Fairmont Banff Springs

Banff, Alberta

Willow Stream Spa
Skiing Sunshine Village in Banff
Rundle Lounge
Waldhaus Restaurant
Willow Stream Spa Jacuzzi
Fairmont Gold Room
Golf Clubhouse
Willow Stream Spa
Skiing Sunshine Village in Banff
Rundle Lounge
Waldhaus Restaurant
Willow Stream Spa Jacuzzi
Fairmont Gold Room
Golf Clubhouse

The hotel

Known as Canada's 'Castle in the Rockies', Fairmont Banff Springs is a world-renowned iconic resort and stands as a symbol of Canadian hospitality. Located in the heart of Banff National Park with some truly breathtaking views, this is a place so magical you'll think you awoke in a storybook. With renovated guest rooms and suites, 11 dining outlets, a Willow Stream spa, bowling centre, shopping and entertainment, there is something for everyone. Access three nearby ski areas and explore the National Park, with cross-country skiing, ice skating and horse drawn sleigh rides available almost from your doorstep.

Amenities

  • Golf
  • Ski
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking

Where is it

In a beautiful location, only 1 km from downtown Banff, easily reached by on foot or public transit*. Transfer time from Calgary Airport: 1 hour 35 minutes.

Hotel information

764 rooms on 9 floors in 3 wings with 8 lifts. All with satellite TV with pay-per-view films, WiFi Internet access*, telephone, tea/coffee-making facilities, safe, hairdryer and iron and board. Fairmont Rooms with 1 king-size bed, 1 queen-size bed or 2 twin beds, sleeping maximum 2 adults.

Deluxe Rooms are larger with either 1 king-size bed, 1 queen-size bed or 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suites have 1 king-size bed and a sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Gold Rooms are located on the 4th and 5th floors with private check-in and access to exclusive Fairmont Gold Lounge which offers continental breakfast, tea and coffee and complimentary evening canapés (5:00pm–7:00pm), rooms have either 1 king-size bed or 2 queen-size beds and sleep maximum 4 adults or 2 adults and 2 children.

10 restaurants and lounges including: Castello's Ristorante, Waldhaus Restaurant, Waldhaus Pub, Grapes Wine Bar & Bistro, 1888 Chop House, Bow Valley Grill, Rundle Lounge, STOCK and the Ramsey Lounge & Samurai Sushi. Indoor and outdoor heated swimming pools and whirlpool. Willow Stream Spa* with mineral pool and fitness centre* with classes, cardio-equipment and free weights. Bowling centre*. Golf course*. Tennis*. Horseback riding*. Ice rink*. Gift shops. WiFi access* in public areas. There is also a frequent shuttle* to Mount Norquay, Sunshine and Lake Louise for downhill and cross-country skiing in the winter months. Car parking CA$27 plus tax for self-parking and CA$41 plus tax for valet parking, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6515)
  • Very good (1874)
  • Average (741)
  • Poor (413)
  • Terrible (256)
Image of the Tripadvisor rating History, Luxury and the Majesty of Nature

Aug 13, 2025 Marjorie F

This historic stone hotel is a treasure! We arrived in the rain and it was still magnificent! We walked to the Bow river and waterfall, dined at Waldhaus (delicious trout and schnitzel), and took the indoor history tour which was a kick. Guests in the early 1920’s needed to present a letter of credit from their bank for $50,000 to book for the… Read more
This historic stone hotel is a treasure! We arrived in the rain and it was still magnificent! We walked to the Bow river and waterfall, dined at Waldhaus (delicious trout and schnitzel), and took the indoor history tour which was a kick. Guests in the early 1920’s needed to present a letter of credit from their bank for $50,000 to book for the summer season. The adventure center offers a variety of outdoor pursuits. It would be fun to return in the winter too. Sorry we missed out on e-biking and golf due to weather but we opted to hike in the clouds, literally! The town is charming with lots of independent restaurants and shops as well as some big outdoors brands for gear and all-terrain fashion. The bar is the place to be. Fire pits with a view, velvet banquettes, cool nooks and signature cocktails and mocktails. We chose the bar for dinner and it was a delicious mix of light bites we shared. The Vermillion restaurant serves a great breakfast but there are busses of tourists en route to their next destination that jam the restaurant in the early hours. Dine later in the morning for menu service versus buffet and stellar personal service from the staff. An experience I will never forget. Read less
Image of the Tripadvisor rating Castle in the mountains

Aug 10, 2025 Lisa L

Full service with a smile. Excellent location. Million dollar view. The hotel has an interesting history and offers a free history tour to guests. Be sure to ask or mention if you have ANY mobility issues. I was very surprised when our room had a corner half flight of stairs in it. Between the door, bathroom, and the rest of the room. Ours… Read more
Full service with a smile. Excellent location. Million dollar view. The hotel has an interesting history and offers a free history tour to guests. Be sure to ask or mention if you have ANY mobility issues. I was very surprised when our room had a corner half flight of stairs in it. Between the door, bathroom, and the rest of the room. Ours was obviously squeezed into the floorplan in a recent renovation. I asked, they have a bunch of rooms like this. Thankfully after 2 days I got used to it. Wonderful room otherwise. A bit of a travel back in time effect to 1900ish. The hot tub and Olympic size pool (indoor and heated outdoor) were pristine. Read less
Image of the Tripadvisor rating Wow. And Wow Again.

Aug 10, 2025 nat9Birmingham birmingham

Wow wow wow!!! It’s impossible to find fault with this hotel. The scenery is absolutely breathtaking, the rooms especially comfortable despite their age, and the amenities beyond enjoyable. However, it’s the staff that take this hotel from excellent to truly outstanding. To name a few - Drew for his amazing service for our dinner under the stars… Read more
Wow wow wow!!! It’s impossible to find fault with this hotel. The scenery is absolutely breathtaking, the rooms especially comfortable despite their age, and the amenities beyond enjoyable. However, it’s the staff that take this hotel from excellent to truly outstanding. To name a few - Drew for his amazing service for our dinner under the stars dinner Gina - excellent knowledge and engagement on our wildness walk, with a particularly lovely manner with my 7 year old Salvatore - great service and charisma during breakfast at Vermillion. Thank you for making our anniversary and milestone birthday truly special. Read less
Image of the Tripadvisor rating Beautiful, but smallest room I’ve ever stayed in!

Aug 6, 2025 Karyn M New Haven, Connecticut

First, unless you are around for the food, the Gold Club is not worth it. The added concierge is not overly helpful, the rooms are the same size throughout the hotel (at least that is what we were told), and there are no added benefits for staying on this floor except the separate entrance. Housekeeping was excellent and there is turndown service… Read more
First, unless you are around for the food, the Gold Club is not worth it. The added concierge is not overly helpful, the rooms are the same size throughout the hotel (at least that is what we were told), and there are no added benefits for staying on this floor except the separate entrance. Housekeeping was excellent and there is turndown service nightly. My view was a roof with mechanicals even though I sent several emails letting the “gold level” know we were celebrating a milestone. The hotel is a gem, but when you are constantly busy (many tour groups), you don’t seemingly need to go that extra step for your guests. A car seems necessary, as we were told to take cabs certain places due to parking limitations (this was not necessary in either case). Their transportation was never explained, nor were any other experiences provided. We found out on our last day, by other guests, that they give a tour of the castle. I expected more communication from this level of staff. Read less
Image of the Tripadvisor rating Amazing

Aug 3, 2025 colettee110 Dubrovnik, Croatia

Loved it here! It’s gorgeous with epic views. If you’re in the area you need to stop here. It’s one of my favorite places. Absolutely love it!