Hyatt Vivid Playa Del Carmen

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Hyatt Vivid Playa Del Carmen | Cancun, Mexico | Virgin Atlantic Holidays

Cancun, Mexico

4.5 stars

Looking for a grown-up getaway that’s equal parts glamour, sunshine and cocktails-by-the-pool? Welcome to Hyatt Vivid Playa del Carmen, an adults-only, all-inclusive playground right on the Riviera Maya. Think turquoise waters, white-sand beach and a location so good you can roll from your sun-lounger to Playa del Carmen’s buzzing Fifth Avenue in minutes. By day, it’s all about lazy poolside lounging and endless ocean views. By night, think live music, cocktails on tap and a lively crowd who know how to have a good time. It’s chic, it’s social, and it’s got just the right amount of sass. Dining? Expect flavour-packed plates across eight restaurants, five bars and even a tequila spot worth toasting.

Amenities

Yoga
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Spa
Swimming Pool
Beachfront location

Explore the local area

In Playa del Carmen, close to the beach and 5th Avenue. Transfer time from Cancun Airport: 1 hour.

Hotel Information

Room Information
Room Upgrade Information

Choice of suites including swim-up options. All suites with air-conditioning, private balcony, jetted tubs, WiFi, tea/coffee-making facilities, flat-screen TV, daily-stocked mini-bar and safe. Junior Suites are 653 sq ft with courtyard or city view and 1 king or 2 queen beds, sleeping maximum 4 adults.

All-inclusive includes: all drinks and meals. On-site entertainment, fitness facilities, and daily outdoor and indoor activities are included, unless otherwise stated.

Hotel details

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 USD per person per night that will be added to your hotel bill (payable locally, subject to change).

Dining

Spice (global buffet), Dolma (Mediterranean menu), Asiana (Asian fusion), Rincón Mexicano (traditional Mexico dishes), La Casona (authentic Mexican cuisine), Chef's Plate (international haute cuisine, prepared by the gourmet executive chefs), Pelícanos (à la carte Caribbean-fusion cuisine). Tequileria. Trade Winds bar. La Mejorada lobby lounge. Coffee house. Barefoot (healthy eating). 24-hour lounge (Mexican beer, snacks and pool table).

Fun and Games

Olympic-sized freshwater pool with lap lane. Hot tub. Relaxation pool. Spa*. Fitness centre. Zumba and dance classes. Yoga. Water volleyball. Aqua-aerobics. Billiards.

Entertainment

Live music, shows, and DJ performances.

Handy Stuff

Laundry and dry/cleaning services*. 24-hour suite service.

Additional Information

* denotes local charge.

Trip advisor rating

4.6/5

24,285 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

77%

Very Good

14%

Average

Poor

Terrible

“Good Times in Mexico”

May 30, 202610lynzees

Service is excellent, everyone treats you well. The rooms are nice. Plenty to do at the resort. Great entertainment at night.

“Great stay with friendly staff, ocean views, and a fun location”

May 29, 2026Clifford C

We really enjoyed our stay at Hyatt Vivid Playa del Carmen. The staff was one of the best parts of the trip. Everyone we interacted with was friendly, welcoming, and helpful without making it feel forced. Our suite was clean, comfortable, and had everything we needed. We especially liked the balcony and hammock. It became a great place to relax, take a nap, and just enjoy the ocean view after being out during the day. The bed was comfortable, the minibar was stocked, and the jetted tub was a nice bonus. We were also happy with the food and drinks. There were plenty of restaurant options, so we never felt like we were stuck eating the same thing every day. The cocktails were good, and we really appreciated the poolside service. The resort also had a fun atmosphere. We had a great time doing karaoke and going to the silent party, and the pool activities and evening entertainment gave us plenty to do without having to leave the property. The beach area was nice for relaxing, and the location was very convenient since it was an easy walk into downtown Playa del Carmen for shopping, restaurants, and exploring. Overall, this was a great stay for us. It had a good mix of relaxation, food, entertainment, and location. We would definitely consider staying here again.

“We will be back”

May 27, 2026Christina W

Great resort. Every single employee is wonderful and so welcoming! This was our second time at this resort and we plan to come back.

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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