Fairmont Hotel Vancouver

Vancouver, Canada

Star rating

1-Bedroom Suite
Junior Suite
Junior Suite
Fairmont Gold Room
One Bedroom Suite
Fairmont Room
Junior Suite
1-Bedroom Suite
Junior Suite
Junior Suite
Fairmont Gold Room
One Bedroom Suite
Fairmont Room
Junior Suite

The hotel

A veritable castle in the heart of the city, the Fairmont Hotel Vancouver is an impeccable symbol of indulgence and pedigree. Offering the luxury and services of a world-class hotel, all guest rooms are beautifully furnished with every attention to detail observed. Facilities include a state-of-the-art health club, accessible 24-hours a day, with indoor heated swimming pool and saunas. Pilates and Yoga classes are available at the Sitka Studios or treat yourself to some well-deserved pampering at the Absolute Spa. There’s also some prime shopping in the lobby with designers stores selling plenty to tempt you! Although you’re close to plenty of restaurants and bars in the downtown area, the Fairmont’s very own Notch8 Restaurant & Bar is the ideal place to relax and watch the world pass by. Named after a train’s top speed, achieved only by the most skilled conductors, the restaurant pays homage to the hotel’s storied history and legacy as a luxury hotel along the Canadian Pacific railway. A traditional afternoon tea is also served here daily — for a special occasion, add a glass of champagne or, if the kids want to tag along, childish delights include Bubblegum Tea, fresh strawberries and cream and a giant chocolate chip cookie!

Amenities

  • Babysitting service
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

In a prime Downtown location, close to Robson Street, Gastown and Granville Island. Transfer time from Vancouver International Airport: 20 minutes.

Hotel information

557 rooms on 17 floors. All with air-conditioning, satellite TV with pay-per-view films, WiFi access*, tea/coffee maker, telephone, mini-bar*, hairdryer and iron and board. Fairmont Rooms are 300–450 sq ft and have views of the city or courtyard, with either 1 king-size bed, 1 queen-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suites are 550 sq ft and have a seating area and city views, with 1 king-size bed and queen-size sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

1-Bedroom Suites are 750 sq ft and have a separate living room and views of the inner courtyard or city, with 1 king-size bed or 2 queen-size beds plus queen-size sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Gold Rooms include extra benefits including a dedicated concierge, WiFi, shoe shine service, one piece of pressing and access to the Fairmont Gold Lounge which offers daily breakfast, snacks, evening hors d'ouevres and soft drinks. With 1 king-size bed, 1 queen-size bed or 2 queen-size beds, sleeping maximum 3 adults.

Notch8 Restaurant & Bar (Canadian cuisine and full cocktail menu, open for breakfast, lunch, dinner and Sunday brunch). Afternoon tea*. Room service*. Health club with indoor heated swimming pool and saunas. Absolute Spa*. Yoga and Pilates classes*. Laundry/dry cleaning service*. 24-hour concierge. Babysitting* (on request). WiFi access*. Valet parking CA$62 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2824)
  • Very good (1384)
  • Average (507)
  • Poor (240)
  • Terrible (197)
Image of the Tripadvisor rating The Castle in the Sky didn't disappoint!

Jul 12, 2025 IanA63 Frenchs Forest, Australia

This was our 3rd Fairmont in 2 weeks in Canada and our 2nd 'Gold' experience. The building is magnificent from the outside, giving meaning to its nickname, 'Castle in the Sky.' We were now versed in the Gold check in service and were pleased we missed the long line at the main reception on Ground Floor. We arrived on the day the AA… Read more
This was our 3rd Fairmont in 2 weeks in Canada and our 2nd 'Gold' experience. The building is magnificent from the outside, giving meaning to its nickname, 'Castle in the Sky.' We were now versed in the Gold check in service and were pleased we missed the long line at the main reception on Ground Floor. We arrived on the day the AA International Convention began and the hotel was clearly filling up with attendees. The Gold Lounge on Lvl 9 is good. The reception area feels very squashed, leading to a lounge that covers 4 smallish rooms. Due to the busyness of the hotel it was no surprise the Lounge was almost always busy, at times difficult to get a seat. However, I would suggest the Lounge is worth saving extra for simply because the food offerings were very good. Having come from Calgary Palliser, we were able to compare the food. Calgary's breakfast was stronger, but the Castle's afternoon snacks, dinner and dessert were definitely superior. The dinner is in fact that, dinner, not just canapés. Our suite was lovely and roomy, the living area being almost the same size as the bedroom. However, our bathroom was tiny (think a large cupboard). Clearly, it's from yesterday and it seems a bit obtuse when the bedroom and living rooms were so roomy. We do like a bathroom but this one definitely ranked very low in our experience. Our one in the Palliser was a much better size. The service levels weren't as warm as we expected. Everyone seemed very busy (remember the AA Convention) and this showed in the way the staff moved (quickly), not making eye contact so they could get on with their job. However, there were some shining lights. Veronika in the Lounge was tremendous. We so appreciated her willingness to serve us and share ideas plus provide maps, etc. In addition, Kristina, in Notch8 was a real character that made our dinner fun. We also appreciated Alex arranging my wife to have a massage at Pacific Rim which she absolutely loved. The hotel is brilliantly positioned, ten minute walk downhill to the harbour, another fifteen minutes to Gastown and minutes away from quality shopping in Robson street and good eateries. When we return to Vancouver, we'll happily return to the Castle in the City. Read less
Image of the Tripadvisor rating 1 star service at a luxury price - save your money and go somewhere else.

