Hilton Cancun, an All-Inclusive Resort

Cancun, Mexico

Star rating

Swim Up Sunset View
Swim Up Sunset View One King Bed
Resort View One King Bed
Resort View One King Bed
Resort View One King Bed
Deluxe Ocean Front One Bedroom Suite
Deluxe Ocean Front One Bedroom Suite
Private dining set up
Swim Up Sunset View
Swim Up Sunset View One King Bed
Resort View One King Bed
Resort View One King Bed
Resort View One King Bed
Deluxe Ocean Front One Bedroom Suite
Deluxe Ocean Front One Bedroom Suite
Private dining set up

The hotel

Cancun. The name alone sounds like a cocktail. And at the Hilton Cancun, an All-Inclusive Resort, it actually is - shaken, stirred, and served with a slice of lime and a side of "why didn’t I come here sooner?" Perched between the jungle and the Caribbean Sea (not a bad postcode), this 5-star all-inclusive stunner is just 20 minutes from Cancun Airport - which means less faffing, more beach. Think endless eats, tequila-laced sunsets, and the kind of pools you’ll dream about long after you’re home. Forget wristbands and buffet roulette - this is all-inclusive, redefined. We’re talking 12 dining venues (yes, twelve), with flavours from tacos and tequila to sushi and sizzling steak. Plus, premium drinks on tap, and zero guilt ordering that second poolside margarita. Whether you're doing laps, or perfecting the art of the float, Hilton Cancun's two massive infinity pools come with million-dollar views of the Caribbean. Or hit the private beach and dip your toes in the kind of turquoise you thought was photoshopped. There’s a jam-packed kids’ club, splash zone, and teen space - so yes, you can enjoy a grown-up dinner while the little ones are living their best lives. Family holiday, upgraded. Live music. Theme nights. Beach parties. Hilton Cancun brings the buzz, from laid-back afternoons to lively evenings under the stars. Whether you're salsa-ing or sipping, you won’t be short of stories to post.

Amenities

  • Kids Club
  • Teen Club
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Beachfront location

Where is it

Located in secluded mangrove nature preserve, between Cancun and the quiet fishing village of Puerto Morelos. 20 minutes South from Cancun’s popular Hotel Zone. Transfer time from Cancun Airport: 15 minutes.

Hotel information

715 rooms and suites. All with authentic decor, furnished balconies, air-conditioning, 65-inch HDTV, mini-fridge, mini-bar (restocked daily), coffee maker and safe. Sunset View Rooms are 430 sq. ft. with resort view, 1 king-size bed, or 2 queen beds, sleeping maximum 4 guests.

All-inclusive includes: daily breakfast, lunch, dinner and snacks across 12 unique venues. Premium wines and boutique liquors. Cocktails and tropical drinks. Mini-bar, refreshed daily. Unlimited ice cream and churros.

Room upgrades

Ocean View Rooms are 430 sq. ft. with ocean views, 1 king-size bed, or 2 queen beds, sleeping maximum 4 guests.

Swim Up Rooms are 430 sq. ft. with swim-up patio, sitting area and large bathroom. Rooms have 2 queen beds, sleeping maximum 4 guests.

Ocean View One Bedroom Suites are 830 sq. ft. with separate living area, 2 full bathrooms and a king bedroom, sleeping maximum 3 guests.

Deluxe Ocean Front One Bedroom Suites are 860 sq. ft. with separate seating area with sofa, dining table, and a king bedroom, sleeping maximum 3 guests.

Ocean Front One Bedroom Master Suites are 1410 sq. ft. with living/dining area with sofa, wrap around balcony and a king bedroom, sleeping maximum 3 guests.

Ocean View One Bedroom Parlour Suites are 1640 sq. ft. with separate seating area with sofa, dining table, and a king bedroom, sleeping maximum 3 guests.

Family Two Bedroom Suites are 860 sq. ft. with seating area with sofa, 1 king bedroom and 2 queen beds, sleeping maximum 6 guests. This suite does not have a balcony.

  • Book by 30 Sep '25 to save up to 70% on accommodation costs. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. 

12 unique dining experiences including 5 specialty restaurants: Vela (international buffet open for all-day dining), La Luce (Mediterranean classics with a central wood-fired pizza oven), Auma (open-fire grill offering prime cuts and house specialties), Maxal (Traditional Mexican cuisine), Sunan (Southeast Asian flavours), Maxal Taqueria (tacos). Azulinda Lobby Bar, Ice Cream and Churro Shop, Azulinda Market & Café, pool bar and food carts throughout the resort. Private dining experiences*.

Live music and nightly entertainment.

Spa* access at Waldorf Astoria Spa Riviera Maya. Fitness centre. Daily group fitness and yoga classes. Kids Club (for ages 4-12), Teens Room (for ages 13-17, with music, video and board games, and pool and ping pong tables) and a Family Splash Playground (with slides, water toys, and beach games). Beach volleyball. Wine / Tequila / Mezcal tastings*.

