Moon Palace Nizuc

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Moon Palace Nizuc | Cancun, Mexico | Virgin Atlantic Holidays

Cancun, Mexico

5 stars

Available offers

Guests who book four nights or more will get up to $250 USD in Resort Credit. Book by 31 Dec '25. Travelling between 21 Jun - 23 Dec '26. Any applicable offers have been calculated into the prices shown. Offers may not be combinable. Blackout dates apply. Terms and conditions apply.

If you think all Cancún resorts are the same, think again. Moon Palace Nizuc is in a class of its own - think swim-up bars, world-class dining, and next-level luxury, all wrapped up with that easy, toes-in-the-sand vibe you came for. Perfect for families, couples, and everyone in between, this five-star resort knows how to dial up the good times. We’re talking endless pools, a massive stretch of soft white beach, a swoon-worthy spa and restaurants serving up everything from fresh sushi to classic Mexican feasts (and yes, there’s a poolside gourmet burger restaurant for those lunchtime snacks). Oh, and the rooms? They’re spacious with amazingly comfortable big beds, double whirlpool tubs and seriously tropical garden or ocean views. Plus, with unlimited drinks, snacks and 24-hour room service included, you could technically stay in your robe all day. (Not that we’re recommending it. There's too much to do.) And if you feel like cranking things up a notch, you’ve got all the perks of the wider Moon Palace complex on tap too - including golf courses, a water sports marina, Flowrider surf simulator and Noir nightclub where you can dance the night away. Cancun holidays don’t get much bigger, or better, than this.

Amenities

Kayaking
Sailing
Tennis
Yoga
Kids Club
Families
Bar
Evening Entertainment
Fitness Centre/Gym
Restaurant
Room Service
Spa
Swimming Pool
Beachfront location

Explore the local area

On a huge, wonderful beach in Cancun. Transfer time from airport: 10 minutes.

Hotel Information

Room Information
Room Upgrade Information

713 rooms and suites. All with a balcony, air-conditioning, smart TV with Google Chromecast, WiFi access, direct-dial telephone, coffee maker, 24-hour room service, mini-bar (with sodas, bottled water, juices, domestic and imported beers, refreshed daily), liquor dispenser, safe, double whirlpool tub, bathrobes and slippers, turn-down service, hairdryer and straighteners. Superior Deluxe Garden Rooms with garden views and 1 king-size bed, or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.All-Inclusive of: all meals and snacks, 24-hour room service, stocked mini-bar, in room drinks cabinet, WiFi. Domestic and imported beverages including sparkling wine. All activities, entertainment, land sports and non-motorised water sports, including the business centres.

Hotel details

Dining

El Manglar (world cuisine, buffet restaurant. Open for breakfast, lunch and dinner), Los Caporales (Mexican. Open for breakfast and dinner), Carvao (Brazilian-style steakhouse. Open for dinner), Palapa Pelicanos (Mediterranean dishes and Indian a la carte dinner 3 days per week), Palapa Delfines (poolside snacks), La Burguería (poolside burgers). Lobby bar. Lobby coffee shop. The Pub Brew House (live music, adult-only). Access to all the signature restaurants at Moon Palace Cancun.

Fun and Games

Outdoor pool with 3 sections, including water slide and splash zone. Spa Fitness centre. Playroom kids’ club (interactive and outdoor fun for kids ages 4–10 years.). The Dreamery for younger children designed to enhance their stay with games, surprises, food activities and experiences designed especially for them. Pony Experience (for children). Yoga and pilates. Non-Motorised water sports (kayaks and paddle boards). Beach soccer, beach and pool volleyball. 2 tennis courts. Basketball court. Bicycles, billiards (adults only), table tennis and board games, outdoor stage for evening shows, Jack Nicklaus Signature golf course.

Entertainment

Nightly entertainment.

Handy Stuff

24-hour room service*. Complimentary WiFi.

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Additional Information

* denotes local charge.

Trip advisor rating

4.9/5

307 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

93%

Very Good

Average

Poor

Terrible

“Excellent service!!”

Nov 01, 2025Brandie K

Ademar, Saul and Atila were our waiters tonight. They were excellent!! We have two children with allergies and they took great care of them! Food was awesome and service was incredible! We will highly recommend this place to anyone who visits Nizuc!

“Great experience at Nizuc pool”

Nov 01, 2025RE C

Want to share our experience at Nizuc pool. We were treated like royalty by the pool CONCIERGE’s Eduardo, Danny, and Ivan. We traveled with good friends and family, and all were treated in an outstanding manner. The staff went out of their way to make everybody comfortable, and helped us celebrate a birthday with birthday decorations in their cabana, and 50th wedding anniversary decorations for a family member. exemplary employees!!

“Fantastic Hallowe'en Vacay”

Nov 01, 2025Jillian d

Eduardo, Ivan and Daniel are fantastic and helpful at the Nizuc Cabanas and pool. Always going the extra mile. Paola is so kind to our girls in the playroom, and Sofia does the best face paint. Also we were sad to miss Elsy at the Omelette bar but we are so glad she got to have a vacation of her own. We look forward to seeing her next time we come.

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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