Banff Caribou Lodge & Spa

Banff, Alberta

Star rating

The hotel

Designed in the style of a classic mountain lodge, complete with a welcoming stone fireplace in the lounge, full service spa and a great Steakhouse restaurant; this is a very comfortable property within easy reach of Downtown Banff. Surrounded by mountains, there are plenty of outdoor activities to keep you busy too - just ask one of the hotel staff for their local knowledge and they will have you finding Banff's best kept secrets in no time. 

Amenities

  • Ski
  • Bar
  • Fitness Centre/Gym
  • Free Parking
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Spa

Where is it

On Banff Avenue, a 10-minute walk from Downtown Banff. Transfer time from Calgary Airport: 1 hour 30 minutes.

Hotel information

189 rooms on 4 floors in 1 building. All newly renovated with cable TV, complimentary WiFi access, mini-fridge, tea/coffee-making facilities, safe, hairdryer and iron and ironing board. 

Standard Rooms with either 1 king-size bed, 2 double beds, or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Breakfast option: Breakfast is available at a supplement.

Superior Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Corner Loft Jacuzzi Suites are set across 2 levels, with 1 king-size bed set within an open loft space, a living room with gas fireplace and a two person whirlpool tub with spectacular mountain views. Sleeping maximum 2 adults.

Complimentary heated underground parking. Complimentary Banff Local Roam bus pass. Ski Bus* stops at the hotel for various destinations.

Keg Steakhouse and Bar (open for breakfast and dinner - room service available during restaurant hours).

Hot pool. Fitness room. Red Earth Spa*. Lounge with large stone fireplace.

Complimentary WiFi.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (924)
  • Very good (1053)
  • Average (426)
  • Poor (158)
  • Terrible (85)
Image of the Tripadvisor rating Banff road trip 3rd visit

Aug 24, 2025 Nije C Banff, Canada

great base to explore the town and the snow been a number of times early stop on the ski bus and not to far to walk into town great staff and food took the breakfast option
Image of the Tripadvisor rating Great hotel for stay and location

Aug 21, 2025 qaxalot San Francisco Bay Area

We stayed at this hotel as part of a package tour. The hotel was wonderful. The location was great as well, being pretty close to the downtown area. Plus, the local transit shuttle buses were helpful as well and a stop was located right outside our door. Our package included a daily breakfast buffet. The breakfast buffet was pretty good. Good… Read more
We stayed at this hotel as part of a package tour. The hotel was wonderful. The location was great as well, being pretty close to the downtown area. Plus, the local transit shuttle buses were helpful as well and a stop was located right outside our door. Our package included a daily breakfast buffet. The breakfast buffet was pretty good. Good variety. The staff seemed pretty friendly as well. The rooms were clean, but small, but we expected that.Our room was in a good location, a little tucked out of the way. It was quiet, even though it was located facing the main street. Bathrooms were clean and everything worked well. A nice treat at the hotel was a large hot pool and spa. We didn’t visit the spa, but we did use the pool. Pretty nice to have this there. Read less
Image of the Tripadvisor rating A nice solid choice if you’re visiting Banff although in some ways a little dayed

Aug 13, 2025 simoncaymandodd Christchurch, United Kingdom

This is a very old fashioned hotel a short walk from the town centre ( maybe 800m). Although old fashioned everything works perfectly, the staff are friendly and professional and it’s priced correctly. Although not my usual type of hotel I’d stay there again
Image of the Tripadvisor rating A decent place to stay, but they need to improve on the wi-fi

Aug 12, 2025 Climber63248148255

Pros Nice and clean room. Free car park in the basement. Within walking distance to the downtown area. Cons There was no wi-fi reception in the rooms and was intermittent in the lobby. They have coffee making facilities in the room. However a cup of coffee costs around $6 and it would have been easy to have a coffee machine.
Image of the Tripadvisor rating Pleasant stay

Aug 12, 2025 Dawn N

Nice hotel with check in desk for the Rocky Mountaineer train in the foyer. Room was good sized. Nice restaurant/ bar. Big plus they gave us free bus tickets so we could easily get downtown.