Sandos Playacar Beach Resort

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Sandos Playacar Beach Resort | Riviera Maya, Cancun | Virgin Atlantic Holidays

Riviera Maya, Cancun

4 stars

Sandos Playacar Beach Resort brings together white sands, turquoise Caribbean waters and plenty to keep every kind of holidaymaker happy in Playa del Carmen. Set in the gated Playacar resort area, it’s a family-friendly all-inclusive with spacious suites, two water parks, 10 pools, a kids’ club and a packed programme of daytime activities and evening entertainment. There’s plenty on the menu too, with nine restaurants and a choice of bars and snack spots serving everything from Mexican and Italian to Indian, French and Argentinean flavours, plus 24-hour room service. Prefer a little more peace and quiet? The adults-only Select Club has its own pool, beach area and premium lounges, while the Platinum Tower adds an elevated stay with spacious suites, private balconies and views of the gardens or sea. And when you fancy exploring, Playa del Carmen’s famous Quinta Avenida is just a short taxi ride away.

Amenities

Kids Club
Teen Club
Families
Bar
Fitness Centre/Gym
Games Room
Internet Access
Restaurant
Room Service
Safety Deposit Box
Spa
Swimming Pool
Beachfront location
Close to Beach

Explore the local area

Set beside a white-sand beach in Playacar, a gated resort area on the southern edge of Playa del Carmen. The hotel is around a five-minute taxi ride from the shops and restaurants of Quinta Avenida. Transfer time from Cancún International Airport: approximately 1 hour.

Hotel Information

Room Information
Room Upgrade Information

Rooms and suites are arranged across the family-friendly Riviera section, Hacienda section, adults-only Select Club (with access to exclusive adults-only areas) and Platinum Tower. Amenities vary by accommodation type but include a balcony or terrace, air conditioning, minibar, coffee maker, purified water dispenser, TV, safe, iron and ironing board, hairdryer and bathrobes.

Riviera Family King Junior Suite rooms are 52 sqm, with a a balcony or terrace with garden, pool or jungle views, plus an in-room hydromassage tub. With 1 king-size bed plus a bunk bed, these rooms sleep maximum five people (up to 3 adults and 2 children, or 2 adults and 3 children).

All Inclusive

Enjoy all meals, snacks and drinks as part of your stay, with buffet and à la carte dining across the resort, plus 24-hour room service. Unlimited domestic and selected international drinks, soft drinks, wine and cocktails are available from 8am to 1am.
The 'All Playa Experience' also includes daily activities around the pool and beach, non-motorised water sports, snorkelling equipment, kayaking, sailing, tennis, pickleball, paddleboarding, mini golf and access to the fully equipped gym.
Younger guests can enjoy the supervised kids’ club and teens’ club, while the whole family can look forward to nightly shows, live performances and themed entertainment.
Please note: some experiences (including spa treatments, scuba diving, certain water-sports services and excursions) are available at an additional charge.

Please note: Meal plan inclusions are defined by the hotel and are subject to change at any time without notice.

Hotel details

Dining

9 restaurants and 7 bars and lounges. Festival Grand Buffet (international buffet). Il Piemonte (Italian à la carte). Asana (Indian à la carte). El Gaucho (Argentinian steakhouse). Le Gourmet (French à la carte). Gourmex (Mexican à la carte). Chayita Mexican Grill (burritos, tacos and salads). Cupcake Café (coffee, smoothies and desserts). Ocean Front (bar and snacks). Riviera Blue Pool Bar. Lobby Bar Riviera. Two swim-up bars. La Bambola Bar. Lite Sports Bar.

Fun and Games

Two water parks with five slides (subject to a minimum height restriction of 1.10m). 10 swimming pools, including five children’s pools and an adults-only Select Club pool. Kids’ club for ages 4 to 10, with a maximum stay of four hours per day. Teens’ club for ages 10 to 17. Daily activities including beach games, pool games, yoga, aerobics, tennis, pickleball, paddleboarding and kayaking. 9-hole mini golf. Nightly shows, theme nights and live performances. Eclipse nightclub for adults aged 18 and over, with music, dancing and an open bar. Spa del Mar with massages, facials, body treatments, hydrotherapy, sauna, steam bath and jacuzzi*. Fully equipped gym for guests aged 18 and over. Scuba diving demonstrations*, snorkelling, sailing and kayaking*.

Handy Stuff

WiFi. 24-hour room service. Concierge services. In-room minibar. Kids’ club and teens’ club. Select Club premium lounges with concierge services, premium drinks, canapés, coffee and WiFi. Platinum Tower concierge service available*. Laundry service*.

Additional Information

*denotes local charge

Trip advisor rating

4.4/5

26,623 reviews

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

62%

Very Good

22%

Average

Poor

Terrible

“Family dinner at Indian restaurant”

Oct 06, 2026Edwin R

Fantastic service and food, Alan made it a wonderful experience, very tasty and flavoired!! Toy recommended!!!

“Good”

Oct 01, 2026Angelica A

Very Good service from Ramon From Rivera Blue

“Indian à la cart”

Sep 26, 2026Vivien C

Just been to the Indian à la cart our waiter Alan made us very welcome gave us recommendations and was very attentive throughout the evening. It was a pleasure to have him serve us.

ATOL protection for your entire holiday

Book with confidence knowing your holiday is financially protected

Protection for your Package Holiday

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. However, ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: https://www.atol.org/about-atol/atol-certificates.

This product offers you combinations of a hotel and flights at an inclusive price. This product enjoys the protection of the Package Travel, Package Travel and Linked Arrangements Regulations 2018.

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