Fairmont Chateau Lake Louise

Lake Louise, Alberta

Star rating

Fairmont Lakeview Room
Belgian style sleigh ride
Lakeview Lounge
Lake Louise
Glacier Saloon
Deluxe Room, Guest Room, Fairmont Chateau Lake Louise, Alberta, Canada
Banff National Park
The Poppy Brasserie
A video preview image
Fairmont Lakeview Room
Belgian style sleigh ride
Lakeview Lounge
Lake Louise
Glacier Saloon
Deluxe Room, Guest Room, Fairmont Chateau Lake Louise, Alberta, Canada
Banff National Park
The Poppy Brasserie

The hotel

Surrounded by mountain peaks and a beautiful crystal-clear lake, the Fairmont Chateau Lake Louise is an exclusive hotel offering a superb standard of accommodation and hospitality. An area offering a host of outdoor activities, you will not be short of things to do to fill your time. With world-class skiing in the winter along with ice-skating, snowmobiling and horse drawn sleigh rides to mountain biking, river rafting and scenic hiking in the summer, you are simply spoilt for choice! After an action-packed day, head back to your luxurious retreat in the mountains and savour the authentic culinary offerings, or rejuvenate your mind and body at the spa.

Amenities

  • Kayaking
  • Babysitting service
  • Ski
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking

Where is it

Located in Banff National Park, overlooking Lake Louise. 45-minute drive from Banff. The ski lifts are 10-minutes away. Transfer time from Calgary Airport: 2 hours 10 minutes.

Hotel information

552 guest rooms on 8 floors in 1 building with 8 lifts. Rooms with cable TV with pay-per-view films*, WiFi, telephone, alarm clock/radio, tea/coffee-making facilities, safe, hairdryer and iron and board. Fairmont Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults.

Fairmont Lake View Rooms are as Fairmont Rooms but with views of Lake Louise and the Victoria Glacier, sleeping maximum 2 adults.

Deluxe Rooms are larger in size with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Gold Rooms are located on the 7th and 8th floors, with private check-in and access to the exclusive Fairmont Gold Lounge which offers Continental breakfast, tea and coffee and complimentary evening canapés (5:00pm-7:00pm), sleeping maximum 4 adults or 2 adults and 2 children.

Fairview (upscale dining, open for dinner), The Walliser Stube (rustic European alpine restaurant and wine bar, open for dinner Mon-Sat), Alpine Social (craft beer, Canadian whiskey, cocktails and hearty comfort food), Poppy Brasserie (open for buffet and á la carte breakfast), Lago Italian Kitchen (open for dinner), Chateau Deli (open 24-hours; take out sandwiches, pastries) and the Lakeview Lounge (cocktails and afternoon tea with a majestic view of Lake Louise). Full-service spa (treatments*). Health Club with indoor heated swimming pool, whirlpool, steam room and fitness centre with cardio-equipment and free weights. WiFi* access throughout the hotel. Horse sleigh rides* around the lake. Gift shops. Babysitting* (on request). Concierge service. Laundry/dry-cleaning service*. Room service*. The hotel has the most frequent ski shuttle in the Canadian Rockies to the Lake Louise ski area. Valet parking approx CA$35 per day or self-parking approx CA$30 per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

2 nights: 24-26 Dec '18, 15-17 Feb '19 and 19-20 Apr '19.

*Denotes local charge.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6784)
  • Very good (2173)
  • Average (908)
  • Poor (460)
  • Terrible (274)
Image of the Tripadvisor rating Disappointing and expensive afternoon tea

Jul 20, 2025 Karin G Calgary, Canada

We took out of town guests to Chateau Lake Louise for afternoon tea. At $115 a person you expect, at a minimum decent sandwiches. One guest had gluten free - and declared the bread inedible. The gf "scones" were so sticky they stuck completely to the napkin covering them. There was basically no filling in the sandwiches - a single layer of smoked… Read more
We took out of town guests to Chateau Lake Louise for afternoon tea. At $115 a person you expect, at a minimum decent sandwiches. One guest had gluten free - and declared the bread inedible. The gf "scones" were so sticky they stuck completely to the napkin covering them. There was basically no filling in the sandwiches - a single layer of smoked salmon with cream cheese, a similar thin cucumber and third that was forgetable. There was absolutely no seasoning and no one at the table liked them . For the amount you pay, you expect at least an interesting flavour - this was like someone in the kitchen was on an extreme budget. At this point, there are lots of better GF options available as well so all in all disappointing. The teas we picked were excellent, the best thing was the strawberry jam and lemon curd - but sadly nothing soft and pillowy to put them on. The service was also excellent. Pastries were also relatively tasteless - we brought them home and they were not eaten. Read less
Image of the Tripadvisor rating Unreal views , amazing staff

Jul 17, 2025 Joanne M

The Louiza restaurant welcomed us as a walk in lunch couple today. The lovely Cassandra was our server. She was very attentive and made our meal very enjoyable. Cassandra recommended the lamb and beef kebab! It was delicious, if you like that sort of thing. The flavours were excellent. We then had a gin and tonic and a Peroni. Both were lovely.
Image of the Tripadvisor rating Come off it Fairmont; focus on your brand!

