Fairmont Palliser

Calgary, Alberta

Star rating

Standard Fairmont Room
1-Bedroom Suite
Deluxe King Room
Fairmont Gold King Room
Fairmont Room King
Hawthorn Dining Room & Bar
Standard Fairmont Room
1-Bedroom Suite
Deluxe King Room
Fairmont Gold King Room
Fairmont Room King
Hawthorn Dining Room & Bar

The hotel

Fairmont Palliser first opened its doors to guests in 1914 as one of the Canadian Pacific Railroad Hotels. Today it’s one of Calgary’s landmark buildings, offering a superb range of amenities and luxury accommodation in the heart of downtown. Dining at the Rimrock is essential whilst here, an incredible Tudor-style restaurant with barrelled ceilings and massive stone fireplace. Don’t miss out on the hotel’s award-winning Sunday Brunch, served in the grand lobby and accompanied by live piano music – book early to avoid disappointment. For drinks and entertainment, there’s the Oak Room, a cosmopolitan meeting space, serving tapas and cocktails along with some very cool jazz. If you want to pamper yourself, RnR Wellness Spa offers the latest beauty treatments whilst the Boulevard Club features a eucalyptus steam room, 12-person spa and an indoor heated swimming pool.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Valet parking
  • Fitness Centre/Gym
  • Close to City Centre
  • Restaurant

Where is it

In the centre of town and connected to attractions via the Plus 15 Walkway system. Another city landmark, the Calgary Tower, is just next door. Transfer time from Calgary Airport: 25 minutes.

Hotel information

407 rooms on 11 floors in 1 building. All with air-conditioning, cable TV, telephone, WiFi access*, mini-bar*, tea/coffee making facilities, hairdryer, bathrobe and iron and board. Fairmont Rooms with 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suites are ideal for families, with either 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

1 Bedroom Suites have a spacious seating area with large windows and a separate bedroom area with bathroom. With either 1 king-size bed and a double sofa bed or 1 queen-size bed and a double sofa bed, sleeping maximum 3 adults or 2 adults and 1 child.

Fairmont Gold Rooms are found on a private concierge floor with upgraded services and amenities. Rooms are newly renovated and complete with modern business amenities including a CD player/alarm radio, complimentary shoeshine and nightly turndown service, morning delivery of coffee, tea or juice and choice of newspaper. With either 1 king-size bed, 1 queen-size bed or 2 double beds, sleeping maximum 2 adults.

Fairmont Gold benefits include:

  • Private check-in
  • Exclusive lounge access
  • Continental breakfast and afternoon canapés
  • Complimentary DVD's, books and games
  • Computer access in the lounge
  • In-room internet access

Hawthorn Dining Room & Bar (open for breakfast, lunch, dinner, weekend brunch and late-night happy hour). Starbucks. Afternoon tea*. The Boulevard Club - fitness centre with indoor swimming pool, large whirlpool, eucalyptus steam room, aerobics and gym. RnR Wellness Spa*. In-room massage treatments*. Self-parking CA$42 plus tax, per day Sun-Thu, CA$30 plus tax, per day Fri-Sat (payable locally, subject to change).

Please be aware that this property may be unsuitable for some guests due to 9 steps at the entrance. Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2005)
  • Very good (960)
  • Average (372)
  • Poor (190)
  • Terrible (115)
Image of the Tripadvisor rating OK stay, nice property, but needs some improvements

Aug 2, 2025 DCH_in_Canada Newmarket, Canada

We only stayed for one night, and it was OK, but some things could be improved. We had two rooms, one booked under my account, and one under my wife's. We're both Diamond members in the ALL program, so we stay at a fair number of Fairmont properties, but this was our first visit to the Palliser. We booked one Gold Junior Suite and one regular… Read more
We only stayed for one night, and it was OK, but some things could be improved. We had two rooms, one booked under my account, and one under my wife's. We're both Diamond members in the ALL program, so we stay at a fair number of Fairmont properties, but this was our first visit to the Palliser. We booked one Gold Junior Suite and one regular room with 2 Queen Beds. The hotel common areas are grand and beautiful, like most of the old Canadian Pacific Railway hotels. The Gold Lounge was nicely appointed. The guest rooms really need a renovation. The bathroom was a poor use of space, with a small vanity, yet there was lots of empty space next to it, that a designer should easily be able to take advantage of. The furniture and finishes could use a refresh. One reason I booked one Gold and one non-Gold room, was so I could compare them, and see if one is finished nicer than the other, but both could use a redo. Service in the Gold Lounge was awkward. Staff pulled my wife aside, asking about our second room, clearly noticing we had more guests in the lounge than could be accommodated in our Gold Junior Suite. However, since the non-Gold room is for an ALL Diamond member, lounge access is included no matter what. It took a while for the lounge staff member to realize this, and eventually everything was good, but there was no apology offered for the uncomfortable interaction. This could have been handled better. We had an issue after check-out, with some incorrect minibar charges applied to our room the following day. After emailing the hotel that we did not use the minibar, they did reverse the charge and credit some ALL points as an apology. I was happy with the resolution, but still, they really should reach out to a guest to discuss before just charging them for something after-the-fact. The bell staff were very helpful with luggage and at arranging airport taxis. They were friendly and efficient. If I have a need to stay in downtown Calgary again, I would certainly consider the Palliser again, but there is some work to do. If you're a regular Fairmont guest, and are expecting it to be on par with the Royal York, the Queen Elizabeth, Chateau Frontenac, Banff Springs or Chateau Lake Louise, you will be disappointed. But, it's still a decent hotel worth considering. Read less
Image of the Tripadvisor rating Fantastic, Friendly, Fairmont

