Royalton Antigua, An Autograph Collection All-Inclusive Resort

Dining

Caribbean Restaurant & Grill (Caribbean cuisine, open for dinner). Gourmet Marché (International buffet, open for breakfast, lunch, and dinner). Grazie Italian Trattoria (Italian cuisine, open for dinner). SCORE Brewhouse (pub and grill featuring a microbrewery, with screenings of sporting events, open for lunch and dinner). C/X Culinary Experience* (chef's table offering 7 courses with musical selections accompanying each dish). Hunter Steakhouse (signature restaurant, open for dinner). Beach Club Grill (grilled foods including burgers, club sandwiches and sorbets). Scoops Gelato and Caffe Lounge (sweet and savoury treats available throughout the day). Chill Pool Bar (featuring a swim up bar). Diamond Club™ Lounge. Martini Mix (cocktail bar).

Entertainment

Evening entertainment in the open-air theatre.

Fun and Games

Swimming pool, kids' splash pool. Pool games. The Royal Spa*. Fitness centre with instructors and classes. Non-motorised water sports including kayaking, paddle boarding, and snorkelling. Introductory scuba diving lessons. Tennis courts. Clubhouse kids club (for children aged 4-12) with live appearances from Max and Ruby™. Hangout teens lounge (for ages 13-17). Children's' playground. Cooking and dance classes. Beach volleyball. Ping pong.

Handy Stuff

Complimentary WiFi. Personalised check-in (early check-in and late check-out subject to availability). 24-hour room service*.

Resort Fees

Please note: a room levy of $5 per guest, per night applies to guests aged 6 years and above (payable locally, subject to change).

Minimum Stay

5 nights.

Additional Information

* Denotes local charge.

TripAdvisor traveller rating

Rating summary

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (2065)
Very good (807)
Average (510)
Poor (350)
Terrible (493)

AVOID AT ALL COSTS

Jul 17, 2025 Safari659160

Although the resort grounds are nice, the food is decent, and the restaurant staff were friendly, this hotel feels more like a frat party than a quiet, tranquil beach escape. From loud concerts every night (there are no rooms in the resort where you don't hear the loud bass) to foam parties, this hotel does not provide R&R. I was also greeted by… Read more

Although the resort grounds are nice, the food is decent, and the restaurant staff were friendly, this hotel feels more like a frat party than a quiet, tranquil beach escape. From loud concerts every night (there are no rooms in the resort where you don't hear the loud bass) to foam parties, this hotel does not provide R&R. I was also greeted by several bugs in my room. I tried to move rooms at night but I was told that no other rooms were available in my category. When I raised concerns about the noise, staff were rude and quick to belittle me by saying that the hotel was branded as a "party resort." Perhaps the Royalton website is more transparent, but the Marriott website is very misleading. The noise was so bad that I left early after one night. I am seriously re-thinking my lifelong loyalty to Marriott after this terrible experience. Read less

Warm Staff & Spa, But Overall the Resort Misses the Mark

Jul 17, 2025 Jasmine F

We recently stayed at Royalton Antigua and had a mixed experience. The absolute highlight was the staff—friendly, attentive, and always eager to help. Special shoutout to Coniah, our Diamond Club butler, who went above and beyond every day. He was the best part of the Diamond Club, which otherwise felt pretty lackluster. The “exclusive” perks… Read more

We recently stayed at Royalton Antigua and had a mixed experience. The absolute highlight was the staff—friendly, attentive, and always eager to help. Special shoutout to Coniah, our Diamond Club butler, who went above and beyond every day. He was the best part of the Diamond Club, which otherwise felt pretty lackluster. The “exclusive” perks didn’t match the price tag—lackluster beach area, average lounge, and minimal extras. The spa was a true gem. I had a wonderful experience, and as a plus-size woman, I really appreciated that they had a robe that actually fit. That kind of inclusivity is rare and made a big impact. On the downside, the resort needs renovations—rooms and public areas are worn, and maintenance is overdue. The food was underwhelming with limited variety and several instances where basic things (like menu items or even straws) were simply unavailable. A lot of food was from foxem, like crab cakes. You expect fresh seafood in the Caribbean. Apparently is known amongst the staff that the head chef buys cheap food items. It’s a solid spot for families with young kids, but if you're bringing teens or young adults, there’s very little for them to do. No nightlife, no programming for older kids, and not much action after dinner. Bottom line: Amazing staff and a great spa, but the resort infrastructure and amenities don’t live up to the Royalton brand. Worth it for a chill family trip—just manage your expectations. Definitely not for anyone who is a foodie. Read less

Disappointing Experience at a Resort That Doesn’t Match the Hype!

