Hilton Niagara Falls Fallsview Hotel & Suites

Niagara Falls, Canada

Star rating

Corner Suite
Deluxe King Room
Fallsview Queen Room
Brasa Brazilian Steakhouse
King Studio
Myst Lounge
Myst Lounge
Pranzo Italian Grille
The Watermark restaurant
Corner Suite
Deluxe King Room
Fallsview Queen Room
Brasa Brazilian Steakhouse
King Studio
Myst Lounge
Myst Lounge
Pranzo Italian Grille
The Watermark restaurant

The hotel

Everyone knows ‘waterfall views’ top the hotel wish list for every Niagara visitor. And that’s exactly what Hilton Niagara Falls Fallsview Hotel & Suites delivers. In fact, TripAdvisor voted it in the Top 10 Hotel Rooms Views in the World. But it’s The Watermark Restaurant on the 33rd floor that really provides the photo ops: with its multi-level seating and floor-to-ceiling windows forcing the farm-to-fork menu to take second stage. One floor up and the rooftop Myst Lounge throws in extra selfie spots — and cocktails. Once you’ve had your fill of the falls, you can head to the adjoining Fallsview Casino; the hotel’s chill-out pool with its spiralling waterslide, hot tub, and sauna; or its other dining venues, from an all-you-can eat Brazilian ‘churrascaria’ steakhouse to an all-you-can-eat Southern-style barbecue smokehouse.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

This modern and elegant hotel is a 5-minute walk to the Falls, is connected to the Fallsview Casino by an enclosed walkway and is close to shopping, dining and restaurants. Transfer time from Toronto Airport: 1 hour 15 minutes.

Hotel information

1000 rooms. All with air-conditioning, TV, telephone, WiFi access* (CD$9 per day payable locally, subject to change), clock radio, coffee maker, iron and board and hairdryer. Guest Room (no view) with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. Rollaway bed* available upon request to accommodate 3rd or 5th guest (payable locally).

Guest Room City View with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. Rollaway bed* available upon request to accommodate 3rd or 5th guest (payable locally).

Guest Room Falls View with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. Rollaway bed* available upon request to accommodate 3rd or 5th guest (payable locally).

Buffet breakfast included with Guest Room City View and Falls View room categories.

Brasa Brazilian Steakhouse (all-you-can-eat Brazilian churrascaria), The Watermark Restaurant (fresh farm-to-table continental cuisine), Pranzo Ristorante Italiano (authentic Italian cuisine), Frontier BBQ & Smokehouse (all-you-can-eat Southern style BBQ buffet) and Grande Caffe (breakfast buffet). Spyce Lounge and Myst Lounge. Mercato Market Cafe serving Starbucks®. Room service*. Indoor pool with waterslide (currently closed). Fitness centre, sauna and whirlpool. Spa* and Casino next door, connected to hotel by glass enclosed walkway. Self-parking is available at CA$35 per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4225)
  • Very good (3486)
  • Average (1835)
  • Poor (1030)
  • Terrible (980)
Image of the Tripadvisor rating Decent choice if you are willing to pay for the view

Jul 1, 2025 Azusa H

Apart from a building obstructing your view right smack in the middle, you can see both the US and Canadian falls if you pick the US/Canada Fallsview room. It's worth it if you want to watch the fireworks and light show from the comfort of your room. That being said, depending on where your room is located, I thought my friends had a somewhat less… Read more
Apart from a building obstructing your view right smack in the middle, you can see both the US and Canadian falls if you pick the US/Canada Fallsview room. It's worth it if you want to watch the fireworks and light show from the comfort of your room. That being said, depending on where your room is located, I thought my friends had a somewhat less stellar view of the Canadian Falls due to the position of her room, although we both paid for the same room type. The hotel has a blue line wego stop though you do have to walk a few steps from the pedestrian entrance, and you can't sit to wait, so you need the Transit app to tell you when the wego is coming. There are 2 covered walkways to the casino opposite which has a lot of shops and restaurants. Room was clean and well equipped, and maintenance was superb - fixed our thermostat and even got us a kettle which housekeeping couldn't. Housekeeping was prompt and done well. Lots of towels were provided which was extremely helpful. Unfortunately I couldn't give the full 5 points because the teams don't work with each other. Asked the reception at check-in when concierge opens and about laundry? No clue. Reception also had no idea or just didn't think of telling me that their outsourced laundry service doesn't exist over the weekend, and even gave me the laundry bag and told me to call housekeeping to collect it on the Saturday morning. If you call guest services because you weren't sure who to call, they'd just "oh that's housekeeping" and abruptly transfer you before you had a chance to think. Want a firmer pillow? No, your pillows are firm enough, we gave you one foam and one feather, so there's no difference. A deposit was also deducted from my card without warning me, which made me a bit panicky because I'd just been a victim of a phishing incident. They confirmed it was them at check-in, and kindly reversed the charges because I wanted to use a different card, but I would have appreciated some form of notification at booking, before I arrived, anything. They didn't reply my email either, although I eventually clarified in person upon check-in. Parking is expensive and when we arrived, we were instructed to find offsite parking. So even if you're willing to pay the 80CAD for parking, you might not get to do so I guess? However, compared to reviews of nearby hotels, this was a solid choice. It's difficult enough to get a clean place, a great view and acceptable service, because hotels in the area know they always have customers regardless of how badly they treat them. Hilton does okay especially if you're just staying for a short while. Read less
Image of the Tripadvisor rating Just kept waiting for the elevators ..typing this while I’m waiting. 25 minutes and counting..

