Secrets Akumal Riviera Maya

Riviera Maya, Mexico

Star rating

The hotel

A adults-only resort to join the Secrets Resorts & Spas family, you’ll not only enjoy luxury accommodation at the Secrets Akumal Riviera Maya but a fantastic range of amenities too. This resort really does have it all. Choose a suite with swim-out access and gorgeous ocean or tropical views. Want to truly spoil yourself? Upgrade to a Preferred Club Room, benefits include your very own lounge in which to enjoy daily continental breakfast as well as afternoon tea and hors d’oeuvres. Everyone is treated royally, with a world-class spa to take advantage of, an oceanfront infinity pool and water sports galore. In an ideal location for snorkelling, scuba-diving, and sport fishing, you'll be sure to see plenty of turtles, Akumal means "Place of the turtles" after all! There are also several restaurants, serving a wide range of global cuisines. For a taste of Mexico, head to El Patio or feast on Pan-Asian delights at Himitsu — reservations are never required. Secrets also offers 'Sip, Savour & See', where you can enjoy drinks, dinner and live entertainment at an impressive number of neighbouring resorts — perfect if you fancy a night out.

Amenities

  • Kayaking
  • Scuba Diving
  • Wheelchair access
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

In the heart of the Riviera Maya, overlooking the award-winning white sands of Akumal Beach. Akumal, “place of turtles” in Mayan, is home to one of the largest green sea turtle populations in Mexico. Close to the area’s most unique sites including an authentic Mayan village, the world’s largest underground river and just 20 minutes from the famous Playa del Carmen. Close to Tulum Ecological Site. The world’s second largest barrier reef sits just 150 metres off the resort’s beach. Transfer time from Cancun Airport: 60 minutes.

Hotel information

434 suites. All with private balcony or terrace, in-suite whirlpool, air-conditioning, satellite TV, telephone, complimentary WiFi access, iPod docking station, complimentary mini-bar, Nespresso™ coffee maker, safe, ceiling fan, sofa, vanity mirror, hairdryer, bathrobes, slippers and iron and board. Blackout drapes. 24-hour room service and a Secrets box for private room service, there is also concierge in every building. Rain and handheld shower head in every suite. Junior Suite Tropical View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Concierge service. WiFi. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Mini-bar refreshed daily, pool and beach waiter service. Daily maid service. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at neighbouring resorts (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Junior Suite Partial Ocean View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Ocean View with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Swim-Out with direct pool access and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Tropical have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Swim-Out with 1 king-size bed plus swim-out access, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Romance Master Suite Ocean View with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony or terrace with plunge pool. 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Swim Out with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony with direct pool access. 1 king-size bed, sleeping maximum 2 adults and 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Ocean Front with walk-in closet, two TV's, full bathroom with whirlpool for two, his and hers shower, water closet and double vanities and a private furnished balcony with private plunge pool. 1 king-size bed, sleeping maximum 2 adults. and 1 king-size bed, sleeping maximum 2 adults.

Presidential Suite with 1 king-size bed, spacious living room and separate dining area with kitchenette, sleeping maximum 2 adults.

The Preferred Club is an exclusive area offering exceptional services, a private lounge and Preferred Club suites offering impressive tropical, pool and ocean views all in premium locations.

Preferred Club amenities include:

- Private Preferred Lounge with bar open daily from 7am-11pm

- VIP status and amenities

- Concierge service

- Daily continental breakfast service in the lounge

- Afternoon hot and cold hors d’oeuvres; exquisite desserts and fine liquors in the lounge

- Daily a la carte breakfast option at Seaside Grill from 8:00am-10:00am

- Free computer access in Preferred Lounge

- Complimentary access to the hydrotherapy circuit at the spa once per stay

- Upgraded mini-bar service

- Upgraded bath amenities.

9 reservation-free restaurants: Market Café (international buffet, open for breakfast and lunch), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), Seaside Grill (breakfast for Preferred Club guests, lunch and dinner for all guests), Oceana (fresh seafood, open for dinner), Coco Café (coffee and snack bar, open 24-hours) and Barefoot Grill (light lunches). 7 bars: Barracuda (pool and beach bar), Desires Music Lounge (with dance floor and DJ, open until 1am), Halftime Bar (sports bar), Manatees (swim-up bar), Rendezvous (lobby bar), Showtime (theatre bar), and Sugar Reef (poolside bar). Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighbouring resorts (terms and conditions apply). Please note: all restaurants may not be open every night.

Day and evening activities and entertainment. Open-air theatre. Live nightly entertainment. Theme parties.

