Secrets Akumal Riviera Maya

Riviera Maya, Mexico

Star rating

Swim-Out Suite
Junior Suite Tropical View Double
Preferred Club Junior Suite Ocean Front
Coco Cafe
El Patio Restaurant
Romance Master Suite Ocean Front Room
Lobby
Bordeaux French cuisine Restaurant
Spa
Himitsu Pan-Asian Restaurant
Preferred Club Junior Suite Tropical View
Preferred Club Lounge
Swim-Out Suites
Desires Bar
Market Cafe
Preferred Club Junior Suite Ocean View
Preferred Club Junior Suite Ocean Front Swim-Out
Barracuda Bar
Seaside Grill
Portofino
Oceana
Rendezvous Terrace
Half Time Bar
Sugar Reef
Junior Suite Partial Ocean View Double
Central Plaza
Romance Master Suite Swim Out
Swim-Out Suite
Junior Suite Tropical View Double
Preferred Club Junior Suite Ocean Front
Coco Cafe
El Patio Restaurant
Romance Master Suite Ocean Front Room
Lobby
Bordeaux French cuisine Restaurant
Spa
Himitsu Pan-Asian Restaurant
Preferred Club Junior Suite Tropical View
Preferred Club Lounge
Swim-Out Suites
Desires Bar
Market Cafe
Preferred Club Junior Suite Ocean View
Preferred Club Junior Suite Ocean Front Swim-Out
Barracuda Bar
Seaside Grill
Portofino
Oceana
Rendezvous Terrace
Half Time Bar
Sugar Reef
Junior Suite Partial Ocean View Double
Central Plaza
Romance Master Suite Swim Out

The hotel

A adults-only resort to join the Secrets Resorts & Spas family, you’ll not only enjoy luxury accommodation at the Secrets Akumal Riviera Maya but a fantastic range of amenities too. This resort really does have it all. Choose a suite with swim-out access and gorgeous ocean or tropical views. Want to truly spoil yourself? Upgrade to a Preferred Club Room, benefits include your very own lounge in which to enjoy daily continental breakfast as well as afternoon tea and hors d’oeuvres. Everyone is treated royally, with a world-class spa to take advantage of, an oceanfront infinity pool and water sports galore. In an ideal location for snorkelling, scuba-diving, and sport fishing, you'll be sure to see plenty of turtles, Akumal means "Place of the turtles" after all! There are also several restaurants, serving a wide range of global cuisines. For a taste of Mexico, head to El Patio or feast on Pan-Asian delights at Himitsu — reservations are never required. Secrets also offers 'Sip, Savour & See', where you can enjoy drinks, dinner and live entertainment at an impressive number of neighbouring resorts — perfect if you fancy a night out.

Amenities

  • Kayaking
  • Scuba Diving
  • Wheelchair access
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

In the heart of the Riviera Maya, overlooking the award-winning white sands of Akumal Beach. Akumal, “place of turtles” in Mayan, is home to one of the largest green sea turtle populations in Mexico. Close to the area’s most unique sites including an authentic Mayan village, the world’s largest underground river and just 20 minutes from the famous Playa del Carmen. Close to Tulum Ecological Site. The world’s second largest barrier reef sits just 150 metres off the resort’s beach. Transfer time from Cancun Airport: 60 minutes.

Hotel information

434 suites. All with private balcony or terrace, in-suite whirlpool, air-conditioning, satellite TV, telephone, complimentary WiFi access, iPod docking station, complimentary mini-bar, Nespresso™ coffee maker, safe, ceiling fan, sofa, vanity mirror, hairdryer, bathrobes, slippers and iron and board. Blackout drapes. 24-hour room service and a Secrets box for private room service, there is also concierge in every building. Rain and handheld shower head in every suite. Junior Suite Tropical View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Concierge service. WiFi. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Mini-bar refreshed daily, pool and beach waiter service. Daily maid service. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at neighbouring resorts (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Junior Suite Partial Ocean View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Ocean View with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Swim-Out with direct pool access and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Tropical have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Swim-Out with 1 king-size bed plus swim-out access, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Romance Master Suite Ocean View with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony or terrace with plunge pool. 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Swim Out with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony with direct pool access. 1 king-size bed, sleeping maximum 2 adults and 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Ocean Front with walk-in closet, two TV's, full bathroom with whirlpool for two, his and hers shower, water closet and double vanities and a private furnished balcony with private plunge pool. 1 king-size bed, sleeping maximum 2 adults. and 1 king-size bed, sleeping maximum 2 adults.

