It is always so difficult to put into words what is in our hearts. We always appreciate the special opportunity to receive the amazing gift of love, laughter, smiles & family that we receive every time that we are with our Nizuc familia. It is an extreme pleasure to experience the joy of being considered part of their familia. The resort is beautiful, elegant & pure luxury with excellent services, delicious food & drinks & cleanliness & superb comfort of the suite, but the heart of Nizuc are the people that work there. This time we enjoyed the Master Suite with a luxurious living space, great outdoor area with large pool & an incredible view. We also want to thank Management for the unbelievable cocktail party with an amazing & fun singer accompanied by the Havana Bar group and also for the photo shoot that was fun with beautiful printed photos that we will treasure forever. We want to again thank our Nizuc familia for the constant love that we feel every time that we are there. We would like to acknowledge many of the staff for their outstanding service:
Management:
Jaime Jaramillo, Ricardo Suárez, Oscar Hernández, Ana Orozco, Rous Borbón, Marta, Nallely, Chef Sylvain Desbois, Rodrigo (head concierge), Diego (head butler), César (asst.food & beverage), Ángel (pool/beach manager), Elias (banquet manager), Carlos (bell captain), Irving (Terra Nostra captain), Laura (Ramona captain), Viviana (Indochine captain), Fabrizio (Guest relation supervisor), Arturo (Security manager), Candelorio (asst security), Albert (communications), Nellie (food & beverage).
Front Desk:
Addy, Monserrat, Noe, Juan Pablo, Daniel, Roberto
Concierge:
Fernanda, Roberto, Miriam, Marcos
Butlers:
Jonathan, Abraham, Alejandro, Doris, José, Xavier, Lady Laura, Jackie
Bellman/Golf Cart Drivers:
Luis, Simón, Alex, Crecencio, Abraham, Antonio, Santiago, Ángel, Carlos, Steven, Rogelio, Pablo, Raphael, Daniel, Francisco, Guzmán
Terra Nostra:
Diana, Saúl, Victor, Juan, Raphael, Felipe, Joshua, Adrián, Pedro, Chef Alvaro
Indochine:
Linda, Herman, Javier, Oscar, Rodrigo, José, Miguel
La Punta Restaurant:
Paula, Celiano, Christian, Juan, Francisco, Raul, Renée, Alberto, Chef Antonio
Beach/pool:
Ruby, Pablo, Ricardo, Gilberto, Nallely, Alejandro, Isai, Ignacio, Pepe, Nicky, Benito, Javier
Bars:
Daniel, Alfredo, Alexis, Sebastian, Diego, Alexander, Eric
Café de la Playa:
Lynette, Paula, Hector, Umberto, Jorge, Jorge Chi, Tadeo, Clemente, José, Manuel, Josheman, Christian, Arnold, Anival
Other:
William (room service), Chef Eduardo, Cynthia & Gretchen (sales)
Airport:
Juan, Rubén, Ishmael
Although we cannot name every employee at Nizuc, we want to thank the most incredible staff that we have ever had the pleasure to experience. We have going to Nizuc for many years and we want to thank the staff for their constant love, smiles and outstanding & excellent service. To our Nizuc familia, we want to say: Muchas gracias a toda la familia Nizuc, siempre están en nuestros corazones‼️‼️. Estamos deseando verlos de nuevo en noviembre‼️. With all our love ❤️❤️❤️, Marilyn & George Smith
