This is no minimalist hideaway – Moon Palace The Grand Cancun is an unashamed ‘maximalist’ mega-hotel packing in its own bowling alley, nightclub, and even a water park complete with lazy river, wave pool, and super-soaker slides. The children’s play zone features a neon mini golf course, bumper cars, a mirror maze, and a 3 floor labyrinth - keeping them entertained for hours! And they’ve gone gloriously over-the-top with their all-inclusive dine and drink package too, with top-shelf drinks and all restaurants included, covering fine French dining, flavourful Mexican favourites, tempting tapas, among the global menus of this luxury 5-star palace.
Amenities
Bicycle Rental
Families
Bar
Evening Entertainment
Fitness Centre/Gym
Internet Access
Night Club
Restaurant
Room Service
Spa
Swimming Pool
Where is it
Located on Cancun's south shore. Transfer time from airport: 10 minutes.
Hotel information
1,304 rooms and suites. All with a furnished balcony, air-conditioning, smart TV with streaming via Google Chromcast, complimentary WiFi, Lavazza® coffee maker, mini-bar (restocked daily) with liquor dispenser and bottle of wine upon arrival, safe, iron and ironing board, pillow and aromatherapy menus, exclusive beach bag and double whirlpool tubs. The bathrooms feature a double sink vanity, private bath and shower with CHI® bath amenities, Natura Bisse soap, bathrobes, slippers, and CHI® hairdryer and straighteners. Grand Deluxe Garden View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
All Inclusive of: all meals and snacks, 24-hour room service, stocked mini-bar, in-room drinks cabinet, WiFi access, plus a range of domestic and imported beverages including sparkling wine. All activities, entertainment, land sports, and non-motorised water sports, including the business centres.
Grand Honeymoon Suites feature additional romantic welcome amenities (subject to availability), with 1 king-size bed, sleeping maximum 2 adults. Early check-in/late check-out subject to availability.
Grand Swim-Up Suites offer direct pool access, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.
Grand Family Suites offer one room with a king-size bed and a connecting room with 2 double beds. The kids' room includes an Xbox 360 plus a selection of Xbox games (on request), L’Oreal kids bath amenities, kid-size slippers and robes, and a mini-bar stocked with sweet treats. Family Suites sleep maximum 6 people.
Grand Governor Suites feature a spacious living and dining room, with seating for eight people, dressing room with private shower, and 1 king-size bed, sleeping maximum 2 people.
Grand Presidential Suites consist of two adjoining rooms with private baths with showers (one room has the double whirlpool), a dining and bar area plus a living room area. The master bedroom has 1 king-size bed and the second bedroom has 2 double beds, sleeping maximum 6 adults.
Receive up to $500 SPA resort credit per room per stay for
travel between 12 March - 20 June '25 when staying a minimum of 4 nights, book by 20 June '25.
Any applicable offers have been calculated into the prices
shown. Offers may not be combinable. Blackout dates apply. Terms and
conditions apply.
Book
by 15 Jun ‘25 to receive free golf offer 15 Jan – 31 Dec '25. Terms and conditions apply. Any applicable
offers have been calculated into the prices shown. Offers may not be
combinable. Blackout dates apply.
Casa Mia (signature Mexican restaurant, open for dinner). Le Chateau (adults-only French restaurant, open for dinner). The Grill (international lunch buffet, and authentic Argentinian cuisine for dinner). Cusco (Peruvian cuisine, open for buffet breakfast and lunch, plus a la carte dinner). Caribeno (seafood restaurant with ocean views, open for buffet breakfast, and a la carte lunch and dinner). Habibi (Middle-eastern dining experience, with 'mezze' style dining, open for breakfast, lunch and dinner). Circus (restaurant designed 100% for kids, with entertainment and child-friendly dishes). The Grill (Argentinian barbecue open for lunch and dinner), The Grand Buffet (international buffet, open for breakfast, lunch and dinner). La Cantina (traditional Mexican eatery, open for buffet breakfast and a la carte dinner). Jade (innovative Japanese restaurant, open for dinner). JC Steakhouse (open for dinner). Tavola (Italian fare, open for lunch and dinner). Plus a range of cafes and snack options. 13 bars including swim-up bars, beach bars, a karaoke bar, and lobby bar. Access to additional restaurants and bars at Moon Palace Cancun, next door.
