Fairmont Chateau Lake Louise

Lake Louise, Alberta

Star rating

Fairmont Lakeview Room
Belgian style sleigh ride
Lakeview Lounge
Lake Louise
Glacier Saloon
Deluxe Room, Guest Room, Fairmont Chateau Lake Louise, Alberta, Canada
Banff National Park
The Poppy Brasserie
A video preview image
Fairmont Lakeview Room
Belgian style sleigh ride
Lakeview Lounge
Lake Louise
Glacier Saloon
Deluxe Room, Guest Room, Fairmont Chateau Lake Louise, Alberta, Canada
Banff National Park
The Poppy Brasserie

The hotel

Surrounded by mountain peaks and a beautiful crystal-clear lake, the Fairmont Chateau Lake Louise is an exclusive hotel offering a superb standard of accommodation and hospitality. An area offering a host of outdoor activities, you will not be short of things to do to fill your time. With world-class skiing in the winter along with ice-skating, snowmobiling and horse drawn sleigh rides to mountain biking, river rafting and scenic hiking in the summer, you are simply spoilt for choice! After an action-packed day, head back to your luxurious retreat in the mountains and savour the authentic culinary offerings, or rejuvenate your mind and body at the spa.

Amenities

  • Kayaking
  • Babysitting service
  • Ski
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Valet parking

Where is it

Located in Banff National Park, overlooking Lake Louise. 45-minute drive from Banff. The ski lifts are 10-minutes away. Transfer time from Calgary Airport: 2 hours 10 minutes.

Hotel information

552 guest rooms on 8 floors in 1 building with 8 lifts. Rooms with cable TV with pay-per-view films*, WiFi, telephone, alarm clock/radio, tea/coffee-making facilities, safe, hairdryer and iron and board. Fairmont Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults.

Fairmont Lake View Rooms are as Fairmont Rooms but with views of Lake Louise and the Victoria Glacier, sleeping maximum 2 adults.

Deluxe Rooms are larger in size with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Gold Rooms are located on the 7th and 8th floors, with private check-in and access to the exclusive Fairmont Gold Lounge which offers Continental breakfast, tea and coffee and complimentary evening canapés (5:00pm-7:00pm), sleeping maximum 4 adults or 2 adults and 2 children.

Fairview (upscale dining, open for dinner), The Walliser Stube (rustic European alpine restaurant and wine bar, open for dinner Mon-Sat), Alpine Social (craft beer, Canadian whiskey, cocktails and hearty comfort food), Poppy Brasserie (open for buffet and á la carte breakfast), Lago Italian Kitchen (open for dinner), Chateau Deli (open 24-hours; take out sandwiches, pastries) and the Lakeview Lounge (cocktails and afternoon tea with a majestic view of Lake Louise). Full-service spa (treatments*). Health Club with indoor heated swimming pool, whirlpool, steam room and fitness centre with cardio-equipment and free weights. WiFi* access throughout the hotel. Horse sleigh rides* around the lake. Gift shops. Babysitting* (on request). Concierge service. Laundry/dry-cleaning service*. Room service*. The hotel has the most frequent ski shuttle in the Canadian Rockies to the Lake Louise ski area. Valet parking approx CA$35 per day or self-parking approx CA$30 per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

2 nights: 24-26 Dec '18, 15-17 Feb '19 and 19-20 Apr '19.

*Denotes local charge.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (6777)
  • Very good (2172)
  • Average (906)
  • Poor (458)
  • Terrible (272)
Image of the Tripadvisor rating Great hotel! A must-try experience in your whole life.

