My wife and I stayed here in August and had a great time here. The island of Grenada is beautiful, and the hotel is perfectly situated to be able to access many of the top sites. A must-stay for those looking for a relaxing, tropical holiday.
Check in
We found check-in to be a little underwhelming. The porter who greeted us when we got out of the car, was enthusiastic and very welcoming; however, the same could not be said for the member of staff at reception. There was no real smile, we were given a form to fill-in and sign and not made to fill that welcome during the whole process. The fact that after a long day of travelling, we had to fill these forms in whilst standing and we’re not offered a seat did not make us feel particularly special or welcome. We were given a fruit cocktail or a rum punch and a cold towel which was very welcome and refreshing.
After filling these forms in, we were then taken to our room. Sadly, there was a mixup from the front desk as to which room we should have been allocated to. This led to the Porter opening the room that we thought we should have only to find that it was already occupied by other guests And for us to see this guest in a state of undress. This was incredibly embarrassing for us and in particular, the poor gentleman who we had walked in upon. I understand that this is not common practice however hopefully lessons have been learned and new protocols have been put in place to ensure that no one has to experience this again.
Accommodation
The rooms are a little dated, no USB ports and limited plugs. However, they were incredibly comfortable, and a decent size. They were kept clean throughout the week, and a turn-down service is also provided, which is a nice touch. There is a mini-fridge in the room which is empty. Water is not provided as the water from the taps is safe to drink. There is a shop just over the road if you prefer bottled water.
Food and Drink
The food and drink across the week was delicious. Breakfast was a buffet style, and there was an egg station where they would cook you eggs of your choice fresh for you.
Lunch was also a buffet style, although there was also the choice of choosing off the menu if you wanted. The lunch menu was generally things like burgers, sandwiches etc. These were all tasty. The buffet was generally local cuisine and also very nice.
Dinner was generally a-la-carte (there were a couple of times when it was buffet - bbq and Indian food) and was lovely. There was usually a choice of four different meals, with one of them being vegetarian. We stayed for 10 nights, and did not have a repeat menu in that time.
In regards to drinks, the bar next to the pool opened at 8am, and you were able to get any drink from this time. There were a range of cocktails available as part of the all inclusive, the wine was nice and the beer always refreshing. We took cups to keep our drinks cold, which was a great choice and highly recommended.
Staff
The staff were generally brilliant: polite, eager to please, and many would remember your regular drink order.
The majority of staff, even if they are not directly guest facing (security, gardeners etc) greeted us with a smile and a friendly greeting to ensure that we felt welcome.
Grounds and Location
The airport is only a short drive away, which is another good point. The hotel is situated on the Grand Anse Beach, so the location is perfect. The sand is lovely and soft, and the water is warm. The grounds inside the hotel are well-maintained, and the staff looking after them work incredibly hard. Another bonus is that there is a wonderful dive school on the grounds which will cater for novices who want to learn, to experienced divers.
Overall, our trip to Coyaba bay was fantastic. The hotel is is quite small, which is just what we were looking for. However, for those who are after a party vibe, this is probably not the place for you.
Yes there was a rocky start, but the overall holiday was wonderful, and we would definitely come back again.
