Known as Canada's 'Castle in the Rockies', Fairmont Banff Springs is a world-renowned iconic resort and stands as a symbol of Canadian hospitality. Located in the heart of Banff National Park with some truly breathtaking views, this is a place so magical you'll think you awoke in a storybook. With renovated guest rooms and suites, 11 dining outlets, a Willow Stream spa, bowling centre, shopping and entertainment, there is something for everyone. Access three nearby ski areas and explore the National Park, with cross-country skiing, ice skating and horse drawn sleigh rides available almost from your doorstep.
Amenities
Golf
Ski
Bar
Fitness Centre/Gym
Internet Access
Restaurant
Safety Deposit Box
Spa
Swimming Pool
Valet parking
Where is it
In a beautiful location, only 1 km from downtown Banff, easily reached by on foot or public transit*. Transfer time from Calgary Airport: 1 hour 35 minutes.
Hotel information
764 rooms on 9 floors in 3 wings with 8 lifts. All with satellite TV with pay-per-view films, WiFi Internet access*, telephone, tea/coffee-making facilities, safe, hairdryer and iron and board. Fairmont Rooms with 1 king-size bed, 1 queen-size bed or 2 twin beds, sleeping maximum 2 adults.
Deluxe Rooms are larger with either 1 king-size bed, 1 queen-size bed or 2 queen-size beds sleeping maximum 4 adults or 2 adults and 2 children.
Junior Suites have 1 king-size bed and a sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.
Fairmont Gold Rooms are located on the 4th and 5th floors with private check-in and access to exclusive Fairmont Gold Lounge which offers continental breakfast, tea and coffee and complimentary evening canapés (5:00pm–7:00pm), rooms have either 1 king-size bed or 2 queen-size beds and sleep maximum 4 adults or 2 adults and 2 children.
10 restaurants and lounges including: Castello's Ristorante, Waldhaus Restaurant, Waldhaus Pub, Grapes Wine Bar & Bistro, 1888 Chop House, Bow Valley Grill, Rundle Lounge, STOCK and the Ramsey Lounge & Samurai Sushi. Indoor and outdoor heated swimming pools and whirlpool. Willow Stream Spa* with mineral pool and fitness centre* with classes, cardio-equipment and free weights. Bowling centre*. Golf course*. Tennis*. Horseback riding*. Ice rink*. Gift shops. WiFi access* in public areas. There is also a frequent shuttle* to Mount Norquay, Sunshine and Lake Louise for downhill and cross-country skiing in the winter months. Car parking CA$27 plus tax for self-parking and CA$41 plus tax for valet parking, per day (payable locally, subject to change).
*Denotes local charge.
Based on 9798 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (6514)
Very good (1874)
Average (741)
Poor (413)
Terrible (256)
Castle in the mountains
Aug 10, 2025Lisa L
Full service with a smile. Excellent location. Million dollar view. The hotel has an interesting history and offers a free history tour to guests. Be sure to ask or mention if you have ANY mobility issues. I was very surprised when our room had a corner half flight of stairs in it. Between the door, bathroom, and the rest of the room. Ours…
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Full service with a smile. Excellent location. Million dollar view. The hotel has an interesting history and offers a free history tour to guests. Be sure to ask or mention if you have ANY mobility issues. I was very surprised when our room had a corner half flight of stairs in it. Between the door, bathroom, and the rest of the room. Ours was obviously squeezed into the floorplan in a recent renovation. I asked, they have a bunch of rooms like this. Thankfully after 2 days I got used to it. Wonderful room otherwise.
A bit of a travel back in time effect to 1900ish.
The hot tub and Olympic size pool (indoor and heated outdoor) were pristine.
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Wow. And Wow Again.
Aug 10, 2025nat9Birminghambirmingham
Wow wow wow!!! It’s impossible to find fault with this hotel. The scenery is absolutely breathtaking, the rooms especially comfortable despite their age, and the amenities beyond enjoyable. However, it’s the staff that take this hotel from excellent to truly outstanding.
To name a few - Drew for his amazing service for our dinner under the stars…
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Wow wow wow!!! It’s impossible to find fault with this hotel. The scenery is absolutely breathtaking, the rooms especially comfortable despite their age, and the amenities beyond enjoyable. However, it’s the staff that take this hotel from excellent to truly outstanding.
To name a few - Drew for his amazing service for our dinner under the stars dinner
Gina - excellent knowledge and engagement on our wildness walk, with a particularly lovely manner with my 7 year old
Salvatore - great service and charisma during breakfast at Vermillion.
Thank you for making our anniversary and milestone birthday truly special.
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Beautiful, but smallest room I’ve ever stayed in!
Aug 6, 2025Karyn MNew Haven, Connecticut
First, unless you are around for the food, the Gold Club is not worth it. The added concierge is not overly helpful, the rooms are the same size throughout the hotel (at least that is what we were told), and there are no added benefits for staying on this floor except the separate entrance. Housekeeping was excellent and there is turndown service…
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First, unless you are around for the food, the Gold Club is not worth it. The added concierge is not overly helpful, the rooms are the same size throughout the hotel (at least that is what we were told), and there are no added benefits for staying on this floor except the separate entrance. Housekeeping was excellent and there is turndown service nightly. My view was a roof with mechanicals even though I sent several emails letting the “gold level” know we were celebrating a milestone. The hotel is a gem, but when you are constantly busy (many tour groups), you don’t seemingly need to go that extra step for your guests. A car seems necessary, as we were told to take cabs certain places due to parking limitations (this was not necessary in either case). Their transportation was never explained, nor were any other experiences provided. We found out on our last day, by other guests, that they give a tour of the castle. I expected more communication from this level of staff.
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Amazing
Aug 3, 2025colettee110Dubrovnik, Croatia
Loved it here! It’s gorgeous with epic views. If you’re in the area you need to stop here. It’s one of my favorite places. Absolutely love it!
Lovely castle
Aug 2, 2025vmb243Stamford, Connecticut
It felt like were were staying in a castle. That castle also came with a mildly unpleasant odor on the fourth floor and in elevators. That was annoying but still giving it a 5 for a couple of reasons:
- bus takes you to town with a free pass from the hotel
- clean and updated room
- tennis courts you can book for free, with racquets and balls…
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It felt like were were staying in a castle. That castle also came with a mildly unpleasant odor on the fourth floor and in elevators. That was annoying but still giving it a 5 for a couple of reasons:
- bus takes you to town with a free pass from the hotel
- clean and updated room
- tennis courts you can book for free, with racquets and balls provided
- lots of water fountains
- you can borrow a bike
- kind and helpful staff
They have a pool and hot tub and pool bar. It’s family friendly so don’t expect relaxation and they have a lot of events so sometimes areas may be off limits. There was a conference and wedding on one night for example.
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Castle in the mountains