Jul 11, 2025 catherine F

Discourteous check in - quite embarrassing in fact. Room dated and dull, overlooking a gravel roof. Broken shower, sink plug and toilet roll holder, Long dark hair on the wall of the shower - revolting. Not given a welcome letter so had no idea what facilities the hotel had to offer, no milk in the room only coffee mate (I know I'm English but… Read more
Discourteous check in - quite embarrassing in fact. Room dated and dull, overlooking a gravel roof. Broken shower, sink plug and toilet roll holder, Long dark hair on the wall of the shower - revolting. Not given a welcome letter so had no idea what facilities the hotel had to offer, no milk in the room only coffee mate (I know I'm English but really?) Not allowed into breakfast when we went down, there were many, many tables free but we were told to wait outside the restaurant. Wifi not secure, so couldn't log on to my work account. Spoke to them about this and was promised an internet cable. Was still waiting for it when I checked out 30 hours later. Made a complaint, was promised the manager would call me back. He did, but not for 14 hours. He was apologetic, said he'd make sure it never happened to another customer and sent up people to mend the broken things in the bathroom and to provide us with supplies that had not been replenished. Some of the things in the bathroom were fixed, others are "just how they are". He offered us a free breakfast which we were pleased to accept. Went down for breakfast on day 2. There were loads of tables free. We were told to wait. I protested mildly and said could we not sit at one of the free tables and I was told that there were families waiting to be sat ahead of us. This was a barefaced lie as there was no one waiting to be seated. I complained and said I had complained about this very practice yesterday - they said they would seat us as soon as possible which they then did. So much for it never happening to another customer! We really disliked this hotel. Customer service is not at the centre of their operation and some of the staff appear to be running it for their own convenience. The gate keepers at the front desk and at the entrance to the restaurant were just extraordinary. They seemed to have totally lost sight of providing a service and we were repeatedly irritated by the way we were treated. Why 2 stars rather than 1? Some members of staff were really nice to deal with - the man delivering luggage to another room who told us it was raining out and we might like to take the brolly in our closet - we didn't know about it, but then we hadn't had a welcome letter... Our waitress on day 2 at breakfast was very nice and the chambermaids we met in the corridors were cheerful and polite. We had 2 x breakfasts, 1 x lunch and 1 x dinner at the hotel. They were all nicely cooked, fresh food. This pulled it up to 2 stars. Oh and the pool was nice although a little bit warm for my taste. My advice? There are lots of nice hotels in Vancouver, go somewhere else where you will be treated with courtesy and care - the Fairmont has lost it's way. Read less
Image of the Tripadvisor rating Oh Canada the trip of a lifetime!

Jul 7, 2025 Stacey A

The hotel is clean and beautiful. The historical details are preserved and unprecedented. We have stayed at many Fairmont properties before but Hotel Vancouver is simply the best. The staff are friendly and helpful. The preservation of the historical heritage is truly appreciated. The food in the Gold lounge is over the top incredible and each… Read more
The hotel is clean and beautiful. The historical details are preserved and unprecedented. We have stayed at many Fairmont properties before but Hotel Vancouver is simply the best. The staff are friendly and helpful. The preservation of the historical heritage is truly appreciated. The food in the Gold lounge is over the top incredible and each item is made with love and decadent. We appreciated all the details and the concierge staff for ensuring our stay was incredible! The pastry chef should be awarded as well! Read less
Image of the Tripadvisor rating Comfortable central hotel

Jul 6, 2025 AmerigoVerspucci London, United Kingdom

This was a comfortable hotel with a decent sized room, although the bathroom was quite compact. It is centrally located although having 4 entrances/exits it was hard to orientate yourself in a strange city
Image of the Tripadvisor rating Great Hotel and Lots of Shopping!

Jul 6, 2025 ReedandCandice Hercules, California

I really liked this hotel! I was in Vancouver for business meetings and our team stayed here. The rooms aren’t huge but I usually don’t care about that when traveling for work. If you like to shop this is THE PLACE. I spent way too much but it was a lot of fun and walkable to many restaurants.