Designed to offer a luxurious and serene holiday experience just for adults, the Secrets Moxché Playa del Carmen is an ideal choice if you're looking for a romantic or relaxing getaway, in a stunning tropical setting. The resort offers elegant suites with modern amenities, many featuring private terraces and there's even a swim-out option. Feeling fancy? Upgrade to the Preferred Club for additional benefits, including access to exclusive lounges, enhanced concierge services, and upgraded mini-bar services. With its own unique Unlimited-Luxury® service, you can relax knowing you have unlimited access to gourmet dining, top shelf spirits, wines, beers and soft drinks, 24-hour Concierge service, daytime activities and live nightly entertainment. As well as all the usual water sports, there are dry land activities galore and seven pools to enjoy. Dance lessons are on the agenda and cocktail classes too as well as a golf simulator and pool tables at Dark Horse.
Amenities
Golf
Kayaking
Sailing
Snorkelling
Honeymoon
Bar
Evening Entertainment
Fitness Centre/Gym
Restaurant
Spa
Swimming Pool
Beachfront location
Where is it
Located in a gated golf community at the entrance to Playa del Carmen, in the heart of the Riviera Maya. Playa del Carmen´s famed Quinta Avenida (Fifth Avenue) is just a 10- minute drive. Transfer time from Cancun Airport: 45 minutes.
Hotel information
485 suites. All with furnished balcony or terrace, 1 king or 2 double beds, air-conditioning, cable TV, complimentary mini-bar, Nespresso™ machine, safe, hairdryer, bathrobes, slippers and Secrets box for private room service. All suites have a full marble bathroom and rain shower with double sink. Junior Suites with tropical or ocean views.
All Inclusive of: Unlimited-Luxury® includes
- unlimited access to gourmet à la carte dining options without reservations required
- unlimited international and domestic top-shelf spirits
- unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- pool and beach wait service
- daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- daily maid service
- endless daytime activities and live nightly entertainment
- theme parties, oceanfront bars and entertainment venues
- no wristbands required
- all taxes and gratuities
- free wifi in all areas of the resort.
Preferred Club
All Preferred Club suites offer the following:
- private Preferred Club Lounge with daily continental breakfast service, afternoon hot and cold hors d’oeuvres, and exquisite desserts & fine liquors
- preferred status and amenities
- dedicated Floor Concierge service
- pillow menu
- complimentary newspaper in the Preferred Club Lounge every day (English or Spanish)
- upgraded mini-bar service
- upgraded bath amenities
- complimentary 1 Day Pass access to the Hydrotherapy Circuit (one per guest, per stay)
- exclusive access to rooftop restaurant, bar and infinity pool overlooking the ocean
Preferred Club Junior Suite Ocean View, these suites offer the same amenities as the Junior Suite Ocean view rooms, but are in a preferential location in the resort and have access to the Preferred Club benefits.
Preferred Club Junior Suite Swim Out Tropical View, all with 1 king-size bed, feature a private furnished terrace with direct swim-out access.
Preferred Club Superior Junior Suite Ocean View, these suites are located in the main central building of the resort with close proximity to the resort’s gourmet restaurants.
Preferred Club Master Suite Oceanfront, are top-floor, corner suites located in the south building, with a living area, spacious terrace and an exterior living area.
11 gourmet dining options including 7 à la carte restaurants, 1 buffet, a grill and a café. Market Cafe (all-day dining, buffet-style restaurant serving local and international cuisine). Barefoot Grill (light lunch). Seasoul (lunch and dinner, fresh seafood). Bamboo (lunch and dinner, Southeast Asian cuisine). Bisou (dinner, French specialties). Suki (dinner, Japanese with Teppanyaki tables available). Allora (dinner, Italian cuisine). Ember (dinner, grill and smoke house). Dos Almas* (dinner, Mexican cuisine. Taco tasting with Tequila/Mezcal tasting*). Observatory Preferred Rooftop (for Preferred Club guests only, breakfast and lunch). 8 bars and lounges: Sugar Reef pool bar, Mantarray swim-up bar, Moxché Lobby Bar, Moxche Theatre bar, Dark Horse (sports bar, with golf simulator and foosball tables), The Cove Bar, Observatory Preferred Rooftop Bar (for Preferred Club guests only), Gypsy (secret speakeasy nightclub hidden on the property). Access to Impression Moxché by Secrets Signature restaurant for an additional cost.
Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighbouring resorts (terms and conditions apply). Please note: all restaurants may not be open every night.
Gypsy (secret speakeasy nightclub hidden on property requiring a daily password for entry). Theatre Bar with evening entertainment. Cocktail classes. Dance lessons.
7 pools (including a rooftop pool exclusively for Preferred Club guests), 3 man-made cenotes and 1 interior beach. Secrets Spa*. Fitness centre. Water sports including kayaks, paddle boarding, water polo, sailing and snorkelling*. Discounted green fees at nearby Gran Coyote Riviera Maya and El Camaleón Mayakoba Golf Course*. Tennis court. 2 pickleball courts. Yoga.
