Set in an unbeatable spot in the heart of Whistler, the Crystal Lodge is a home away from home, but with the added backdrop of those epic mountains. Have a dip in the year-round heated pool, and after a day on the slopes the hot tub will be a relaxing treat. You can enjoy tasty food in one of the restaurants, and grab a hot drink from Starbucks® before stepping out into the bustling village.
Amenities
Wheelchair access
Ski
Bar
Fitness Centre/Gym
Games Room
Hot tub
Internet Access
Laundry Service
Restaurant
Swimming Pool
Valet parking
Where is it
In the heart of Whistler Village just steps from both the Whistler and Blackcomb gondolas. Transfer time from Vancouver Airport: 2 hours.
Hotel information
158 rooms on 3 floors in 1 building. All rooms with HD flat-screen cable TV with pay films and games*, mini-fridge, tea/coffee-making facilities, complimentary WiFi access and hairdryer. Crystal Rooms have breathtaking mountain and village views and come with either 1 king-size bed sleeping maximum 2 adults or 2 double beds sleeping maximum 4 adults or 2 adults and 2 children.
Deluxe Studio Rooms are equipped with microwave, sink and mini-fridge and are located in the Lodge Wing. These rooms are more spacious and luxurious with 2 queen-size beds or 1 king-size bed plus sleeper sofa, sleeping maximum 4 adults or 2 adults and 2 children.
Old Spaghetti Factory (open for lunch and dinner), Beacon Pub & Eatery (local cuisine, open for lunch and dinner), and Basalt Wine & Salumeria. Crystal Lounge Bar and Starbucks™. Outdoor heated swimming pool and hot tub. Fitness room, open 24-hours with cardio-equipment and free weights. Sauna. Shopping galleria with over 20 shops and cafés. Salon*. Guest laundry facilities*. Dry-cleaning service*. Complimentary ski valet. Concierge service. Seasonal games room (open from 26 Nov-20 Apr annually) with ping pong table, shuffleboard, foosball and Xbox Kinect. Crystal Advantage Discount card providing dining, retail and salon benefits. Underground heated car parking CA$24 per day plus tax (payable locally, subject to change).
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
* Denotes local charge.
Please note: occupants must be 21 years of age or older, guests under 21 must be accompanied by an adult in existing room.
Based on 4751 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2925)
Very good (1303)
Average (363)
Poor (93)
Terrible (67)
Nice stay
Aug 6, 2025Stuart HRastatt, Germany
Location: great location, was a walk away from everything in the town.
Rooms: the rooms were quite small and outdated as was the bathrooms. We had two rooms, one with a view of a plain wall and the other with the view of bins outside, which was disappointing.
Amenities within the hotel: was great that Starbucks was in the hotel for breakfast, as…
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Location: great location, was a walk away from everything in the town.
Rooms: the rooms were quite small and outdated as was the bathrooms. We had two rooms, one with a view of a plain wall and the other with the view of bins outside, which was disappointing.
Amenities within the hotel: was great that Starbucks was in the hotel for breakfast, as well as the old spaghetti factory for dinner. The pool was okay, nice and warm.
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Very modern spacious and comfortable stay!
Aug 4, 2025Maxwell F
Convenient access to the village and well insulated rooms for a comfortable stay . Rooms were clean and fresh. Love the personal touch with the welcome cards!
Very nice hotel in a great location.
Aug 2, 2025John WAustralia
The room was very clean, had really a comfy bed and pillows, the front desk staff were excellent and it couldn't be in a better location. This place was perfect for our stay in Whistler. Straight out of the hotel onto the village stroll where there is unlimited choice for dining, mountain biking, hiking, sightseeing on the gondola or souvenir…
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The room was very clean, had really a comfy bed and pillows, the front desk staff were excellent and it couldn't be in a better location. This place was perfect for our stay in Whistler. Straight out of the hotel onto the village stroll where there is unlimited choice for dining, mountain biking, hiking, sightseeing on the gondola or souvenir shopping. The underground parking was full, but the valet parking worked out really well. Would definitely stay here again.
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beautiful room
Jul 29, 2025kathryn FNorth Bay, Canada
Murphy bed was comfortable.
great room. KItchen was a bonus.
Easy check in and retrieval of vehicle at checkout.
Pleasant staff.
Great location
Jul 26, 2025Meander611891Oxfordshire, United Kingdom
Stayed in the deluxe Queen studio room with 2 double beds. Very comfortable beds and great location to go walking on the Alpine trails (via Gondola) or around nearby lakes. Heated pool and hot tub were outside so my children were less inclined to use them.