Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort - Adults Only | Antigua, Caribbean

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Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort - Adults Only | Antigua, Caribbean | Virgin Atlantic Holidays

Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort - Adults Only

Antigua, Caribbean

4 stars

Exclusively for adults and couples looking for a lively getaway, Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only is without question a party resort. Bringing high-energy and an All-In Luxury® experience to Antigua's beautiful Dickenson Bay, this is the place to be for singles, couples, and groups. There's never a dull moment with a range of activities and live entertainment throughout the day, and with surprise pop up events you need to be ready at all times! From water sports like snorkelling and kayaking to yoga classes and music performances, believe us when we say there's something for everyone to enjoy. After dark, Royalton CHIC Antigua comes alive with evening entertainment, including themed parties, live shows, and dancing. So grab a cocktail from one of the five bars and join in on all the action.

Amenities

Bar
Evening Entertainment
Fitness Centre/Gym
Restaurant
Room Service
Spa
Swimming Pool
Beachfront location

Explore the local area

In Dickenson Bay, conveniently located near popular attractions like Nelson's Dockyard and Shirley Heights. Transfer time from airport: 15 minutes.

Hotel Information

Room Information
Room Upgrade Information

235 rooms and suites. All with a balcony or terrace, air-conditioning, satellite TV, USB charging stations, WiFi, mini-bar, safe, Royalton signature rain shower and Exclusive DreamBed™. Luxury Rooms have either garden, pool or partial ocean views, with 1 king-size bed or 2 queen-size beds, sleeping maximum 3 adults.

All-inclusive of: all meals, snacks, alcoholic and non-alcoholic beverages. All activities and entertainment unless otherwise stated.

Hotel details

Dining

Elements (International buffet restaurant, open for breakfast, lunch and dinner), Haven (grill, Caribbean flavours), Vespa (Italian, open for dinner), Olympus (Mediterranean cuisine), Pescari* (the only overwater restaurant in Antigua, serving seafood alongside live performances, open for dinner), Hunter Steakhouse (open for dinner), Excite (sports bar and lounge), Insomnia (patisserie). 5 bars; lobby bars, beach bar, swim-up bar and Diamond Club™ pool bar (reserved for Diamond Club guests only).

Please note: reservations are required for dinner daily.

Fun and Games

Beachfront pools for relaxation and pools for activities. The Royal Spa*. Sports and fitness facilities including tennis, pickleball courts, sunrise yoga and aqua fit. Private cabanas*.

Entertainment

Daily entertainment and nightly shows. Royalton’s signature White Party.

Handy Stuff

24-hour room service. Laundry/dry-cleaning services*.

Resort Fees

Please note: a room levy of $5 per guest, per night applies to guests aged 6 years and above (payable locally, subject to change).

Additional Information

* Denotes local charge.

Trip advisor rating

4/5

914 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

60%

Very Good

11%

Average

Poor

11%

Terrible

10%

“Terrible Experience at Royalton Chic Antigua!”

