Moon Palace Nizuc

Loading hotels

Moon Palace Nizuc | Riviera Cancun, Cancun | Virgin Atlantic Holidays

Riviera Cancun, Cancun

5 stars

Available offers

Booking Bonus: Book by 5 Oct 26 to receive 7th night free when staying 7 nights or more for stays between 1 Jan '27 and 31 Oct '27. Applies to 7th and 14th night only.•Black out Dates: Feb 13-21, 2027 & Mar 20 – Apr 10, 2027Subject to change. Blackout dates apply. Offers may not be combinable. Any applicable offers have been calculated into the prices shown. Terms and conditions apply.

If you think all Cancún resorts are the same, think again. Moon Palace Nizuc is in a class of its own - think swim-up bars, world-class dining, and next-level luxury, all wrapped up with that easy, toes-in-the-sand vibe you came for. Perfect for families, couples, and everyone in between, this five-star resort knows how to dial up the good times. We’re talking endless pools, a massive stretch of soft white beach, a swoon-worthy spa and restaurants serving up everything from fresh sushi to classic Mexican feasts (and yes, there’s a poolside gourmet burger restaurant for those lunchtime snacks). Oh, and the rooms? They’re spacious with amazingly comfortable big beds, double whirlpool tubs and seriously tropical garden or ocean views. Plus, with unlimited drinks, snacks and 24-hour room service included, you could technically stay in your robe all day. (Not that we’re recommending it. There's too much to do.) And if you feel like cranking things up a notch, you’ve got all the perks of the wider Moon Palace complex on tap too - including golf courses, a water sports marina and Noir nightclub where you can dance the night away. Cancun holidays don’t get much bigger, or better, than this.

Amenities

Kayaking
Sailing
Tennis
Yoga
Kids Club
Families
Bar
Evening Entertainment
Fitness Centre/Gym
Restaurant
Room Service
Spa
Swimming Pool
Beachfront location

Explore the local area

On a huge, wonderful beach in Cancun. Transfer time from airport: 10 minutes.

Hotel Information

Room Information
Room Upgrade Information

713 rooms and suites. All with a balcony, air-conditioning, smart TV with Google Chromecast, WiFi access, direct-dial telephone, coffee maker, 24-hour room service, mini-bar (with sodas, bottled water, juices, domestic and imported beers, refreshed daily), liquor dispenser, safe, double whirlpool tub, bathrobes and slippers, turn-down service, hairdryer and straighteners. Superior Deluxe Garden Rooms with garden views and 1 king-size bed, or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.All-Inclusive of: all meals and snacks, 24-hour room service, stocked mini-bar, in room drinks cabinet, WiFi. Domestic and imported beverages including sparkling wine. All activities, entertainment, land sports and non-motorised water sports, including the business centres.

Hotel details

Dining

El Manglar (world cuisine, buffet restaurant. Open for breakfast, lunch and dinner), Los Caporales (Mexican. Open for breakfast and dinner), Carvao (Brazilian-style steakhouse. Open for dinner), Palapa Pelicanos (Mediterranean dishes and Indian a la carte dinner 3 days per week), Palapa Delfines (poolside snacks), La Burguería (poolside burgers). Lobby bar. Lobby coffee shop. The Pub Brew House (live music, adult-only). Access to all the signature restaurants at Moon Palace Cancun.

Fun and Games

Outdoor pool with 3 sections, including water slide and splash zone. Spa Fitness centre. Playroom kids’ club (interactive and outdoor fun for kids ages 4–10 years.). The Dreamery for younger children designed to enhance their stay with games, surprises, food activities and experiences designed especially for them. Pony Experience (for children)*. Yoga and pilates. Non-Motorised water sports (kayaks and paddle boards). Beach soccer, beach and pool volleyball. 2 tennis courts. Basketball court. Bicycles, billiards (adults only), table tennis and board games, outdoor stage for evening shows, Jack Nicklaus Signature golf course.

Entertainment

Nightly entertainment.

Handy Stuff

24-hour room service*. Complimentary WiFi.

Additional Information

* denotes local charge.

Trip advisor rating

4.9/5

694 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

93%

Very Good

Average

Poor

Terrible

“Great trip to Moon Palace 2026”

Sep 16, 2026Jonathan M

We have been here before and keep coming back because it’s worth every dollar we spend. This was our first trip with eight family members and Moon Palace didn’t disappoint. Moon Palace is really close to the airport so our private transportation picked us up and had us to the resort in about 30 minutes. Which is always great. When we arrived onsite the lobby was clean and the air conditioning was great. We then were taken to our Diamond Concierge Jose. He was a great help with everything. He did a great job in keeping up with all eight of us in the group our entire stay. During our trip our rooms were fully stocked with snacks, drinks, water and beer. Room service was spot on and on time. Great service! We grabbed a Cabana at the Unique pool and the vacation started. Our server was Loida. She never let our drinks go dry and took care of all eight of us all the time. She truly provided 5 star service. Over the 5 nights we ate at Momo, JC Steakhouse, Tovala and Carvão. All of the food was fantastic. The atmosphere at the restaurants were quiet, very laid back and relaxing. We played golf one day which was very fun, this was my first playing. I will play golf every time I come now. The entertainment shows at night at Sunrise, Nizuc and the Grand Theater were very entertaining. We did go to the Library speak easy, this is one of our favorite spots at night. There is always live entertainment. This trip we visited the new speak easy at the golf course, this was a great experience. It’s only open on Friday nights but it’s worth the visit if you like good piano music. We went to the Noir night club one night and it was great. The DJ was very good and we had great service the entire time. It was packed with people all ages from young to old. I was not thinking the service would be great but it was. Jesus and Alison took care of our whole group. 5 star service! I have never had a bad trip at Moon Palace and will continue to come back.

“Family getaway”

Sep 15, 2026blaksox

Hotel was great but the ocean water was horrible. We were told in the past that they were going to be dredging the water and the sand to eliminate as much of the seaweed as they could that doesn’t seem to be happening.

“Its was lovely being at NIZUC and the daypass at the grand was fabulous 👌”

Sep 08, 2026sjmaracas

My family and I had a truly amazing time. There are really no complaints we can think about. Heard alot of negative reviews prior to visiting but our stay was quite fulfilling. We are back home and missing the resort and all the great services we experienced at NIZUC and the Grand.

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

Loading hotels