Secrets Moxche

Cancun, Mexico

Star rating

Lobby
Junior Suite Tropical View
Junior Suite Ocean View
Junior Suite
Mantarray
Sugar Reef
Main infinity pool
Lagoon pool
Suki
Gypsy
Cross pool
Cenotes
Barefoot Grill
The Cove Bar
Market Cafe
SeaSoul
Ember
Dos Almas
Dos Almas
Bamboo
Tanoshi
Suki
Bisou
Dark Horse
Preferred Club Junior Suite Swim Out Tropical View
Preferred Club Junior Suite Swim Out Tropical View
Preferred Club Master Suite Oceanfront
Preferred Club Master Suite Oceanfront
Preferred Club Junior Suite Ocean Front.
Lobby
Junior Suite Tropical View
Junior Suite Ocean View
Junior Suite
Mantarray
Sugar Reef
Main infinity pool
Lagoon pool
Suki
Gypsy
Cross pool
Cenotes
Barefoot Grill
The Cove Bar
Market Cafe
SeaSoul
Ember
Dos Almas
Dos Almas
Bamboo
Tanoshi
Suki
Bisou
Dark Horse
Preferred Club Junior Suite Swim Out Tropical View
Preferred Club Junior Suite Swim Out Tropical View
Preferred Club Master Suite Oceanfront
Preferred Club Master Suite Oceanfront
Preferred Club Junior Suite Ocean Front.

The hotel

Designed to offer a luxurious and serene holiday experience just for adults, the Secrets Moxché Playa del Carmen is an ideal choice if you're looking for a romantic or relaxing getaway, in a stunning tropical setting. The resort offers elegant suites with modern amenities, many featuring private terraces and there's even a swim-out option. Feeling fancy? Upgrade to the Preferred Club for additional benefits, including access to exclusive lounges, enhanced concierge services, and upgraded mini-bar services. With its own unique Unlimited-Luxury® service, you can relax knowing you have unlimited access to gourmet dining, top shelf spirits, wines, beers and soft drinks, 24-hour Concierge service, daytime activities and live nightly entertainment. As well as all the usual water sports, there are dry land activities galore and seven pools to enjoy. Dance lessons are on the agenda and cocktail classes too as well as a golf simulator and pool tables at Dark Horse.

Amenities

  • Golf
  • Kayaking
  • Sailing
  • Snorkelling
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Restaurant
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Located in a gated golf community at the entrance to Playa del Carmen, in the heart of the Riviera Maya. Playa del Carmen´s famed Quinta Avenida (Fifth Avenue) is just a 10- minute drive. Transfer time from Cancun Airport: 45 minutes.

Hotel information

485 suites. All with furnished balcony or terrace, 1 king or 2 double beds, air-conditioning, cable TV, complimentary mini-bar, Nespresso™ machine, safe, hairdryer, bathrobes, slippers and Secrets box for private room service. All suites have a full marble bathroom and rain shower with double sink. Junior Suites with tropical or ocean views.

All Inclusive of: Unlimited-Luxury® includes

- unlimited access to gourmet à la carte dining options without reservations required

- unlimited international and domestic top-shelf spirits

- unlimited natural fruit juices and soft drinks

- 24-hour room and concierge services

- pool and beach wait service

- daily refreshed mini-bar with soft drinks, juice, bottled water and beer

- daily maid service

- endless daytime activities and live nightly entertainment

- theme parties, oceanfront bars and entertainment venues

- no wristbands required

- all taxes and gratuities

- free wifi in all areas of the resort.

Preferred Club

All Preferred Club suites offer the following:

- private Preferred Club Lounge with daily continental breakfast service, afternoon hot and cold hors d’oeuvres, and exquisite desserts & fine liquors

- preferred status and amenities

- dedicated Floor Concierge service

- pillow menu

- complimentary newspaper in the Preferred Club Lounge every day (English or Spanish)

- upgraded mini-bar service

- upgraded bath amenities

- complimentary 1 Day Pass access to the Hydrotherapy Circuit (one per guest, per stay)

- exclusive access to rooftop restaurant, bar and infinity pool overlooking the ocean

Preferred Club Junior Suite Ocean View, these suites offer the same amenities as the Junior Suite Ocean view rooms, but are in a preferential location in the resort and have access to the Preferred Club benefits.

Preferred Club Junior Suite Swim Out Tropical View, all with 1 king-size bed, feature a private furnished terrace with direct swim-out access.

Preferred Club Superior Junior Suite Ocean View, these suites are located in the main central building of the resort with close proximity to the resort’s gourmet restaurants.

Preferred Club Master Suite Oceanfront, are top-floor, corner suites located in the south building, with a living area, spacious terrace and an exterior living area.