Sep 21, 2025tinarP3963CJ

My husband (Axel Ruiz) and I returned on 9/4/25 from a 7 night stay at the all-inclusive Royalton Chic location in Antigua. Unfortunately, our time at this resort was not the relaxing and enjoyable experience that we had hoped for. The first room provided was #1106. It smelled of sewage and mold. "Sammy" accompanied us to the room to drop off our luggage and he stated "I agree the room doesn't smell good". I immediately went to the front desk and spoke with Aja. She appeared irritated and annoyed and said "we have no other rooms in the price category you paid for". I told her I am allergic to mold and she didn't respond. She said "I will need to speak with the manager". I stood there for a few minutes while Aja spoke with the manager Cathy(I believe this was her name. I was told she was the reception desk manager). I tried speaking with Cathy and was ignored. At no time did it appear that Aja wanted to resolve the issue, rather she was rude and dismissive. My husband and I were "told" to sit down and wait to see if anything could be done. After a half hour we approached the front desk and spoke with Cathy. She said she would need to speak with her manager. My husband and I waited in the lobby for over two hours to get a new room. During that time, staff and hotel guests saw me visually upset and almost in tears. One female butler came up to me and asked me if I was ok and said I noticed you two have been sitting here for a long time. At 7pm, Teiquan, the hotel manager approached us and said he would have to look into the option of another room. We were notified by Cathy that Teiquan was preparing a room for us and it shouldn't take too long. At 7:30pm, my husband approached Cathy and requested an update. Cathy said she called Teiquan and the room will be ready in 15 minutes. At 8pm, my husband approached Cathy again because there had been no update. She once again said the room was almost finished. My husband asked to speak with Teiquan and Cathy said "he's on a call". Cathy was able to get Teiquan on the phone and we spoke with him. He said, "I am waiting on a few things for the room". I asked to see the room. A few minutes later, Teiquan showed up in the lobby. He debated with my husband and I about room availability and how much time it took for the room to be prepared. All of this was happening with multiple hotel patrons standing around. The hotel appeared less than half full. Since it was not "high season", I am confident that there were other rooms available that didn't smell like sewage and mold. The second room #1204 smelled better than room #1106 however by day two it smelled like a wet/damp basement. I told Tiequan that the room smelled "like a dirty mop". We noticed that the musty mold smell was worse when using the air conditioner. I tried to limit use of the AC, however when left off for too long the room became damp and the bed linens began to feel damp and the floor felt wet. There was also a strong mold smell when opening the dresser drawers near the tv. The room had one towel, no hand/bar soap, and no wine glasses. The ceiling fan in the room only operated on high and I asked for maintenance to take a look at it and no one showed up. The AC ran continuously and would not turn off once the set temp was reached in the room. After returning from the trip, I searched the internet to see if others had similar issues and found that a previous guest "Bobby Dickey" had the same issue with room 1204 12 weeks ago and requested to be moved because of mold in the room. (See attached photo) -Buffet closed on 9/1 until we left on 9/4. Buffet was moved to Olympus specialty restaurant. There were limited food options at Olympus. No longer had the option to brick oven pizza. -Lunch and dinner buffet options were the same each day. It appeared the food was recycled. -There was no meat carving station like other all-inclusives. -Food Truck- One two occasions, I stood in line at the food truck for 45 minutes when I was the third person in line. The guy making the food focused only on making food for the butters. Hotel patrons were complaining however the guy ignored us and continued to only make room service orders for Diamond Club members. This is horrible! I felt like a second class citizen. -Large sections of missing tiles in all pools and on in-pool chairs at the swim up bar. -Pool water was below the level that would skim bugs and debris which resulted in a disgusting layer of bugs on the top of water. -Paper napkins, straws, food, plastic cups and other items remained on the bottom of two pools for 5 days of our stay. On day 6, we finally saw someone cleaning the pools. We never saw someone testing the water during our stay. We see this daily at other resorts. -Sewage removal truck on-site day. Sometimes twice per day (see attached photo). Lobby and entertainment smelled like sewage everyday. Spa--I had to ask for a towel. Staff said they were waiting on towels to be delivered. -Jets weren’t working in the large plunge pool on one entire side. I alerted Danielle and said she would alert management. -Jets weren’t working in the hot tub. I alerted Danielle and said she was aware. She said she had a fix for the issue. She did get the keys to work however I don’t understand why I had to go to her for her to fix them. Hot tub water was lukewarm. -There were two men working on fixing a ceiling light next to the locker room that has no door. I felt uncomfortable changing clothes with two men standing 3 feet away from me. -Hot water for tea in the carafe was cold. I told the reception staff. It was replaced along with two other apparently cold hot water carafe. Customer Service:-No frozen drinks were available during the entire stay. None of the bar had the frozen drink machine operating. -Swim up bar only served beer until around noon each day because they said “no one has brought us liquor yet”. -Took two days to get two wine glasses and a bottle opener to be brought to room for the complimentary bottle of wine. Received the GM Welcome Letter two days after check-in. -Breakfast staff was not attentive. Each day I had to stand up and walk to a staff member and ask for coffee. One day, I sat for 10 minutes and watched a staff stage each table around me and never once asked me if I wanted anything. My husband asked for orange juice one morning and the staff, "do you want me to bring it to you?". My husband said "yes". -There was no drink service around the pools and no drink service at night during the shows. -Special Celebration Beach Dinner--Teiquan offered me and my husband a "on the house" special celebration beach dinner to make up for the 2 hour check-in headache. We accepted and hoped for a memorable experience. I met with Teiquan and one of his staff in the concierge office and chose Option #3 menu which included: see attached photo; however I received a salad, tomato soup and shrimp not lobster (see attached). During the meal we immediately notified Oneika (our server) and Darion (Buffet Manager) that we were supposed to have lobster, not shrimp. Darion first stated "you told your butler that you wanted shrimp". I told him that we don't have a butler, he then said "Teiquan substituted lobster for shrimp". Approx 15 mins later, Darion told us that he would honor the lobster request. A half hour later, we asked for an update and were told by Oneika "the lobster is on the grill". Another 20 minutes later, we asked Darion for an update and he said "it takes time to cook lobster because they have to rest after coming out of the cooler". We explained that it doesn't take an hour to cook lobster. He then said it should be another 15-20 minutes. At this point we told him we were leaving. At this point we had to wait 45 minutes after we were told the lobster was on the grill. I spoke with Teiquan immediately afterwards and he said, "lobster isn't an option". I asked to see the menu options that I was shown when I chose option #3. I quickly pointed out that on the paper option #3 has lobster, not shrimp. He then said "well sometimes people substitute food". I told we did substitute anything for option #3. I then asked for a print out of what was entered in the computer for our special dinner. See attached. Every food choice was entered incorrectly! There was a lady in the office when I was speaking to Teiquan and she said "mistakes happen and maybe you received someone else's menu choices".

“Par excellence service from Nekesha and her staff”

Sep 19, 2025Vidya S

Nekesha and her staff were par excellence when it came to service. Thus far she and her staff has given the best hospitality service, she even went over and beyond to help us book our future restaurant reservations for the rest of our stay as we couldnt book them online and had asked several members since we came and no one really assisted Recommend Nekesha be promoted to manage all eateries as none so far has shown her level of competence.

“The Pescari”

Sep 19, 2025Tracy R

The Pescari restaurant is an amazing experience to say the least with its beautiful views and amazing staff one lady in particular Nekesha went above and beyond to ensure we had the best experience possible. The food is really delicious and the seafood is not to be missed absolutely brilliant

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This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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