Jul 17, 2025 Wulfy W

We stayed at the Royalton Antigua in May–June 2025, having booked what was advertised as a TUI Platinum 5-star holiday with exclusive Diamond Club benefits. Unfortunately, the experience we received fell well short of expectations in several key areas. ❌ Misleading Booking Experience Before travel, the resort was downgraded by TUI from their… Read more

We stayed at the Royalton Antigua in May–June 2025, having booked what was advertised as a TUI Platinum 5-star holiday with exclusive Diamond Club benefits. Unfortunately, the experience we received fell well short of expectations in several key areas. ❌ Misleading Booking Experience Before travel, the resort was downgraded by TUI from their Platinum collection to a lower-tier offering, yet we were not informed. No option to cancel or amend was provided, despite paying a premium for top-tier service and amenities. 🏨 Room & Maintenance Issues Our room fell short of 5-star standards — a broken balcony lock, inadequate lighting, holes in the shower wall, and missing fixtures made the space feel neglected. Housekeeping was sporadic and often missed basic details. ⚠️ Safety Concerns There were several worrying safety issues: dangerously hot walkways that caused burns, loose or missing pool tiles (we witnessed a child injured), and inoperative emergency lighting in stairwells. 🍸 Diamond Club Disappointment The Diamond Club perks were underwhelming or unavailable. A hydrotherapy session included in our package was cancelled twice, and many advertised drinks and services at the bars were missing or poorly delivered. Staff seemed overwhelmed and undertrained, through no fault of their own. 📲 Poor Customer Support Attempts to address issues during our stay via the TUI app went unanswered. A manager meeting was missed, and any resolution offered felt conditional and inadequate. Following our trip, our complaint process with TUI was slow and unhelpful. Their offer? A modest holiday voucher — not nearly reflective of the issues raised. Bottom Line: While the setting of the Royalton Antigua is beautiful, the service and standards did not live up to the promise. If you're booking expecting a luxurious 5-star experience, especially under a premium package like TUI’s Diamond Club or Platinum tier, be aware that your experience may not reflect what's advertised. This was a once-in-a-lifetime holiday for us, and it didn’t deliver. Hopefully, this review helps others make an informed decision. Read less

Awesome trip but several maintenance issues

Jul 16, 2025 Beth S

It was an amazing experience but the maintenance issues might be a deal breaker as to if we will return to this resort. We had an over the water bungalow so we spent all our time in it as we paid for that experience and it was great!!! Earl our butler and Onica were absolutely amazing….. everything was amazing except the maintenance issues.

Great staff, but needs a makeover

Jul 16, 2025 Robert W Leicester, United Kingdom

First impressions, the room was clean and comfortable. Our butler was always on hand to book restaurants, check in with us most days and was willing to sort anything out for us. Staff were friendly and welcoming. We had upgraded to a swim up suite with the Diamond Club, what a waste of money. No sun at all over our pool, in the shade with bushes… Read more

First impressions, the room was clean and comfortable. Our butler was always on hand to book restaurants, check in with us most days and was willing to sort anything out for us. Staff were friendly and welcoming. We had upgraded to a swim up suite with the Diamond Club, what a waste of money. No sun at all over our pool, in the shade with bushes and a covered walk way. Diamond Club pool was next to the main pool, so noisy at times. Some of the non Diamond Club guests were served in the designated areas, which was quite annoying as we had paid extra for this. Looking closer to the amenities, the pool had tiles missing, was no longer an infinity pool, as the water level was never topped up, and leaves gathered in piles on the steps of the pool. No running water at at all poolside in the ladies toilets. Food quality at the resort was good in parts, especially the A Le Carte breakfasts. Used the buffet once, but did not return to use it again.Overall we had a very relaxing holiday which is what we went for. Would we possibly go back..not until the whole resort has had a makeover, which I think the staff were aware needed to be done. Read less

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