. The rooms have seen better days and would benefit from a refresh. That said the bed was very comfortable and the room was spotlessly clean. There was no grab handle We were given a 48 hour bus pass to get us into Banff which was very helpful. This was our first experience of a Canadian hotel and we would happily go… Read more
Staff were friendly and helpful. The rooms have seen better days and would benefit from a refresh. That said the bed was very comfortable and the room was spotlessly clean. There was no grab handle We were given a 48 hour bus pass to get us into Banff which was very helpful. This was our first experience of a Canadian hotel and we would happily go back to the Caribou Lodge. Read less
Image of the Tripadvisor rating No AC - they don't tell you that when you book!

May 19, 2025 R5447WCsimonp London, Canada

What they don't tell you is there is no A/C here. This deficiency applies to the entire hotel! An indifferent receptionist told me to go open a window if I was too hot. The TV was antiquated junk and didn't work. The staff couldn't care less. At a premium price like this, the place is a total joke. Save your money and stay elsewhere.