Known as Canada's 'Castle in the Rockies', Fairmont Banff Springs is a world-renowned iconic resort and stands as a symbol of Canadian hospitality. Located in the heart of Banff National Park with some truly breathtaking views, this is a place so magical you'll think you awoke in a storybook. With renovated guest rooms and suites, 11 dining outlets, a Willow Stream spa, bowling centre, shopping and entertainment, there is something for everyone. Access three nearby ski areas and explore the National Park, with cross-country skiing, ice skating and horse drawn sleigh rides available almost from your doorstep.
Amenities
Golf
Ski
Bar
Fitness Centre/Gym
Internet Access
Restaurant
Safety Deposit Box
Spa
Swimming Pool
Valet parking
Where is it
In a beautiful location, only 1 km from downtown Banff, easily reached by on foot or public transit*. Transfer time from Calgary Airport: 1 hour 35 minutes.
Hotel information
764 rooms on 9 floors in 3 wings with 8 lifts. All with satellite TV with pay-per-view films, WiFi Internet access*, telephone, tea/coffee-making facilities, safe, hairdryer and iron and board. Fairmont Rooms with 1 king-size bed, 1 queen-size bed or 2 twin beds, sleeping maximum 2 adults.
Deluxe Rooms are larger with either 1 king-size bed, 1 queen-size bed or 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.
Junior Suites have 1 king-size bed and a sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.
Fairmont Gold Rooms are located on the 4th and 5th floors with private check-in and access to exclusive Fairmont Gold Lounge which offers continental breakfast, tea and coffee and complimentary evening canapés (5:00pm–7:00pm), rooms have either 1 king-size bed or 2 queen-size beds and sleep maximum 4 adults or 2 adults and 2 children.
10 restaurants and lounges including: Castello's Ristorante, Waldhaus Restaurant, Waldhaus Pub, Grapes Wine Bar & Bistro, 1888 Chop House, Bow Valley Grill, Rundle Lounge, STOCK and the Ramsey Lounge & Samurai Sushi. Indoor and outdoor heated swimming pools and whirlpool. Willow Stream Spa* with mineral pool and fitness centre* with classes, cardio-equipment and free weights. Bowling centre*. Golf course*. Tennis*. Horseback riding*. Ice rink*. Gift shops. WiFi access* in public areas. There is also a frequent shuttle* to Mount Norquay, Sunshine and Lake Louise for downhill and cross-country skiing in the winter months. Car parking CA$27 plus tax for self-parking and CA$41 plus tax for valet parking, per day (payable locally, subject to change).
*Denotes local charge.
Based on 9776 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (6498)
Very good (1870)
Average (740)
Poor (412)
Terrible (256)
Amazing stay in Banff!
Jun 28, 2025Joanne P
My son and I had an amazing time staying at the Fairmont Banff Springs resort. Everyone on staff was focused on making our stay most enjoyable and they did. From the VIP Concierge team to our waiter Neil at breakfast in the Vermillon Lounge, we felt pampered. We enjoyed the hotel history tour, the bicycle available on property, the pools and gym…
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My son and I had an amazing time staying at the Fairmont Banff Springs resort. Everyone on staff was focused on making our stay most enjoyable and they did. From the VIP Concierge team to our waiter Neil at breakfast in the Vermillon Lounge, we felt pampered. We enjoyed the hotel history tour, the bicycle available on property, the pools and gym as well as in-room dining. The Concierge team also arranged for us to have dinner at Fairmont Château Lake Louise where we were served by Marianne who was very helpful. We had a deluxe room overlooking the mountain and the scenery change everyday due to weather conditions. What a view! Thank you for a great stay!
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My Dream Come True
Jun 25, 2025Robert B
Since seeing a picture of this hotel as a child more than 50 years ago I have wanted to stay in this hotel. Our stay in June completely lived up to my expectations and totally exceeded my wife's. The hotel has a wonderful period vibe and all staff we met were hugely professional and courteous. The outside pool was beautiful and so warm. We ate…
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Since seeing a picture of this hotel as a child more than 50 years ago I have wanted to stay in this hotel. Our stay in June completely lived up to my expectations and totally exceeded my wife's. The hotel has a wonderful period vibe and all staff we met were hugely professional and courteous. The outside pool was beautiful and so warm. We ate in the Vermillion and Castello Italiana (Ramsay Bar), both were excellent dinners but the Sausage Tubettini at Castello Italiana was one of the best past dishes I have ever eaten, and the service from Alan the barman and waiter was exemplary. We also stayed at the Chateau up the road and Banff Springs was a much more relaxing stay, with superior service.
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Incredible and beautiful!
Jun 20, 2025LisaW5325
The hotel is just amazing! Service beyond compare! We booked a full day private tour with Alex at the hotel and had the best day ever visiting the best lakes and sites. He truly loves nature and the animals and is a well-studied historian. Amazing!!!
So disappointing
Jun 19, 2025Lynn M
Stayed here with my husband and 2 grown daughters. We had been in Calgary staying at the Sheraton Suites Calgary Eae Claire and thought we would splurge and stay at the Fairmount for one night. The Sheraton was so much nicer and 100% more accommodating. We had a suite at the Fairmount and we had only 1 mirror for the 4 of us that was in the…
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Stayed here with my husband and 2 grown daughters. We had been in Calgary staying at the Sheraton Suites Calgary Eae Claire and thought we would splurge and stay at the Fairmount for one night. The Sheraton was so much nicer and 100% more accommodating. We had a suite at the Fairmount and we had only 1 mirror for the 4 of us that was in the bathroom only. We didn't have enough towels for each of us and they knew there was 4 people in the room. The room was cold, with no extra nothing !! no waters, drinks or snacks in the room. The only thing nice about was the view from our tiny little window. We went to the outdoor hot tub /pool in the morning to enjoy the view and relax and the heated pool was not even warm. We couldn't even get it in. As other guest were also complaining. I would never waist my money again to stay here. We enjoyed the Sheraton so much better.
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Disappointed for the 2nd time
Jun 11, 2025Grif5913Nashville, Tennessee
Booked a room in the hotel half a year ago, travelled 10 + hours to get here, and they shuffled us over to the very unimpressive gatehouse. Said it was “better” because it was renovated. It’s a 2nd story basic looking room looking over a parking lot. Nothing like anything they show on their website. We arrived exhausted (at 1 am) with a child…
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Booked a room in the hotel half a year ago, travelled 10 + hours to get here, and they shuffled us over to the very unimpressive gatehouse. Said it was “better” because it was renovated. It’s a 2nd story basic looking room looking over a parking lot. Nothing like anything they show on their website. We arrived exhausted (at 1 am) with a child and they had us walk across the street to a completely different building. They pulled the same thing last time we stayed here and we were forced to pay for the gold floor which was also not what we booked.
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Amazing stay in Banff!
