The Westin Harbour Castle

Dining

Don Alfonso 1890 (Italian restaurant, open for dinner). The Mizzen Restaurant (à la carte and buffet options, open for breakfast). Harbour Coffee Bar and Marketplace. Chartroom Bar and Lounge (lobby bar open daily for cocktails, local brews, and innovative dishes).

Fun and Games

Indoor heated swimming pool and whirlpool. 24-hour WESTIN Workout Fitness Studio. Yoga and meditation studio. Rooftop tennis court (open seasonally). Indoor squash court (temporarily closed). Westin Family Kids Club. RunWestin® programme. E-bike rental.

Handy Stuff

Laundry/dry cleaning service*. Concierge available. 24-hour in-room dining available*. Valet parking C$55 plus tax per night (payable locally, subject to change).

Accessibility

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Additional Information

*Denotes local charge

Please note: the property's south tower has closed for renovations which are expected to last for the next year. Guests will not be accommodated in this tower and the lobby and public areas are not impacted.

TripAdvisor traveller rating

Rating summary

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (2181)
Very good (2058)
Average (832)
Poor (309)
Terrible (207)

Dated and Tired

Jul 4, 2025 Dazzler61 Como, Australia

We have a Lake View room in the North Tower, very tired old room with a distinct smell of tobacco. A dated and probably dangerous shower over the old bathtub. Our neighbour has a yapping dog who barks every time we enter or leave the room, or when it feels like it. We just spent 30 minutes waiting in the lobby with many others for the one working… Read more

We have a Lake View room in the North Tower, very tired old room with a distinct smell of tobacco. A dated and probably dangerous shower over the old bathtub. Our neighbour has a yapping dog who barks every time we enter or leave the room, or when it feels like it. We just spent 30 minutes waiting in the lobby with many others for the one working elevator servicing the 31 floors of the North Tower. We unfortunately have 2 more nights here. Read less

The Westin Harbour Castle is a wonderful hotel to stay in when visiting Toronto

Jul 2, 2025 Christi P San Diego, California

We are a family of 4, with 2 boys aged 19 & 22. We very much enjoyed our stay at the Westin Harbour Castle, Toronto. We were able to walk everywhere due to its convenient location, and being on the lake helped keep us cool during a heat wave. Every person on the staff was super friendly and helpful and went out of their way to make sure we… Read more

We are a family of 4, with 2 boys aged 19 & 22. We very much enjoyed our stay at the Westin Harbour Castle, Toronto. We were able to walk everywhere due to its convenient location, and being on the lake helped keep us cool during a heat wave. Every person on the staff was super friendly and helpful and went out of their way to make sure we were taken care of. A huge shout out to the bellhop, Kevin, who saw us looking at the big map on the wall and came over to answer any questions we had. We had some open spots in our itinerary and he recommended we see the Toronto Music Garden, which was in walking distance and we loved, and also that if we were looking for local Canadian goodies (since we are American) that we should visit Loblaws and even told us what to look for there. We enjoyed that adventure as well and brought back some goodies for our family and friends. We had booked a single room with 2 Queen beds and Lake View and checked in on Friday at 7pm with Drashti. When we arrived there were none of these rooms available and initially she asked if we would take room with 2 Doubles. I told her this wouldn't work and she was very patient trying to find us a room, and after 5 minutes or so a room opened up that they had just finished cleaning so she assigned us that room. It was only a partial Lake View (you could see the Lake from one side of one of the beds - I was hoping for more), but it was still beautiful. The breakfast buffet was amazing and the service wonderful. We are platinum so we received 2 free meals each morning and very much enjoyed. The only negative is that this is a dog friendly hotel. I love dogs but not barking dogs. We were in a room next door to a couple with 2 small dogs that barked every morning at 7am for about 30 minutes and again in the late afternoons. When I came down to let the front desk know, Oliver was very kind and said that the policy is that the dogs may never be left alone in the room so the next time it happened to call downstairs so security could come to their room. That was the only negative. It would have been good to know in advance what to do. The room was clean, and a good space for the 4 of us. If we come back to Toronto we will definitely stay here again! Read less

This may well be my first 5/5 hotel review.......

