Fairmont Banff Springs

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Fairmont Banff Springs | Banff, Alberta | Virgin Atlantic Holidays

Banff, Alberta

Known as Canada's 'Castle in the Rockies', Fairmont Banff Springs is a world-renowned iconic resort and stands as a symbol of Canadian hospitality. Located in the heart of Banff National Park with some truly breathtaking views, this is a place so magical you'll think you awoke in a storybook. With renovated guest rooms and suites, 11 dining outlets, a Willow Stream spa, bowling centre, shopping and entertainment, there is something for everyone. Access three nearby ski areas and explore the National Park, with cross-country skiing, ice skating and horse drawn sleigh rides available almost from your doorstep.

Amenities

Golf
Ski
Bar
Fitness Centre/Gym
Internet Access
Restaurant
Safety Deposit Box
Spa
Swimming Pool
Valet parking

Explore the local area

In a beautiful location, only 1 km from downtown Banff, easily reached by on foot or public transit*. Transfer time from Calgary Airport: 1 hour 35 minutes.

Hotel Information

Room Information
Room Upgrade Information

764 rooms on 9 floors in 3 wings with 8 lifts. All with satellite TV with pay-per-view films, WiFi Internet access*, telephone, tea/coffee-making facilities, safe, hairdryer and iron and board. Fairmont Rooms with 1 king-size bed, 1 queen-size bed or 2 twin beds, sleeping maximum 2 adults.

Hotel details

Facilities

10 restaurants and lounges including: Castello's Ristorante, Waldhaus Restaurant, Waldhaus Pub, Grapes Wine Bar & Bistro, 1888 Chop House, Bow Valley Grill, Rundle Lounge, STOCK and the Ramsey Lounge & Samurai Sushi. Indoor and outdoor heated swimming pools and whirlpool. Willow Stream Spa* with mineral pool and fitness centre* with classes, cardio-equipment and free weights. Bowling centre*. Golf course*. Tennis*. Horseback riding*. Ice rink*. Gift shops. WiFi access* in public areas. There is also a frequent shuttle* to Mount Norquay, Sunshine and Lake Louise for downhill and cross-country skiing in the winter months. Car parking CA$27 plus tax for self-parking and CA$41 plus tax for valet parking, per day (payable locally, subject to change).

Additional Information

*Denotes local charge.

Trip advisor rating

4.4/5

9,824 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

66%

Very Good

19%

Average

Poor

Terrible

“An average stay for a five star hotel.”

Oct 24, 2025Jacob B

My wife and I were just married this past weekend and scheduled a last-minute honeymoon/I wish I could say that our stay at this hotel was comfortable and refreshing, but unfortunately, I would describe it as underwhelming and disappointing. We had booked a Fairmont Gold category room as recommended by the customer contact centre. Upon arrival, the Gold floor staff were not aware of our reservation, and we were asked to wait in our vehicle while they verified the booking on the computer — despite my explanation that the reservation was made at the last minute and likely hadn’t printed on the daily report. Whilst I understand it can be inconvenient for those to unload their vehicles in the wrong area and disrupt operations it felt slightly patronizing. When we arrived to the front desk we were advised we were placed in what we were told was an upgraded room; however, it was located right next to the lounge area and proved to be rather loud and uncomfortable especially in the early mornings. The lounge itself felt cramped and somewhat chaotic, and obtaining breakfast or even coffee was nothing short of a circus due to the layout of the space. Fairmont gold is not worth the experience by any stretch. I would say the service was average

“5 Star Experience!”

Oct 18, 2025jmckphil

Only stayed one night but the experience was well worth it. Historic hotel, impeccable service, many restaurants to choose from.

“Historic hotel in a gorgeous location, very helpful concierge”

Oct 10, 2025Liz D

I stayed here for 3 days before a conference/retreat and then three additional days for a work retreat. Obviously this is a historic landmark hotel in absolutely stunning environments and I was sad to have to leave yesterday. The location and the view of the mountains are incredible. The hotel itself has great amenities, though a bit dated and it was unfortunate the outdoor pool was being fixed when the conference was happening. My room was in the conference center which I was initially disappointed by but the room was very large and had a turet with a sitting area and view of the hotel and mountains, which I later learned was MUCH better and huge compared to the equivalent band within the hotel (I heard from my colleagues that the rooms were TINY which is surprising given how much the hotel cost). So I highly recommend staying in room 2509. It's a bit of a bummer to have to walk by Hertz, a copy center, and into the relatively characterless conference center to get to the room rather than the beautiful lobby and historic hotel, but I think worth it once you're in the room. I needed to get some over the counter medications in town and the concierge was incredibly helpful and went out of their way to assist and facilitate in an extremely speedy and responsive manner which I was very impressed by and appreciative of. I can't remember her name but on my first day when I checked in, the trainee at the counter was incredibly gracious and helpful and spent lots of time to address my questions which I appreciated.

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Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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