Jul 17, 2025 JMNZug Switzerland

Our family popped into the coffee shop while visiting Lake Louise. Over CAD 100 for a few hot chocolates and sandwiches. Price is what it is. However, once enough people had shelled out exorbitant dollars, some poor young manager was despatched to kick the customers out into the rain. He made a few comments about fire safety, its a grab and… Read more
Our family popped into the coffee shop while visiting Lake Louise. Over CAD 100 for a few hot chocolates and sandwiches. Price is what it is. However, once enough people had shelled out exorbitant dollars, some poor young manager was despatched to kick the customers out into the rain. He made a few comments about fire safety, its a grab and go café, none of which really held up. When asked if it’s Fairmont policy to charge over the odds for coffees and then push customers out in the rain, he replied yes. Either accept outside customers or not. Don’t do stuff that dilutes your brand. I’ve stayed in Fairmonts many times, and in accor hotels many more. This being thrown out in the rain like an undesirable doesn’t inspire me to spend more with your brand in the future. Read less
Image of the Tripadvisor rating Hot, sleepless night at the Chateau Lake Louise

Jul 17, 2025 NadineC0128 Niskayuna, New York

We visited the Chateau for one night during our train journey across the Canadian Rockies. When we checked in , it did take a while but the gentleman at the front desk was very courteous and helpful. He also asked for my phone number so we could text the front desk if there were any issues. We found our room on the sixth floor which overlooked… Read more
We visited the Chateau for one night during our train journey across the Canadian Rockies. When we checked in , it did take a while but the gentleman at the front desk was very courteous and helpful. He also asked for my phone number so we could text the front desk if there were any issues. We found our room on the sixth floor which overlooked another building where workmen were working on the roof with torches. It was very noisy, emitted an odor and our room was warm . I texted the front desk and they said the workmen would be done by 6:00-6:30. We went to dinner and came back to the room. The workmen were done but the room was warmer when we left. We turned up the air conditioning hoping that it would cool the room but it did not. We tried opening the windows because it was quite cool outside.but that did not cool the room either. I texted the front desk after midnight but did not get a response as I had gotten before. Needless to say we did not sleep well. This is considered a luxury hotel and the room was listed at over $2,000 a night. In the morning, I noticed a text from the front desk stating they would bring up a fan and that we could have a complementary breakfast. Since we were leaving on an early excursion this was not possible. My husband checked us out and they only took $150 off our bill. I understand they don’t have to work to get reservations because of their location but we thought they would have taken better care of us Read less
Image of the Tripadvisor rating Beautiful Room + Location

Jul 15, 2025 JMK-Pittsburgh Pittsburgh, Pennsylvania

My wife and I spent two nights here. The hotel is very large and has a great location on Lake Louise. Most of the hotel’s guests seem to be on bus tours so it can get very busy when a bus arrives or departs. We used Accor suite upgrades and stayed in a junior lakeview suite. The suite was new and very large. It was extremely nice and had a… Read more
My wife and I spent two nights here. The hotel is very large and has a great location on Lake Louise. Most of the hotel’s guests seem to be on bus tours so it can get very busy when a bus arrives or departs. We used Accor suite upgrades and stayed in a junior lakeview suite. The suite was new and very large. It was extremely nice and had a great view of the lake. We had one odd issue with the room. It had a balcony but the door to the balcony was locked on the day we arrived. After we exchanged a few phone calls, we were told that it was locked due to a safety issue. The next day someone showed up and said that there was no safety issue and that it just needed to be unlocked, which they did. Pretty strange, but they sent us a bottle of wine and a bar credit for our trouble so it worked out ok. They didn’t send us a welcome gift for being an Accor Diamond member - first time ever. This was particularly disappointing as we stayed at 4 other Fairmont in Alberta on this trip and they sent great welcome gifts. We had access to the Gold Lounge which was excellent. The food at breakfast and happy hour was excellent. Everyone was friendly and helpful. We booked a bus trip to Moraine Lake through the hotel. It worked out very well and it’s a lot less hassle than trying to book through the Canada Parks website. We had dinner @ the Lakeview Lounge and their Swiss restaurant, Walliser Stube. We also had lunch @ Louiza’s. All of the restaurants were very good with good service. We liked the hotel a lot. It was inconsistent but we had a great room and you can’t beat the hotel’s location. Read less