Secrets Moxche

Cancun, Mexico

Star rating

The hotel

Designed to offer a luxurious and serene holiday experience just for adults, the Secrets Moxché Playa del Carmen is an ideal choice if you're looking for a romantic or relaxing getaway, in a stunning tropical setting. The resort offers elegant suites with modern amenities, many featuring private terraces and there's even a swim-out option. Feeling fancy? Upgrade to the Preferred Club for additional benefits, including access to exclusive lounges, enhanced concierge services, and upgraded mini-bar services. With its own unique Unlimited-Luxury® service, you can relax knowing you have unlimited access to gourmet dining, top shelf spirits, wines, beers and soft drinks, 24-hour Concierge service, daytime activities and live nightly entertainment. As well as all the usual water sports, there are dry land activities galore and seven pools to enjoy. Dance lessons are on the agenda and cocktail classes too as well as a golf simulator and pool tables at Dark Horse.

Amenities

  • Golf
  • Kayaking
  • Sailing
  • Snorkelling
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Restaurant
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located in a gated golf community at the entrance to Playa del Carmen, in the heart of the Riviera Maya. Playa del Carmen´s famed Quinta Avenida (Fifth Avenue) is just a 10- minute drive. Transfer time from Cancun Airport: 45 minutes.

Hotel information

485 suites. All with furnished balcony or terrace, 1 king or 2 double beds, air-conditioning, cable TV, complimentary mini-bar, Nespresso™ machine, safe, hairdryer, bathrobes, slippers and Secrets box for private room service. All suites have a full marble bathroom and rain shower with double sink. Junior Suites with tropical or ocean views.

All Inclusive of: Unlimited-Luxury® includes

- unlimited access to gourmet à la carte dining options without reservations required

- unlimited international and domestic top-shelf spirits

- unlimited natural fruit juices and soft drinks

- 24-hour room and concierge services

- pool and beach wait service

- daily refreshed mini-bar with soft drinks, juice, bottled water and beer

- daily maid service

- endless daytime activities and live nightly entertainment

- theme parties, oceanfront bars and entertainment venues

- no wristbands required

- all taxes and gratuities

- free wifi in all areas of the resort.

Preferred Club

All Preferred Club suites offer the following:

- private Preferred Club Lounge with daily continental breakfast service, afternoon hot and cold hors d’oeuvres, and exquisite desserts & fine liquors

- preferred status and amenities

- dedicated Floor Concierge service

- pillow menu

- complimentary newspaper in the Preferred Club Lounge every day (English or Spanish)

- upgraded mini-bar service

- upgraded bath amenities

- complimentary 1 Day Pass access to the Hydrotherapy Circuit (one per guest, per stay)

- exclusive access to rooftop restaurant, bar and infinity pool overlooking the ocean

Preferred Club Junior Suite Ocean View, these suites offer the same amenities as the Junior Suite Ocean view rooms, but are in a preferential location in the resort and have access to the Preferred Club benefits.

Preferred Club Junior Suite Swim Out Tropical View, all with 1 king-size bed, feature a private furnished terrace with direct swim-out access.

Preferred Club Superior Junior Suite Ocean View, these suites are located in the main central building of the resort with close proximity to the resort’s gourmet restaurants.

Preferred Club Master Suite Oceanfront, are top-floor, corner suites located in the south building, with a living area, spacious terrace and an exterior living area.

11 gourmet dining options including 7 à la carte restaurants, 1 buffet, a grill and a café. Market Cafe (all-day dining, buffet-style restaurant serving local and international cuisine). Barefoot Grill (light lunch). Seasoul (lunch and dinner, fresh seafood). Bamboo (lunch and dinner, Southeast Asian cuisine). Bisou (dinner, French specialties). Suki (dinner, Japanese with Teppanyaki tables available). Allora (dinner, Italian cuisine). Ember (dinner, grill and smoke house). Dos Almas* (dinner, Mexican cuisine. Taco tasting with Tequila/Mezcal tasting*). Observatory Preferred Rooftop (for Preferred Club guests only, breakfast and lunch). 8 bars and lounges: Sugar Reef pool bar, Mantarray swim-up bar, Moxché Lobby Bar, Moxche Theatre bar, Dark Horse (sports bar, with golf simulator and foosball tables), The Cove Bar, Observatory Preferred Rooftop Bar (for Preferred Club guests only), Gypsy (secret speakeasy nightclub hidden on the property). Access to Impression Moxché by Secrets Signature restaurant for an additional cost.

Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighbouring resorts (terms and conditions apply). Please note: all restaurants may not be open every night.