Nightly shows for all ages. Unique Day Club (adult-only pool bar) and Unique Night Club* (ages 18+ only, Monday, Wednesday and Friday). Karaoke Bar.
9 swimming pools. Water adventure park with a wave pool, kids splash zone, lazy river and water slides. Awe Spa* with hot and cold plunge pools, steam room and sauna. Fitness centre. Yoga and pilates classes. Bowling alley*. The Dreamery for ages 4-12 year, a new concept designed for kids full of surprises, games, activities and amenities. The Playroom for ages 4-17 years, where kids can enjoy face painting, video game area, mini movie theatre, bumper cars, neon mini golf, 3-floor soft play, sky trail, laser maze, interactive sports and more. Bounce zone. Wired Lounge, a gaming hub suitable for everyone, with arcade and console video games served with sweet and savoury snacks. Non-motorised water sports inlcuding kayaking, paddle boarding, and sailing. Jack Nicklaus Signature Golf Course nearby*. Moon Palace golf academy*. Access to additional amenities and activities at Moon Palace Cancun, next door.
Complimentary WiFi access. Pool concierge. 24-hour room service.
We attended a wedding in April. I have never been to Cancún and lucky for us staying at the Grand resort led to a great first impression. From the time we walked to shuttle pickup to time we ere dropped off was a first class customer experience. The place is immaculate and staff friendly and helpful. The food is first class. The maid that cleaned…
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We attended a wedding in April. I have never been to Cancún and lucky for us staying at the Grand resort led to a great first impression. From the time we walked to shuttle pickup to time we ere dropped off was a first class customer experience. The place is immaculate and staff friendly and helpful. The food is first class. The maid that cleaned our room provides the most exceptional room cleaning I have ever seen at a resort/hotel. There are a bunch of pools and bars and seating area around the pools. For an all inclusive they did not sacrifice quality, and some of the dishes are local amazing cuisine. We were guest of a member so the member services tour provides resort credits but you need to make the time to attend and be patient. I highly recommend the Grand for first experience because you get access to the other two connected resorts. Wet nice golf course with a good pace of play.
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Romance and Love Dinner
May 14, 2025Deb2357The Villages, Florida
We had a marvelous evening with wonderful service provided by Carlos and The Captain Francisco. The service was absolutely amazing. The food and drinks were delicious. Each course of food was served with great presentation. Each course was so delicious and cooked with love. We truly enjoyed watching the ocean and the beautiful Palm trees. The sax…
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We had a marvelous evening with wonderful service provided by Carlos and The Captain Francisco. The service was absolutely amazing. The food and drinks were delicious. Each course of food was served with great presentation. Each course was so delicious and cooked with love. We truly enjoyed watching the ocean and the beautiful Palm trees. The sax player was a great touch as we danced under the moonlight.
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Romantic Dinner Highly Recommended
May 14, 2025Josh P
We greatly enjoyed the romantic dinner. Our server Carlos was exempterly! Highly recommend! We stayed at the Sunrise resort as a family of 6. Our second trip. Traveling in May at lower capacity is excellent.
Great for kids
May 13, 2025YesumnnnnSalem, Oregon
If anyone is looking for a place where they can enjoy time while their child is being entertained safely this is the place to go we have the best experience with Kathenne and Lily in the playroom my son basically did not want to spend any time with us and wanted to be dropped off there daily
Moon Palace The Grand Spa (Aaron)
May 13, 2025Tim C
I’ve been to Moon Palace multiple times. Each time, everything and everyone has been amazing!! For this review, I utilized the spa at The Grand and had Aaron help out my brother and I. Needless to say, Aaron is the perfect example of a great person and employee! He has helped us in the past and I hope to see him again in future visits. Thank you…
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I’ve been to Moon Palace multiple times. Each time, everything and everyone has been amazing!! For this review, I utilized the spa at The Grand and had Aaron help out my brother and I. Needless to say, Aaron is the perfect example of a great person and employee! He has helped us in the past and I hope to see him again in future visits. Thank you for everything!
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Full Moon and Great Sun Sets