Jul 29, 2025 MelisBry Toronto, Canada

The Palliser staff are fantastic. We stayed on the Gold Floor and everyone went out of their way to make my son feel special on his 13th birthday-- they even gave him ice cream! The beds are comfortable, the pool is very pretty and the food in the restaurant was fantastic. We had an issue with air conditioning not working hotel-wide during our… Read more
The Palliser staff are fantastic. We stayed on the Gold Floor and everyone went out of their way to make my son feel special on his 13th birthday-- they even gave him ice cream! The beds are comfortable, the pool is very pretty and the food in the restaurant was fantastic. We had an issue with air conditioning not working hotel-wide during our stay but luckily the temperature dropped at night and we could open our windows. That is not the Gold Floor staff's issue but they were very kind to all of us who were uncomfortably hot. Read less
Image of the Tripadvisor rating A wonderful experience - start to finish!

Jul 27, 2025 Helen W

From the moment we arrived, everyone we met was friendly, helpful and welcoming. Our room was comfortable and well appointed. The concierge provided great options for our free afternoon in the city. We were fortunate to be able to access the Gold Level Lounge which was fabulous! Beckham and his team kept delicious food available, remembered names… Read more
From the moment we arrived, everyone we met was friendly, helpful and welcoming. Our room was comfortable and well appointed. The concierge provided great options for our free afternoon in the city. We were fortunate to be able to access the Gold Level Lounge which was fabulous! Beckham and his team kept delicious food available, remembered names and preferences, and kept the room clean and comfortable. We highly recommend the Fairmont Palliser! Read less
Image of the Tripadvisor rating Great service & comfort

Jul 22, 2025 Davide V Montreal, Canada

I stayed at the Fairmont Palliser in Calgary for six nights during a business trip and I was very happy with the level of service and overall experience. The staff made me feel welcome. I inquired about the possibility of switching rooms since I wasn't appointment what I had originally requested and the staff looked into it and kept me updated… Read more
I stayed at the Fairmont Palliser in Calgary for six nights during a business trip and I was very happy with the level of service and overall experience. The staff made me feel welcome. I inquired about the possibility of switching rooms since I wasn't appointment what I had originally requested and the staff looked into it and kept me updated via text, which I thought was a convenient touch. This hotel exceeded my expectations in terms of service and comfort and I would happily return on my future trips to Calgary. Highly recommended! Read less
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Jul 21, 2025 Maria Arianna T

The services we received from the Heartists were one of the best we've experienced. We stay at the Palliser every time we visit Calgary and this time we had a great opportunity to be upgraded to a signature suite that faces the city. My only comment would be that the room was not up to par...My baby (1 year old) found an empty can of vodka soda… Read more
The services we received from the Heartists were one of the best we've experienced. We stay at the Palliser every time we visit Calgary and this time we had a great opportunity to be upgraded to a signature suite that faces the city. My only comment would be that the room was not up to par...My baby (1 year old) found an empty can of vodka soda under the lounge chair by the TV, and when I took a shower the next morning, I noticed that the the hair conditioner & shower gel were empty. The worst experience was that the bed linens had dried food spill (or it could be human waste) when it was unravelled, and the pillows smelled like sweat, we did not use the pillows. I wish I said something sooner to address it, but I want to give the hotel grace. My husband and I are heartists ourselves and we all do our best to turn things around for our guests. I am hoping that this will not happen again as we prefer staying at the Fairmont Palliser whenever we visit Calgary and stay in the city for a night or two. Read less