Concierge service. Pool and beachside service. Gift shop. Complimentary standard in-room and lobby WiFi. 24-hour room service*.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

* denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3731)
  • Very good (533)
  • Average (207)
  • Poor (136)
  • Terrible (148)
Image of the Tripadvisor rating Wonderful trip!

Sep 9, 2025 Sherrie P

Hilton Cancun All Inclusive is a beautiful resort. The staff were amazing. All the good was very good! The air-conditioner in this resort and in the rooms is the absolute best that we have experienced in 40 trips to tropical destinations. The beds are comfy and the massage next door was outstanding. The yoga classes and the HIIT exercise… Read more
Hilton Cancun All Inclusive is a beautiful resort. The staff were amazing. All the good was very good! The air-conditioner in this resort and in the rooms is the absolute best that we have experienced in 40 trips to tropical destinations. The beds are comfy and the massage next door was outstanding. The yoga classes and the HIIT exercise classes were so much fun. The resort offers tons of exercise classes and activities. The ice cream shop is fun. The water refill stations were an added bonus! Staff were always friendly and hardworking! Read less
Image of the Tripadvisor rating Excellent for families with small children

Sep 8, 2025 Jose M

Excellent option for families with small children. Lots of entertainment and great amenities. I would like to give a shout out to the Kids Club and their staff (Arge, Nath,Dixie, Rubi, Gris, Eli) who were amazing to my 5 year old daughter. She loved going to the kids club and never wanted to leave. I highly recommend this resort. I’d definitely go… Read more
Excellent option for families with small children. Lots of entertainment and great amenities. I would like to give a shout out to the Kids Club and their staff (Arge, Nath,Dixie, Rubi, Gris, Eli) who were amazing to my 5 year old daughter. She loved going to the kids club and never wanted to leave. I highly recommend this resort. I’d definitely go back in a heartbeat Read less
Image of the Tripadvisor rating Cancún Hilton Resort all inclusive Hotel Rivera

Sep 7, 2025 Tammy B

Best vacation ever went with my sisters we had a great time.German waited on us two times both times he was attentive, friendly while giving great service at Auma steakhouse.
Image of the Tripadvisor rating We love Hilton Cancun!

Sep 7, 2025 styus2 Aurora, Illinois

Hilton Cancun was an amazing experience for our family. We looked at hotels for a while and ended up here at the last minute after we left our first resort due to not liking the food and the rooms, so we are definitely picky when it comes to quality. Hilton was a great choice and you get so much quality for the room rate! We visited with our one… Read more
Hilton Cancun was an amazing experience for our family. We looked at hotels for a while and ended up here at the last minute after we left our first resort due to not liking the food and the rooms, so we are definitely picky when it comes to quality. Hilton was a great choice and you get so much quality for the room rate! We visited with our one year old daughter and loved it. The room was absolutely beautiful, the decor, clean modern look was very new and updated compared to most Cancun hotels . Let’s start with the food! We were very happy with the food from the buffets to the restaurants and the drinks were absolutely delicious. The steakhouse was our favorite restaurant, the quality of the food was top notch and service was impeccable . The fish tacos at lunch were our favorite. The kids club was also really nice but our daughter was too young to stay but she still got to visit during family hours and enjoyed it. The hotel property itself it has one of the most beautiful lobbies I’ve seen and the rest of the hotel matched that. It’s not a huge resort but big enough to walk to everything from your room. The restaurants are all accessible inside the hotel, I think there are just 4. The workout facilities are also very nice and they have some great classes available. Things that could be better, the pool gets very crowded and if you don’t put a towel down early you won’t get a seat. I don’t like that because some people are gone all day from their seat and it’s really frustrating. Reserving a restaurant also was very frustrating. We had to hustle to get downstairs at 8 am to meet with concierge to book a reservation and they never were clear on how this works when I checked in because I kept getting different answers. The day time activities we’re great but it was always hard to find out what was going on in the evenings, we were so frustrated we ate dinner in the buffet but then had no idea there was a whole Mexican themed dinner with music set up in the ballroom, therefore we were too full to eat again. It would be nice knowing that. I’d also say this resort is big enough to maybe need 2 more restaurants so they don’t get booked up so much. People complained about the beach on reviews but this resort was so great I didn’t miss it. You won’t be disappointed if you book this stay!! We will definitely be back!! Read less
Image of the Tripadvisor rating Hilton Cancun All Inclusive was the best week I’ve had in a long time

Sep 7, 2025 chuck g

We had such a wonderful time! The resort was always clean, the staff was always very warm and welcoming, and the food and drinks were amazing! Shout out to Maria at the concierge for making our stay extra special!