Presidential Suite with 1 king-size bed, spacious living room and separate dining area with kitchenette, sleeping maximum 2 adults.

The Preferred Club is an exclusive area offering exceptional services, a private lounge and Preferred Club suites offering impressive tropical, pool and ocean views all in premium locations.

Preferred Club amenities include:

- Private Preferred Lounge with bar open daily from 7am-11pm

- VIP status and amenities

- Concierge service

- Daily continental breakfast service in the lounge

- Afternoon hot and cold hors d’oeuvres; exquisite desserts and fine liquors in the lounge

- Daily a la carte breakfast option at Seaside Grill from 8:00am-10:00am

- Free computer access in Preferred Lounge

- Complimentary access to the hydrotherapy circuit at the spa once per stay

- Upgraded mini-bar service

- Upgraded bath amenities.

9 reservation-free restaurants: Market Café (international buffet, open for breakfast and lunch), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), Seaside Grill (breakfast for Preferred Club guests, lunch and dinner for all guests), Oceana (fresh seafood, open for dinner), Coco Café (coffee and snack bar, open 24-hours) and Barefoot Grill (light lunches). 7 bars: Barracuda (pool and beach bar), Desires Music Lounge (with dance floor and DJ, open until 1am), Halftime Bar (sports bar), Manatees (swim-up bar), Rendezvous (lobby bar), Showtime (theatre bar), and Sugar Reef (poolside bar). Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighbouring resorts (terms and conditions apply). Please note: all restaurants may not be open every night.

Day and evening activities and entertainment. Open-air theatre. Live nightly entertainment. Theme parties.

3 swimming pools including an expansive infinity pool. 2 outdoor Jacuzzis. Bali beds*. Fitness centre. Secrets Spa*. Water sports including kayaking, snorkelling, paddle boarding, water polo, and scuba-diving*. Beach and pool volleyball. Ping pong. Tennis court. Archery. Yoga. Dance lessons. Spanish lessons. Bingo. Aqua spinning. Rifle shooting*, bike tours along the Yal ku Lagoon, deep sea fishing* and sport fishing*. Golf nearby* (discounted Greens Fees at Riviera Maya Golf Club). Unique culinary activities including kitchen tours to meet chefs, cooking classes, tequila/wine tastings and more.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge services and 24-hour room service. 24-hour front desk, currency exchange*, business centre, shopping galleria*, cigar shop*, wedding canopy, travel agency* and car rental*. Medical facilities*. Wedding, honeymoon and spa packages*.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Dress code: casual Elegance in El Patio, Himitsu, Bordeaux, Portofino and Oceana restaurants - sneakers, tennis shoes or dress sandals (no flip-flops). Dress shirts with sleeves. Long pants required for men. No sleeveless shirts for men. All other restaurants are casual dress - Bermudas, long shorts or capri pants. Sneakers, tennis shoes or sandals. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathing suit wrap or cover-up.

