Designed in the style of a classic mountain lodge, complete with a welcoming stone fireplace in the lounge, full service spa and a great Steakhouse restaurant; this is a very comfortable property within easy reach of Downtown Banff. Surrounded by mountains, there are plenty of outdoor activities to keep you busy too - just ask one of the hotel staff for their local knowledge and they will have you finding Banff's best kept secrets in no time.
Amenities
Ski
Bar
Fitness Centre/Gym
Free Parking
Internet Access
Laundry Service
Restaurant
Room Service
Spa
Where is it
On Banff Avenue, a 10-minute walk from Downtown Banff. Transfer time from Calgary Airport: 1 hour 30 minutes.
Hotel information
189 rooms on 4 floors in 1 building. All newly renovated with cable TV, complimentary WiFi access, mini-fridge, tea/coffee-making facilities, safe, hairdryer and iron and ironing board.
Standard Rooms with either 1 king-size bed, 2 double beds, or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Breakfast option: Breakfast is available at a supplement.
Superior Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.
Corner Loft Jacuzzi Suites are set across 2 levels, with 1 king-size bed set within an open loft space, a living room with gas fireplace and a two person whirlpool tub with spectacular mountain views. Sleeping maximum 2 adults.
Complimentary heated underground parking. Complimentary Banff Local Roam bus pass. Ski Bus* stops at the hotel for various destinations.
Keg Steakhouse and Bar (open for breakfast and dinner - room service available during restaurant hours).
Hot pool. Fitness room. Red Earth Spa*. Lounge with large stone fireplace.
Complimentary WiFi.
*Denotes local charge.
Based on 2646 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (924)
Very good (1053)
Average (426)
Poor (158)
Terrible (85)
Banff road trip 3rd visit
Aug 24, 2025Nije CBanff, Canada
great base to explore the town and the snow
been a number of times
early stop on the ski bus and not to far to walk into town
great staff and food took the breakfast option
Great hotel for stay and location
Aug 21, 2025qaxalotSan Francisco Bay Area
We stayed at this hotel as part of a package tour. The hotel was wonderful. The location was great as well, being pretty close to the downtown area. Plus, the local transit shuttle buses were helpful as well and a stop was located right outside our door. Our package included a daily breakfast buffet. The breakfast buffet was pretty good. Good…
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We stayed at this hotel as part of a package tour. The hotel was wonderful. The location was great as well, being pretty close to the downtown area. Plus, the local transit shuttle buses were helpful as well and a stop was located right outside our door. Our package included a daily breakfast buffet. The breakfast buffet was pretty good. Good variety. The staff seemed pretty friendly as well. The rooms were clean, but small, but we expected that.Our room was in a good location, a little tucked out of the way. It was quiet, even though it was located facing the main street. Bathrooms were clean and everything worked well. A nice treat at the hotel was a large hot pool and spa. We didn’t visit the spa, but we did use the pool. Pretty nice to have this there.
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A nice solid choice if you’re visiting Banff although in some ways a little dayed
Aug 13, 2025simoncaymandoddChristchurch, United Kingdom
This is a very old fashioned hotel a short walk from the town centre ( maybe 800m). Although old fashioned everything works perfectly, the staff are friendly and professional and it’s priced correctly. Although not my usual type of hotel I’d stay there again
A decent place to stay, but they need to improve on the wi-fi
Aug 12, 2025Climber63248148255
Pros
Nice and clean room. Free car park in the basement. Within walking distance to the downtown area.
Cons
There was no wi-fi reception in the rooms and was intermittent in the lobby.
They have coffee making facilities in the room. However a cup of coffee costs around $6 and it would have been easy to have a coffee machine.
Pleasant stay
Aug 12, 2025Dawn N
Nice hotel with check in desk for the Rocky Mountaineer train in the foyer. Room was good sized. Nice restaurant/ bar. Big plus they gave us free bus tickets so we could easily get downtown.