Our family stayed for two memorable nights in October for a special occasion for our son. We stayed on Fairmont Gold, the hotel’s Concierge floor. The hotel is absolutely stunning! So glad we got to experience the new renovations in the Fairmont Gold rooms including hardwood floors, custom furniture, motorized curtains and Japanese toilets! The bathroom was amazing with the deep soaker tubs and glass showers. The Fairmont Gold lounge was so comfortable and inviting, the team so welcoming and the food was so good! It was so nice to enjoy the outdoor terrace as well, with the fresh sea air and mountains, great for watching the activity on the busy harbour while sipping our morning cappuccinos and enjoying our breakfast!
The best part about our stay was the service provided by the team. It was exceptional —- beyond five-star — and the team went above and beyond to make our stay here one of THE BEST memories in Vancouver! It was so nice to check in on the 20th floor Gold lounge and be seated in the comfy sofas enjoying a beverage during the check-in process instead of standing at a counter! The warm welcome by name when we arrived in the lounge for our breakfast and evening hors d’oeuvres / desserts made us feel truly at home. The incredible chocolate welcome amenity in our room was so unique and delicious! The Chocolatier at the Pacific Rim is incredibly talented and the chocolate — the highest quality!
We had an opportunity to enjoy the Fairmont Spa as well… complimentary access as we were staying on Fairmont Gold! It was so amazing and relaxing. The teas and healthy snacks were such a nice touch and we literally fell asleep in one of those big cushioned round tent chairs on the terrace overlooking the harbour, wrapped in blankets after soaking in the mineral hot tub and enjoying the fire pits.
Special thanks to Patrick, Melanie and Elena for making us feel so welcome and at home, taking care of our every need, even before we arrived! Grateful appreciation and thanks to Jessica V, Patrick L and team for going above and beyond to help us celebrate our son’s graduation! Our son was absolutely thrilled, surprised and delighted with a beautiful celebration bouquet, cards and more during our family dinner at Botanist… which was incredible! It was truly unexpected and made a lasting impression, it is apparent how much you care about your guests!
Highly recommend the Fairmont Pacific Rim, definitely stay on Fairmont Gold. We honestly did not want to leave! We will definitely be returning on our next trip to Vancouver!