Free WiFi in all areas of the resort. Unlimited 24-hour room service. 24-hour front desk and concierge services. Laundry services*.
Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).
* Denotes local charge.
Dress code: applies in restaurants.
Please note: no reservations required in any of the restaurants.
Based on 3540 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (2864)
Very good (321)
Average (177)
Poor (94)
Terrible (84)
Perfect for our honeymoon
Jun 30, 2025Cash CLubbock, Texas
We spent 5 days at Secrets Moxché for our honeymoon the first week of June! The resort is absolutely stunning, and our Preferred Ocean View Junior Suite was beautiful and spacious.
The beach had lots of seaweed, so we spent most of our time in the cenotes/pools. The Preferred Club has a rooftop pool and restaurant. We enjoyed that experience, but…
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We spent 5 days at Secrets Moxché for our honeymoon the first week of June! The resort is absolutely stunning, and our Preferred Ocean View Junior Suite was beautiful and spacious.
The beach had lots of seaweed, so we spent most of our time in the cenotes/pools. The Preferred Club has a rooftop pool and restaurant. We enjoyed that experience, but you could still really enjoy your time without it.
The food was above average. We enjoyed the steak house, the buffet, and particularly the Mexican restaurant. The Italian was just okay, but it could have been what we ordered!
They did a great job through music and games like volleyball crafting the atmosphere of each pool. We loved lounging by the quiet cenotes!
The staff was attentive and personable. Though the price can seem steep compared to some resorts, our experience could not have been better!!!
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Gorgeous resort, horrible beach
Jun 29, 2025Italiangirl99Chicago, Illinois
Pros:
1. Service was great. Everyone was extremely friendly.
2. Food was good. Restaurants had a good variety and the buffet(s) were stellar for breakfast and lunch. Beach Club buffet for lunch was out of this world. Some of the dinner restaurants were missing “expected” items - for example, the Italian didn’t have chicken Parmesan, no mole in…
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Pros:
1. Service was great. Everyone was extremely friendly.
2. Food was good. Restaurants had a good variety and the buffet(s) were stellar for breakfast and lunch. Beach Club buffet for lunch was out of this world. Some of the dinner restaurants were missing “expected” items - for example, the Italian didn’t have chicken Parmesan, no mole in the Mexican. Odd menu items but still good food overall.
3. The beach/sand lagoon was really cool. It tried to make up for the fact that you can’t really swim on the beach.
4. TONS of pools. Pools everywhere. Little nooks with pools, hammocks, so cute and romantic. Loved it.
5. We were on the Impression side - rooms were gorgeous. Black/grey stone, stone tub in the room and balcony. So pretty. The Impressions lobby was nice for snacks and coffee. Drinks were better in the Impressions lobby vs the pool bar.
6. Spa was stunning and the services were amazing. My massage therapist was Alma and she was beyond exceptional.
7. Love the coffee shop.
Cons:
1. Hotel room key is on your phone and works half the time. The tech idea was nice, but annoying as hell
2. Drinks were horribly inconsistent - to the point where some smelled chemical and others had a powdery/grit texture. For example - the espresso in the espresso martinis was just floating in the glass? Weird. I dumped a few just due to the consistency.
3. The beach was unswimmable. We knew it was going to be ugly with the sandbags, but we did not expect it to be unswimmable with the seaweed. The rotten egg smell penetrated the entire resort. Brutal. And very disappointing. There’s nothing they could do about it - but honestly, as beautiful as this resort is - the decor, stone, lagoon… we will not be coming back to an unswimmable beach and that smell.
4. The stone walkways are unlevel with random potholes. They’re not travertine-esk like most of the Secrets. It was hard to watch people trip all night in their dress sandals.
5. My husband’s chair broke at dinner. We were just eating and he went flying sideways. He’s a very lean guy so it was a huge shock.
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Secreto review
Jun 29, 2025Regina Ann G
Gabby , aranza , Ellis, David all have been amazing.
The people that stayed here feel welcomed and made everyone feel at home. They taught us Spanish and did everything they could to make us have a good time.
Best trip ever
Jun 29, 2025Cristian H
Monica,Regina, Jessica, Lise, Cristian, Miguel, axel are the best people in the whole resort, they made our trip 🥳🥳🥳🥳🥳🥳🥳🥳 the activities are so much fun, we are gonna come back only for this amazing people 👌🏼👌🏼👌🏼👌🏼👌🏼👌🏼👌🏼
Fun!
Jun 28, 2025Jessica A
Jessica was my favorite! She was so informative so sweet so fun!!!
Jose kept us entertained as well as axel and Monica! I look forward to then anytime we left the room!
Perfect for our honeymoon
