AVA Cancun

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AVA Cancun | Cancun, Mexico | Virgin Atlantic Holidays

Cancun, Mexico

5 stars

Ready for a holiday that’s all about more? More luxury. More adventure. More unforgettable memories. Welcome to AVA Resort Cancun, where the Caribbean’s turquoise waves meet indulgent all-inclusive living. Located smack-bang on Cancun’s dazzling Hotel Zone, AVA boasts postcard-perfect ocean views and its very own sustainable lagoon (yep, a man-made paradise powered by eco-genius Crystal Lagoon tech). This shimmering turquoise haven is the heart of the resort—perfect for paddle boarding, kayaking, or just floating with a cocktail in hand. Now, let’s talk food and drink. AVA is basically a global foodie fest with 17 restaurants dishing up everything from modern Peruvian to classic Parisian. Evenings are a vibe too, with live music, theatrical shows, and a nightclub that keeps the beats pumping ‘til sunrise. Prefer downtime? The sprawling spa offers everything from hydrotherapy circuits to top-to-toe pampering.

Amenities

Kayaking
Kids Club
Teen Club
Bar
Evening Entertainment
Fitness Centre/Gym
Games Room
Night Club
Restaurant
Spa
Swimming Pool
Beachfront location

Explore the local area

Prime location in Cancun's Hotel Zone. Transfer time from Cancun Airport: 10 minutes.

Hotel Information

Room Information
Room Upgrade Information

1,622 rooms, suites and villas. All with a private terrace overlooking the ocean, spacious lounge area, two-person spa tub, smart TV, coffee machine and mini-bar (stocked with soda, bottled water and domestic beer). Master bathrooms with separate rain shower, toilet and double sinks. Oceanfront Rooms have a sofa bed (king only), spa-inspired bath, workspace, and private terrace with two-person spa tub. Rooms with 1 king-bed and sofa bed sleep 2 adults and 2 children (up to 12 years), or 2 adults and 1 teen (up to 17 years), or 2 queen beds sleep 3 adults and 1 child (up to 17 years), or 2 adults and 2 children (up to 17 years), or 1 adult and 3 children (up to 17 years).

All Inclusive includes: casual and à la carte dining. Beverages (including alcoholic drinks). 24-hour in-room service.

Hotel details

Dining

17 restaurants and bars including: Bao (Asian Kitchen), Black Iron (woodfire grill), Chez Moi (French restaurant), Livo (Mediterranean cuisine), Veranda (Italian restaurant), Copal (Mexican restaurant), Kita (Teppanyaki Grill North), Minami (Teppanyaki Grill South), Food District (International Gastro Market), Plaza MX (Mexican Gastro Market), Copal Tacos, Aroma (cafe and bakery), Konos (ice creams and frozen yogurt), Bayside Cafe, Dez Day Club (food and craft cocktails exclusively for adults).

Fun and Games

6 pools including adults-only and a dedicated kids pool and water park. AVA Bay (a 2.8-acre sustainable lagoon powered by Crystal Lagoons® technology. This artificial saltwater bay provides an eco-friendly water playground where you can swim, kayak, or relax in floating cabanas). Spa* and beauty salon*. Gym with individual and group fitness, yoga, pilates and spin classes. Land and non-motorised water sports. 6 pickleball courts. Kids club (4-12 years) and Teen Lounge (including basketball, ping pong, bowling, AR gaming. 13-17 years). The Alley bowling*. Golf*. Laser Tag*. Escape room*. Arcade*.

Entertainment

Nightly entertainment. Nightclub featuring local Tulum DJs.

Handy Stuff

Complimentary WiFi. 24-hour in-room service. Boutique shops*. Housekeeping daily service and turndown service.

Resort Fees

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $3.72 USD per room, per night (payable locally, subject to change).

Additional Information

* Denotes local charge.

Trip advisor rating

4.2/5

1,319 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

64%

Very Good

14%

Average

Poor

Terrible

“Yay. So yummy”

Oct 23, 2025Lacey G

We loved Ismael!! Drinkers were awesome and service was 10/10. We will be back tomorrow for more cocktails. I had a martini

“Great time away”

Oct 23, 2025Joshua K

This is a great property all around. Great food, great service, beautiful property. We had a fantastic time. Travel from the airport is short which is amazing. Our butlers, Ariel and Abraham, were great and took care of anything we needed quickly and efficiently.

“Amazing”

Oct 22, 2025Stephanie H

We had an amazing experience. The space was very low key and we did a personal tequila tasting. Ismael took very good care of us

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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AVA Cancun

Cancun, Mexico

5 stars

Amenities

Kayaking
Kids Club
Teen Club
Bar
Evening Entertainment
Fitness Centre/Gym
Games Room
Night Club
Restaurant
Spa
Swimming Pool
Beachfront location

Explore the local area

Prime location in Cancun's Hotel Zone. Transfer time from Cancun Airport: 10 minutes.

Hotel Information

Room Information
Room Upgrade Information

All Inclusive includes: casual and à la carte dining. Beverages (including alcoholic drinks). 24-hour in-room service.

Hotel details

Dining

Fun and Games

Entertainment

Nightly entertainment. Nightclub featuring local Tulum DJs.

Handy Stuff

Complimentary WiFi. 24-hour in-room service. Boutique shops*. Housekeeping daily service and turndown service.

Resort Fees

Additional Information

* Denotes local charge.

Trip advisor rating

4.2/5

1,319 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

64%

Very Good

14%

Average

Poor

Terrible

“Yay. So yummy”

Oct 23, 2025Lacey G

We loved Ismael!! Drinkers were awesome and service was 10/10. We will be back tomorrow for more cocktails. I had a martini

“Great time away”

Oct 23, 2025Joshua K

“Amazing”

Oct 22, 2025Stephanie H

We had an amazing experience. The space was very low key and we did a personal tequila tasting. Ismael took very good care of us

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

AVA Cancun

Amenities

Hotel details

Dining

Fun and Games

Entertainment

Handy Stuff

Resort Fees

Additional Information

Protection for your Package Holiday

AVA Cancun

Amenities

Hotel details

Dining

Fun and Games

Entertainment

Handy Stuff

Resort Fees

Additional Information

Protection for your Package Holiday

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