Oleo Cancun Playa

Cancun, Mexico

Star rating

The hotel

The sculptural ice-white architecture and matching monochrome interiors of Óleo Cancún Playa give it a calmness that’s a far cry from the buzz and colour of your setting — right at the start of the famously vibrant Cancún Hotel Zone. The dedication to ‘white’ is only really interrupted by flashes of blue — homage to the sea and surf just steps from the hotel. Overlooking the beach, the infinity pool adds a touch more turquoise, with the pool bar’s tropical-inspired cocktails adding their own shots of colour. You’ve got spa treatments, complimentary WiFi, an art workshop, and restaurant menus that take you from Japan to Mexico and Peru, with stops on the way for comfort food, international favourites, and bakery treats.

Amenities

  • Families
  • Bar
  • Internet Access
  • Laundry Service
  • Restaurant
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located in the Cancun Hotel Zone, on a ribbon of shoreline tucked between the Caribbean and Nichupte Lagoon. A short distance from major shopping centres, restaurants and entertainment. Transfer time from airport: 15 minutes.

Hotel information

166 rooms across 3 towers, either with lagoon, garden or ocean views. All with air-conditioning, TV with HD channels, direct dial telephone, mini-bar refreshed daily with soft drinks, water and juices, WiFi access, 24-hour room service, spacious bathrooms with premium amenities and hairdryer. Standard Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

All Inclusive of: all meals, drinks and snacks. All activities above unless otherwise stated.

Superior Sunset Rooms overlook the Caribbean Sea and the Nichupté lagoon with 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Superior Ocean Front Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

The Junior Suite Sunset offers a wide space with minimalist decoration. The sofa bed fits 1 kid up to 8 years old.

For the ultimate upgrade experience, INSPIRA Suites offer exclusive benefits and personalised service for that real 'wow' factor. Treat yourself to:

- INSPIRA Beach, an exclusive section on the beach

- INSPIRA Concierge for special requests and assistance

- Welcome cocktail

- Early check-in before 12:00pm*

-Gourmet-on-the-go, a gastronomical experience to please your palate (while on excursions)

- Personalised welcome massage and amenity from the General Manager

- Bracelet upgrade to INSPIRA Vacations for preferred status

- A complimentary bottle of house wine and chocolate-dipped fruits in the suite upon your arrival

- Daily turndown service

- Unlimited phone calls to USA, Canada, and Mexico

- Special discounts on select services: 30% off any Pet-It amenities and stays*, 20% off any spa or hairdressing service, 20% off all food and beverage room charges and private events, locally reserved and paid.

This service is applicable to all INSPIRA Suite guests.

Azul (Mexican cuisine, buffet, open 6:30am–11:30am for breakfast and 5:30pm–10:00pm for dinner), Almar (Mediterranean cuisine), Hakka (Asian cuisine, Temaki and Sushi), El Botanero (snack bar and finger food). Brown Bag (coffees and baked goods). El Lobby Bar and Pool Bar.

Day and nighttime activities. 

3 swimming pools including an infinity pool. Spa*, wellness and fitness centre with saunas, steam rooms, and hydro pool. Painting classes for children and adults. Kids club*. Tennis court. Pickleball. Complimentary non-motorised water sports are provided in the Aquaworld Marina. 

Complimentary WiFi access. Concierge service. Laundry/dry-cleaning*. Sundries shop. 24-hour room service.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $3.92 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

 

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2304)
  • Very good (536)
  • Average (205)
  • Poor (89)
  • Terrible (102)
Image of the Tripadvisor rating Amazing Japanese dinner

Jun 29, 2025 Stephanie M

The sushi bar was amazing. Chef Ofelia, Oben, and Esteban were the best. Our server Marcelino took great care of us!! Highly recommend this great experience!
Image of the Tripadvisor rating Fab holiday and looking forward to coming back

Jun 22, 2025 Anna J

Just returned from an Absolutely amazing 14 day holiday. All the staff were fabulous throughout the hotel but a big shout out to the pool bar staff who made sure we had plenty of cocktails/drinks all day. Very friendly staff and always happy. Looking forward to a return visit next year
Image of the Tripadvisor rating Excellent experience!

Jun 20, 2025 AngelicPn Trinidad and Tobago

The rooms are HUGE and the ocean view is fantastic in Tower 1. Wonderfully helpful and attentive staff everywhere, the vast majority speak English, so my muy poco Español (very little Spanish) was not an issue. The front desk also assists with currency exchange and are extremely helpful in booking taxi's and even walking you out to meet your tour… Read more
The rooms are HUGE and the ocean view is fantastic in Tower 1. Wonderfully helpful and attentive staff everywhere, the vast majority speak English, so my muy poco Español (very little Spanish) was not an issue. The front desk also assists with currency exchange and are extremely helpful in booking taxi's and even walking you out to meet your tour buses. There are 2 speciality resturants for dinner in addition to the regular buffet resturant, as well as 24hr room service. Very relaxing place overall! Read less
Image of the Tripadvisor rating Great rooms and views

Jun 19, 2025 kcurtis69

I enjoyed my stay at Óleo. The food options were great and the staff were very nice and helpful. When we arrived Kevin took care of us during check in and welcomed us warmly. Ramses was also very friendly and greeted my friends and I whenever we passed him around the resort. The amenities were enjoyable, rooms were spacious and well furnished, and… Read more
I enjoyed my stay at Óleo. The food options were great and the staff were very nice and helpful. When we arrived Kevin took care of us during check in and welcomed us warmly. Ramses was also very friendly and greeted my friends and I whenever we passed him around the resort. The amenities were enjoyable, rooms were spacious and well furnished, and housekeeping was on point. Read less
Image of the Tripadvisor rating José the bartender

Jun 16, 2025 Viviana A

The man the legend the myth Jose the bartender. Amazing service crazy experience with cocktails he made us truly some spectacular cocktails with the material he had. He truly made our visit at the pool bar and the lobby bar unforgettable with the amazing flavors that he brought to the cocktails