Hyatt Regency Calgary

Calgary, Alberta

Star rating

Thomsons Restaurant
Queen Standard Room
Thomsons Restaurant
Thomsons Restaurant
Queen Standard Room
Thomsons Restaurant

The hotel

Dating to 1866, the lobby’s historic sandstone walls don’t get in the way of modernity at Hyatt Regency Calgary, where contemporary comforts come in the form of complimentary WiFi access, mod-con packed guestrooms, a 24-hour gym with Fitness Concierge, and the full-service Stillwater Spa. Hugging the TELUS Convention Centre, this urban utopia has downtown sights like Calgary Tower just down the street. You can even catch a glimpse of downtown Calgary while you’re at the indoor lap pool, with its accompanying hot tub and steam room. In fact, Calgary runs through every part of this hotel, with more than 500 pieces of original Canadian art curated and revealed to travellers to unveil the spirit of the town and nation — and with local flavours on the menu at its Thomsons Restaurant, and seafood at its Catch & the Oyster Bar.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Valet parking
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

Located in the heart of downtown, on Stephen Avenue Walk. Being next to the Calgary TELUS Convention Center, you'll have access to many downtown attractions, including the theatre district, historic buildings, restaurants, pubs, galleries, and luxury shopping. Transfer time from airport: 22 minutes.

Hotel information

355 rooms. All with flat-screen HDTV, complimentary WiFi access, telephone, iPod docking station, safe, coffee maker, fridge and iron and board. Standard Rooms feature views over the cityscape, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults. 

Thomsons Restaurant (contemporary Canadian cuisine), Sandstone Lounge (cocktail lounge), Catch & the Oyster Bar (Seafood) and Baker’s (coffee shop). Indoor pool overlooking the city; jacuzzi and steam room. Hyatt StayFit gym, open 24 hours. Stillwater Spa*. Dry cleaning service*, luggage storage. Gift shop. Collection of over 500 Western Canadian artwork available for viewing within public areas. Parking*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1871)
  • Very good (735)
  • Average (221)
  • Poor (79)
  • Terrible (64)
Image of the Tripadvisor rating Recommend the hyatt regency if staying in calgary!

Jun 29, 2025 A Y

A family member booked us the room using their Hyatt points so we received "guest of honor" benefits, which included a room on a higher floor (with somewhat of a view), late check out, access to the Hyatt Regency club and even a welcome maple chocolate bar! The beds were comfortable, bathrooms clean (even had a drinkable water dispenser at the… Read more
A family member booked us the room using their Hyatt points so we received "guest of honor" benefits, which included a room on a higher floor (with somewhat of a view), late check out, access to the Hyatt Regency club and even a welcome maple chocolate bar! The beds were comfortable, bathrooms clean (even had a drinkable water dispenser at the bathroom sink) and a coffee/tea pod maker in the room. The location of the hotel was convenient - located in the heart of downtown, walkable to restaurants and the calgary tower (great views of this directly outside the hotel too). The hotel parking can be pricey but the hotel provided other nearby cheaper parking options which worked out great for us. Also appreciated being able to briefly park outside the hotel for check in and check out since we had people in our party with accessibility needs. All of the staff, particularly at the front desk, that we interacted with were great. The Regency Club was a bit disappointing with the options, but can't complain about free perks. Would stay at the hyatt regency if we were to return to calgary! Read less
Image of the Tripadvisor rating Good enough, but could be better.

Jun 19, 2025 Maryse B

Location was perfect if you need to get to and from downtown locations. Rooms are dated as is the hotel. Overall clean. Had some hot water issues.
Image of the Tripadvisor rating Hyatt Regency Stay

Jun 18, 2025 GoPlaces285752

Great hotel in the heart of Calgary, never disappointed. Big spacious rooms, clean restrooms. Great views of the city.
Image of the Tripadvisor rating An unhappy Hyatt camper

Jun 13, 2025 Gayla S

Booked my stay at the Hyatt Regency Calgary six months ahead with Hyatt points. Also booked another room for my nieces with points couple months later. But we are treated totally different. I was assigned to an accessible room with 1 king when my confirmation says nothing about accessible room and 2 queens. When I inquired about it I was told… Read more
Booked my stay at the Hyatt Regency Calgary six months ahead with Hyatt points. Also booked another room for my nieces with points couple months later. But we are treated totally different. I was assigned to an accessible room with 1 king when my confirmation says nothing about accessible room and 2 queens. When I inquired about it I was told that was the only room left as the hotel is full. So the confirmation meant nothing more than an empty promise? Now another thing is as a Hyatt member I was not offered the same values as my nieces, whom I booked their room with my Hyatt points. My nieces were offered the access to the Hyatt Regency club, free breakfast and late check out. I asked the front desk about it and was told that's how it works. I wondered if I could be offered at least some of their perks. She just kept on shaking her head. Apparently they were trained to deny any request. The best she could do is to offer me the same package, not including late checkout for $50 instead of $90. I wonder what kind of logic, or marketing Hyatt is using. Once you become a Hyatt member you are hooked forever and they can ignore you? Well there's always other choices when it comes to hotels. Hyatt better not be too sure about its customers loyalty if they are treated this way. As for the room I am staying in...the carpet is so old and dirty. I saw quite a few good reviews on this Hyatt and was looking forward to my stay. With my own experience and the mistreatment of being a Hyatt member I am not very happy with my stay here. Read less
Image of the Tripadvisor rating Thomsons Bar is a must at the Hyatt

Jun 11, 2025 C W

All staff in all aspects exceeded expectations and delivered a fantastic experience for 40+ family and friends. We enjoyed the Thomsons bar particularly, with Teville making great cocktails and accommodating larger parties. Another great Hyatt experience.