Set in an unbeatable spot in the heart of Whistler, the Crystal Lodge is a home away from home, but with the added backdrop of those epic mountains. Have a dip in the year-round heated pool, and after a day on the slopes the hot tub will be a relaxing treat. You can enjoy tasty food in one of the restaurants, and grab a hot drink from Starbucks® before stepping out into the bustling village.
Amenities
Wheelchair access
Ski
Bar
Fitness Centre/Gym
Games Room
Hot tub
Internet Access
Laundry Service
Restaurant
Swimming Pool
Valet parking
Where is it
In the heart of Whistler Village just steps from both the Whistler and Blackcomb gondolas. Transfer time from Vancouver Airport: 2 hours.
Hotel information
158 rooms on 3 floors in 1 building. All rooms with HD flat-screen cable TV with pay films and games*, mini-fridge, tea/coffee-making facilities, complimentary WiFi access and hairdryer. Crystal Rooms have breathtaking mountain and village views and come with either 1 king-size bed sleeping maximum 2 adults or 2 double beds sleeping maximum 4 adults or 2 adults and 2 children.
Deluxe Studio Rooms are equipped with microwave, sink and mini-fridge and are located in the Lodge Wing. These rooms are more spacious and luxurious with 2 queen-size beds or 1 king-size bed plus sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.
Old Spaghetti Factory (open for lunch and dinner), Beacon Pub & Eatery (local cuisine, open for lunch and dinner), and Basalt Wine & Salumeria. Crystal Lounge Bar and Starbucks™. Outdoor heated swimming pool and hot tub. Fitness room, open 24-hours with cardio-equipment and free weights. Sauna. Shopping galleria with over 20 shops and cafés. Salon*. Guest laundry facilities*. Dry-cleaning service*. Complimentary ski valet. Concierge service. Seasonal games room (open from 26 Nov-20 Apr annually) with ping pong table, shuffleboard, foosball and Xbox Kinect. Crystal Advantage Discount card providing dining, retail and salon benefits. Underground heated car parking CA$24 per day plus tax (payable locally, subject to change).
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
* Denotes local charge.
Please note: occupants must be 21 years of age or older, guests under 21 must be accompanied by an adult in existing room.
Based on 4740 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2919)
Very good (1299)
Average (363)
Poor (93)
Terrible (66)
Always an excellent experience
Jul 14, 2025Sam G
Such a friendly and welcoming experience at the Crystal so great to see and cant wait to go back. Thank for making it such a great time
Great hotel for the price and location
Jul 12, 2025Mike Jessica C
Friendly staff, rooms were cleaned and stocked, nice to have restaurants on the property, helpful staff and check in was easy
Hotel close to lift but otherwise just ok
Jul 11, 2025Navigate490909
The room didn’t look like the ones posted. Room 102 was quite loud from the delivery trucks and construction that was happening around the hotel. Its location is great as it is close to the chairlifts.
Thank you for your hospitality
Jul 11, 2025Ehab EWest Vancouver
You did not fail to please me as someone had a long career in the industry and luxury hotels. You should be proud and keep up the good work.
Thank you for your hospitality.
Best experience !
Jul 5, 2025Michele N
The hotel was located central to the plaza making it super easy to enjoy the stores, restaurants, and music. Definitely would book with them again. They even had free wine tasting when we arrived.