AVA Cancun

Cancun, Mexico

Star rating

Oceanfront 2 Queen
AVA Bay
Copal
Veranda
Food District
Chez Moi
Chez Moi
Plaza MX
The Cocktail Bar
Central Oceanfront Room
Sundeck Suite
Sundeck Suite
Spa
Oceanfront 2 Queen
AVA Bay
Copal
Veranda
Food District
Chez Moi
Chez Moi
Plaza MX
The Cocktail Bar
Central Oceanfront Room
Sundeck Suite
Sundeck Suite
Spa

The hotel

Ready for a holiday that’s all about more? More luxury. More adventure. More unforgettable memories. Welcome to AVA Resort Cancun, where the Caribbean’s turquoise waves meet indulgent all-inclusive living. Located smack-bang on Cancun’s dazzling Hotel Zone, AVA boasts postcard-perfect ocean views and its very own sustainable lagoon (yep, a man-made paradise powered by eco-genius Crystal Lagoon tech). This shimmering turquoise haven is the heart of the resort—perfect for paddle boarding, kayaking, or just floating with a cocktail in hand. Now, let’s talk food and drink. AVA is basically a global foodie fest with 17 restaurants dishing up everything from modern Peruvian to classic Parisian. Evenings are a vibe too, with live music, theatrical shows, and a nightclub that keeps the beats pumping ‘til sunrise. Prefer downtime? The sprawling spa offers everything from hydrotherapy circuits to top-to-toe pampering.

Amenities

  • Kayaking
  • Kids Club
  • Teen Club
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Games Room
  • Night Club
  • Restaurant
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Prime location in Cancun's Hotel Zone. Transfer time from Cancun Airport: 10 minutes.

Hotel information

1,622 rooms, suites and villas. All with a private terrace overlooking the ocean, spacious lounge area, two-person spa tub, smart TV, coffee machine and mini-bar (stocked with soda, bottled water and domestic beer). Master bathrooms with separate rain shower, toilet and double sinks. Oceanfront Rooms have a sofa bed (king only), spa-inspired bath, workspace, and private terrace with two-person spa tub. Rooms with 1 king-bed and sofa bed sleep 2 adults and 2 children (up to 12 years), or 2 adults and 1 teen (up to 17 years), or 2 queen beds sleep 3 adults and 1 child (up to 17 years), or 2 adults and 2 children (up to 17 years), or 1 adult and 3 children (up to 17 years).

All Inclusive includes: casual and à la carte dining. Beverages (including alcoholic drinks). 24-hour in-room service.

Room upgrades

Oceanfront Couples feature a master bedroom with 1 king bed, spa-inspired master bath with double rain showers and lounging tub, expansive closet space, and a private terrace with daybed and outdoor two-person spa tub, sleeping maximum 2 adults.

Central Oceanfront feature living space with TV room, comfortable sofa, master bedroom with 1 king bed and en-suite, private terrace, sunbed and lounge area, and a spa tub, sleeping maximum 2 adults.

Oceanfront F&F overlook Ava Bay and feature a master bedroom with 1 king bed, TV room with a daybed, living area, private terrace with L-sofa lounge and a 6-person spa tub, sleeping maximum 2 adults and 2 children (up to 12 years and maximum 1 teen up to 17 years old), or 3 adults and 1 child (up to 12 years old).

F&F Sundeck Suite overlook Ava Bay and feature a master bedroom with 1 king bed, TV room with a daybed, living area with sofa, sundeck and outdoor living room, plus sun-tanning beds and a 6-person spa tub, sleeping maximum 2 adults and 2 children (up to 12 years and maximum 1 teen up to 17 years old), or 3 adults and 1 child (up to 12 years old).

  • Booking Bonus: Stay in an Ocean Front Family & Family or Friends Sun Deck Suite and receive 1 Laser Tag session for two or 2 bowling lines per room per stay. Customers staying in Ocean Front Couples Room receive 1 complimentary massage per person per stay. Offer valid when staying a minimum of 5 nights between 19 Oct '25 –17 Dec '26. Book by 02 Jun '25.Any applicable offers have been calculated into the pricesshown. Offers may not be combinable Blackout dates apply. Terms andconditions apply. 
  • Booking Bonus: Book by 2 Jun '25 in an Ocean Front F&F or F&F Sun Deck Suite and receive 1 Laser Tag session for two pax per room per stay or 2 bowling lines per room per stay OR receive a complimentary AVA Signature Massage when you book an Ocean Front Couple room for stays between 19 Oct '25–17 Dec '27 when staying 5 nights or more. Terms and conditions apply. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. 
  • Book by 31 May ‘25 to receive up to $200 USD resort credit between 18 Dec '25 - 17 Dec '26.  Terms and conditions apply. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. 

