The Fives Oceanfront

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The Fives Oceanfront | Puerto Morelos, Cancun | Virgin Atlantic Holidays

Puerto Morelos, Cancun

4.5 stars

Available offers

Booking Bonus: Book by 5 Oct '26 to receive up to 62% off the accommodation cost between 8 Dec '25–23 Dec '29. Stay 6 nights for 1 night free. Stay 10 nights and get 2 nights free.Any applicable offers have been calculated into the prices shown. Terms and conditions apply. Offers may not be combinable. Blackout dates apply.

Claiming a beachfront spot in front of Puerto Morelos Reef National Park, The Fives Oceanfront sits proudly on Caribbean sands, just a few minutes from Playa del Carmen. And here it’s all about laid back sunshine. You can rest and recharge whilst soaking up the rays at the heavenly adult-only rooftop infinity pool. Or if you are looking for chilled beach vibes head to RoMarley, the private beach house for a Sunday brunch washed down with plenty of Mexican mixology. Downtown Playa del Carmen is only a 20-minute drive away, just in case you fancy stretching those legs and exploring the local buzz of Fifth Avenue – a popular hotspot for shoppers and those looking for vibrant night life.

Amenities

Bar
Fitness Centre/Gym
Internet Access
Restaurant
Safety Deposit Box
Spa
Swimming Pool
Beachfront location

Explore the local area

Located in the town of Puerto Morelos, just 20 minutes from downtown Playa del Carmen. Transfer time from airport: 15 minutes.

Hotel Information

Room Information
Room Upgrade Information

93 suites. All with furnished balcony or terrace, equipped kitchens, floor to ceiling windows, smart TV, WiFi, bathrobes, bathroom amenities and mini-bar (stocked with 4 soft drinks, 2 beers and 2 bottles of water). Junior Suites have a balcony, 1 king-size bed and a living area with sofa bed, sleeping maximum 2 adults.

Board basis options

All Inclusive option: includes onsite food and beverages (some restrictions may apply).

Hotel details

Dining

Al Mare (Italian dishes, dinner). RoMarley Beach House (exclusive beach club). K'iin (rooftop restaurant serving Omakase Mexican-style cuisine). RoMarley Pool Bar. Manlay Lobby bar. Marley Coffee Corner.

Fun and Games

Adult-only rooftop infinity pool and a main pool by the beach. Spa*. 24-hour fitness centre. Yoga classes. Bicycle rental.

Handy Stuff

Complimentary WiFi access. 24-hour room service*. Concierge.

Additional Information

* Denotes local charge.

Trip advisor rating

4.2/5

893 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

67%

Very Good

13%

Average

Poor

Terrible

“Skip it in low season unless you have no sense of smell”

Sep 17, 2026Eric H

Overall it’s lovely. It’s newer. The downstairs, beachside pool is especially lovely. However, at night they lock the door for safety and one of my two nights I waited for 20 minutes to get in and was only able to cause a guest came out for a cigarette. The keypad didn’t swipe, the button with phone icon went to a dead dial tone, I repeatedly screamed into the lobby through the tiny crack in the door and no one was there, and I can the main number from my cellphone — no answer. I spoke to the manager about it this morning when I checked out, and I believe they will resolve it so that you, dear reader won’t have this problem — but I did and I didn’t enjoy it. Two more quick things: - my good friend that I was coming to PM to visit lives in town. She came to the hotel, which she’d been wanting to check out and has considered coming for the day, but I couldn’t take her to show her anything because for anyone non-registered to even set foot in the building it’s $32. So, now my friend won’t be back and I ended up spending the days out of the hotel. - they’re at the north end of the beach where the sargassum barrier ends and, while sargassum is not their fault, it’s uniquely situated where it smells TERRIBLE (worse than other places along the beach) because what amasses 20 feet away from the hotel where the barrier ends? Oodles of sargassum. The only breakfast spot it beachfront and one morning the smell was noticeable but, OK I could live with it (took a seat as far in from the open windows as I could) but the second day, all day, the smell was truly putrid. TIP: It helps being at the rooftop pool where it is less smelly. Shout out to Stefany at Breakfast and, especially, Gerardo at the rooftop bar (who was hauling butt going up and down stairs to get meals for people at the rooftop and also bartending without and obvious support. My server in the restaurant and a couple people at the front desk didn’t seems to be happy to be there so their forced “my pleasure” and then end of every interaction felt a little hollow. I would maybe come back here again but never in low/shoulder season with the smell being as bad as it was. Again, not much they can do about climate change as massive seaweed blooms, but it also can’t be ignored.

“Why Why Why is it so Difficult?”

Aug 17, 2026Mitzy_Applegate

I didn't go. My plans changed, and I had to cancel. I've been attempting to get proof of my cancellation for two weeks. My emails are kicked back. The QR code on the reservation confirmation is no good. When I sent a message through the website, it arrived with no content. I've had three phone conversations with them now. Why is it is so difficult?

“Nursing home smell.”

Aug 17, 2026Chelsea H

Unfortunately, I wanted to like this facility so badly. Upon arrival you are hit with a heavy stench of seaweed/dead fish. It is unbearable. In fact, the employees couldn’t even stand it. The staff is extremely pushy regarding upgrading and sitting through a presentation. The location itself is very cool as it’s located downtown, which was neat to walk off the resort to visit some local restaurants however, the smell, and the beach being closed because of the seaweed and the seaweed wall was just so bad we ended up paying out-of-pocket to go to another facility. The staff tried to accommodate and send us to their Sister company, but we heard through others, the smell and situation was the same. I hope maybe in the winter season this place is booming because it does have potential. Another off vibe, pool bar closed at three. There was only one restaurant and it did not have a bar. Just overall would not recommend. It’s great for a boutique or one night stay but I do not encourage others to book their 5 to 7 day vacation or holiday here. For being all inclusive, they made you sign the receipt after every visit to get food or drink. Very strange. Food was okay. But it was hard to eat past the smell of dead fish absolutely everywhere. It was in your pores and clothes. The staff was also getting sick from the smells Here is our view. Just so disappointing. Would never book again… would rather sleep with locals on the street.

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Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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