Royalton Grenada, An Autograph Collection All-Inclusive Resort

Dining

Grazie Italian Trattoria (Italian comfort food, open for lunch and dinner). Ma Maison (traditional French cuisine, open for dinner). Gourmet Marche (International buffet restaurant, open for breakfast, lunch, and dinner). Scoops Gelato and Caffe Lounge (open throughout the day for sweet and savoury treats, and freshly brewed coffee). Taj (Indian restaurant, open for dinner). Nibbles (serving drinks and snacks by the pool and beach). Martini Mix (cocktail bar open throughout the day). Sands Beach Bar. Lobby bar. Diamond Club™ Pool Bar. Dips Swim-up Bar. Diamond Club™ Lounge. Chill Pool Bar. 24-hour room service.

Entertainment

Daily entertainment and nightly shows.

Fun and Games

3 swimming pools, including kids' splash pad. Royal Spa*. Fitness centre with instructor-led classes. Non-motorised water sports including kayaking, paddle boarding, Hobie cat sailing, and snorkelling. Introductory scuba diving lesson. Beach volleyball. Beach soccer. Table tennis. Tennis court. Clubhouse Kids' Club (aged 4-12 years). Cooking and dance classes.

Handy Stuff

Complimentary WiFi access. 24-hour concierge service.

Additional Information

* Denotes local charge.

Please note: Restaurants may open on a rotational basis, and opening hours may be subject to change.

TripAdvisor traveller rating

Rating summary

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Traveller rating

Excellent (1913)
Very good (505)
Average (253)
Poor (122)
Terrible (153)

Royalton left a lot to be desired. The only bright spot was the butler service.

Aug 14, 2025 Dana T

Our stay was not satisfactory with the exception of the butler. Rohan was phenomenal. It definitely didn’t meet what we would consider Diamond Club status. Personally, I would steer clear of Royalton brand for any future travel at any Our stay was not satisfactory with the exception of the butler. Rohan was phenomenal. It definitely didn’t… Read more

Our stay was not satisfactory with the exception of the butler. Rohan was phenomenal. It definitely didn’t meet what we would consider Diamond Club status. Personally, I would steer clear of Royalton brand for any future travel at any Our stay was not satisfactory with the exception of the butler. Rohan was phenomenal. It definitely didn’t meet what we would consider Diamond Club status. Personally, I would steer clear of Royalton brand for any future travel at any location. We couldn’t take a decent shower (HUGE ISSUE). We had to choose from good water pressure and scalding hot water or good water temperature and no pressure (trickling water stream). Our butler notified maintenance and it was not fixed nor did they offer to move us to a room where the shower wasn’t scalding hot to get suitable water pressure. Our issue was completely ignored. They didn’t service our room one day so we had no clean towels/ wash cloths. We requested them & it took hours to arrive. We requested cleaning service - never came, toilet tissue - never came, ice (no ice machine in our building) - never came. Food was ok. Service at breakfast buffet- not satisfactory. We ordered coffee and mimosas when we were first seated. The server ran out of coffee and only filled my cup 1/4 full, she never came back to provide a full cup of coffee. The mimosas came after we finished our meal and had a conversation with the manager. The service was still extremely slow the remaining days of our stay. The menus at the specialty restaurants included specific specialty items that were out of season or not available. The specialty meats were consistently overcooked. The Diamond club pool didn’t have bartenders to serve the walk up area so you had to get out of the pool and go up top for drink service. The premium liquor didn’t include any reposado tequila only blanco. Read less

Good family resort

Aug 12, 2025 Marguerite R Port of Spain, Trinidad

Overall a good experience. Great food options and exceptional customer service (special shoutout to Vernelle). Stayed in an ocean front room- well stocked mini fridge with daily replenishment and daily housekeeping. Only downside was that I could hear the guests on both sides of the room. Also, the main dining area/buffet could do with AC. The… Read more

Overall a good experience. Great food options and exceptional customer service (special shoutout to Vernelle). Stayed in an ocean front room- well stocked mini fridge with daily replenishment and daily housekeeping. Only downside was that I could hear the guests on both sides of the room. Also, the main dining area/buffet could do with AC. The days were extremely hot and though breezy, the restaurant was quite warm. Read less

Fantastic hotel ..avoid if not going to Carnivals!!

