Fairmont Hotel Vancouver

Vancouver, Canada

Star rating

The hotel

A veritable castle in the heart of the city, the Fairmont Hotel Vancouver is an impeccable symbol of indulgence and pedigree. Offering the luxury and services of a world-class hotel, all guest rooms are beautifully furnished with every attention to detail observed. Facilities include a state-of-the-art health club, accessible 24-hours a day, with indoor heated swimming pool and saunas. Pilates and Yoga classes are available at the Sitka Studios or treat yourself to some well-deserved pampering at the Absolute Spa. There’s also some prime shopping in the lobby with designers stores selling plenty to tempt you! Although you’re close to plenty of restaurants and bars in the downtown area, the Fairmont’s very own Notch8 Restaurant & Bar is the ideal place to relax and watch the world pass by. Named after a train’s top speed, achieved only by the most skilled conductors, the restaurant pays homage to the hotel’s storied history and legacy as a luxury hotel along the Canadian Pacific railway. A traditional afternoon tea is also served here daily — for a special occasion, add a glass of champagne or, if the kids want to tag along, childish delights include Bubblegum Tea, fresh strawberries and cream and a giant chocolate chip cookie!

Amenities

  • Babysitting service
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

In a prime Downtown location, close to Robson Street, Gastown and Granville Island. Transfer time from Vancouver International Airport: 20 minutes.

Hotel information

557 rooms on 17 floors. All with air-conditioning, satellite TV with pay-per-view films, WiFi access*, tea/coffee maker, telephone, mini-bar*, hairdryer and iron and board. Fairmont Rooms are 300–450 sq ft and have views of the city or courtyard, with either 1 king-size bed, 1 queen-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suites are 550 sq ft and have a seating area and city views, with 1 king-size bed and queen-size sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.

1-Bedroom Suites are 750 sq ft and have a separate living room and views of the inner courtyard or city, with 1 king-size bed or 2 queen-size beds plus queen-size sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

Fairmont Gold Rooms include extra benefits including a dedicated concierge, WiFi, shoe shine service, one piece of pressing and access to the Fairmont Gold Lounge which offers daily breakfast, snacks, evening hors d'ouevres and soft drinks. With 1 king-size bed, 1 queen-size bed or 2 queen-size beds, sleeping maximum 3 adults.

Notch8 Restaurant & Bar (Canadian cuisine and full cocktail menu, open for breakfast, lunch, dinner and Sunday brunch). Afternoon tea*. Room service*. Health club with indoor heated swimming pool and saunas. Absolute Spa*. Yoga and Pilates classes*. Laundry/dry cleaning service*. 24-hour concierge. Babysitting* (on request). WiFi access*. Valet parking CA$62 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
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Traveller rating

  • Excellent (2825)
  • Very good (1385)
  • Average (509)
  • Poor (241)
  • Terrible (197)
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Jul 18, 2025 Heather M Tacoma, Washington

Nice hotel but our first impression was very disappointing, due to the predatory practices of their parking contractor. The garage signs said to register our license plate at the front desk. We waited in a very long line at the front desk for check in due to a convention. By the time we received parking payment instructions, the parking company… Read more
Nice hotel but our first impression was very disappointing, due to the predatory practices of their parking contractor. The garage signs said to register our license plate at the front desk. We waited in a very long line at the front desk for check in due to a convention. By the time we received parking payment instructions, the parking company had already ticketed us $75. We had to pay the ticket in order to pay for parking during our stay. The hotel told us they couldn’t help us resolve it and to contact the parking company. They have been unresponsive. We wouldn’t stay here again. Read less
Image of the Tripadvisor rating 4 Star customer service

Jul 12, 2025 Paul Joseph B seattle

I made the HUGE mistake and used a third party to book the room. When we arrived there was no reservation. But the desk clerk was super helpful, found us a room at the last minute, and couldn't have been more gracious. She even summoned the manager to see if he could assist us with the scam that we'd been subjected to. (NEVER USE… Read more
I made the HUGE mistake and used a third party to book the room. When we arrived there was no reservation. But the desk clerk was super helpful, found us a room at the last minute, and couldn't have been more gracious. She even summoned the manager to see if he could assist us with the scam that we'd been subjected to. (NEVER USE HOTELVALUE.COM, huge scam) I wanted to hug her! Read less
Image of the Tripadvisor rating I was very disappointed for my experience from the price.

Jul 12, 2025 Global33432887751

At first it looked great, nice pillows, nice bathroom, but when we got back from dinner, it was really hot inside, and the air conditioning would not work. We got in the bed and I could not fall asleep and when I finally did I woke up multiple times in the night because of all the noise. You could hear everything through the walls and it was 600… Read more
At first it looked great, nice pillows, nice bathroom, but when we got back from dinner, it was really hot inside, and the air conditioning would not work. We got in the bed and I could not fall asleep and when I finally did I woke up multiple times in the night because of all the noise. You could hear everything through the walls and it was 600 dollars! Read less
Image of the Tripadvisor rating Impressive hotel but room wasnt to standard expected

Jul 12, 2025 Glenis G Colchester, United Kingdom

Great location and impressive but room was disappointing, very dusty and bath had seen better days. Needed to be resurfaced and felt grubby. Water pressure wasnt great. Staff very nice
Image of the Tripadvisor rating The Castle in the Sky didn't disappoint!

Jul 12, 2025 IanA63 Frenchs Forest, Australia

This was our 3rd Fairmont in 2 weeks in Canada and our 2nd 'Gold' experience. The building is magnificent from the outside, giving meaning to its nickname, 'Castle in the Sky.' We were now versed in the Gold check in service and were pleased we missed the long line at the main reception on Ground Floor. We arrived on the day the AA… Read more
This was our 3rd Fairmont in 2 weeks in Canada and our 2nd 'Gold' experience. The building is magnificent from the outside, giving meaning to its nickname, 'Castle in the Sky.' We were now versed in the Gold check in service and were pleased we missed the long line at the main reception on Ground Floor. We arrived on the day the AA International Convention began and the hotel was clearly filling up with attendees. The Gold Lounge on Lvl 9 is good. The reception area feels very squashed, leading to a lounge that covers 4 smallish rooms. Due to the busyness of the hotel it was no surprise the Lounge was almost always busy, at times difficult to get a seat. However, I would suggest the Lounge is worth saving extra for simply because the food offerings were very good. Having come from Calgary Palliser, we were able to compare the food. Calgary's breakfast was stronger, but the Castle's afternoon snacks, dinner and dessert were definitely superior. The dinner is in fact that, dinner, not just canapés. Our suite was lovely and roomy, the living area being almost the same size as the bedroom. However, our bathroom was tiny (think a large cupboard). Clearly, it's from yesterday and it seems a bit obtuse when the bedroom and living rooms were so roomy. We do like a bathroom but this one definitely ranked very low in our experience. Our one in the Palliser was a much better size. The service levels weren't as warm as we expected. Everyone seemed very busy (remember the AA Convention) and this showed in the way the staff moved (quickly), not making eye contact so they could get on with their job. However, there were some shining lights. Veronika in the Lounge was tremendous. We so appreciated her willingness to serve us and share ideas plus provide maps, etc. In addition, Kristina, in Notch8 was a real character that made our dinner fun. We also appreciated Alex arranging my wife to have a massage at Pacific Rim which she absolutely loved. The hotel is brilliantly positioned, ten minute walk downhill to the harbour, another fifteen minutes to Gastown and minutes away from quality shopping in Robson street and good eateries. When we return to Vancouver, we'll happily return to the Castle in the City. Read less