There's a definite Western feel to this amiable family lodge in the heart of Banff. A truly authentic Rocky Mountain getaway, with many adventures and activities to enjoy including horseback riding, hiking, skiing and golf. The complimentary breakfast is sure to set you up refuelled and refreshed for another day out exploring, and upon returning back to your homely lodge accommodation, relax in the sauna. Rooms are spacious and comfortable with handcrafted log furniture, large windows, bright fabrics and historic photographs, a serene retreat after a day in the mountains. If you're looking for more space why not upgrade to a 2-Floor Loft Suite — perfect for longer stays.
Amenities
Ski
Fitness Centre/Gym
Hot tub
Internet Access
Near National Park
Where is it
In central Banff, 1-block from Banff Avenue, close to restaurants, bars and shops. Transfer time from Calgary Airport: 1 hour 40 minutes.
Hotel information
77 rooms on 3 floors in 1 building with 1 lift. All rooms have a TV, telephone, complimentary WiFi access, iron and board and hairdryer. Standard Rooms feature large windows, bright fabrics and historic photographs, with 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. Rollaway bed not available.
Deluxe Queen Rooms with sitting area, Jacuzzi bath, mini-fridge and 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.
Loft Suites have a sitting area downstairs with sofa, Jacuzzi bath, 2 TVs, mini-fridge and with 1 king-size bed upstairs, sleeping maximum 2 adults.
Heated underground parking* is available on a first-come, first-served basis for a charge of CA$5 plus tax (payable locally and subject to change).
Birds Nest Breakfast Room (complimentary Continental breakfast, open each morning).
Lobby lounge with fireplace. Sauna and exercise facility (new as of Nov '18; cardio machines, yoga area and boxing area).
Complimentary WiFi access. Gift and retail shops. Guest laundry*. Ski storage. Ski shuttle stops a block from the hotel.
*Denotes local charge
Please note: Room renovations are underway and estimated to be completed by June 2023. Work will take place Mon - Fri 10:00- 18:00. Some work to be actioned on weekends if necessary, there will be a moderate level of noise and minimal dust.
Based on 1346 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (443)
Very good (580)
Average (216)
Poor (61)
Terrible (46)
Downtown Hotel
Jul 16, 2025baker635St. Louis, MO
This was a pleasant stay. Room was clean and nice size. A little dark. Lobby was small and hall was narrow. Hard to get down the hall with a luggage cart if housekeeping was in the area. Staff was responsive to needs.
Location is great in downtown Banff. Easy to walk to shops and restaurants.
Breakfast was included and a decent selection.…
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This was a pleasant stay. Room was clean and nice size. A little dark. Lobby was small and hall was narrow. Hard to get down the hall with a luggage cart if housekeeping was in the area. Staff was responsive to needs.
Location is great in downtown Banff. Easy to walk to shops and restaurants.
Breakfast was included and a decent selection. Staff friendly. Oddly it was in a room off the parking garage.
Downside: No AC. Pricey. Parking is not included. The hotel has an underground garage but like most I’ve seen in ski areas, crowded and difficult to park. We opted for guaranteed parking just so we would have a spot somewhere in be garage. Worth the price to have a spot.
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2 night stay in Banff
Jun 27, 2025K3119OZmichellef
Very comfortable stay. Helpful staff and central location in Banff. Lots of ideas for activities for all weathers too!
Centrally located hotel with parking
Jun 22, 2025daffodil2011south glamorgan
We arrived at this hotel quite early in the morning, went into reception and they were super helpful by allowing us to park our car before check-in. Our room was ready by 2pm and it had a lovely view outside with a balcony! Room was clean, comfy bed. No air-conditioning at the hotel. Buffet breakfast was ok but could easily head out to get better…
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We arrived at this hotel quite early in the morning, went into reception and they were super helpful by allowing us to park our car before check-in. Our room was ready by 2pm and it had a lovely view outside with a balcony! Room was clean, comfy bed. No air-conditioning at the hotel. Buffet breakfast was ok but could easily head out to get better brekkies! Hotel was brilliantly located and accessible to restaurants/bars in the vicinity.
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Comfortable overnight stay
May 18, 2025MS ASeminole, Florida
In the heart of downtown Banff, has a limited garage, which was nice to be able to park and leave it.
Rustic wood appointments rather lovely. The space was large with nice amenities. The bed was very comfortable and plenty of blankets and pillows , all beautiful. The breakfast offerings plentiful. Staff very nice.
Charming, comfortable, great location, quirky layout
May 10, 2025SharkeyCalifornia
Lodge style hotel in the middle of Banff. We stayed in a spacious room with two queen beds, jetted tub ( which we didn’t use), comfortable beds with Pendleton wool spreads, 55” tv, couch, table with chairs, good sized fridge. Breakfast buffet is included - basic, with cereals and oatmeal, toast and bagels, some warm food, fresh fruit, juices and…
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Lodge style hotel in the middle of Banff. We stayed in a spacious room with two queen beds, jetted tub ( which we didn’t use), comfortable beds with Pendleton wool spreads, 55” tv, couch, table with chairs, good sized fridge. Breakfast buffet is included - basic, with cereals and oatmeal, toast and bagels, some warm food, fresh fruit, juices and coffee. The staff is very helpful. We had a couple issues with the room which they resolved right away. The hotel is kind of a maze but comfortable and cozy. It is on the corner of Caribou and Bear, one short block off Banff Avenue, the main shopping street. There are at least 20 restaurants, bistros, breweries, bakeries, take-out and coffee and tea places within a few steps in all directions, as well as several art galleries. 2 blocks from the Bow River and easy walking distance to several walking and hiking trails. Good value in the off-season (early May).
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Downtown Hotel
