Designed to offer a luxurious and serene holiday experience just for adults, the Secrets Moxché Playa del Carmen is an ideal choice if you're looking for a romantic or relaxing getaway, in a stunning tropical setting. The resort offers elegant suites with modern amenities, many featuring private terraces and there's even a swim-out option. Feeling fancy? Upgrade to the Preferred Club for additional benefits, including access to exclusive lounges, enhanced concierge services, and upgraded mini-bar services. With its own unique Unlimited-Luxury® service, you can relax knowing you have unlimited access to gourmet dining, top shelf spirits, wines, beers and soft drinks, 24-hour Concierge service, daytime activities and live nightly entertainment. As well as all the usual water sports, there are dry land activities galore and seven pools to enjoy. Dance lessons are on the agenda and cocktail classes too as well as a golf simulator and pool tables at Dark Horse.
Amenities
Golf
Kayaking
Sailing
Snorkelling
Bar
Evening Entertainment
Fitness Centre/Gym
Restaurant
Spa
Swimming Pool
Beachfront location
Where is it
Located in a gated golf community at the entrance to Playa del Carmen, in the heart of the Riviera Maya. Playa del Carmen´s famed Quinta Avenida (Fifth Avenue) is just a 10- minute drive. Transfer time from Cancun Airport: 45 minutes.
Hotel information
485 suites. All with furnished balcony or terrace, 1 king or 2 double beds, air-conditioning, cable TV, complimentary mini-bar, Nespresso™ machine, safe, hairdryer, bathrobes, slippers and Secrets box for private room service. All suites have a full marble bathroom and rain shower with double sink. Junior Suites with tropical or ocean views.
All Inclusive of: Unlimited-Luxury® includes
- unlimited access to gourmet à la carte dining options without reservations required
- unlimited international and domestic top-shelf spirits
- unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- pool and beach wait service
- daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- daily maid service
- endless daytime activities and live nightly entertainment
- theme parties, oceanfront bars and entertainment venues
- no wristbands required
- all taxes and gratuities
- free wifi in all areas of the resort.
Preferred Club
All Preferred Club suites offer the following:
- private Preferred Club Lounge with daily continental breakfast service, afternoon hot and cold hors d’oeuvres, and exquisite desserts & fine liquors
- preferred status and amenities
- dedicated Floor Concierge service
- pillow menu
- complimentary newspaper in the Preferred Club Lounge every day (English or Spanish)
- upgraded mini-bar service
- upgraded bath amenities
- complimentary 1 Day Pass access to the Hydrotherapy Circuit (one per guest, per stay)
- exclusive access to rooftop restaurant, bar and infinity pool overlooking the ocean
Preferred Club Junior Suite Ocean View, these suites offer the same amenities as the Junior Suite Ocean view rooms, but are in a preferential location in the resort and have access to the Preferred Club benefits.
Preferred Club Junior Suite Swim Out Tropical View, all with 1 king-size bed, feature a private furnished terrace with direct swim-out access.
Preferred Club Superior Junior Suite Ocean View, these suites are located in the main central building of the resort with close proximity to the resort’s gourmet restaurants.
Preferred Club Master Suite Oceanfront, are top-floor, corner suites located in the south building, with a living area, spacious terrace and an exterior living area.
11 gourmet dining options including 7 à la carte restaurants, 1 buffet, a grill and a café. Market Cafe (all-day dining, buffet-style restaurant serving local and international cuisine). Barefoot Grill (light lunch). Seasoul (lunch and dinner, fresh seafood). Bamboo (lunch and dinner, Southeast Asian cuisine). Bisou (dinner, French specialties). Suki (dinner, Japanese with Teppanyaki tables available). Allora (dinner, Italian cuisine). Ember (dinner, grill and smoke house). Dos Almas* (dinner, Mexican cuisine. Taco tasting with Tequila/Mezcal tasting*). Observatory Preferred Rooftop (for Preferred Club guests only, breakfast and lunch). 8 bars and lounges: Sugar Reef pool bar, Mantarray swim-up bar, Moxché Lobby Bar, Moxche Theatre bar, Dark Horse (sports bar, with golf simulator and foosball tables), The Cove Bar, Observatory Preferred Rooftop Bar (for Preferred Club guests only), Gypsy (secret speakeasy nightclub hidden on the property). Access to Impression Moxché by Secrets Signature restaurant for an additional cost.
Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighbouring resorts (terms and conditions apply). Please note: all restaurants may not be open every night.
Gypsy (secret speakeasy nightclub hidden on property requiring a daily password for entry). Theatre Bar with evening entertainment. Cocktail classes. Dance lessons.
7 pools (including a rooftop pool exclusively for Preferred Club guests), 3 man-made cenotes and 1 interior beach. Secrets Spa*. Fitness centre. Water sports including kayaks, paddle boarding, water polo, sailing and snorkelling*. Discounted green fees at nearby Gran Coyote Riviera Maya and El Camaleón Mayakoba Golf Course*. Tennis court. 2 pickleball courts. Yoga.
Free WiFi in all areas of the resort. Unlimited 24-hour room service. 24-hour front desk and concierge services. Laundry services*.
* Denotes local charge.
Dress code: applies in restaurants.
Please note: no reservations required in any of the restaurants.
Based on 2855 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2267)
Very good (280)
Average (156)
Poor (80)
Terrible (76)
4 days of pure bliss!
