We just returned from a 7 night stay at Sandals Grenada, and we can honestly say it was one of the most unforgettable vacations of our lives! From the moment we arrived, the entire team went above and beyond to make us feel genuinely welcomed, cared for, and truly special. Every smile, thoughtful gesture, and attention to detail reflected a level of warmth, professionalism, and hospitality that exceeded all expectations. Our hearts are still full from the incredible memories we made.
Exceptional Team Highlights
Joanne Adams – Joanne is the heart and soul of Sandals Grenada. From our check-in, she made us feel completely at home. By our second day, she had memorized our drink orders and greeted us with such warmth and joy that it instantly lifted our spirits. We were celebrating my partner's birthday on our trip, and Joanne was among the first to extend her well wishes and partake in the day, turning it into a truly unforgettable experience. Her dedication, care, and attention to detail transformed a wonderful vacation into a once-in-a-lifetime memory.
Itafia Phillips (Housekeeping) – Itafia is an absolute treasure. From the moment we met her, her warmth, kindness, and attention to detail were extraordinary. Each night our room was perfectly refreshed, from spotless bathrooms to neatly folded clothes. Beyond that, her playful notes, meaningful conversations, and joyful personality made us feel like family. She truly made our stay magical.
Rachel (Café) – Rachel was one of the sweetest souls we met. She encouraged us to try local ice cream flavors and even saved the soursop flavor for us to try, keeping her promise two days later. Every interaction with Rachel was warm, thoughtful, and memorable—she holds a very special place in our hearts.
Front Desk Team – Terick Frank & Naomi – They went above and beyond to help celebrate the birthday, preparing our room with gifts, cards, cake, and champagne. Terick even ensured we received a departing gift a day early, knowing he would be off on our actual departure day. Their professionalism, care, and attention to detail made us feel like family.
Pub & Bar Teams – Mario, Jaffeh, Keeshana, Kisses (“Sugar, Sweetness”) – The energy, friendliness, and personalized service at the pub and bars made them some of our favorite spots on the resort. They remembered our drink preferences, greeted us by name, and created such a fun and welcoming atmosphere. Their positivity and pride in their work made every visit memorable.
Restaurant Teams – Butch’s, Spices, Neptune’s (including Dellise Charles & Pattia) – Every meal was met with warm welcomes, attentive service, and seamless professionalism. Butch’s went above and beyond to celebrate my partner's birthday with a beautiful table setup, birthday song, and cake, and even accommodated us on our final night. Their teamwork and dedication truly elevated every dining experience.
We also want to give a huge shout‑out to the entertainment team at Sandals Grenada for keeping every day and night full of energy, fun, and unforgettable moments. The music was amazing thanks to singer Nadia Skeete, whose voice added so much soul and joy to our evenings, and the incredible DJs—DJ Dezzy and the DJ at the pool bar—who kept the vibes just right from morning through night.
The entertainment staff, including Nigel, Jazzy, and the two lovely ladies who ran the pool activities, truly made our days brighter. They went above and beyond by taking song requests, giving us personal shout‑outs by the pool, and creating an atmosphere that was welcoming, joyful, and so much fun. Their enthusiasm, energy, and genuine care made each moment even more memorable, and we looked forward to every activity and event because of them.
Photography Team – Dillion Gills & Ahzilfa McMillians – Dillion made us feel comfortable during our photo shoot while capturing incredible shots we will cherish forever. Ahzilfa’s warm personality and outstanding service made the entire process seamless and enjoyable.
Special Thanks to Leadership – Ginger & Mr. Fraser – Meeting Ginger was one of the most meaningful moments of our trip. She gave us her full attention, ensured every detail was perfect, and introduced us to Mr. Fraser, who also made a lasting impression. Even in a brief encounter, his warmth and attentiveness ensured our stay was smooth and enjoyable. It was clear how much both of them genuinely care about every guest’s experience.
Final Thoughts
From the very depths of our hearts, thank you to Ginger, Mr. Fraser, Joanne, Itafia, Dellise, Pattia, Dillion, Ahzilfa, Keeshana, and every single member of the Sandals Grenada family. You didn’t just provide service—you created an experience full of warmth, kindness, and genuine care. Every detail, smile, and thoughtful gesture reminded us that we weren’t just guests—we were truly seen, valued, and loved.
We leave with hearts overflowing with gratitude and joy, and we cannot wait to return to our Sandals Grenada family. This resort and its incredible team set the gold standard for hospitality.
With all our love, deepest appreciation, and endless gratitude,
A & P
