Hilton Cancun, an All-Inclusive Resort

Cancun, Mexico

Star rating

Swim Up Sunset View
Swim Up Sunset View One King Bed
Resort View One King Bed
Resort View One King Bed
Resort View One King Bed
Deluxe Ocean Front One Bedroom Suite
Deluxe Ocean Front One Bedroom Suite
Private dining set up
1 of 14
Swim Up Sunset View
Swim Up Sunset View One King Bed
Resort View One King Bed
Resort View One King Bed
Resort View One King Bed
Deluxe Ocean Front One Bedroom Suite
Deluxe Ocean Front One Bedroom Suite
Private dining set up

The hotel

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    Cancun. The name alone sounds like a cocktail. And at the Hilton Cancun, an All-Inclusive Resort, it actually is - shaken, stirred, and served with a slice of lime and a side of "why didn’t I come here sooner?" Perched between the jungle and the Caribbean Sea (not a bad postcode), this 5-star all-inclusive stunner is just 20 minutes from Cancun Airport - which means less faffing, more beach. Think endless eats, tequila-laced sunsets, and the kind of pools you’ll dream about long after you’re home. Forget wristbands and buffet roulette - this is all-inclusive, redefined. We’re talking 12 dining venues (yes, twelve), with flavours from tacos and tequila to sushi and sizzling steak. Plus, premium drinks on tap, and zero guilt ordering that second poolside margarita. Whether you're doing laps, or perfecting the art of the float, Hilton Cancun's two massive infinity pools come with million-dollar views of the Caribbean. Or hit the private beach and dip your toes in the kind of turquoise you thought was photoshopped. There’s a jam-packed kids’ club, splash zone, and teen space - so yes, you can enjoy a grown-up dinner while the little ones are living their best lives. Family holiday, upgraded. Live music. Theme nights. Beach parties. Hilton Cancun brings the buzz, from laid-back afternoons to lively evenings under the stars. Whether you're salsa-ing or sipping, you won’t be short of stories to post.

    Amenities

    • Kids Club
    • Teen Club
    • Bar
    • Evening Entertainment
    • Fitness Centre/Gym
    • Internet Access
    • Restaurant
    • Room Service
    • Safety Deposit Box
    • Swimming Pool
    • Beachfront location

    Where is it

    Located in secluded mangrove nature preserve, between Cancun and the quiet fishing village of Puerto Morelos. 20 minutes South from Cancun’s popular Hotel Zone. Transfer time from Cancun Airport: 15 minutes.

    Hotel information

    715 rooms and suites. All with authentic decor, furnished balconies, air-conditioning, 65-inch HDTV, mini-fridge, mini-bar (restocked daily), coffee maker and safe. Sunset View Rooms are 430 sq. ft. with resort view, 1 king-size bed, or 2 queen beds, sleeping maximum 4 guests.

    All-inclusive includes: daily breakfast, lunch, dinner and snacks across 12 unique venues. Premium wines and boutique liquors. Cocktails and tropical drinks. Mini-bar, refreshed daily. Unlimited ice cream and churros.

    Room upgrades

    Ocean View Rooms are 430 sq. ft. with ocean views, 1 king-size bed, or 2 queen beds, sleeping maximum 4 guests.

    Swim Up Rooms are 430 sq. ft. with swim-up patio, sitting area and large bathroom. Rooms have 2 queen beds, sleeping maximum 4 guests.

    Ocean View One Bedroom Suites are 830 sq. ft. with separate living area, 2 full bathrooms and a king bedroom, sleeping maximum 3 guests.

    Deluxe Ocean Front One Bedroom Suites are 860 sq. ft. with separate seating area with sofa, dining table, and a king bedroom, sleeping maximum 3 guests.

    Ocean Front One Bedroom Master Suites are 1410 sq. ft. with living/dining area with sofa, wrap around balcony and a king bedroom, sleeping maximum 3 guests.

    Ocean View One Bedroom Parlour Suites are 1640 sq. ft. with separate seating area with sofa, dining table, and a king bedroom, sleeping maximum 3 guests.

    Family Two Bedroom Suites are 860 sq. ft. with seating area with sofa, 1 king bedroom and 2 queen beds, sleeping maximum 6 guests. This suite does not have a balcony.

    12 unique dining experiences including 5 specialty restaurants: Vela (international buffet open for all-day dining), La Luce (Mediterranean classics with a central wood-fired pizza oven), Auma (open-fire grill offering prime cuts and house specialties), Maxal (Traditional Mexican cuisine), Sunan (Southeast Asian flavours), Maxal Taqueria (tacos). Azulinda Lobby Bar, Ice Cream and Churro Shop, Azulinda Market & Café, pool bar and food carts throughout the resort. Private dining experiences*.

    Live music and nightly entertainment.

    Spa* access at Waldorf Astoria Spa Riviera Maya. Fitness centre. Daily group fitness and yoga classes. Kids Club (for ages 4-12), Teens Room (for ages 13-17, with music, video and board games, and pool and ping pong tables) and a Family Splash Playground (with slides, water toys, and beach games). Beach volleyball. Wine / Tequila / Mezcal tastings*.

    Concierge service. Pool and beachside service. Gift shop. Complimentary standard in-room and lobby WiFi. 24-hour room service*.

    Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

    * denotes local charge.

    Rating summary

    • Sleep Quality Image of the Tripadvisor rating
    • Location Image of the Tripadvisor rating
    • Rooms Image of the Tripadvisor rating
    • Service Image of the Tripadvisor rating
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    Traveller rating

    • Excellent (3660)
    • Very good (528)
    • Average (201)
    • Poor (133)
    • Terrible (143)
    Image of the Tripadvisor rating Great food and service

    Jul 30, 2025 Ava R

    Silverio amd Juan were amazing!! Food was yummy and everyone was very friendly. Recommend the pasta and wine. Will be back.
    Image of the Tripadvisor rating 5 star

    Jul 30, 2025 Jingsong T

    Juan and Silverio offered excellent services. They were energetic and kind. The food was also cooked to perfection. Would recommend.
    Image of the Tripadvisor rating Perfect

    Jul 30, 2025 Mason T

    Perfect service from Juan and silverio, perfect food, perfect presentation and the taste was amazing , the service was fast and all my orders were taking quickly especially from juan
    Image of the Tripadvisor rating Our trip

    Jul 30, 2025 tamara k

    Juan and Selvrio were excellent, very friendly and courteous. They went above and beyond our expectations . Thank you guys !!
    Image of the Tripadvisor rating Juan and silverio

    Jul 29, 2025 Reese T

    Juan did an amazing job for our dinner at the Italian restaurant, and silverio did great too! Food was amazing and was the best