11 gourmet dining options including 7 à la carte restaurants, 1 buffet, a grill and a café. Market Cafe (all-day dining, buffet-style restaurant serving local and international cuisine). Barefoot Grill (light lunch). Seasoul (lunch and dinner, fresh seafood). Bamboo (lunch and dinner, Southeast Asian cuisine). Bisou (dinner, French specialties). Suki (dinner, Japanese with Teppanyaki tables available). Allora (dinner, Italian cuisine). Ember (dinner, grill and smoke house). Dos Almas* (dinner, Mexican cuisine. Taco tasting with Tequila/Mezcal tasting*). Observatory Preferred Rooftop (for Preferred Club guests only, breakfast and lunch). 8 bars and lounges: Sugar Reef pool bar, Mantarray swim-up bar, Moxché Lobby Bar, Moxche Theatre bar, Dark Horse (sports bar, with golf simulator and foosball tables), The Cove Bar, Observatory Preferred Rooftop Bar (for Preferred Club guests only), Gypsy (secret speakeasy nightclub hidden on the property). Access to Impression Moxché by Secrets Signature restaurant for an additional cost.

Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighbouring resorts (terms and conditions apply). Please note: all restaurants may not be open every night.

Gypsy (secret speakeasy nightclub hidden on property requiring a daily password for entry). Theatre Bar with evening entertainment. Cocktail classes. Dance lessons.

7 pools (including a rooftop pool exclusively for Preferred Club guests), 3 man-made cenotes and 1 interior beach. Secrets Spa*. Fitness centre. Water sports including kayaks, paddle boarding, water polo, sailing and snorkelling*. Discounted green fees at nearby Gran Coyote Riviera Maya and El Camaleón Mayakoba Golf Course*. Tennis court. 2 pickleball courts. Yoga.

Free WiFi in all areas of the resort. Unlimited 24-hour room service. 24-hour front desk and concierge services. Laundry services*.

Guests staying in the Mexican state Quintana Roo are required to pay a travel tax of $11 per adult (over 15 years old). The payment can be made prior to travel, upon arrival or during your stay, as the tax will be imposed upon departure. There is also an additional Environmental Sanitation Tax of $4.25 USD per room, per night that will be added to your hotel bill (payable locally, subject to change).

* Denotes local charge.

Dress code: applies in restaurants.

Please note: no reservations required in any of the restaurants.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2877)
  • Very good (321)
  • Average (177)
  • Poor (95)
  • Terrible (84)
Image of the Tripadvisor rating Amazing Experience - Must Visit Resort

Jul 3, 2025 Eric D

Absolutely beautiful resort, with stunning views, phenomenal food and drinks, and an amazing staff! They did an absolutely amazing job hosting my brothers wedding! I didn’t want to leave and I’m already trying to plan another trip back there!
Image of the Tripadvisor rating Secrets Moxche was great!

Jul 3, 2025 Megan R

Secrets Moxche is a great resort despite the seaweed! We enjoyed the variety of food and entertainment, the facilities were well maintained but on top of that the staff were absolutely amazing! We didn’t upgrade to preferred or Impressions, and still had an amazing time.
Image of the Tripadvisor rating Managers need a lot of training

Jul 3, 2025 bassmat2017 Houston, Texas

It’s my fourth time at secrets Moche and Impression. This hotel has changed a lot from the first time I visited it. Managers are rude and don’t listen. Our room had a broken bathroom door and they didn’t even care to send someone to fix it . The bed sheets were nasty !! I’m not sure what happened but I will not return to this hotel!! Managers… Read more
It’s my fourth time at secrets Moche and Impression. This hotel has changed a lot from the first time I visited it. Managers are rude and don’t listen. Our room had a broken bathroom door and they didn’t even care to send someone to fix it . The bed sheets were nasty !! I’m not sure what happened but I will not return to this hotel!! Managers need alot of training !!don’t waste your money in this hotel it’s not a 5 star anymore . Read less
Image of the Tripadvisor rating Fantastic location. Lots of activities!

Jul 2, 2025 Gabriel R

We had a great time at secrets. The entertainment team (Gabby Danny and Jessica and others) did a great job with the activities that ranged from fitness classes in the pool to volleyball to hyping up the evening shows. Jose did a great job with keeping our room clean and stocked. Jacobo was great at the pool deck and keeping us in the shade with… Read more
We had a great time at secrets. The entertainment team (Gabby Danny and Jessica and others) did a great job with the activities that ranged from fitness classes in the pool to volleyball to hyping up the evening shows. Jose did a great job with keeping our room clean and stocked. Jacobo was great at the pool deck and keeping us in the shade with clear sunglasses. Aranza as out concierge was attentive to anything we reached out to her about. Overall the food and drinks were great and we felt like everything we needed was taken care of. Read less
Image of the Tripadvisor rating 10/10 recommend

Jul 2, 2025 Molly P

We had a great time! We’ve been to a different resort a few time that we believed to be top notch but Secrets Moxche was a different level. There was sooooo much to do. The themed nights were so much fun. The activities staff (Gabi, Jessica, Dani) we so much fun and really engaged well with the guests. Ricardo by the activities pool was amazing.… Read more
We had a great time! We’ve been to a different resort a few time that we believed to be top notch but Secrets Moxche was a different level. There was sooooo much to do. The themed nights were so much fun. The activities staff (Gabi, Jessica, Dani) we so much fun and really engaged well with the guests. Ricardo by the activities pool was amazing. Our concierge staff Aranza was helpful and anticipated needs well. We will definitely come back Read less