Gypsy (secret speakeasy nightclub hidden on property requiring a daily password for entry). Theatre Bar with evening entertainment. Cocktail classes. Dance lessons.

7 pools (including a rooftop pool exclusively for Preferred Club guests), 3 man-made cenotes and 1 interior beach. Secrets Spa*. Fitness centre. Water sports including kayaks, paddle boarding, water polo, sailing and snorkelling*. Discounted green fees at nearby Gran Coyote Riviera Maya and El Camaleón Mayakoba Golf Course*. Tennis court. 2 pickleball courts. Yoga.

Free WiFi in all areas of the resort. Unlimited 24-hour room service. 24-hour front desk and concierge services. Laundry services*.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Dress code: applies in restaurants.

Please note: no reservations required in any of the restaurants.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2788)
  • Very good (314)
  • Average (172)
  • Poor (92)
  • Terrible (84)
Image of the Tripadvisor rating Moxche is incredible!!

Jun 9, 2025 Katie O

We stayed at Moxché for our honeymoon and one year anniversary trip. We were both blown away with the stunning resort, amazing food and incredible customer care! Everyone was so kind but a few specific people made our week extra special. Elias (at the pool) constantly went above and beyond to make sure we were cared for and comfortable all day.… Read more
We stayed at Moxché for our honeymoon and one year anniversary trip. We were both blown away with the stunning resort, amazing food and incredible customer care! Everyone was so kind but a few specific people made our week extra special. Elias (at the pool) constantly went above and beyond to make sure we were cared for and comfortable all day. David, as well, was so helpful and kind. Jose and Demetrio (at our dinners) genuinely cared about our meals and dining experience. We are so thankful for everyone who cared about our experience and made our week so wonderful - Moxche is an easy 10/10 and we would absolutely visit again. Read less
Image of the Tripadvisor rating Moxche Secrets

Jun 9, 2025 Devin H

The food was excellent and the overall experience was above my expectations. We loved Bisou (French) restaurant. Everything was delicious. Make sure to try the mushroom soup. The cafe was great for a quick snack and espresso for a quick pick me up.
Image of the Tripadvisor rating wonderful wedding trip

Jun 9, 2025 Vernita S

I just had my wedding here on April 7. After researching hundreds of resorts in the Caribbean we chose this, site unseen, and we were not disappointed. We travel all the time and this is the best all inclusive we have stayed at thus far. We didn't have time to enjoy it as much because of all of the wedding planning but it was nice and we plan to… Read more
I just had my wedding here on April 7. After researching hundreds of resorts in the Caribbean we chose this, site unseen, and we were not disappointed. We travel all the time and this is the best all inclusive we have stayed at thus far. We didn't have time to enjoy it as much because of all of the wedding planning but it was nice and we plan to visit again. Every guests enjoyed their stay. The rooms are large and beautiful with amazing amenities. The butler staff is amazing. The resort is beautiful in itself, the beach isn't the best with a lot of seaweed but they try to keep it at bay. They have a small man made beach to make up for it. The few things I didn't like is the pools close way too early for an adults only resort. Not a lot of late night food options outside room service, not a lot of vegetarian options. They don't offer premium alcohol to guests, like hennessy, which I think it's crazy for the price. I stayed at a cheaper all inclusive after this and they even offered premium alcohol and gave us a bottle of liquor to our room when we arrived. I think if they incorporated or changed these few things, I would literally have no complaints. The staff is PHENOMENAL, the best ever. My husband lost his watch on the beach on the wedding day it was found within 30 mins two days later. My wedding was under 30 people. Wedding items are quite expensive here, more than in the states, because you have to use their vendors. However, my wedding day was amazing(even with the rain) with the wonderful help of my coordinator, Faride Parroquin. She gets all the glory. She made my day go smoothly and stress free. I truly appreciate her and her patience. She is in a few wedding photos that I have attached below, so she will always be a part of our special day. I'm glad she was my coordinator, I could not have asked for anyone better. Read less
Image of the Tripadvisor rating Sunny days the best

Jun 9, 2025 Mallorie F

Entertainment team Monica, Aranza, Daniela, Felix, Sergio, Julio, Cristian, Giovanni, Rodolfo, Gabriela they were amazing, we did the bingo in sugar pool and was really funny with Regina, food was amazing, they have really good service, suki is a top notch Bamboo is really good for lunch
Image of the Tripadvisor rating Best vacay!

Jun 9, 2025 Clint F

Entertainment team was amazing special shot out to Aranza,Felix,Monica,Sergio,Julio,Daniela,Rodolfo,Giovanni,Mariano, they are with you all the time doing really fun and interactive activities, shows are amazing too, fav one quirky show, don't missed