Oleo Cancun Playa

Loading hotels

Cancun, Mexico

4 stars

The sculptural ice-white architecture and matching monochrome interiors of Óleo Cancún Playa give it a calmness that’s a far cry from the buzz and colour of your setting — right at the start of the famously vibrant Cancún Hotel Zone. The dedication to ‘white’ is only really interrupted by flashes of blue — homage to the sea and surf just steps from the hotel. Overlooking the beach, the infinity pool adds a touch more turquoise, with the pool bar’s tropical-inspired cocktails adding their own shots of colour. You’ve got spa treatments, complimentary WiFi, an art workshop, and restaurant menus that take you from Japan to Mexico and Peru, with stops on the way for comfort food, international favourites, and bakery treats.

Amenities

Families
Bar
Internet Access
Laundry Service
Restaurant
Spa
Swimming Pool
Beachfront location

Explore the local area

Located in the Cancun Hotel Zone, on a ribbon of shoreline tucked between the Caribbean and Nichupte Lagoon. A short distance from major shopping centres, restaurants and entertainment. Transfer time from airport: 15 minutes.

Hotel Information

Room Information
Room Upgrade Information

166 rooms across 3 towers, either with lagoon, garden or ocean views. All with air-conditioning, TV with HD channels, direct dial telephone, mini-bar refreshed daily with soft drinks, water and juices, WiFi access, 24-hour room service, spacious bathrooms with premium amenities and hairdryer. Standard Rooms with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

All Inclusive of: all meals, drinks and snacks. All activities above unless otherwise stated.

Hotel details

Dining

Azul (Mexican cuisine, buffet, open 6:30am–11:30am for breakfast and 5:30pm–10:00pm for dinner), Almar (Mediterranean cuisine), Hakka (Asian cuisine, Temaki and Sushi), El Botanero (snack bar and finger food). Brown Bag (coffees and baked goods). El Lobby Bar and Pool Bar.

Fun and Games

3 swimming pools including an infinity pool. Spa*, wellness and fitness centre with saunas, steam rooms, and hydro pool. Painting classes for children and adults. Kids club*. Tennis court. Pickleball. Complimentary non-motorised water sports are provided in the Aquaworld Marina.

Entertainment

Day and nighttime activities.

Handy Stuff

Complimentary WiFi access. Concierge service. Laundry/dry-cleaning*. Sundries shop. 24-hour room service.

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old), subject to change. The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of approximately $2 - $5 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Additional Information

* Denotes local charge.

Trip advisor rating

4.5/5

3,457 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

71%

Very Good

16%

Average

Poor

Terrible

“Very quiet resort”

Mar 13, 2026hollyrob61

We spent the last two weeks of February here as Inspira(upgrade)guests and here is our take. ROOM: Checkin was a breeze, room was nice with a balcony and sliding door(most don’t have a balcony or windows that open so beware ). We asked for a king room and got two doubles and weren’t able to change. Also the table in between the beds is permanent so we couldn’t move them together. Bathroom is small with little counter space, shower has a rain shower head with very low water pressure and hot water took its time to get to the tower top floors. Rooms are cleaned every two days and mini fridge is stocked daily with pop, beer and water. Getting water is never a problem on this resort. Bottled water everywhere. FOOD: one small buffet and two specialty restaurants (Japanese and Mediterranean). Nothing special(just ok). Beach Service has snack bar type menu(burger, fries, wraps, pizza). They need more beach servers…slow service the whole two weeks. We got our own drinks most of the time up at the bar. Coffee Bar: Coffee, Lattes, Cappuccinos etc. Sandwiches, desserts and an Ice Cream machine all included with the INSPIRA upgrade. LOBBY BAR: this is the only place to socialize and have a drink in the evening. There are no tables outside to sit and have a drink in the evening. BEACH: beautiful Cancun water as usual but could only swim two days due to red flag waves(lifeguards are very strict). Sargassum came in on our last three days. POOL: very small, cold and no actives. And yes you have to play the towel game. Get up very early to get a chair especially around the pool. Ok, so my biggest complaint is the INSPIRA(upgrade)beach section….when you go down the stairs to the beach and face the water the INSPIRA section is to your left and the NonINSPIRA section is to the right. There is a tiny very high INSPIRA sign at the bottom of the stairs that no one sees and of course everyone thinks open chairs are for the taking. The poor servers are left asking guests to leave the section and go over to the other section. I’m sure it’s uncomfortable for them, also to the guests and most times there isn’t enough chairs in the other section. To the hotel: maybe at check-in explain the beach section so guests are prepared and not doing the walk of shame when told to leave the Inspira area. We even saw harassment of the servers just doing what shouldn’t be their job. The INSPIRA sign needs to be bigger and more clear. STAFF: I can’t say it enough…All staff that we encountered were amazing, friendly, accommodating, respectful, personable and couldn’t do enough for you. All in all our stay was ok…will we be back? No, only because we like a bigger more lively resort with more things to do.

“Not a great experience”

Mar 12, 2026Beverly F

We were really looking forward to our family vacation at Oleo. Traveling as a group of 5 with two teens and a 9 year old, we booked two rooms. Unfortunately, we were given rooms not together. This was very inconvenient and started the trip off negatively. It didn’t get better. Although not on vaca for television, in the evenings we would like to unwind when going to sleep and both TVs did not work. We vacationed at the resort for 5 days and our room was cleaned once. When we asked for a second cleaning we were told no one was available. When you pay thousands of dollars, it is expected to minimally have a clean room. The one time it was cleaned I had to make a complaint in the lobby as there was blood and what appeared to be vomit splatter on the bathroom door. The servers were very friendly and kind which was the only benefit of this resort. There is not enough chairs or staff to keep things running smoothly. We were told not to have more than 3 people ride the elevator or we would be stuck. Our 9 year old had an allergic reaction while at the resort and Benadryl was $20. Seems a little expensive. The food was not good either. All in all it was a very disappointing experience and I would not recommend this resort. Save your money or spend about 7k and go to a better resort. We paid about 5k and I wish I had spent the additional money or picked a different resort.

“Oleo Cancun Playa did not disappoint”

Mar 12, 2026Cameron S

A nice relaxing resort, not too big and safe. Oleo had all the amenities you need. Food at all restaurants was great. Service and food was exceptional. Bartenders and servers for pool bar, Francesco and Charlie took care of us as did all Oleo staff.

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

Loading hotels