3 swimming pools including an expansive infinity pool. 2 outdoor Jacuzzis. Bali beds*. Fitness centre. Secrets Spa*. Water sports including kayaking, snorkelling, paddle boarding, water polo, and scuba-diving*. Beach and pool volleyball. Ping pong. Tennis court. Archery. Yoga. Dance lessons. Spanish lessons. Bingo. Aqua spinning. Rifle shooting*, bike tours along the Yal ku Lagoon, deep sea fishing* and sport fishing*. Golf nearby* (discounted Greens Fees at Riviera Maya Golf Club). Unique culinary activities including kitchen tours to meet chefs, cooking classes, tequila/wine tastings and more.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge services and 24-hour room service. 24-hour front desk, currency exchange*, business centre, shopping galleria*, cigar shop*, wedding canopy, travel agency* and car rental*. Medical facilities*. Wedding, honeymoon and spa packages*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Dress code: casual Elegance in El Patio, Himitsu, Bordeaux, Portofino and Oceana restaurants - sneakers, tennis shoes or dress sandals (no flip-flops). Dress shirts with sleeves. Long pants required for men. No sleeveless shirts for men. All other restaurants are casual dress - Bermudas, long shorts or capri pants. Sneakers, tennis shoes or sandals. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathing suit wrap or cover-up.

Please note: all guests must be aged over 18 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (11980)
  • Very good (1287)
  • Average (380)
  • Poor (114)
  • Terrible (69)
Image of the Tripadvisor rating Amazing holiday

May 21, 2025 Suz77Glasgow Glasgow, United Kingdom

We had a wonderful 14 night stay at Secrets Akumal The staff are outstanding and definitely make this place worth a visit. We encountered multiple staff who excelled (all of who’s names I cannot remember ) the ones that particularly stood out are Santiago at the lobby bar, Bernardo and Manuel at the swim up bar, Ana Abraham and Fernando around… Read more
We had a wonderful 14 night stay at Secrets Akumal The staff are outstanding and definitely make this place worth a visit. We encountered multiple staff who excelled (all of who’s names I cannot remember ) the ones that particularly stood out are Santiago at the lobby bar, Bernardo and Manuel at the swim up bar, Ana Abraham and Fernando around the pool , Noemi the hostess at Himistu and also Ayram server in Himitsu. We had a great stay with beautiful weather in a wonderful setting. We snorkelled from the beach and although did not see any turtles we did see lots of fish and a few stingrays. The service was exceptional in general and the food was also great. I would highly recommend. Read less
Image of the Tripadvisor rating Wowza!!

May 21, 2025 AngeleM1980 Stittsville, Canada

We were there in April for a honeymoon, and let me tell you this resort does not disappoint! We would like to shout out our awesome concierge Ricardo in building 9C who went out of his way to make our stay fantastic! The food is out of this world with so many options it’s hard to choose, highly recommend attending Akumart night and the daily pool… Read more
We were there in April for a honeymoon, and let me tell you this resort does not disappoint! We would like to shout out our awesome concierge Ricardo in building 9C who went out of his way to make our stay fantastic! The food is out of this world with so many options it’s hard to choose, highly recommend attending Akumart night and the daily pool BBQ’s will not disappoint. The rooms are beautiful and the staff are so charming. We came home and booked another trip. Wheels up in 128 days!!! Read less
Image of the Tripadvisor rating Vacation with an Exceptional Service

May 21, 2025 Francisco R

Out of all the Secrets and Dreams vacations my wife and I have enjoyed over the years, this one stands out as the one with the best service. From the concierge assigned to the building, to the pool staff, and restaurants, the team provided around the clock, exceptional service. The food presentation and taste were superb. We really recommended and… Read more
Out of all the Secrets and Dreams vacations my wife and I have enjoyed over the years, this one stands out as the one with the best service. From the concierge assigned to the building, to the pool staff, and restaurants, the team provided around the clock, exceptional service. The food presentation and taste were superb. We really recommended and can’t wait to return. Read less
Image of the Tripadvisor rating Amazing Resort!

May 20, 2025 Julie P Billings, Montana

What an amazing property! This was our 5th time visiting this resort and this time we took our adult daughters, who absolutely loved it! There are many beautiful places in the world to visit, but this place is extra special because of the staff! I would like to recognize our Building Concierge Karen, as she provided excellent customer service… Read more
What an amazing property! This was our 5th time visiting this resort and this time we took our adult daughters, who absolutely loved it! There are many beautiful places in the world to visit, but this place is extra special because of the staff! I would like to recognize our Building Concierge Karen, as she provided excellent customer service during our stay and made sure we wanted for nothing! Max and Carla with the Entertainment Team were both very personable and engaging. Max has so much positive energy and is so very kind and friendly! We sure enjoyed getting to know him! Carla is so fun and enthusiastic! Eliazar, Antonio, and Diego at the Market Cafe provided exceptional service at breakfast and made our mornings extra special! Hector and Abraham, among other pool staff, were great and so willing to serve all day as we relaxed! David, our pool concierge, was a standout with his attention to detail and willingness to go above and beyond our expectations. We even think of him as a friend! On his day off, Reuben and Antonio stepped in and served us very well! Also, Eunice and Gabriella, from the spa, were very helpful with making massage appointments! Last, but not least, all of the restaurant servers provided excellent customer service and the food was amazing! We plan to return again next year to see our friends at Secrets! In fact, several of them had remembered us from our previous trips! What a way to make a visitor to your beautiful facility feel extra special! Thank you, Secrets Akumal! Read less
Image of the Tripadvisor rating Amazing Holiday

May 20, 2025 Tami H

An amazing stay the room was great and had everything we needed the staff were brilliant so friend and helpful they made our stay the best so much so we wanted to stay longer The food was amazing and so much choice Activities were also great in the evening