Jan 24, 2025Rachel SAtlanta, Georgia
We had a wonderful visit to the Secrets Moxche Playa del Carmen. This was a couples trip to celebrate my 50th birthday and it was certainly a memorable time. I have nothing but positive things to day about our trip - the property is gorgeous' the room was very spacious, clean and comfortable; there were so many pools to choose from and a good…
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We had a wonderful visit to the Secrets Moxche Playa del Carmen. This was a couples trip to celebrate my 50th birthday and it was certainly a memorable time. I have nothing but positive things to day about our trip - the property is gorgeous' the room was very spacious, clean and comfortable; there were so many pools to choose from and a good amount of seating; the staff were all so helpful and welcoming; the food really exceeded my expectations - absolutely delicious; and obviously, there was no shortage of adult beverages.
We upgraded to the Preferred Club and I would really recommend this. It gave us access to the stunning roof top pool and restaurant. It also came with a complimentary hydrotherapy session in the spa which was awesome! We all loved the experience.
My one small note is that there were certain days with special menus in some of the restaurants and we did not realize that so we missed them. It would be nice to have a better list of what unique things were available each day.
I would come back to this resort in a heartbeat - great experience all around!
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First visit, but for sure will return!
Jan 24, 2025JCCanadianToronto, Canada
A fantastic experience! Aside from at least one yearly personal trip to Mexico, I book a group trip for 10-12 people each year and this time we had the opportunity to go to Moxche.
The resort is absolutely gorgeous from the rooms, to restaurants, the bar, the fantastic choices of pools which always had available loungers and all of the public…
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A fantastic experience! Aside from at least one yearly personal trip to Mexico, I book a group trip for 10-12 people each year and this time we had the opportunity to go to Moxche.
The resort is absolutely gorgeous from the rooms, to restaurants, the bar, the fantastic choices of pools which always had available loungers and all of the public areas. The food and beverage were all great and the availability of both Don Julio and Petron at the bars, added to the sense of luxury.
There was a tremendous amount of entertainment options with multiple bands playing daily, a great anchor show each night (the Quirky show was the best, with the Candelight one also excellent and both unique from many others I’ve seen).
The resort had a significant number of guests from the UK, Europe and Japan which I believe is a testament to the recognition of it being truly special. The overall vibe seemed a little younger, more affluent and more active than most high-end resorts, and between that and the available entertainment, it resulted in a more active environment later at night. The club/speakeasy is one of the very few in years that seemed to have activity nightly, while the resort overall remained peacefully quiet overall in the evenings, there was activity at both the sports bar (unlike most, this was busy and vibrarnt) and the club.
We particularly enjoyed the Observatory area on the rooftop where many spent almost all of their daytime enjoying the views, poolside service and restaurant.
The only thing I might note is that for smokers, it can be a bit of a walk (4 min or so) to get to the single smoking area available. Having said that, the space has comfortable seating, and often has a beverage server taking care of the space, which are both very rare.
The service was friendly and never lacking. The Resident Manager Abraham Franco and Food and Beverage Director, Carlos Nunez have done a terrific job as reflected in how the resort operates, especially with the General Manager having retired a few months ago and a replacement not yet being in place.
I would also note two other very positive things about staying at Moxche.. First, the water circut for whatever reason I can't put my finger on specifically, is the most enjoyable one of any I have done. I highly reccomend it and all in my group that did it, really enjoyed it. If you are preferred, it is included. Also, the proximity of only 10 minutes drive to 5th Avenue in Playa Del Carmen, as well as the Xcaret parks offers easy and enjoyable nearby outings, which isn't always the case at resorts, for those who like me, often wish to get out occasionally.
We also had a fantastic group experience for dinner at the Wine Cellar with a special and fantastic dinner.
Noticeably, were the comments of the many other guests… all positive about the resort which is a great indication and helps reinforce my own personal view. Most in my group have been to 5 or 6 other Dreams and Secrets, and they all indicated that if possible, they’d like to return to Moxche!
Thank you for a great stay and experience!
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Beautiful, clean resort, and the food was great. Lots of areas to sit and relax pool side and or beach side. I never felt crowded at either as well as at the restaurants. As per my wife, the most relaxing vacation in many years. If this is your first time there, I would recommend familiarizing yourself with the map of the resort and all it has…
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Beautiful, clean resort, and the food was great. Lots of areas to sit and relax pool side and or beach side. I never felt crowded at either as well as at the restaurants. As per my wife, the most relaxing vacation in many years. If this is your first time there, I would recommend familiarizing yourself with the map of the resort and all it has to offer.
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5 star
Jan 23, 2025Hannah H
Secrets Moxche knocked everything out the park.
Pool and wait staff are very attentive. Remembering your names and drinks you like, also they make great recommendations.
Jamie, Elias and Daniel at the pool / beach were 5 star staffers!!
Food was great across the board. You couldn’t go wrong with any, though our favorite was the Italian
Rooms…
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Secrets Moxche knocked everything out the park.
Pool and wait staff are very attentive. Remembering your names and drinks you like, also they make great recommendations.
Jamie, Elias and Daniel at the pool / beach were 5 star staffers!!
Food was great across the board. You couldn’t go wrong with any, though our favorite was the Italian
Rooms are impeccable! Clean, comfortable, romantic and balcony is mostly private (you could lean over and see neighboring balconies but obviously everyone respects privacy). We had a tropical view, no ocean view but we knew that going into it and it was still peaceful!
We will be returning in the future!
Also, BIG shout out to life guard staff who doctored my husbands toe up without complaint for 3 days in a row!
Also, there is seaweed but they do a great job with cleaning it up all day! It wasn’t bad and we were able to easily get in the ocean and enjoy ourself
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4 days of pure bliss!