17 restaurants and bars including: Bao (Asian Kitchen), Black Iron (woodfire grill), Chez Moi (French restaurant), Livo (Mediterranean cuisine), Veranda (Italian restaurant), Copal (Mexican restaurant), Kita (Teppanyaki Grill North), Minami (Teppanyaki Grill South), Food District (International Gastro Market), Plaza MX (Mexican Gastro Market), Copal Tacos, Aroma (cafe and bakery), Konos (ice creams and frozen yogurt), Bayside Cafe, Dez Day Club (food and craft cocktails exclusively for adults).

Nightly entertainment. Nightclub featuring local Tulum DJs.

6 pools including adults-only and a dedicated kids pool and water park. AVA Bay (a 2.8-acre sustainable lagoon powered by Crystal Lagoons® technology. This artificial saltwater bay provides an eco-friendly water playground where you can swim, kayak, or relax in floating cabanas). Spa* and beauty salon*. Gym with individual and group fitness, yoga, pilates and spin classes. Land and non-motorised water sports. 6 pickleball courts. Kids club (4-12 years) and Teen Lounge (including basketball, ping pong, bowling, AR gaming. 13-17 years). The Alley bowling*. Golf*. Laser Tag*. Escape room*. Arcade*.

Complimentary WiFi. 24-hour in-room service. Boutique shops*. Housekeeping daily service and turndown service.

Please note: a travel tax of $11 per adult (over 15 years old) applies when visiting the Mexican state Quintana Roo. The payment can be made prior to travel, upon arrival or during the stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $3.72 USD per room, per night (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (532)
  • Very good (143)
  • Average (85)
  • Poor (54)
  • Terrible (87)
Image of the Tripadvisor rating AVA was great!

May 12, 2025 BobE54 Orange Beach, Alabama

The restaurants and services were excellent and the resort is spectacular! The Cocktail Bar was great with nightly entertainment. Our butlers were very helpful. The views from the rooms were fantastic and bed was very comfortable. We plan to come back next year!
Image of the Tripadvisor rating Long Weekend

May 12, 2025 bigpoppa527 Chicago, Illinois

Hotel is massive ! When it’s done it will be a great hotel hence the 4 stars. Rafa and Randy took great care of awesome butlers ! The food was amazing !! Highly recommend the French restaurant, Mexican and also the steakhouse! But the spa needs to speak to the men’s attendants extremely rude !! The grounds are clean and the pools are warm and… Read more
Hotel is massive ! When it’s done it will be a great hotel hence the 4 stars. Rafa and Randy took great care of awesome butlers ! The food was amazing !! Highly recommend the French restaurant, Mexican and also the steakhouse! But the spa needs to speak to the men’s attendants extremely rude !! The grounds are clean and the pools are warm and inviting! Enjoy Read less
Image of the Tripadvisor rating Great experience

May 10, 2025 Squenia D

The resort was massive, very modern. Every employee we encountered was very friendly. We had a superb time. Mr George greeted us from the start and knew exact How to cater to us. Miguel at the bar whipped us some amazing drinks. The massages were amazin.
Image of the Tripadvisor rating It’s giving Lux

May 10, 2025 Ania B

This Hotel is 10/10 Experience!!! It screams luxury all around. It’s beautiful modern and very aesthetic! Definitely will be back , Miguel the bar tender gave us the best service! Thank you everyone at AVA they really make you feel at homeee
Image of the Tripadvisor rating Bar crew is the best

May 10, 2025 Samuel L

The best people overall. From the pools to the beach and the restaurant and drinks on the bar. So excellent. And wait the Dez and karaoke bar, people are all amazing. And the butlers are all amazing. Suites are huge and all facing the ocean. The pool is so long and they have a salt water bay pool.