Jun 26, 2025 Richwestmids West Midlands, United Kingdom

Location - Ideal for sightseeing. On the harbour front,in the Financial District. Ferry to Toronto islands next door. Short stroll to Union station, Scotia Arena and Downtown. Close to CN Tower and other amenities. Room - We had a refurbished room in the South Tower with a side harbour view. Large room with 2 king size beds. Beds are so… Read more

Location - Ideal for sightseeing. On the harbour front,in the Financial District. Ferry to Toronto islands next door. Short stroll to Union station, Scotia Arena and Downtown. Close to CN Tower and other amenities. Room - We had a refurbished room in the South Tower with a side harbour view. Large room with 2 king size beds. Beds are so comfortable, best hotel sleep ever! Water pressure is good for shower and a large vanity area next to the washbasin for toiletries, makeup etc. Plentiful supply of fluffy white towels. Very clean. Breakfast - One of the best ever. Lots of healthy options. Excellent supply and variety of fresh fruit. Omelettes cooked to order. Table service for coffee / tea and orange juice makes all the difference (as opposed to queuing for a machine that invariably breaks down or needs refilling). The breakfast room staff work very hard and efficiently to ensure a speedy clean table turnaround and warm, friendly, attentive service. Service - Exceptional. Every member of staff we engaged with was, smiley, approachable, friendly, helpful. Providing excellent customer service felt natural and in their DNA. Facilities - The hotel has much to offer and I feel we didn't make the most of everything available, such as the sun terrace and yoga classes. From providing chilled flavoured water in reception during a heat wave to aromatherapy sleep sprays in the room, this hotel works hard to make their guests feel valued and have a comfortable stay Recommend - without hesitation. I am struggling to fault anything. Minor - There is ongoing maintenance and refurbishment in the hotel. It did not impact our stay at all and the lifts were still swift. It is a shame that some of the upgrade work needs better finishing and maybe they want to address this with their contractor............ Read less

Westin - Meh' at best

Jun 20, 2025 Annette M California Desert, California

I am a Marriott Elite Titanium member, which means I am used to the hotel chain and have stayed at many Westin-level properties. I must say that this is the worst Westin experience I have ever had, in over 20 years of business travel. Additionally, beyond the check-in staff that recognized my level, and put me on a construction floor without… Read more

I am a Marriott Elite Titanium member, which means I am used to the hotel chain and have stayed at many Westin-level properties. I must say that this is the worst Westin experience I have ever had, in over 20 years of business travel. Additionally, beyond the check-in staff that recognized my level, and put me on a construction floor without letting me know they did not even know the streets that the hotel was surrounded by, or what direction the balcony faced. Disappointing for the check-in staff. I was 'upgraded' to a balcony room, which was nice. However, the staff did not inform me that construction was taking place three doors from me, renovating the entire rest of the floor we were staying on. I was here for work, so it wasn't delightful to listen to construction all day. I had several issues with the hotel elevator (I mentioned to the staff on multiple occasions). The breakfast waiters were rude, ignoring me directly after I requested a to-go coffee cup on two separate days. Additionally, issues with my room were never addressed or recorded, to the best of my knowledge. My room had been newly renovated; however, it was not quite finished with several missing, broken, out-of-place, or unclean items. I also informed the front desk about these issues. At this point, I would recommend not staying at this Westin until they can get their Staff in Order, finish the entire renovation, and determine where they place their overall look and service within the Marriott family in Toronto. Read less

Great stay

Jun 16, 2025 casshannah91 Calgary, Canada

This place is massive! Between its size and the construction navigating around was a bit challenging but we figured it out. Great location. One of the comfiest beds I’ve slept in. Really lovely housekeeping staff. Great view from the room and we had a great deal on our booking. Our only other complaint is that the elevators seemed to only be… Read more

This place is massive! Between its size and the construction navigating around was a bit challenging but we figured it out. Great location. One of the comfiest beds I’ve slept in. Really lovely housekeeping staff. Great view from the room and we had a great deal on our booking. Our only other complaint is that the elevators seemed to only be working half the time which caused some long waits and long queues. Other than that we had a lovely time. Read less

Where are you flying from?

Where are you flying from?

The hotel

Amenities

Where is it

Hotel information