Hyatt Vivid Playa Del Carmen

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Hyatt Vivid Playa Del Carmen | Cancun, Mexico | Virgin Atlantic Holidays

Cancun, Mexico

4.5 stars

Looking for a grown-up getaway that’s equal parts glamour, sunshine and cocktails-by-the-pool? Welcome to Hyatt Vivid Playa del Carmen, an adults-only, all-inclusive playground right on the Riviera Maya. Think turquoise waters, white-sand beach and a location so good you can roll from your sun-lounger to Playa del Carmen’s buzzing Fifth Avenue in minutes. By day, it’s all about lazy poolside lounging and endless ocean views. By night, think live music, cocktails on tap and a lively crowd who know how to have a good time. It’s chic, it’s social, and it’s got just the right amount of sass. Dining? Expect flavour-packed plates across eight restaurants, five bars and even a tequila spot worth toasting.

Amenities

Yoga
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Laundry Service
Restaurant
Room Service
Spa
Swimming Pool
Beachfront location

Explore the local area

In Playa del Carmen, close to the beach and 5th Avenue. Transfer time from Cancun Airport: 1 hour.

Hotel Information

Room Information
Room Upgrade Information

Choice of suites including swim-up options. All suites with air-conditioning, private balcony, jetted tubs, WiFi, tea/coffee-making facilities, flat-screen TV, daily-stocked mini-bar and safe. Junior Suites are 653 sq ft with courtyard or city view and 1 king or 2 queen beds, sleeping maximum 4 adults.

All-inclusive includes: all drinks and meals. On-site entertainment, fitness facilities, and daily outdoor and indoor activities are included, unless otherwise stated.

Hotel details

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 USD per person per night that will be added to your hotel bill (payable locally, subject to change).

Dining

Spice (global buffet), Dolma (Mediterranean menu), Asiana (Asian fusion), Rincón Mexicano (traditional Mexico dishes), La Casona (authentic Mexican cuisine), Chef's Plate (international haute cuisine, prepared by the gourmet executive chefs), Pelícanos (à la carte Caribbean-fusion cuisine). Tequileria. Trade Winds bar. La Mejorada lobby lounge. Coffee house. Barefoot (healthy eating). 24-hour lounge (Mexican beer, snacks and pool table).

Fun and Games

Olympic-sized freshwater pool with lap lane. Hot tub. Relaxation pool. Spa*. Fitness centre. Zumba and dance classes. Yoga. Water volleyball. Aqua-aerobics. Billiards.

Entertainment

Live music, shows, and DJ performances.

Handy Stuff

Laundry and dry/cleaning services*. 24-hour suite service. Room service*.

Additional Information

* denotes local charge.

Trip advisor rating

4.6/5

24,338 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

77%

Very Good

14%

Average

Poor

Terrible

“Great resort for a great price”

Jul 13, 2026sdp9805

Stayed for 5 nights and had a wonderful time! Staff was great! I definitely didnt feel overwhelmed with any upselling like I saw in some reviews. There is usually a person in the lobby trying to talk to you about excursions but if you just say no and continue on there's no hounding. The in-house concierge team was very helpful with dinner, spa, and cabana reservations. I definitely recommend dinner reservations. Our food highlights were Pelicanos for any meal and Dolma for dinner. The only food let down was the cabana food menu, it's very limited. I recommend going to the little food hut by the pool for quick lunch if you're lounging. Speaking of the pool, there's a main lively pool with great entertainment and a fun foam party twice a week and a smaller one by the dolma restaurant that also has its own bar but a quieter crowd and no loud music. The beach isn't great in general, very small but my boyfriend what a fan of encases so didn't bother us. The water was very clear but it's a pretty rocky beach so I didn't go in too far and most of the time red flags were up anyways. You can also walk father down the beach for a better spot to swim..The pool was more than enough and I thought we would get tired of it but we never did! All in all, our experience was amazing and I would definitely return. Perfect mixture of romance and fun for a great price. If you like to party hard at night you'll have to go off resort because alcohol stops at midnight and there isn't a club here. But the 24 hour lounge gets very lively and that was enough for us.

“Beach front hotel in the heart of Avenida Quinta area”

Jul 11, 2026CatMarquez

We had a wonderful stay at Hyatt Vivid Playa del Carmen. The biggest highlight is its location, location, location! The resort sits right on the beach, yet the moment you step outside the property, you're in the heart of Playa del Carmen, just steps from Quinta Avenida—the iconic pedestrian street known for its shopping, cafés, bars, restaurants, and vibrant atmosphere. It's a great place to spend an afternoon or evening strolling around. The best part is that once you return to the resort, the energy of the city completely disappears. You'd never know the bustling streets are just outside the gates. Instead, you're welcomed back to peace, quiet, relaxation and FUN. The accommodations are spacious, comfortable, and very clean. Two of our favorite spots were the 24-hour sports bar and enjoying breakfast each morning at the beachfront restaurant. The open-air lobby is also a popular gathering place, with live entertainment every evening during our stay. What truly sets Hyatt Vivid apart is the staff. From the valet attendants and housekeeping team to the wait staff and management, everyone provides exceptional service with the genuine warmth and hospitality the Yucatán is known for. If you need anything during your stay, don't hesitate to let management know—they are genuinely committed to making sure every guest has a fantastic experience. Both Kevins deserve special recognition for going above and beyond to ensure guests receive outstanding service and have an unforgettable stay. We would happily return and highly recommend Hyatt Vivid Playa del Carmen to anyone looking for a relaxing beachfront resort in an unbeatable location.

“Good and bad.”

Jul 10, 2026Meagan B

Good if you want a party vibe and not a relaxing vibe. The food is ok but not awesome. The beach front is small and rocky. The service was good

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Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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