Hotel Xcaret Mexico

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Hotel Xcaret Mexico | Riviera Maya, Cancun | Virgin Atlantic Holidays

Riviera Maya, Cancun

5 stars

Available offers

Booking Bonus: Complimentary access to the Muluk Spa for families. Travel dates between July 22th – December 22nd , 2026 and from January 3rd, December 22nd, 2027.( Children have to be age 6-17 and accompanied by an adult) All services are subject to availability, reservations, and capacity. Please follow your regular process to make spa reservations. Spa treatment costs apply.Promotion applicable only at Hotel Xcaret México and only at Muluk Spa in Hotel Xcaret México.Terms and conditions apply. Blackout dates apply

Booking Bonus: Book by 31 Aug '26 to receive an additional 5% off the accommodation cost for travel between 16 Jul '26–31 Dec '27. Subject to change. Blackout dates apply. Offers may not be combinable. Any applicable offers have been calculated into the prices shown. Terms and conditions apply.

Hotel Xcaret México in Playa del Carmen brings Riviera Maya drama with a brilliantly nature-led twist. Set between the Caribbean Sea and the jungle, this luxury all-inclusive resort is built around eco-integrating architecture, Mexican craftsmanship and its All-Fun Inclusive® concept, which includes access and transportation to Grupo Xcaret parks and tours. Suites frame views of the garden, river or sea, while the food scene goes big with 20 restaurants and 11 bars, from Mexican street-food energy to Japanese dining and vegan Wellness Cuisine. Families are firmly in the fun zone, with kids’ and teen spaces, pools, waterslides, kayaking and entertainment for all ages, while Muluk Spa brings the grown-up exhale with treatments rooted in ancient traditions. It’s polished, playful and packed with things to do, without losing its connection to the landscape.

Amenities

Kayaking
Tennis
Kids Club
Bar
Fitness Centre/Gym
Internet Access
Restaurant
Spa
Swimming Pool
Beachfront location

Explore the local area

In front of the Caribbean Sea, in the heart of Riviera Maya, around 10 minutes from Playa del Carmen and close to Xcaret, Xenses, Xplor and Xplor Fuego parks. Transfer time from Cancun International Airport (CUN): approximately 45 minutes by car.

Hotel Information

Room Information
Room Upgrade Information

1,800 suites, designed with sustainable luxury, Mexican craftsmanship and views of the sea, rivers, coves, gardens or jungle landscape. In-room amenities include a king size bed or two double beds, subject to availability, sofa bed with centre table, dining area for two, hydromassage tub, bathroom with separate WC, rain shower, premium organic amenities, terrace with reading and rest area, traditional hammocks, mini-bar and snacks, coffee maker, complimentary WiFi, digital safety deposit box, beach bag, air-conditioning and 55-inch HD flat screen TV.

Garden Suites have a garden view and contemporary Mexican design, complemented by the green of the Mayan jungle and hotel gardens. These rooms sleep maximum 4 people, with combinations up to 3 adults and 1 child, 2 adults and 2 children, or 1 adult and 3 children

Hotel details

Getting Around

Round-trip airport transportation from Cancun International Airport is included as part of All-Fun Inclusive®. Shuttle transportation to Xcaret, Xplor and Xplor Fuego parks leaves every 20-30 minutes from the resort.

