Le Centre Sheraton Montreal

We usually stay at the Fairmont but wre referred to the Sheraton. e enjoy Gold status at the FM with many perks, but coming in as newbies to the Sheraton, we ended up feeling like we were Gold Members there too! The Marriott app was fabulous to communicate with the staff prior to check in. Upon arrival the valets whisked our items in, & parked our car. Despite it being New Year's Eve, there was almost no line-up to get our door cards. They were well staffed & ready to go! A welcoming Marco took our luggage up to our room on the 35th floor which we booked to enjoy the Club Lounge access. A smart idea! Our room was very clean, bright & had everthing we needed. Bathroom had a great shower fully stocked with body wash, shampoo & conditioner. (They don't scrimp!) Our bed & bedding was quite comfortable during our stay. We met Gregory a server at the Stanley's bar on the main level. He was so welcoming & each day after we would stop for a drink to have a chat with him. He's been with the hotel many years & it shows in his service which was quick & yet so friendly. The Club Lounge on the 37th floor is fabulous. On NYE we were greeted with a glass of bubbly & a beautifully laid out buffet of food that was a feast for the eyes! It included cheese plates, deli platters, raviolios stuffed with truffles in a cream sauce, to bites of filet mignon, green beans & potatoes, to a seasonal salad with cranberries, to mini crudite jars & dip, to fresh bread, to an assortment of chocolate cake slices to baked goodies. The bar was efficiently run by Martin who delivered drinks right to our table. (Cost of alcohol is extra.) What a way to kick of New Year's eve! The lounge is the 37th floor with striking views of the city. It is large with little nooks & crannies where you can find your own space to relax. We met a high-energy & very welcoming Ricardo who was so efficient with clean up & re-stocking but made time to chat with guests. Every evening at 5PM, we'd pop back to the lounge to enjoy the views, the wonderfully prepared hors d'oeuvres & snacks that changed daily & to enjoy a chat with Ricardo. They offer a nice selection of wine, beer & cocktails to purchase to accompany your food. Breakfast was equally good changing daily but typically offers bacon, sausages, omelettes, scrambled eggs, crepes, pancakes, cheese & deli platters, baked goods (croissants, danish, apple turnovers etc.) to cereals, yogurts parfait, fresh fruit, Starbucks coffee, espressos, a variety of teas, & fresh juices etc. You can make toast, bagels & enjoy an assorted of curated jams, honey etc. Frankly it was impressive both for breakfast & happy hour. We also met Peter during breakfast hours who has been there for 37 years! We also met the welcoming & warm Patrick & Lily. Lily made us a fab margarita on our last night which was delish! The Sheraton knows how to pick their staff without a doubt. We enjoyed ourselves so much we booked another night & changed rooms so our daughter could stay with us. Bernardo Mendes is the Club Manager, and clearly he heads up a team of eager & professional team that would bring us back here time after time. (Please none of you leave!) Thank you Bernado for communicating with me to ensure we were having a fabulous stay which we did! It's nice to have management so hands-on with their guests. Sona & the front staff, arranged to have a bottle of bubbly & macaroons in our new room which was so thoughtful & appreciated! Fabienne (not sure of spelling) was our housekeeper & she's so efficient & friendly to ensure all guests have spotless rooms. (Merci!) This hotel is so well-located downtown that you can throw a stone & find a place to eat, to shop & to be in the very heart of everything. A visit during the Christmas holidays will totally delight you as the decorations downtown Montreal are beyond spectacular! Thank you Sheraton for making our holiday so warm, welcoming & memorable! We will be back this winter so save us a room! Sal & Al Read less

Hockey tournament for can am. Hotel is clean, sleep was good, restaurant food good. 3night stay with hockey teams 8year olds. They run this hotel like a prison for the kids. Upon check in your told if there’s more than two noise complaints you will be charged $400. Excessive ya think. The team is arriving all around the same time. You have excited eight year olds, parents unloading and not even here an hour and someone calls in a complaint. Get real will ya. AT that time your told you can go to a certain floor to make noise. Wow check in would have been a good time to mention that part. No small hockey stick are allowed but yet you see a bunch of kids with them no one approaches them, Hey we followed those rules other teams did not. Splash in pool, nope need to be careful of splashing. It’s a pool, there kids get real will ya. My point here is this is a nice hotel but not for hockey tournaments with kids. Nothing in hotel for kids, no real place to let off steam. Some workers walk by the kids and shake their heads in discust when kids are a little rambunctious I saw it twice. Bell center five minutes walk. Restaurants all around pay a fee to park in hotel garage elevators are slow as. We actually used the stairs and we were on the 11th floor. Overall if your an adult sure stay here (expensive) but they really should not be using this hotel for hockey tournaments. Read less

Le Centre Sheraton in Downtown Montreal is a good hotel located minutes from Bell Centre and walking distance from many restaurants, shops, clubs and bars. Its an older and large hotel. You can see the building is older with the art deco style elevators and parking level entrances but the hotel has been updated and feels very modern. The rooms are comfortable and clean and have great views of downtown Montreal. The restaurant in the main lobby has a great vibe and its very spacious and fun for late night drink or dinner. We spent our days at local restaurants but ended up in the lobby restaurants for late night wine. There is also a Starbucks at the entrance with its own entry from the hotel so you don't have to go outside in the cold. The staff here is mostly nice and accommodating. The parking is a bit tough.. it gets filled very quickly even though there are many levels, the spots are also small as its an old building and the spots were designed for older smaller cars. Overall its great location and good value to be downtown Montreal. Read less

We had an absolutely wonderful experience staying at Le Centre Sheraton Montreal! We were planning a family getaway, and couldn’t have asked for a better place to stay. The downtown location was perfect, everything we wanted to see and do was just a short walk away — it made exploring the city so easy and stress-free The staff truly made our stay memorable, from the moment we arrived, they were welcoming, warm, and incredibly accommodating throughout our stay. The team went out of their way to make sure our kids felt at home, and they even offered great recommendations for nearby activities. It’s clear that they genuinely care about their guests and made every effort to make our stay memorable. The Club lounge was also incredible, we were blown away by the delicious meals offered both at the lounge and the restaurant. The rooms were spacious and clean, with plenty of room for the entire family to relax. The hotel’s amenities, including the pool, kept the kids entertained when we weren’t out exploring the city. We also appreciated the family-friendly atmosphere – it was a great place to unwind and relax. Overall, we had an unforgettable stay, and will definitely be returning for our next stay — I’d highly recommend for a comfortable, convenient and luxurious stay! Read less