Please note: all guests must be aged over 18 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (12194)
  • Very good (1298)
  • Average (387)
  • Poor (114)
  • Terrible (70)
Image of the Tripadvisor rating Great resort

Jul 17, 2025 Bill P Vero Beach, Florida

This a very good Secrets Resort that is about a hour 20 minutes from Cancun airport. There is some construction along the way so it may take you longer. We were NOT Preferred, and we had a great experience. Our check-in was fast and our room was ready by 3. We arrived early and were able to change and enjoy the pool/ eat. We got to our 1st room,… Read more
This a very good Secrets Resort that is about a hour 20 minutes from Cancun airport. There is some construction along the way so it may take you longer. We were NOT Preferred, and we had a great experience. Our check-in was fast and our room was ready by 3. We arrived early and were able to change and enjoy the pool/ eat. We got to our 1st room, which was supposed to be Ocean View. The room was great (they are all the same with different views), but there was hardly a view of the ocean. The vegetation has grown which has blocked the views. Our concierge, ARACELI, was the best we've ever had. She assured us that when a better view was available, she would move us. After two days, a better view of the ocean room was available and ARACELI personally moved us. (The ocean was in view, albeit pretty far away. We were in building 7 first then 9B. These buildings are closer to restaurants, but further from the beach. Our second concierge Alexandra was great also. Both of our concierge checked on us daily at the pool and on the WhatsApp. The quality of the food was good, not great. The French and buffets were the best. There are plenty of options and you don't like something you can go to another restaurant. The grounds are very lush and it will take a few days before you aren't lost. Preferred will give you rooms closer to the ocean and a lounge with upgraded snacks and liquor. I found the the non Preferred had everything top shelf. The swim up bar is at the noisy pool. The noisy pool is on the ocean, although its hard to see from in the pool. The quiet pool was very nice with good service. You could order drinks and food from your seat. The beach was nice although the seaweed was terrible. I was able to snorkle several days and it was great. We had one issue with a reservation and Mr Jorge, the food manager, rectified it immediately. He also reserved seats for a show and dinner on other nights. The rooms beds were very comfortable and the service everywhere was TOP Notch. Make sure to bring sunscreen and maybe a cheap raft. Read less
Image of the Tripadvisor rating a relaxing getaway

Jul 16, 2025 tracy h New Tripoli, Pennsylvania

Second time we were at this resort and we absolutely loved it again! It’s very relaxing and they make you feel special. We do the preferred club every time we go and we feel like royalty!
Image of the Tripadvisor rating Less than subpar experience

Jul 15, 2025 Gina P

The beach was particularly disappointing—it had an unpleasant odor and fell far short of what I had anticipated. I’m relieved that I did not extend my stay. You’re not allowed to save seats by the pool greater than 40 minutes or else your item will be taken and removed. Thus leaving you inconvenienced to find other seats. The pool does look dirty… Read more
The beach was particularly disappointing—it had an unpleasant odor and fell far short of what I had anticipated. I’m relieved that I did not extend my stay. You’re not allowed to save seats by the pool greater than 40 minutes or else your item will be taken and removed. Thus leaving you inconvenienced to find other seats. The pool does look dirty and the upkeep with the gunite could be better I brought a portable speaker to enjoy some music by the pool, as the music provided on-site wasn’t enjoyable. However, I was informed that personal speakers weren’t allowed. This was disappointing not only for me but for other guests who expressed similar feelings. The food is nothing to write home about. Flies everywhere on buffet items. Get your reservations in ASAP, because they get filled. Don’t expect the bellman to collect your luggage once you’re ready to depart. They don’t show up on time and you’ll have to take them yourself to the lobby. I would hope that there is an opportunity for improvement so that no one else experiences the same disappointment on their holiday. Read less
Image of the Tripadvisor rating Welcome home

Jul 14, 2025 NatMayLans

We had such an amazing vacation! The resort was clean and food was great. What made our vacation, though, was the entertainment staff. Alejandro made an extra effort to connect with us after our dance class the night before. Alan was teaching us key words in Spanish. Max was the life of the resort and vacation wouldn’t have been the same… Read more
We had such an amazing vacation! The resort was clean and food was great. What made our vacation, though, was the entertainment staff. Alejandro made an extra effort to connect with us after our dance class the night before. Alan was teaching us key words in Spanish. Max was the life of the resort and vacation wouldn’t have been the same without him. Read less
Image of the Tripadvisor rating Everything is perfect.

Jul 14, 2025 Emir E

Pampering service, a pleasure....the sea is a little dirty but the pool is very large. Perfect team Very reasonable price, not expensive