Dining

20 restaurants and 11 bars. They include Mercado de la Merced (Mexican street-food stations, from tamales to playful desserts). La Xentral (Mexican and international buffet in a market-style setting, with Cafeteca for snacks before park and tour transportation). Las Cuevas (Mexican churrascaria with rodizio buffet, seafood, vegan options and an international buffet). Xinema (Mexican urban food restaurant with late-night snacks and classic movies without sound). Cantina Los Faroles (Oaxaca-inspired antojitos, shareable dishes, mezcals and cocktails). Las Playas (casual comfort food with views across the hotel’s coves). La Trajinera (Mexican coastal cuisine inspired by Xochimilco’s famous boats). Fuego (adults-only Italian cuisine with a Mexican twist and Caribbean Sea views). Chibalí (colourful family-friendly dining with desserts and traditional Mexican sweets). Xin-Gao (Japanese dining with Teppanyaki, Robatayaki, Fusion and Omakase). Tama-Mon (Asian cuisine with sushi train, Teppanyaki islands, Mongolian grill, dim sum and ramen bar). Bio (100% vegan Wellness Cuisine with Mexican flavours and Mayan inspiration). Arriba Baja (Baja California-inspired signature cuisine; reservation required). Lobby Bar. La Trajinera Pool Bar. Casa Viento Pool Bar. Casa Xpiral Pool Bar. Wet Bar Cenote. Wet Bar Toboganes.

Fun and Games

All-Fun Inclusive® access and transportation to Xcaret, Xel-Há, Xplor, Xplor Fuego, Xenses, Xoximilco and Xenotes. Xcaret Ferry and Xcaret Catamaran. Beach area with marked access. 16 pools. Five waterslides. Kayak activities on the river. Xiquillos Kids’ Club and nursery. Lunateca. Xiquit Inn. Octopus-shaped pool at Casa Viento. Four slides to the family pool at Casa Vida. Xiipal Family Club. Dixtrito 1317 teen space. La Paxanguería. Teen rooftop with bar and kitchen at Casa Sol. Las Maquinitas Bar. Xupes Nightclub. Pava Jarla. Tennis courts. Paddle courts. Functional training circuit. Three gyms. Muluk Spa*. Optional park activities*. Photographs at the hotel and parks*.

Handy Stuff

WiFi is included in all areas and in the rooms. Round-trip airport transportation from Cancun International Airport is included. Shared airport shuttle runs every 30 minutes from 9:00am to 5:00pm and every 60 minutes from 5:00pm to 9:00am. Complimentary shuttle to Xcaret, Xplor and Xplor Fuego parks leaves every 20-30 minutes.

Additional Information

*Denotes local charge.

Trip advisor rating

4.6/5

16,360 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

84%

Very Good

Average

Poor

Terrible

“It was wonderful”

Sep 13, 2026Karla F

Very nice. So many things to do.

“Best Resort- You Must See!”

Sep 13, 2026Alli J

Hotel Xcaret México is breathtaking. The natural landscapes, the architecture, the way the property sits in the jungle and along the water—it truly felt like a dream. The hotel is immersed in Mexican culture; you feel it everywhere, from the design and details to the food, music, and the genuine warmth of the people. From the moment we arrived, suite-level check-in was effortless. Our room was stacked with upgrades and beauty, including a steam-room shower that we used every day. Everything felt thoughtful and luxurious without being stuffy. The staff is what made the stay unforgettable. Everyone was so helpful, and several people went far beyond. Our butler team—Alejander, Rosy, and Betty—made the entire stay easy and enjoyable. They anticipated what we needed, handled details before we even asked, and treated us like family. We felt taken care of in the best way. At Xentral, Geraldo was so fun that we sat in his section every single day. He made meals something we looked forward to, not just another restaurant stop. Food options were excellent and varied—plenty of choices so no one got bored. The spa staff was amazing; do the hydrotherapy. It was one of the highlights of the trip. If you’re looking for a place that combines natural beauty, Mexican culture you can actually feel, genuine hospitality, and all-inclusive ease, Hotel Xcaret México delivers. We left already talking about coming back

“Muchas Gracias”

Sep 12, 2026597jeanettel

We stayed at hotel xcaret Mexico. Our experience is excellent. Customer service is exceptional. Very detailed and attentive to our needs. The place is very safe and family friendly. They have lots of options of activities for all different ages. Foods are excellent. Loved the sea foods. Accommodations are great. We are pampered. 🥰

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Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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