Fairmont Chateau Lake Louise

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Fairmont Chateau Lake Louise | Lake Louise, Alberta | Virgin Atlantic Holidays

Lake Louise, Alberta

5+ stars

Surrounded by mountain peaks and a beautiful crystal-clear lake, the Fairmont Chateau Lake Louise is an exclusive hotel offering a superb standard of accommodation and hospitality. An area offering a host of outdoor activities, you will not be short of things to do to fill your time. With world-class skiing in the winter along with ice-skating, snowmobiling and horse drawn sleigh rides to mountain biking, river rafting and scenic hiking in the summer, you are simply spoilt for choice! After an action-packed day, head back to your luxurious retreat in the mountains and savour the authentic culinary offerings, or rejuvenate your mind and body at the spa.

Amenities

Kayaking
Babysitting service
Ski
Bar
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Safety Deposit Box
Spa
Swimming Pool
Valet parking
Near National Park

Explore the local area

Located in Banff National Park, overlooking Lake Louise. 45-minute drive from Banff. The ski lifts are 10-minutes away. Transfer time from Calgary Airport: 2 hours 10 minutes.

Hotel Information

Room Information
Room Upgrade Information

552 guest rooms on 8 floors in 1 building with 8 lifts. Rooms with cable TV with pay-per-view films*, WiFi, telephone, alarm clock/radio, tea/coffee-making facilities, safe, hairdryer and iron and board. Fairmont Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults.

Hotel details

Facilities

Fairview (upscale dining, open for dinner), The Walliser Stube (rustic European alpine restaurant and wine bar, open for dinner Mon-Sat), Alpine Social (craft beer, Canadian whiskey, cocktails and hearty comfort food), Poppy Brasserie (open for buffet and á la carte breakfast), Lago Italian Kitchen (open for dinner), Chateau Deli (open 24-hours; take out sandwiches, pastries) and the Lakeview Lounge (cocktails and afternoon tea with a majestic view of Lake Louise). Full-service spa (treatments*). Health Club with indoor heated swimming pool, whirlpool, steam room and fitness centre with cardio-equipment and free weights. WiFi* access throughout the hotel. Horse sleigh rides* around the lake. Gift shops. Babysitting* (on request). Concierge service. Laundry/dry-cleaning service*. Room service*. The hotel has the most frequent ski shuttle in the Canadian Rockies to the Lake Louise ski area. Valet parking approx CA$35 per day or self-parking approx CA$30 per day (payable locally, subject to change).

Accessibility

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Minimum Stay

2 nights: 24-26 Dec '18, 15-17 Feb '19 and 19-20 Apr '19.

Additional Information

*Denotes local charge.

Trip advisor rating

4.4/5

10,643 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

64%

Very Good

20%

Average

Poor

Terrible

“Gold Service is worth it”

Sep 14, 2025Pritam B

We had a great stay at the Fairmont Chateau Lake Louise. Upgrading to the Gold service was the best decision we made. We were able to request and receive information about all the activities in the area and select the ones that we felt were best for us. The team put together a great plan that was not a go-go-go all the time allowing us to relax on our vacation. Staying at the Fairmont Chateau Lake Louise also made it much easier to visit the other locations like Lake Moraine, Emerald Lake, Columbia Ice Fields and Banff as the Fairmont Chateau Lake Louise is in the middle of all of them making the drive to the other spots much shorter than if we stayed in Banff. The team selected the top tier of the visits to the attractions like the Ice Odesey which was a much better experience of 5-6 people on a much more engaging tour of the glacier than the larger vehicle of ~50 people. When we checked in, all our tickets were ready and printed along with the itinerary. The best part was that the day we were to visit Banff, it was raining there. So the team switched our bookings between Banff and the Columbia Ice fields, insuring we never had to deal with the bad weather. Great job by Jenny & Isabella.

“Excellent service and luxurious accommodation”

Sep 13, 2025Michael S

Fairmont Lake Louise was the epitome of luxury and excellent service. Fairmont Gold Lakeview room was absolutely beautiful, comfortable and great view. The food and services were of the highest level I have ever experienced.

“Beautiful location, but disappointing experience.”

Sep 13, 2025FaithJDallas_Texas

Oh Fairmont, where to begin? Location: The location is spectacular and truly awe-inspiring. It looks exactly like the pictures at the foot of Lake Louise. Stunning! Hotel: The hotel itself is overrated and disappointing. My sheets were torn, the bathroom was so small I had to use a glass to rinse after brushing, and the air conditioner roared so loudly that it woke me up at night. I was more than willing to endure it all for the 10-star view ---- because that's what you are really paying for! The hotel is old and some parts of it still are not air-conditioned, like the Library area (and it was old and musty-smelling, with no lake views). There was no baggage service at the door so my trip started off with a reality check that this is not a true 5-star hotel as I dragged by bags inside after traveling for 13 hours. Food: I had lunch at Lakeview Lounge on my last day and it was fantastic! The service was great and the Walleye Fish and Chips was delicious. The only issue was that the heater was on (it was 80's temps), and apparently had been on for many months despite complaints to maintenance. The buffet breakfast at Louiza left a lot to be desired. You have to wait to be seated, and when you get inside you are given a menu to order hot foods (hopefully they explain it to you because no one explained a thing to me as I sat puzzled). You get cold items (bread, yogurt, fruit) from the buffet and they bring out your hot item. The scrambled eggs looked and tasted like egg-substitute or powdered eggs. The sausage was tough and hard to cut on more than one breakfast. There was some sliced fruit on day one, but lots of it was whole -- whole pears, whole oranges, who eats that with breakfast? On subsequent days they had berries and melons. I ordered pancakes one day and they were barely warm -- the butter would not even melt on them. I think they had a bunch of pre-cooked food in the kitchen and just plated it when you ordered --- it came out within 5 or so minutes and did not taste fresh at all. You really have no other options unless you go to the Pantry for grab-and-go food that is EXTREMELY overpriced. A cup of melons was $9 CAD. Room: The room was very nice, except for the small bathroom. If you've been to Europe it's not much different. The Lakeview King is exactly that, with a gorgeous view of Lake Louise out of your window. Amazing! Don't use the iron, though. Mine spewed all over my white t-shirt and I've yet to get the stains out. Other: Another reviewer mentioned the signs all over that "warn" that most areas are for registered guests. Even though I was one, it seemed very elitist and a bit annoying. I get it, though, because there are lots of people outside the hotel gates who've come to see Lake Louise. I will say that I complained to the Manager on my first morning, and he was very sympathetic. He took $100 off my bill and comped me my 2 remaining breakfasts. And the head of housekeeping came by to apologize in person. If you keep in mind that you are paying for the view and location, you can probably ignore all these faults --- as I did. I just don't think I would stay there again. I paid something like $1200 CAD per night, when the same beautiful view is free.

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Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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