Aug 12, 2025 Jennifer W

We have had such a lovely time here in Grenada, lovely hotel set in beautiful grounds, which are constantly maintained ( lots of plants & trees) really good gym, Italian restaurant lovely.waitresses very attentive The Diamond club was excellent, BIG shout out to one of our butlers Edson whose professionalism was exceptional, nothing was too much… Read more

We have had such a lovely time here in Grenada, lovely hotel set in beautiful grounds, which are constantly maintained ( lots of plants & trees) really good gym, Italian restaurant lovely.waitresses very attentive The Diamond club was excellent, BIG shout out to one of our butlers Edson whose professionalism was exceptional, nothing was too much trouble, awesome guy!!. Our room was lovely & spacious & clean. Our only gripe were some guests from standard/Royalton coming over to the diamond club pool with ‘friends’ who were Diamond club ..it wouldn’t have bothered us so much but they felt it was exceptable to play their boom box loud by pool side & get totally inebriated making them shout louder, taking over. Security just watched on! Unfortunately this was not managed by hotel management. In previous hotels there has always been management presence around hotel at various times to chat to guests & support staff to address such issues,we didn’t see the hotel manager once.. Overall though we loved staying at this hotel, lovely food, friendly staff.. big shout out to Kelson & Jeremy ( gym team) who did awesome early morning walks and aqua classes!! To the bar butlers Eldey, Rocky & Abigail.. to Shenelle & Jennifer in the buffet ..Adrian the ‘singing egg man’ who makes amazing omelettes eggs how you want and to chef Kimberly who came & reassured my daughter regarding a food allergy…thank you !! Read less

Still waiting for my refund !

Aug 12, 2025 O5237ZRtinac Reading, United Kingdom

We stayed here in April this year. I emailed Elena at the hotel asking about the “Diamod Club”. We talked about the benefits, in the end we decided to go with the “ Diamond Club experience “, which was $900 for our 10 night stay. When we arrived after a lot of messing around and paying upfront at the Diamond Club reception, we went to our room,… Read more

We stayed here in April this year. I emailed Elena at the hotel asking about the “Diamod Club”. We talked about the benefits, in the end we decided to go with the “ Diamond Club experience “, which was $900 for our 10 night stay. When we arrived after a lot of messing around and paying upfront at the Diamond Club reception, we went to our room, which was in the main part of the hotel. We were told that we had access to the Diamond club beech and the Diamond club private beech bar, also the diamond club lounge. Firstly the lounge only holds about 8 people, very basic not at all the place you’d want to sit and relax. The private beech was lovely but the problem was it wasn’t “ private” anyone could use it,also the private beech bar that was supposed to to be exclusive to Diamond members only was open to all and the staff were so miserable and there was always a queue as there was only ever one member of staff serving. After 3 days I decided to contact customer relations we were taken to a room with Jade and Kenisha, I explained how disappointed we were with the Diamond Experience costing $900 . They both understood where we were coming from and in the end offered us a refund of $300 not great but you learn from experience. On our final day we met with Jade at the reception filled in the forms for our refund, this never arrived, I have sent about 15 emails to the hotel,head office,the Royalton group and not one reply from anyone. I have to say how greatly disappointed I am with Royalton. This has put me off staying at this chain of hotels ever again, after having good experiences at there other hotels. We are now in August and still no reply. Shame on you Royalton. Read less

Thank you!!

Aug 11, 2025 kop q

I had an incredible stay at the Royalton Negril, and Terry from the VibeTeam was a huge reason why! Her vibrant energy and warm personality lit up every activity she hosted..Terry made sure everyone felt included and had a blast.

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