Oleo Cancun Playa

Cancun, Mexico

Star rating

Standard King
Standard Room
Standard Twin
Superior Ocean Front
King Ocean View Room
Bathroom
Swim-up Pool Bar
Hakka Restaurant Terrace
Hakka
Azul Restaurant
Almar
Almar
Spa
Spa
Spa
Lobby Bar
Standard King
Standard Room
Standard Twin
Superior Ocean Front
King Ocean View Room
Bathroom
Swim-up Pool Bar
Hakka Restaurant Terrace
Hakka
Azul Restaurant
Almar
Almar
Spa
Spa
Spa
Lobby Bar

The hotel

The sculptural ice-white architecture and matching monochrome interiors of Óleo Cancún Playa give it a calmness that’s a far cry from the buzz and colour of your setting — right at the start of the famously vibrant Cancún Hotel Zone. The dedication to ‘white’ is only really interrupted by flashes of blue — homage to the sea and surf just steps from the hotel. Overlooking the beach, the infinity pool adds a touch more turquoise, with the pool bar’s tropical-inspired cocktails adding their own shots of colour. You’ve got spa treatments, complimentary WiFi, an art workshop, and restaurant menus that take you from Japan to Mexico and Peru, with stops on the way for comfort food, international favourites, and bakery treats.

Amenities

  • Families
  • Bar
  • Internet Access
  • Laundry Service
  • Restaurant
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located in the Cancun Hotel Zone, on a ribbon of shoreline tucked between the Caribbean and Nichupte Lagoon. A short distance from major shopping centres, restaurants and entertainment. Transfer time from airport: 15 minutes.

Hotel information

166 rooms across 3 towers, either with lagoon, garden or ocean views. All with air-conditioning, TV with HD channels, direct dial telephone, mini-bar refreshed daily with soft drinks, water and juices, WiFi access, 24-hour room service, spacious bathrooms with premium amenities and hairdryer. Standard Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

All Inclusive of: all meals, drinks and snacks. All activities above unless otherwise stated.

Superior Sunset Rooms overlook the Caribbean Sea and the Nichupté lagoon with 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Superior Ocean Front Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

The Junior Suite Sunset offers a wide space with minimalist decoration. The sofa bed fits 1 child up to 8 years old.

For the ultimate upgrade experience, INSPIRA Suites offer exclusive benefits and personalised service for that real 'wow' factor. Treat yourself to:

- INSPIRA Beach, an exclusive section on the beach

- INSPIRA Concierge for special requests and assistance

- Welcome cocktail

- Early check-in before 12:00pm*

-Gourmet-on-the-go, a gastronomical experience to please your palate (while on excursions)

- Personalised welcome massage and amenity from the General Manager

- Bracelet upgrade to INSPIRA Vacations for preferred status

- A complimentary bottle of house wine and chocolate-dipped fruits in the suite upon your arrival

- Daily turndown service

- Unlimited phone calls to USA, Canada, and Mexico

- Special discounts on select services: 30% off any Pet-It amenities and stays*, 20% off any spa or hairdressing service, 20% off all food and beverage room charges and private events, locally reserved and paid.

This service is applicable to all INSPIRA Suite guests.

Azul (Mexican cuisine, buffet, open 6:30am–11:30am for breakfast and 5:30pm–10:00pm for dinner), Almar (Mediterranean cuisine), Hakka (Asian cuisine, Temaki and Sushi), El Botanero (snack bar and finger food). Brown Bag (coffees and baked goods). El Lobby Bar and Pool Bar.

Day and nighttime activities. 

3 swimming pools including an infinity pool. Spa*, wellness and fitness centre with saunas, steam rooms, and hydro pool. Painting classes for children and adults. Kids club*. Tennis court. Pickleball. Complimentary non-motorised water sports are provided in the Aquaworld Marina. 

Complimentary WiFi access. Concierge service. Laundry/dry-cleaning*. Sundries shop. 24-hour room service.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $3.92 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

 

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2357)
  • Very good (543)
  • Average (209)
  • Poor (90)
  • Terrible (107)
Image of the Tripadvisor rating Great family holiday

Aug 31, 2025 floody74 Manchester, United Kingdom

What a fantastic hotel, small and friendly just what we were looking for. The staff here are amazing everyone is friendly, helpful and cannot do enough for you. Shout out to the fabulous Philipe, Alberto, Roberto and all the team who really made our holiday. Check in was quick and easy, our room was Inspira room with two double beds and a sea… Read more
What a fantastic hotel, small and friendly just what we were looking for. The staff here are amazing everyone is friendly, helpful and cannot do enough for you. Shout out to the fabulous Philipe, Alberto, Roberto and all the team who really made our holiday. Check in was quick and easy, our room was Inspira room with two double beds and a sea view balcony. The rooms were large with plenty of space with a stacked fridge, iron and ironing board, coffee maker and hairdryer, the room was cleaned daily with fresh towels. Great choice of food in the restaurants with great service the staff in all the restaurants we visited were fantastic. Hakka restaurant was our favourite. Could do with bacon at breakfast and a toasting machine however the ladies that do the omelettes are always willing to do fried eggs and toast your bread on the griddle. DJ Rambo afternoon entertainment was fun and got everyone involved. Pool is small however great pool bar with a great atmosphere with everyone we met friendly. The spa was a great place to relax and we all enjoyed a facial each, Christina carried out my facial which I loved. Lobby bar does feel as though you’re in the reception area and could do with an evening outside bar with entertainment if your looking for a more lively evening. Coffee shop is a great addition the caramel frappe is great. Overall we had an amazing time here and will definitely visit again. Thank you to all the ÓLEO team for making our holiday. Xx Floody Read less
Image of the Tripadvisor rating Great Week!

Aug 30, 2025 Andrea C

We had the best time this week! We enjoyed the bar pool. Felipe was great! He made excellent dirty monkeys and pina coladas. He did a really funny whistle every morning to alert everyone that the bar was opening at 10 am. He deserves a raise!! We definitely want to come back to óleo :)
Image of the Tripadvisor rating AMAZING EXPERIENCE 👏🏾

Aug 23, 2025 tee jay p

Dining at HAKKA during our stay at OLEO was truly the highlight of our trip. From the moment we walked in, the ambiance was perfectly set, the soft lighting and stunning ocean view. The service was impeccable; our server, CRISPIN was attentive and pleasant. CRISPIN went above and beyond to ensure our experience was exceptional. They were… Read more
Dining at HAKKA during our stay at OLEO was truly the highlight of our trip. From the moment we walked in, the ambiance was perfectly set, the soft lighting and stunning ocean view. The service was impeccable; our server, CRISPIN was attentive and pleasant. CRISPIN went above and beyond to ensure our experience was exceptional. They were incredibly knowledgeable about the menu, offered fantastic recommendations, and anticipated our every need without being intrusive. The chef OFELIA did and amazing 👏🏾 job on the dishes. Should out to ESTEBAN as well! Thank you all. Read less
Image of the Tripadvisor rating Ask for Mr. Crispin at the HAKKA RESTAURANT he was GREAT

Aug 23, 2025 Voyage36048888603

I enjoyed my trip to ÓLEO Cancun and my favorite restaurant was the Hakka . The food was great and the atmosphere was amazing. Crispin was our waiter and he was absolutely incredible! WE LOVE MR. CRISPIN AT THE HAKKA RESTAURANT. Thank you again
Image of the Tripadvisor rating Ana y Eduardo 40 anniversary

Aug 23, 2025 Ana S

Beautiful place to stay good customer service. the cappuccino place.thanks Soo much majo y Pablo who make tours. We have wonderful memories.