Cancun. The name alone sounds like a cocktail. And at the Hilton Cancun, an All-Inclusive Resort, it actually is - shaken, stirred, and served with a slice of lime and a side of "why didn’t I come here sooner?" Perched between the jungle and the Caribbean Sea (not a bad postcode), this 5-star all-inclusive stunner is just 20 minutes from Cancun Airport - which means less faffing, more beach. Think endless eats, tequila-laced sunsets, and the kind of pools you’ll dream about long after you’re home. Forget wristbands and buffet roulette - this is all-inclusive, redefined. We’re talking 12 dining venues (yes, twelve), with flavours from tacos and tequila to sushi and sizzling steak. Plus, premium drinks on tap, and zero guilt ordering that second poolside margarita. Whether you're doing laps, or perfecting the art of the float, Hilton Cancun's two massive infinity pools come with million-dollar views of the Caribbean. Or hit the private beach and dip your toes in the kind of turquoise you thought was photoshopped. There’s a jam-packed kids’ club, splash zone, and teen space - so yes, you can enjoy a grown-up dinner while the little ones are living their best lives. Family holiday, upgraded. Live music. Theme nights. Beach parties. Hilton Cancun brings the buzz, from laid-back afternoons to lively evenings under the stars. Whether you're salsa-ing or sipping, you won’t be short of stories to post.
Amenities
Kids Club
Teen Club
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Restaurant
Room Service
Safety Deposit Box
Swimming Pool
Beachfront location
Where is it
Located in secluded mangrove nature preserve, between Cancun and the quiet fishing village of Puerto Morelos. 20 minutes South from Cancun’s popular Hotel Zone. Transfer time from Cancun Airport: 15 minutes.
Hotel information
715 rooms and suites. All with authentic decor, furnished balconies, air-conditioning, 65-inch HDTV, mini-fridge, mini-bar (restocked daily), coffee maker and safe. Sunset View Rooms are 430 sq. ft. with resort view, 1 king-size bed, or 2 queen beds, sleeping maximum 4 guests.
All-inclusive includes: daily breakfast, lunch, dinner and snacks across 12 unique venues. Premium wines and boutique liquors. Cocktails and tropical drinks. Mini-bar, refreshed daily. Unlimited ice cream and churros.
Room upgrades
Ocean View Rooms are 430 sq. ft. with ocean views, 1 king-size bed, or 2 queen beds, sleeping maximum 4 guests.
Swim Up Rooms are 430 sq. ft. with swim-up patio, sitting area and large bathroom. Rooms have 2 queen beds, sleeping maximum 4 guests.
Ocean View One Bedroom Suites are 830 sq. ft. with separate living area, 2 full bathrooms and a king bedroom, sleeping maximum 3 guests.
Deluxe Ocean Front One Bedroom Suites are 860 sq. ft. with separate seating area with sofa, dining table, and a king bedroom, sleeping maximum 3 guests.
Ocean Front One Bedroom Master Suites are 1410 sq. ft. with living/dining area with sofa, wrap around balcony and a king bedroom, sleeping maximum 3 guests.
Ocean View One Bedroom Parlour Suites are 1640 sq. ft. with separate seating area with sofa, dining table, and a king bedroom, sleeping maximum 3 guests.
Family Two Bedroom Suites are 860 sq. ft. with seating area with sofa, 1 king bedroom and 2 queen beds, sleeping maximum 6 guests. This suite does not have a balcony.
12 unique dining experiences including 5 specialty restaurants: Vela (international buffet open for all-day dining), La Luce (Mediterranean classics with a central wood-fired pizza oven), Auma (open-fire grill offering prime cuts and house specialties), Maxal (Traditional Mexican cuisine), Sunan (Southeast Asian flavours), Maxal Taqueria (tacos). Azulinda Lobby Bar, Ice Cream and Churro Shop, Azulinda Market & Café, pool bar and food carts throughout the resort. Private dining experiences*.
Live music and nightly entertainment.
Spa* access at Waldorf Astoria Spa Riviera Maya. Fitness centre. Daily group fitness and yoga classes. Kids Club (for ages 4-12), Teens Room (for ages 13-17, with music, video and board games, and pool and ping pong tables) and a Family Splash Playground (with slides, water toys, and beach games). Beach volleyball. Wine / Tequila / Mezcal tastings*.
Concierge service. Pool and beachside service. Gift shop. Complimentary standard in-room and lobby WiFi. 24-hour room service*.
Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).
* denotes local charge.
Based on 4625 reviews
Rating summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (3627)
Very good (524)
Average (200)
Poor (132)
Terrible (142)
Fantastic family getaway especially with young children
Jul 12, 2025Justin S
We loved our stay at Hilton Cancun this past early July weekend. The staff were amazing, friendly and always accommodating. The rooms and facilities were gorgeous and we thoroughly enjoyed our stay. We were surprised by the quality of the food and really enjoyed all the restaurants there. The highlight of our stay was definitely the Kid’s Club…
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We loved our stay at Hilton Cancun this past early July weekend. The staff were amazing, friendly and always accommodating. The rooms and facilities were gorgeous and we thoroughly enjoyed our stay. We were surprised by the quality of the food and really enjoyed all the restaurants there. The highlight of our stay was definitely the Kid’s Club which allowed us to drop off our 4 year old son during specific time blocks in the day. The teachers there, Arge, Dani, Nath, Ale, Dixie, Rubi, Gris and Eli were exceptional, extremely communicative and made our son feel welcome and loved. We felt extremely safe leaving him there with the staff as they were able to contact us no matter where we were in the resort via WhatsApp. He kept wanting to go back every single day and we couldn’t keep him away from going there! Thank you Hilton staff for a wonderful, relaxing and enjoyable vacation and especially big thanks to the Kid’s Club team. We will definitely be back!
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Mexican
Jul 12, 2025Relax04451586516
Our waiter at Maxal was fantastic! Friendly, attentive, and quick without being overbearing. They made great recommendations and kept everything running smoothly. Definitely made our meal more enjoyable. Can’t wait to come back!
Relaxing trip,amazing resort
Jul 11, 2025Eni C
Everything was in one place, without too much walking distance. Elvis at the steakhouse was amazing. Was the second time us there the first time wasn’t as great but the second time with Elvis was a big difference ,very friendly and provided very good service. Good way to finish our last day of vacation.
Wonderful food and service
Jul 10, 2025markmT555OW
Elvis at Auma Strakhouse is the best server on the planet! He made our experience so special and wonderful and we laughed so much. Definitely coming back!
Great experience
Jul 10, 2025Russell M
The food at the steakhouse is great and Elvis is a wonderful server. He made it so much fun! I highly recommend this experience.
Fantastic family getaway especially with young children