Hyatt Regency Calgary

Calgary, Alberta

Star rating

Thomsons Restaurant
Queen Standard Room
Thomsons Restaurant
Thomsons Restaurant
Queen Standard Room
Thomsons Restaurant

The hotel

Dating to 1866, the lobby’s historic sandstone walls don’t get in the way of modernity at Hyatt Regency Calgary, where contemporary comforts come in the form of complimentary WiFi access, mod-con packed guestrooms, a 24-hour gym with Fitness Concierge, and the full-service Stillwater Spa. Hugging the TELUS Convention Centre, this urban utopia has downtown sights like Calgary Tower just down the street. You can even catch a glimpse of downtown Calgary while you’re at the indoor lap pool, with its accompanying hot tub and steam room. In fact, Calgary runs through every part of this hotel, with more than 500 pieces of original Canadian art curated and revealed to travellers to unveil the spirit of the town and nation — and with local flavours on the menu at its Thomsons Restaurant, and seafood at its Catch & the Oyster Bar.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Valet parking
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

Located in the heart of downtown, on Stephen Avenue Walk. Being next to the Calgary TELUS Convention Center, you'll have access to many downtown attractions, including the theatre district, historic buildings, restaurants, pubs, galleries, and luxury shopping. Transfer time from airport: 22 minutes.

Hotel information

355 rooms. All with flat-screen HDTV, complimentary WiFi access, telephone, iPod docking station, safe, coffee maker, fridge and iron and board. Standard Rooms feature views over the cityscape, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults. 

Thomsons Restaurant (contemporary Canadian cuisine), Sandstone Lounge (cocktail lounge), Catch & the Oyster Bar (Seafood) and Baker’s (coffee shop). Indoor pool overlooking the city; jacuzzi and steam room. Hyatt StayFit gym, open 24 hours. Stillwater Spa*. Dry cleaning service*, luggage storage. Gift shop. Collection of over 500 Western Canadian artwork available for viewing within public areas. Parking*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1901)
  • Very good (739)
  • Average (223)
  • Poor (83)
  • Terrible (65)
Image of the Tripadvisor rating Amazing Service/Hotel/Experience

Sep 1, 2025 Wander31774482337

Amazing! The staff went above and beyond! I stay at hotels a lot, and this was amazing. Treated us for to dessert and an upgrade for our anniversary.
Image of the Tripadvisor rating Sorely disappointed

Aug 30, 2025 onewiki Charlotte, North Carolina

We arrived around 3 p.m., right at peak check-in time. Unfortunately, only one front desk agent was working, and with two families ahead of usthe wait was long. As a Globalist, I expected an upgrade to the best available room, including standard suites, but was assigned a basic room overlooking a giant rooftop — disappointing given the hotel’s… Read more
We arrived around 3 p.m., right at peak check-in time. Unfortunately, only one front desk agent was working, and with two families ahead of usthe wait was long. As a Globalist, I expected an upgrade to the best available room, including standard suites, but was assigned a basic room overlooking a giant rooftop — disappointing given the hotel’s prime location. The property itself is in decent condition, but our room had worn-out towels. The pool and spa area was overcrowded; every lounge chair was taken, the floor was wet and slippery, and the steam room wasn’t functioning properly (just lukewarm air). In the changing room, two toilets were occupied and the third was broken, with no one coming to repair it. On the positive side, the Club Lounge offered solid evening appetizers and a breakfast buffet — the highlight of our stay and the reason I’m giving two stars instead of one. Unfortunately, checkout also ended on a sour note: when we tried to exit the parking garage, none of our room keys worked because they hadn’t been programmed correctly — despite the agent spending considerable time - prolonging our wait - entering our license plate information at check-in. Read less
Image of the Tripadvisor rating An OK Hyatt in a great location

Aug 30, 2025 Andrew M

I've stayed a number of really nice Hyatt hotels. The Calgary Hyatt was OK. No complaints about the service but it was nothing special. The check-in and check-out people were OK but not particularly warm or engaging. The hotel is centrally located and was perfect for my needs location-wise. I was there for a two-day conference so I booked all… Read more
I've stayed a number of really nice Hyatt hotels. The Calgary Hyatt was OK. No complaints about the service but it was nothing special. The check-in and check-out people were OK but not particularly warm or engaging. The hotel is centrally located and was perfect for my needs location-wise. I was there for a two-day conference so I booked all four days of my Calgary trip in this hotel. The hotel conference was well run and the food was great, although they ran out of coffee during one of the morning breaks and none of the staff seemed to be too concerned. My room had two queen beds and I was wondering how many guests really need two queens in their room? The room was rather narrow and the two beds took up most of the room, so it was annoying when I was trying to get ready in the morning and the desk chair kept getting in the way. IMO, the Hyatt needs to get rid of the extra bed and give guests some more room. The workout area was good and had plenty of treadmills. Maybe another bench or two would be good. Read less
Image of the Tripadvisor rating Very helpful staff

Aug 29, 2025 Michelle D

The staff were very helpful. I forgot my phone in my room but did not realize it until after I checked out. The staff took the time to find it. Very helpful. The rooms were clean and well maintained.
Image of the Tripadvisor rating One night in Calgary but wish it had been more!

Aug 28, 2025 saramK7517PM Spain

The room was so amazing and much better than we thought and the staff were excellent. We ate in the restaurant and the food was very good, we loved the choices for breakfast as well.