Paraiso de la Bonita, Member of Royalton Reserve Collection

Loading hotels

Paraiso de la Bonita, Member of Royalton Reserve Collection | Cancun, Mexico | Virgin Atlantic Holidays

Cancun, Mexico

5 stars

This one’s for the grown-ups. Tucked between jungle green and turquoise sea, Paraiso de la Bonita is the kind of place you escape to when you want to switch off, slow down, and be spoiled senseless. Think barefoot luxury meets 5-star flair - and yes, there are cocktails on arrival. Set in the heart of Riviera Maya, just 20 minutes from Cancun airport, this Luxury Collection Resort by Marriott ticks every box for a top-tier, adults-only getaway. With just 90 beachfront suites, it’s intimate, indulgent, and wonderfully laid-back. Every suite comes with an ocean view, no “partial sea glimpse from behind a tree” nonsense here. Stroll down from your room and you’re on a private white-sand beach, with daybeds, waiters, and not a whiff of a kids’ club. This isn’t your buffet-by-numbers hotel either. We’re talking four à la carte restaurants with serious flavour clout – from Yucatán fine dining at K’uhul to wood-fired Latin American fare at Joya, and even a swanky Chinese spot called Qin Qin. And because you’re on holiday, there’s no such thing as too many margaritas – bars here go from coffee to cocktails without missing a beat. There’s sunrise yoga, tequila tastings, cooking classes, art walks, and snorkeling trips, all included. Or do absolutely nothing and let the staff top up your sunscreen and bring you another guava mojito. Your holiday, your rules.

Amenities

Yoga
Anniversary and special occasions
Honeymoon
Bar
Evening Entertainment
Fitness Centre/Gym
Free Parking
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Beachfront location

Explore the local area

In Puerto Morelos, sitting between a mangrove reserve and the Caribbean Sea, offering a mix of natural beauty and coastal views. Transfer time from Cancun Airport: 20 minutes.

Hotel Information

Room Information
Room Upgrade Information

100 oceanfront suites. All with private balcony or terrace with ocean views and lounge seating, living room area and dining table, air-conditioning, smart TVs, WiFi, mini-bar (restocked daily), tea/coffee-making facilities and safe. Spa-like bathrooms with marble finishes, rain shower and deep soaking tub. Master Suite Ocean Front with 1 king-size bed, or 2 queen beds, sleeping maximum 4 adults.

All-inclusive includes: food, beverages and various resort amenities and activities.

Hotel details

Dining

3 restaurants: K’UHUL (Yucatan flavors, all-day dining), JOYA (Latin American charcoal–grill, lunch and dinner), CÔTÉ À COSTA (Mediterranean Fusion, dinner). 2 bars and lounges: Buena Onda (daytime coffee/juice bar, evening cocktails) and Bonita piano bar.

Fun and Games

2 outdoor pools including a freshwater pool, and a saltwater pool. Beach access. Spa*. Fitness centre and daily wellness classes. Cooking classes, wine appreciation experiences and art walks.

Entertainment

Daily activities and entertainment including guitar, piano or saxophone and DJ sessions.

Handy Stuff

24/7 all-inclusive room service. Concierge service. Free parking and valet.

Resort Fees

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Additional Information

* denotes local charge.

Trip advisor rating

4.7/5

277 reviews

Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Excellent

88%

Very Good

Average

Poor

Terrible

“Solo birthday trip and the best resort I have ever stayed in! Such attentive staff who go above and beyond!”

Jan 06, 2026Amrit K

What an amazing resort with such attentive staff. Everything about my stay was incredible. The staff also went above and beyond for my birthday which I really appreciated! Thank you to Enrique, Cath, Nora, Antonio and also Cristina for an AMAZING massage. I highly recommend this resort, you will not be disappointed. Beautiful beach, amazing rooms and relaxing atmosphere perfect for solo (like me!), couples and families.

“Pool & sun New Year's with friends”

Jan 05, 2026792blakew

Fernando and his team were helpful with all our needs. Pool is very nice and staff is friendly. Barista puts the extra touch on your latte. Francisco the chef took great care of us when we brought back fish from our fishing trip. Thank you

“Find something better”

Jan 04, 2026derricks25

If you’re thinking of booking a stay at Paraiso de la Bonita, I’d suggest rethinking your decision. Despite this being advertised as adult only, there were children here for several days of our visit. My review is for our stay from December 30th, 2025, to January 4th, 2026. We booked a two-bedroom suite. Upon arrival we were told the resort was oversold and instead were given a one-bedroom suite in a cheaply remodeled building. The check-in attendant also tried to charge us double the actual cost of the reservation and continued to argue despite having emails of the correct rate from his coworkers. It took three trips from our building to the front desk to get a working keycard. The lady at the front desk who kept scanning the keycard just acted annoyed and offered no meaningful assistance. There was no running water in our room during the first day. The in-suite pool did not have any water features that worked. The in-suite pool was also full of a nice top layer of dead bugs that remained for the duration of the trip. In the bathroom, you want to be careful if you’re over 6’ as the lights will cut your face or head when you lean over the sink and raise back up. Don’t expect any fitted sheets on the beds. If you order room service, expect the dirty dishes to remain in your room for days, even when they clean other parts of the room. We finally carried the dirty dishes out into the hallway. The access door for our side of the hallway was completing missing for a day. If anyone was in the pool on the 1st suite, the water would overflow and run down the side of the building. You’d be soaked if you came out the door walking to the pool area from the water of the overflowing 1st floor suite pool. During the first day, there was no running water in our room. It wasn’t until our last full day that there was any running water in the pool bathroom sink. The bathrooms at the pool stunk so bad that people walked out gagging. The door to access the building we were staying would be locked from the pool area and it would require you to walk around to a front entrance, which was less than ideal. On January 3rd, the bartender left the pool bar at 3pm and no bartender ever replaced him. The bartender left an open bar, which I suppose was an invitation to serve yourself. At that point there were several people who weren’t staying in the Diamond Club that had migrated to that pool. There was no enforcement of the private pool area. So much so, a guest from the other part of the resort tried to steal a pair of our sunglasses as we were lounging and there was no staff present in the area for hours. On NYE there was only one dinner option for dining. The food was inedible; we watched people just get up and leave due to the horrible food. There is only one dining option for breakfast and you’re better off eating breakfast from a gas station. We waited over an hour for a two-person table at the Italian restaurant, it was not worth even a 1-minute wait. Overall, the food for in person dining or room service is equivalent to convention center food you’d get during a conference or large wedding. The staff was hit or miss. Except for Richardo (I believe that was his name) at the piano bar, he was fantastic and made some rather delicious coffee drinks. The butler service was a joke. Norma was overall dismissive and didn’t speak to use in person outside of our initial check-in process. Instead, she would send dumb messages in a group chat. “Cath” continued to refer to me as “Mrs” despite being corrected on my name. We asked for our clothes to be ironed, Cath stated she would do so in a few minutes. Roughly three after hours later she showed to our room and after ironing a few items said, “my shift is ending”. She offered to send a different butler or return the next day; we declined as we knew it would be an ordeal to get this completed. The butler service offered no meaningful advantages during our stay. Overall, this place is trash, and I am surprised it’s a Marriott property.

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

Loading hotels