Jun 26, 2025 Kevin S Hong Kong, China

It was a great experiences and the view of the room is absolutely stunning! We chose the Gold room and enjoy very much the lounge, in room dinning and all services.
Image of the Tripadvisor rating Very Dirty Glass of Water and Manager Took the complaint lightly

Jun 25, 2025 Inspire49108511591

It was my family’s first time to visit Lake Louise and chose to dine at Louiza Restaurant by Fairmont Hotel. We were promptly seated and shortly after the host offered us water and enthusiastically mentioning that it came straight from glacier…adding to our excitement. My husband took a sip and I quickly stop him as I noticed the glass was visibly… Read more
It was my family’s first time to visit Lake Louise and chose to dine at Louiza Restaurant by Fairmont Hotel. We were promptly seated and shortly after the host offered us water and enthusiastically mentioning that it came straight from glacier…adding to our excitement. My husband took a sip and I quickly stop him as I noticed the glass was visibly dirty. We immediately informed the server and another server came to apologized. While we were concerned about seriousness of the issue, we decided to continue with our meal as the rest of the family was still eager and excited. After we finished dining we called the manager to raise our concern, where the server gave us complimentary dessert which we appreciated. However the manager response was rather dismissive, she never return or follow if everything was satisfactory. We hope that our experience serves as a reminder that even a renowned hotels, attention to details and customer care should have never overlooked. Excellence is not just reputation, it’s about consistent service and genuine care to guest Read less
Image of the Tripadvisor rating Afternoon Tea experience

Jun 25, 2025 jgjgj2017 Chorley, United Kingdom

We visited the hotel for afternoon tea whilst staying at the Fairmont Banff Springs. Afternoon tea was very nice, not the best we’ve ever had but very nice. Our waitress was great, very friendly and very informative so service was superb. The room in which afternoon tea is served is big and so accommodates a lot of people. It has lovely views… Read more
We visited the hotel for afternoon tea whilst staying at the Fairmont Banff Springs. Afternoon tea was very nice, not the best we’ve ever had but very nice. Our waitress was great, very friendly and very informative so service was superb. The room in which afternoon tea is served is big and so accommodates a lot of people. It has lovely views looking out over the lake but we suspected there was some unspoken hierarchy about who gets to sit on the lower level with the good lake views and our suspicion is that you have to be a resident. That is fine unless you have your heart set on that view, we weren’t bothered but the couple on the table next to us for example were very disappointed as they had chosen it for an anniversary and the staff would not move them. To be fair it was pretty full. Doesn’t affect the quality of the afternoon tea but something to bear in mind if you have your heart set on the perfect view. Read less
Image of the Tripadvisor rating Resting on it's location

Jun 25, 2025 Robert B

The location is breathtaking but the service isn't quite up to scratch. Maybe it is beacause of all teh day trippers to the lake but there is something not quiet right about some of the attitudes of the staff in this hotel. Reception and Concierge were very welcoming, restaurant and bar staff a little less so. This is a very expensive hotel,… Read more
The location is breathtaking but the service isn't quite up to scratch. Maybe it is beacause of all teh day trippers to the lake but there is something not quiet right about some of the attitudes of the staff in this hotel. Reception and Concierge were very welcoming, restaurant and bar staff a little less so. This is a very expensive hotel, many people are here on trips of a lifetime, treat them like that and give them the absolutely best service please. We also stayed at Banff Springs and I have to say that really was a 5 star hotel with 5 star service. Read less
Image of the Tripadvisor rating Disappointing and dated hotel

Jun 24, 2025 ds383 Brooklyn, New York

This hotel is definitely not worth the hype that it gets on social media. The hotel is old and dated. The front desk and concierge staff seem to lack a knowledge about the hotel or an interest in being friendly and welcoming. The rooms are TINY! We were supposed to be upgraded but were told that this tiny room is better than an upgraded one. … Read more
This hotel is definitely not worth the hype that it gets on social media. The hotel is old and dated. The front desk and concierge staff seem to lack a knowledge about the hotel or an interest in being friendly and welcoming. The rooms are TINY! We were supposed to be upgraded but were told that this tiny room is better than an upgraded one. The property is overrun by tourists and screaming kids. Lake Louise is beautiful and worth a visit - but this hotel is way too old and the staff is just not friendly to warrant this price. We’re checking out tomorrow and looking forward to a different hotel in Jasper. Read less