The stay at the Fairmont Palliser was amazing. My spouse and I enjoyed the hotel's excellent hospitality throughout our stay. We never regret returning to the Palliser when we come to Calgary, and for many years we have consistently experienced exquisite customer service at the hotel, especially on the Gold Floor. I will focus on our latest stay, and first, I want to express my gratitude to the whole Gold Floor Team, whom I am happy to acknowledge by name: Dennis, Neha, Jill, Cecilia, Oksana, Tsion, Jameson, Corine, Sammy, Kim, and Aisling. Thank you for always offering my spouse and me memorable times while staying at the Palliser!
As a Platinum member with All Accor, Dennis upgraded us to a beautiful suite that was quiet, elegant, and equipped with exceptional amenities; we appreciated the turntable and the assortment of vinyl records. Thank you, Dennis, as always, for your impeccable attention to customer service. You helped my spouse and me have a memorable stay.
During our stay this October, I want to acknowledge the team members who interacted with us and offered us exceptional customer service. Thank you, Neha, Jill, Cecilia, Oksana and Tsion, for the outstanding level of professionalism we like to see when we travel; you made us feel so welcome at the Palliser again.
The hotel's housekeeping staff presented us with an impeccably clean room every time we asked for housekeeping services; it is always comforting to return to a sparkling-clean room after a day of visiting Calgary and the beautiful mountains that are a short drive from the hotel (about 60 km to Kananaskis Trail).
We want to thank Neha for the beautiful gift we received on behalf of the hotel. The gift truly touched our hearts and was another testimony of the warm and welcoming hospitality the hotel offered us. Thank you again!
We ate all our meals throughout our stay at the hotel: breakfast at Gold Floor Lounge and room service. Our culinary experience was stellar throughout our stay, and a big thank you to Leo from the kitchen, who excelled at accommodating our room service orders; your attention to our gastronomic needs was appreciated. Thank you, Chefs, for the wonderful meals you prepared for us! Also, thank you, Jill, for your impeccable customer service throughout our stay!
Fairmont Palliser is an iconic Calgary landmark worth visiting for its rich history, which continues to offer a great experience to its guests, and my spouse and I can attest to always being wonderfully treated as guests of the hotel.
Overall, we experienced a wonderful stay with exquisite hospitality and customer service! Thank you!