Jul 1, 2025 Ningxin91

Generally good rooms, comfortable beds with great pillows! BUT the elevators killed the staying experience. Terrible terrible waiting time for the elevators. Only 3 out of the four elevators were functioning for the South Tower, which serves 33 levels. It also serves the breakfast restaurant on level 33. Every wait time for the elevator is… Read more
Generally good rooms, comfortable beds with great pillows! BUT the elevators killed the staying experience. Terrible terrible waiting time for the elevators. Only 3 out of the four elevators were functioning for the South Tower, which serves 33 levels. It also serves the breakfast restaurant on level 33. Every wait time for the elevator is torturous. I’m stuck on my room floor for 25 minutes and counting because every freaking elevator is full and packed with people. It’s exasperating. Read less
Image of the Tripadvisor rating Disappointing Stay Despite Diamond Status – Felt Misled

Jun 30, 2025 Nick Y

As a longtime Hilton Diamond member, I’ve generally had excellent experiences at Hilton properties, but my recent stay was disappointing and frustrating. At check-in, I was told by the front desk staff that the hotel was fully booked and no room upgrades were available. Later, after I questioned this, they suddenly offered an “upgrade” from an… Read more
As a longtime Hilton Diamond member, I’ve generally had excellent experiences at Hilton properties, but my recent stay was disappointing and frustrating. At check-in, I was told by the front desk staff that the hotel was fully booked and no room upgrades were available. Later, after I questioned this, they suddenly offered an “upgrade” from an American Falls view room to a Canadian Falls view room on the same floor. I accepted, only to find the new room significantly smaller, with just one small side window and a noticeable unpleasant odor. It did not feel like an upgrade at all. When I asked to return to my original room, I was told that it had already been sold. This felt both dishonest and unfair — especially given my Diamond status, which is supposed to come with complimentary upgrades when available. The handling of the situation left me feeling misled and unvalued. Hilton usually delivers great service, but this experience fell short. I hope the property management takes this feedback seriously and provides better transparency and respect for loyal guests. Read less
Image of the Tripadvisor rating Nice hotel - Lovely Staff but RIP OFF parking charges US$60.00 per night - JOKE

Jun 29, 2025 howie999 Darlington, United Kingdom

This hotel, is very well situated, but incredibly pricey for what you get. On the upside really great staff for the most part - concierge very knowledgeable and helpful. Breakfast incredibly expensive and the food quality is decidedly average representing very, very poor value for money HOWEVER the view from the restaurant is stunning. So the… Read more
This hotel, is very well situated, but incredibly pricey for what you get. On the upside really great staff for the most part - concierge very knowledgeable and helpful. Breakfast incredibly expensive and the food quality is decidedly average representing very, very poor value for money HOWEVER the view from the restaurant is stunning. So the question is are you paying for the view, rather than good quality good value food, its actually cheaper to go to the Starbucks, grab a coffee and some eats and sit in your room same view Wayyyyyyyyyyyyyy better coffee and about half price. The continental breakfast is a JOKE - it isn't continental the food is very poor quality, you only get three items, stale croissant, stale/soggy muffin etc and THEN you have to pay for coffee!!! unimpressed. Breakfast in the embassy suites is way better and wayyyyyyyyy cheaper. Rooms expensive but pretty good value. Car parking total rip off I really cannot recommend this hotel as good value for money, not in this day and age. Its OK but nothing special Read less
Image of the Tripadvisor rating Poor cleanliness and rude staff

Jun 29, 2025 Emily G

The only good thing about our stay was the view. There were blood stains on one of the bed sheets when we arrived and incredibly rude and unhelpful staff. Italian restaurant staff member in particular (Brooks) was incredibly rude and snapped at us when we were eating out. Considering how overpriced this hotel is, it is definitely not worth it… Read more
The only good thing about our stay was the view. There were blood stains on one of the bed sheets when we arrived and incredibly rude and unhelpful staff. Italian restaurant staff member in particular (Brooks) was incredibly rude and snapped at us when we were eating out. Considering how overpriced this hotel is, it is definitely not worth it especially comparing this to other Hilton Hotels I have stayed at. This was by far the worst! Read less